I have to share that Lorismel is an amazing manicurist. I've seen her twice now for polygel extensions and she is very very good. Super detailed, perfect cuticles and shape, and talented at designs - not to mention incredibly sweet and kind. Book ahead! read more

Please avoid at all costs if you value your nails. It's been a week since I got them redone and even more have broken since. I'd spent the past year growing and strengthening my nails, but they completely ruined them. I asked for a refund after the first visit and they told me I had to come back so they could redo them. Somehow, they made it even worse. read more

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I was originally coming here before they were "Cuteticles." The Nail Loft before it was a Cuteticles was great, amazing technicians and attention to detail. When they became Cuteticles I continued as a patron because it was convenient. I use to get acrylics but noticed their work was shoddy and not worth the price. So I stopped. Then I started getting gel and noticed the color NEVER lasted more than a few days and would chip quickly. So I stopped getting gels which was fine since gel really messed up my nails anyway. One time I tried dip powder and it was horrible so I didn't get it again. Also didn't last at all. Then I started getting regular mani and pedis. I liked the technician, she was sweet and took her time. I mean it was the most basic shit. The technician didn't know how to do ANY designs so I just kept it basic. But I started noticing that their nail polishes were terrible. Like the color didn't even last on my toes which we all know color on your toes can last forever. So I started bringing my own cuticle oil, lotion for massage and nail polishes so I could be satisfied with the job. Honestly it was too much always having to bring my own products because they have terrible products but they kept increasing their prices. Last time I got a regular mani and pedi the technician rushed the job, I couldn't reserve an appointment online and was basically forced to pay ahead of time. I'm just over it. I don't think they do a good job and I think their products are low quality so even if the technician is sweet and pays attention to detail, the color never lasts. Now I get my nails done elsewhere. Not as convenient as this location but I need quality work and Cuteticles simply doesn't do quality work. There are some really sweet technicians there who have been there since the beginning but I think they nickel and dime their technicians as much as they do their customers and overall the technicians don't seem that happy with their job anymore. Sucks but I'm done with them. The (2) stars is solely for my technician who I've seen for quite some time. read more

It was my first time at Cuteticles and i was blown away by the atmosphere. Good music playing, clean environment and I loved that they used new nail tools from the packaging. I had a pedicure appointment with Martha and was very pleased. She was very detailed oriented and took her time. I'll be returning for sure. read more

i have tried to give them a chance multiple times but this is the last straw! between racist nail tech (eudelmis e)- to now chip nails! So this is my farewell- sunflower by city line is ugly inside but the staff is amazing and my nails last longer!! Avoid this place and that lady - Eudelmis -E you can't miss her she has a lopsided bottom from a back alley procedure!! read more

Cuteticles Nail & Spa - Saturday I got my nails done and today is only Tuesday! - Nail Salons Near Me - Jersey City, New Jersey

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Came in here as a treat on a Friday. My fiance got the pedicure and I got a manicure. His pedicure, the employee did not scrub his foot and remove dead skin which is unheard of for pedicures. My gel manicure came off within four days on 2 nails. I got a text asking for feedback and I told her about the pedicure and she told me I should've purchased a higher package. Will not be coming back here. read more

they were so nice, i had tiffany and she was so sweet, she did and outstanding job. i got a full set of acrylic tips and they turned put beautiful. the loft was very clean and very comfortable. highly recommend going read more

Cuteticles Nail & Spa - i had chose a complicated design but tiffany nailed it! - Nail Salons Near Me - Jersey City, New Jersey

I have been a customer here for some time and sadly I will not be returning after today. They recently raised their prices. My clear UV gel fill in manicure costs $65 PLUS $10 to cut my nails. Why the hell would you charge an extra $10 to cut my nails when I'm already paying for a uv gel manicure? Isn't nail cutting supposed to be part of the service? Honestly, insane. I got a clear uv gel fill in for $75 (would be 85 for pink uv gel) and a gel pedicure for $50. After tips, I spent $150. Lmao. I'm going across the street to Zoe next time, which is $50 for pink uv gel fill in and no extra charge for cutting your nails - a total of $35 savings for ONE service (not including tip). read more

My fiancee just got home from an appointment two days before our wedding and she is devastated. Not only did she receive treatment and a cooor she did not like, but got up-charged for a chrome finish without being told. Now she is home and her cuticle started to randomly bleed... read more

Cuteticles Nail & Spa - Nail Salons Near Me - Jersey City, New Jersey

Tiffany is amazing!! So detail oriented and kind! She did my acrylic fill and manicure. I showed her a picture of the design I wanted and she was able to replicate it and also fix the disaster that another nail tech did with my nail shape. I left with beautiful, dainty nails, that looked exactly how I imagined they would! 100% would recommend her. The salon is nice, very clean and stylish. Parking wasn't too bad. They have a parking lot in the back and I also saw plenty of parking on the street. read more

Cuteticles Nail & Spa - Nails done by Tiffany - Nail Salons Near Me - Jersey City, New Jersey

I really gave this nail place two chances. The first time, I got a new full set of UV gel nails. They missed a whole corner of my thumb and filed the nail down to the bed. They were supposed to give me 20% off my next service but never did. The second time I came was for a "fill"--see photo with sage green polish. No cuticle care was done, and it seems like no actual "fill" was done as the nails look like they've had a week's growth even though the photo was taken a few minutes after. The 20% off coupon was never added to my account, and the receptionist just told me to email using the website. That was almost 2 weeks ago and I never got a reply. I'm rating 2 stars because of the bomb.com pedicure by Juana though. read more

Cuteticles Nail & Spa - The first time I came here. Missed a whole corner of my thumb and filed the nail down to the bed. - Nail Salons Near Me - Jersey City, New Jersey

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I have been extremely disappointed in this service. I went in to get a spa pedicure and gel manicure with design. My appointment was at 6pm so I got in a few mins earlier however I was kept waiting for over 30 mins. Then the lady who was attending to started on my foot. I mentioned to her a few times that she was hurting my while clipping my feet nails. She apologized, but continued to hurt me. We then move on to my hands. Sidenote (I reached out to her on Instagram and asked her if she could do the design, after which I booked her, she said yes) it took her over two hours to do my hands, which did not come out anything close to the picture I showed her. Once I got home, the next day I noticed my big toe was oozing pus and it was completely swollen. I am not sure what exactly she did but it got infected. I had to got to the urgent care by my house, had to get the pus injected out, take a tetanus shot, and felt extreme pain! I have visit cuticles few times, but I went to the first location in JC avoid the loft read more

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I got dip powder done from them and it was terrible. The lady did not even use the white base for the dip powder which to me was odd since every place that I go to does that to ensure that the colored powder stays on for long. To make matters worse, after two weeks my nails are chipping. Dip powder done well should almost never chip even if you've had them on for 3/4 weeks. Also, she filed a lot of my nail bed which hurt me immensely causing me to have to put Neosporin on my fingers. :/ The only positive thing I will say is about the shop. The shop is very neat and nice. The nail tech herself was pleasant but did a poor job unfortunately. read more

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I've always searched for a nail salon that is clean, provides quality customer service and honors their appointments, I can honestly say that the Cuteticles loft does all of the above. My nail tech Katherine is the best. Her gel manicures and pedicures are unmatched. She ensures that she is ready when you arrive despite being the most booked technician at the establishment. She is extremely creative and has selected colors and freestyled designs for me on multiple occasions. She takes her time and ensures that you get all that you're paying for. The cleaning service is also impeccable. In fact you will see that she doesn't sit down and is constantly cleaning up (her name escapes me at the moment). I highly recommend you see Katherine if you are considering going to Cuteticles nail loft. read more

Cuteticles Nail & Spa - Halloween 2020 nails - Nail Salons Near Me - Jersey City, New Jersey

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Overall, this spot is what you call 'Hit or Miss'. I've been ~3x and have had one good experience, one bad, and one in the middle. Here is the top line... Pros: there is an app for scheduling, plenty of technicians, they're taking Covid precautions. Cons: pricey, low inventory on dip colors, one of their facilities presents as clean, while the other does not. Not great attention to detail. So here's the timeline: The first visit in 2017 went great. The next visit was in 2018 and was neither good nor bad. And the most recent visit is where the problems started. First, my appointment moved because the technician recommend to me (Maria) was unavailable, NBD. Then though the replacement technician (Rosa) did an okay job on my gel pedi. Unfortunately, my dip mani was messy, thick and chipped after a week (see pic). When I returned to fix the 2 broken nails I was asked to bounce between two locations 3x (they're only few blocks apart so not the end of the world but still frustrating). There is a clear need for efficiency and direct communications between salons. After 45 mins, we were finally able to locate my color and a free technician (Melissa), she quickly fixed my nails and I could immediately tell a difference in her style. Look great. The issue? I was charged $13 + tip + double parking fee to fix TWO nails that shouldn't have chipped in the first place. At this rate, the full mani would cost $65 ($13 x 5) and it does not (it's $45). So, not sure where this math came from. With that said, I'm willing to try *once* more to see if this last visit was just a fluke and not typical business practice. More to come... read more

Cuteticles Nail & Spa - Chipped dip mani after a week - Nail Salons Near Me - Jersey City, New Jersey

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Visiting a friend that recommended me stopping by here for a gel pedicure and was unfortunately turned away due to being black. Door on the sign says walk ins welcome but upon entering did not see anybody that looked like me. Told me that they could not service me due to being fully booked although there were two people not doing a thing and no additional customers waiting. 0/10 would not recommend. read more

After being really disappointed by the Cuteicles directly across the street, I decided to give this location a go and I am so happy I did! Fanny absolutely knocked it out of the park. She took her time and gave me the neatest and prettiest gel mani I have had in a long time. I was seen right at my appointment time that I scheduled online and the place was cute and clean. Go to Fanny! read more

Cuteticles Nail & Spa - Gel Manicure - Nail Salons Near Me - Jersey City, New Jersey

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Note: the offer good services and their technicians are really good but this review is for the customer experience I had at this location and only one technician that has not done a good job twice before. I am not naming the technician. I have been a loyal customer for a while now. I love this place but there's one technician that hasn't done a good job for my gel manicure twice. The nails would chip off within 1-1.5 weeks. I didn't say anything because all the other times it's been amazing. It's just this one technician. Today, I got booked with that same technician who hasn't done a good job before. Since I have not had a great experience before, I requested that I get a new technician. To that they responded that, you can go get your nails done somewhere else. My technician doesn't want to do your nails cause you complained. I tried explaining the technician the issue I have had when she did nails and if she could avoid that from happening. The technician started giving attitude only because I gave her a review? Since when is requesting and giving an honest review lead to customers being denied services? They ask for reviews all the time and now that am giving an honest review, they have issues? This is the only reason I am giving 2 stars. For not respecting your customers and denying services. If you can't a little criticism then what's the point? They were nice enough to let me know that the other branch of theirs down the road has technicians available and I got my nails done. read more

This salon was amazing BEFORE Cuteticles bought them out. I also had a terrible experience at the West Side location, they charged my twice and are refusing to refund me. This is a horrible business and they don't do nails well. read more

!!They're not sterilizing their tools!! I've been coming to this salon for years. They charge more than other salons because they guarantee that every client gets their own set of autoclave sterilized tools. Today the technician takes tools that she used on the previous client out of a jar of Barbercide. The jar had gross sediment swirling around the bottom. I asked where my packet of sterilized tools were. After some hemming and hawing the technician told me they ran out of the individual packs of tools. Why didn't they inform their customers of this? They certainly didn't lower their prices because they weren't using individually packed sterile tools. Also, there wasn't an owner in sight. I walked out. How dare you put me at risk during a pandemic? What a disgrace. read more

Cuteticles Nail & Spa - THEY ARE NOT STERILIZING THE TOOLS!!!!!! - Nail Salons Near Me - Jersey City, New Jersey

$45 dip powder- does not include a manicure service, cutting of cuticles, or hand massage. Just cuticle oil at the end. I never get tips or any sort of fake nails put on because I don't like having long nails. The lady that was doing my nails kept reminding me of how short my real nails were- mind you, this is not the first time I've gotten dip powder on them but it was the first time that someone had ever constantly reminded me during the entire service how short my nails were. (Side note- one thing that bothers me about dip powder is how inconsistent the system is. It seems like no matter where I go, every single nail technician has their own way of doing it. Sure, every brand probably has their own steps of doing it, but so does every tech....). My nail tech is doing a fine job with the dip powder, but during the second coat I noticed that my index finger was missing some powder on the side. I didn't say anything to the nail tech, but she noticed too. Rather than going back and adding some powder, you know what she did? (if you get your nails done, you know that asking them to go back and fix something only pisses them off. Am I wrong?) She literally just filed away that part of the nail so the part that was missing powder wasn't as visible. So, now the shape of my nail is angled differently. It's not even that big of a deal appearance-wise, but you know when they file your nail too close to the nail bed, and it feels weird for a few days? That's what it feels like. The person sitting next to me was there before I sat down and there when I was done. She was also getting dip powder on her real nails. I also hated the fact that she didn't clean the residual powder underneath my nails. $45 is pretty standard for dip powder, but I think I'll be trying a different place. read more

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Great place with wonderful service from all employees. It's one of the more clean and high end salons with such a great price. I usually get their mani pedi combo and I'm usually extremely happy with the service. However i went yesterday picked a beautiful color and was disappointed by the nail polish itself. my nails chipped away the very next morning and started to peel off. For a service that was around $60 (mani/pedi/design) I'm extremely shocked and disappointed by the quality of the nail polish and how quickly it got ruined. So all new customers- beware. Please make sure your nail polish is good and maybe try on a couple to see what's best. But hopefully you're not as disappointed as i am. read more

Cuteticles Nail & Spa - Nail Salons Near Me - Jersey City, New Jersey

What an absolutely terrible experience. I should start by saying I was extremely understanding and gave this place three chances. My first appointment, a regular mani/pedi, my technician was on her phone the entire time, and every single one of my nails chipped off in full pieces less than 24 hours after my appointment. I figured it had to be a fluke or they used the wrong polish. I went back the next day and a different technician repainted my nails. Once again, all the polish chipped off the next day. The pedicure was pretty good though, so I decided to give them another chance. My birthday was in a few days and I'm was leaving for vacation the next day, so I read reviews and booked an appointment A MONTH IN ADVANCE with an experienced and well-reviewed technician, Bee, to make sure I got a quality mani that would last on my trip. I booked for 1:45pm, but I got a call earlier in the day saying they had been double booked and asked if I could come in at 2:15pm instead. No problem. When I arrived at my new appointment time, I was told my technician was finishing up another appointment. I waited for 25 minutes, then a different technician came and brought me to a manicure station and took off my nail polish. She then walked away and left me sitting there for 15 minutes. During that time I asked the receptionist what was going on, and she just told me they would be with me shortly. It was now over an hour since my original appointment time when I realize they charged my credit card for my appointment before I had even gotten there!!!! I went to the receptionist and told her I couldn't wait any longer and that I'd like a refund. She told me that the technician standing next to her could do my nails right now if I wanted (why was this not offered to me until I had waited 40 minutes and needed to leave?). I declined and just asked for a refund, which she couldn't give me without a manager present.... I was given no explanation as to what even happened, why the technician I booked with wasn't there, or where the other technician went. Truly terrible experience. read more

Absolutely terrible experience. Cut my cuticles 3x, and left me with a bumpy, uneven manicure looking like it was done by a child. Not to mention that the chrome chipped off the same day. $70 + tip for this hack job. I emailed them within a week and received no reply, so I went in one day after a week to ask for someone else to redo my nails for free. They would only give me 50% with someone else or free with the same person (why would I want the same person that destroyed my mani the first time is beyond me). I accepted the 50% off with someone new, and ended up waiting 30 minutes past my appointment time. Then once I sat down, I spent another 5 min going back and forth with the nail tech on the details because the receptionist didn't even tell her the situation. Finally I lost my patience and got tired of explaining myself 10x in a row and left. This was unacceptable. I'll keep going to their other location across the street. read more

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I've been coming here since 2015! That is a LONG time ago, because back then I was still with my bum ass good for nothing abusive ex boyfriend who resembled the Chuck E Cheese Rat! Since then, much has changed in my life but one thing remained. This lovely little oasis in the midst of the heights. FANNY is an angel. She has NEVER let me down and so so sweet. Will even do outrageous designs I find on Pinterest. Lovely ambiance, lovely staff. And THE BEST massage chair for your pedi needs. And they wax eyebrows!! Need I say more?! read more

Cuteticles Nail & Spa - Nail Salons Near Me - Jersey City, New Jersey

I have been going to Cuteticles on and off for years. I went recently and I had my eyes closed enjoyjng the massage chair when I felt this pain. I opened my eyes and the pedicurist was using a pumice stone that was clearly old it sliced two cuts in my skin that were bleeding. The area hurt for. few days couldn't wear closed in shoes the rubbing hurt. I just noticed now the nail on my second toe same foot is coming off and my nail beneath the gel is black. if I ever need to go to a salon again I will go back to bringing my own supplies because you can't trust the cleanliness of there's and to think I paid $95 for an infection smh read more

Amy is amazing loved my service! I got a gel mani and regular pedicure. Next time will definitely be getting a cool design on my nails! read more

Cuteticles Nail & Spa - Gel Mani - Nail Salons Near Me - Jersey City, New Jersey

I agree with Jessica from another review that the pedicures are good and the salon is super clean. I've been to Cuteticles 2 times and so far it's been quite a disappointment with the manicures I've received. First time I went in, I got a gel powder manicure. I got it because I've heard it's better than a regular gel manicure and I was curious about it. 2 days after getting it, one nail fell off and then more started to come off. I went in within the week and it was fixed but it was still the same issue. Not sure if it's their product they're using or if it's my nails. Second time going in, I went in on a Friday and got a regular gel manicure for my birthday/vacation. I'm currently on vacation and on my second day the paint has started to lift on all my nails. It's really disappointing considering that gel is supposed to last 2 weeks. If I was in town I'd go in and get them fixed but since I'm on vacation I can't, it's a complete waste of money and very disappointing. read more

Cuteticles Nail & Spa - Nail Salons Near Me - Jersey City, New Jersey

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I decided to try this nail salon after my friend recommended her nail tech to me and my tech from Elizabeth just wasn't cutting it anymore. I've switched several nail techs over the last year so I was thoroughly pleased when I came here. I like the convenience of booking my appointment online. Parking here isn't that great so fair warning but if you go a little early you'll definitely find a spot and they have some parking spots in the back that they share with a laundromat. The nail tech I've gone to twice already is Sophie and she is great. Because of COVID the salon will text you 24 hours before your apt to fill out a survey to make sure you have been infected with covid and all staff at Cuteicles are wearing masks all the time. I decided to go with a classic pink and white ombré and I was amazed. This was the best ombré I have ever gotten and Sophie was great from start to finish. I recently went for a refill and got the same ombré fill in but asked for a snowflake design on my ring fingers and she delivered. I did have to wait a little longer the second time but because of the holidays I totally understand and it wasn't a big deal to me. I also come here to get my brows done by Pam and she has hooked me uppppp! side note: the salon is super clean, they do temp checks and ask you to wash your hands before getting serviced. They also don't use MMA for acrylics sets! read more

Cuteticles Nail & Spa - Ombré with snowflake design - Nail Salons Near Me - Jersey City, New Jersey

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So I've been coming here since this place has opened and until recently I was happy. First and foremost I totally understand we are in the midst of a pandemic, but now you are being charged $1 to book an online appointment and then $3 upon arriving at the nail salon. I have asked friends and family if their nail salons are charging any extra fees due to covid and everyone tells me their salons are charging the same prices they charged before covid. Secondly the times I've been here after covid the front desk lady has been so rude. The first As I was talking to her she was walking away from me as I was trying to ask a question. The next time I went there she was watching tv on her phone and ignored me and then when I finally got her attention she seemed bothered. I really doubt I will be going there again, I am no longer happy. read more

This space used to be the nail loft, but just changed management i guess. The space looks exactly the same but it seems less maintained. The massage part of the massage chairs do not work. At least not on the chair that I was seated at for my pedicure. Also it seems like the ventilation isn't working well. The place had a semi strong nail polish odor which i never noticed before. They also start a subscription type of option service. Where you pay a yearly fee and they you get a certain number of services while also receiving another discount on other additional services. i'm not sure this seems like a good deal. read more

I got my manicure done here and it was amazing. I highly recommend this place. They are always busy so I would recommend making an appointment ahead of time. This is the only place I trust with my nails. read more

Cuteticles Nail & Spa - Nail Salons Near Me - Jersey City, New Jersey

Just left here with bruises around my finger (see photo). I showed the front desk after I was asked how my service was and when I showed her my finger, she had nothing to say and did not offer a solution or apology. She then overcharged me for the service. $66 for a $58 classic mani & deluxe spa pedi. I kept asking her to show me an itemized bill PRIOR to charging me, but insisted that it was right and wouldn't show me one. Just for her to overcharge me anyway. I had to go back and forth with her before she conceded that she indeed overcharged me. The only reason she agreed was because mother got the same service and was charged $58, so it was clear as day that she was wrong. She then refunded me $5! At which point I had to tell her that I was overcharged $8...( $66-$58) and she made another refund for $3. What a pain! A bruised finger and overcharged. The service here is trash. read more

Cuteticles Nail & Spa - Bruising - Nail Salons Near Me - Jersey City, New Jersey

So I feel mixed feelings about my service. Overall I'm 'okay' with how my nails came out. However my review is more on service and execution. I arrived early at about 3:20pm and sat to wait for Sophie. The front desk did let me know she was running really behind as I arrived and after waiting for 20 minutes I was called to her chair, but there was a mix up and another guest was taken before me even though my appointment was for 3:30 and it was now close to 3:50pm. So I just asked the lady at the front to give me a call when she was ready since I lived close. Jump ahead to like 4:30 I get a call that she's 15 minutes from finished so I rush back over waited a few more minutes and was finally seated. Now Sophie was very apologetic about running behind I insisted it was okay because I lived closed by and I really wanted to see her because of her reviews! So I originally booked for a UV Gel set and she told me in her opinion that my "French Fade" wouldn't look right with UV gel which is weird because I lived in NYC and I've never had an issue with them doing a French fade with UV gel, but fine! Powder it is! So she continued with my nails and basically tells me I'm her second to last so she can go home. Which rubbed me the wrong way because I waited over an hour for her and it felt like she was rushing through my nails. In the end I ended up with this for $70 which was pretty much the same price as the Uv gel but not as quality. I wasn't completely happy because it just doesn't look like a proper French fade and just doesn't look like what I asked for. She also didn't fully clean around my cuticles and my thumb nails are are already growing out and they've only been done a few days. So overall eh I ended up with super white tips and a poorly blended fade. I personally wouldn't go back to Sophie although I did have a great experience with Melissa at the location across the street. I would 10/10 see her again because she's very meticulous and made sure I was happy with my nails. Overall I'm just disappointed because I saw so many good reviews for her :( read more

Cuteticles Nail & Spa - Nail growing out + weird blend - Nail Salons Near Me - Jersey City, New Jersey

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Beautiful place. Friendly staff, clean! I highly recommend. They have many gel colors and different types of Pedicure, which is great for relaxation. read more

Cuteticles Nail & Spa - Gel manicure! - Nail Salons Near Me - Jersey City, New Jersey

Two days after getting them done some of my nails were lifting already. Definitely not happy with the outcome of my nails read more

Cuteticles Nail & Spa - Nail Salons Near Me - Jersey City, New Jersey

My second time here and going to Ana. She does an amazing job with the shape and being attentive to my nails and getting UV Gel. I also come here regularly to get my eyebrows threaded my Pam I literally tell her I dnt trust anyone else w my eyebrows. read more

I love it here, it was my first time with Sophie and she did an amazing job! She was so detailed and did not skip on any step whatsoever. I'm definitely going to book my next appointment with her as well!! read more

Cuteticles Nail & Spa - Nails - Nail Salons Near Me - Jersey City, New Jersey

nice people and good service! From the beginning even tho I was late they still took me and it was an overall great experience! read more

Cuteticles Nail & Spa - Nail Salons Near Me - Jersey City, New Jersey

Decided to give this place another try after a previous bad experience with a rude nail technician who denied working on me once I changed my mind on the type of service I wanted(wanted dip powder instead of gel)) Today, I came for a much needed pedicure. Called in ahead of time and booked a spa pedi. Instead, I received one of the fastest unrelaxing regular pedis I've ever had. It was very clear the technician just wanted to be done with the day so I didn't even bother mentioning I booked the spa pedi because I was not going to pay more for a rushed service. Most annoying part was that they still tried to charge me for The spa pedicure so that means there was no communication between the receptionist and technician. I'll be sticking to the other location. This one is a waste of my time. read more