Super easy process . It's a bit on the higher end of cost but they make it so seamless it's worth…read morethe higher amount.

Ver professional and transparent estimate. Nothing was hidden…read more The estimate was itemized and they took the time to answer questions.

I worked with Ken and he was very informative and worked with us to find hardwood floors that…read morelooked great and were affordable. He gave us samples to take home and see how they looked in the house, then came out and measured everything. The guy who delivered the wood wasn't the fastest unfortunately, but the guys who installed it were great. They worked hard and consistently, not slacking off or messing around with their time. They were economical with their cuts, so there was still quite a bit of wood left over which I kept in case of damage in the future. They cleaned everything up very well and left the home looking great.

We recently had Atlas install new tile floors, new carpet in the master, and a new tile fireplace…read more Sherry is truly top-notch!! She has so much patience, is knowledgeable about the products offered, great eye for color, and genuinely cares about helping me find a tile I love. The tile installation team, Juan and Miguel, are exceptional. Great communication, on-time, quality work for installation, and trustworthy. Atlas was prompt in handling a few minor issues we had throughout the process. By the end, Atlas made sure everything met our expectations and we are extremely happy with the end product. I would 100% use Atlas again for a future project.

don't waste your time dealing with Atlas Floors. Very poor quality we wasted a lot of our…read moreprecious time picking out carpet picking out tile, getting quotes and dealing with these people and they totally ghosted us when we were ready to purchase.

Atlas followed through with everything promised and more. We could not be happier with the final…read moreproduct. Installers cleaned up as if they were never here. Wife is speechless! Can't wait to begin the guest bath project....atlas has our business!

Wonderful company! We are very happy with the work done on the floors. Previously we had ceramic…read moretiles which held up pretty well with kids and dogs but being home during the pandemic decided to give them an update. From start to finish this company has been amazing. Wonderful customer service, great quality of work, fair prices, easy to clean, and the product has held up smashingly. We went with a lighter flooring since our previous one was so dark, and it has refreshed the space. The house feels light, airy, and cozy. No regrets :)

Highly recommend! They have a beautiful selection of flooring and provide great service.read more

Richard arrived on time to give me an estimate for repairing the moisture damage to my wood floor…read more He came prepared to take care of my job the same morning (lucky me). He identified where the moisture was coming from and explained everything he planned to do and set about accomplishing it. Efficient and effective and a fair price. I'm so pleased. Will hire him again without hesitation and heartily recommend him for your projects.

From the owner: Richard floor covering has been in business since 1983. We are a family own business we install all…read moretypes of flooring and we specialize in all flooring repairs. Why spend more when you could spend less give us a call today 210-3246203

We weren't going to do a review, but decided to share our experience. You're reading this because…read moreA) you're looking for a flooring company, or B) you're completely pissed about how things went with this company and are looking to see If you're the only one who shares that sentiment. We got 3 quotes for our flooring job, the first two came in at around $6500, and we were very specific about what we wanted... 1/2" carpet pad, the best carpet, and engineered hardwood in one of the guest rooms. Empire's sales guy dropped by for the third company's quote and after a long presentation about 50% off and special deals due to the Covid situation, the list price was over $12,000 BUT, drum roll please, with the 50% off, they could do the job for around $6,500! My wife and I shared a giggle and a foot kick under the table. We couldn't help but like this guy, and the material was in stock, unlike the other two companies, so we decided to go with it. We made the appointment, carpet in a few days, wood flooring the following week. The morning of the appointment, we got a call that the installer called in sick... reschedule. We both stayed home and had cleared all the rooms, prepared for the carpet, a bit of an inconvenience. OK, a few days later, they show up. The installers were nice and did a good job. My only complaint was that one side of the hallway carpet came up from the floor due to there not being more than a couple tacks left on the old tack strip they reused. I called and texted, and then e-mailed the sales guy, got no response. I called the 800 number, left a message, got a call back a couple days later from some guy with an attitude who told me it's common practice to reuse tack strips. I replied yes, I know, but not when the strip is 40 years old and most of the tacks are missing or unusable. He sighed, and said they'd come look at it at some point, but I said don't waste your energy and then I went ahead and fixed it. A few days later, the guys who were going to install the wood floor showed up. I had removed the baseboards, because sales guy told me we could put 1/4 round over where the flooring met the baseboard... not the look we wanted. They walked in and plopped down a pile of some thin floppy rubber looking material with a picture of wood on it. This portion of the job was going to be around $1500, so at that point, looking at what probably cost them a couple hundred dollars in material at most, we politely asked them to leave. We bought some hardwood and did the job ourselves, underlayment included, for about $1,000 less. So, that's a long story only to share our experience with this company. You have to decide for yourself, maybe you'll have better luck. I have to say that the carpet is great, now that I've tacked it down completely. The fact that they tried to sell us that crap flooring for $1500 just really didn't sit well, so we wanted to share. Empire, please don't reply with that cut and paste "sorry to hear that, please call us", or "we can't find your account"... we're done, and all is good now. We'll put this behind us.

OMG! I wish I had read these reviews before using Empire today to replace living room and hallway…read morecarpet. The salesman gave us a great deal on premium carpet and put us on the schedule for Wednesday. One of the crew showed up Wednesday, measured the floor and said they didn't have enough carpet for the job. I had to call customer service 3 times to get them to come back Friday morning. The crew of 3 showed up Friday morning. My husband had moved most of the furniture except for 2 couches. They wanted the couches moved out of the way but only one guy was there at that time, the other 2 people kept leaving. So my husband had to help him move the couches AND help him bring in the roll of heavy carpet. Then they took an hour for lunch but only 2 people came back to keep working very slowly on installing the carpet. Finally the girl admitted they didn't have enough carpet to do the hallway so the guy had to drive to the other side of town to get more carpet. This was at 5pm. He comes back and they finally finished at 8:45pm. There is a visible unblended seam and there was damage on a couple floor boards. Don't use this company! Absolute nightmare Update: they did return to fix the unblended seam but had to run to Home Depot to get the tool to do the job. Carpet looks great now and was a good value for the price. But I would have gladly paid a bit more for a better installation.