We weren't going to do a review, but decided to share our experience. You're reading this because…read moreA) you're looking for a flooring company, or B) you're completely pissed about how things went with this company and are looking to see If you're the only one who shares that sentiment. We got 3 quotes for our flooring job, the first two came in at around $6500, and we were very specific about what we wanted... 1/2" carpet pad, the best carpet, and engineered hardwood in one of the guest rooms. Empire's sales guy dropped by for the third company's quote and after a long presentation about 50% off and special deals due to the Covid situation, the list price was over $12,000 BUT, drum roll please, with the 50% off, they could do the job for around $6,500! My wife and I shared a giggle and a foot kick under the table. We couldn't help but like this guy, and the material was in stock, unlike the other two companies, so we decided to go with it. We made the appointment, carpet in a few days, wood flooring the following week. The morning of the appointment, we got a call that the installer called in sick... reschedule. We both stayed home and had cleared all the rooms, prepared for the carpet, a bit of an inconvenience. OK, a few days later, they show up. The installers were nice and did a good job. My only complaint was that one side of the hallway carpet came up from the floor due to there not being more than a couple tacks left on the old tack strip they reused. I called and texted, and then e-mailed the sales guy, got no response. I called the 800 number, left a message, got a call back a couple days later from some guy with an attitude who told me it's common practice to reuse tack strips. I replied yes, I know, but not when the strip is 40 years old and most of the tacks are missing or unusable. He sighed, and said they'd come look at it at some point, but I said don't waste your energy and then I went ahead and fixed it. A few days later, the guys who were going to install the wood floor showed up. I had removed the baseboards, because sales guy told me we could put 1/4 round over where the flooring met the baseboard... not the look we wanted. They walked in and plopped down a pile of some thin floppy rubber looking material with a picture of wood on it. This portion of the job was going to be around $1500, so at that point, looking at what probably cost them a couple hundred dollars in material at most, we politely asked them to leave. We bought some hardwood and did the job ourselves, underlayment included, for about $1,000 less. So, that's a long story only to share our experience with this company. You have to decide for yourself, maybe you'll have better luck. I have to say that the carpet is great, now that I've tacked it down completely. The fact that they tried to sell us that crap flooring for $1500 just really didn't sit well, so we wanted to share. Empire, please don't reply with that cut and paste "sorry to hear that, please call us", or "we can't find your account"... we're done, and all is good now. We'll put this behind us.

Uncaring company. Pay the smallest possible deposit up front if you use them at all…read more We ordered and paid for a stair carpet runner and the installation of that runner on our new home's staircase on April 30th. It is now June 30th, and, after two months, I am cancelling my order after the fourth missed install date. The reason given is that the carpet binder (a person, not a machine) has gotten backed up due to personal problems. I would like to think that an enterprise as old and as large as Empire Today would have multiple resources for this type of work. That said, I am processing a full refund as I type this review. Unless you are a commercial customer, it can be argued that you will not be that important to this company. No apologies were ever given for the constant rescheduling. They just issued my refund order and told me to have myself a very good day. I have missed four work days for this, and I'm sure glad I hadn't paid for a house full of flooring.

Roosevelt was super patient and helpful while he helped us pick out the perfect carpets! I really…read moreappreciate his insights and he made some great points I hadn't considered! Then Joe Garcia installed the carpet and he was great! Super professional and fast! He went above and beyond when he noticed that our floor transitions were old and worn out. He made it so that we don't have to use transitions at all! It looks so much better!

Wonderful value, great customer service, would absolutely reccomend for future carpet needs.read more

Extremely helpful: 1. Scheduled to meet my needs…read more2. Alerted me when on the way and showed up on time 3. Had a couple of unexpected problems (my mistakes). Solved 4. Finished slightly ahead of quoted work time 5. Charged me original quote. OUTSTANDING JOB

Carpet Now makes the process easy with top quality product and a fine installation team. Tim was…read moregreat at introducing the DreamWeaver carpet, which is very comfortable under foot. We were able to choose the color needed. From deposit to install was 10 days, and saved us at least 30% vs. the competition. The install team led by Leonel was excellent from start to finish and clean up. They even moved our furniture aside and back onto the new carpet. Beautiful!

We had a bedroom tiled & the end result is beyond expectation! The installers were very…read moreprofessional, detailed, personable & timely. The cost was very reasonable too. We would highly recommend Enrique & his crew!

They did a great job on our floors last year. Reasonably priced, fast. Our home is custom built so…read morewe had a lot of angles and difficult room layouts. They did it all including stairs. I will post pics tomorrow if I remember.

I spent nearly two years planning this flooring project, so by the time I contacted People's…read moreSignature Flooring, I had done a lot of research, collected countless ideas, and had plenty of questions. PSF was the third company I met with, and after my initial visit with Sam, I knew I had found the right one. Sam took the time to listen to what I wanted, patiently answered every question, and never made me feel rushed. We discussed my vision for transitioning from tile to wood flooring, and he immediately put me at ease by explaining it wouldn't be a problem. Even after the visit, I had more questions, especially about floor preparation and the contract language. Having a construction attorney in the family tends to make you read every word! Sam continued to answer my questions and worked with me on the contract until I was completely comfortable moving forward. Even though paying 50% upfront was difficult, I felt confident I had chosen the right company. That confidence was rewarded on installation day. Tony and his crew were outstanding. I want to give a special shoutout to Tony and Johnny whose attention to detail was exceptional. It was obvious they take tremendous pride in their work, and it shows in every room. The staircase, in particular, is a work of art. Tony also noticed the original stair trim wouldn't match the new baseboards and suggested replacing it. That extra attention to detail made all the difference. The new trim, along with the beautifully caulked and painted baseboards, gave the entire project a truly finished look. Everyone who visits comments on how beautiful the floors are, but they also notice the quality of the workmanship. That's the highest compliment I can give. Based on my experience, I highly recommend People's Signature Flooring to anyone looking for beautiful floors installed by people who genuinely care about doing the job right.

Peoples Signature Flooring did an amazing job again! They put down wood like ceramic tile in my…read morehouse, matching the tile I had in my master and replacing the existing floor. I was happy to note it was the same great team that did the original work 5 years ago. They also replaced my carpet in two rooms in half a day. I'm very happy with the quality of the work and how well everything was cleaned up. They moved my furniture with care and worked around my schedule. I highly recommend People's Signature Flooring for any flooring needs.

BEWARE!!! I placed an online order on June 4th. The order was cancelled on June 6th, but my debit…read morecard was charged. Everytime I have called to get a refund, I have either been told 1) someone will call me back (they never do); 2) it is being handled (it has not been) or 3) they will "check on it and call me back" (they do not). These people are very dishonest.

I highly recommend Superior Home Improvements. Everyone from the project manager Israel to the…read moreinstall crew was professional and courteous. The install crew worked hard and completed 1300 sq ft of laminate in under three days. I will definitely use Superior again for my future flooring and remodeling projects. Awesome job guys, I love my new floors!!

Loved our experience with Carpets By Conrad. Outside of quality work and fair prices, the…read morecommunication was top notch. Better yet, they finished the project a couple days early and the quality suffered none. Our project was ripping up carpets and putting down wood laminate in three bedrooms. Enjoyed working with them and would recommend them to anyone.

The worst business to work with. Janak Zahlawadia who owns this business is a fraud and doesn't…read morehave any integrity. He has worked on our flooring project and cheated us with low quality installation. He doesn't respond to our calls or helps us with a resolution. I don't recommend working with Carpets by Conrad/Janak/Apollo Tiles. This business should be closed by the county immediately to save others from getting cheated by this unprofessional business owner and his team. Fellow Indians, this is for you, don't trust this guy at all.