Came here for the first time to get my eyebrows threaded. I saw that they do eyebrows for $5. When…read moreI came in, they took me right away but the woman who did my eyebrows was extremely nasty. She spoke to me in a hostile tone when I held my eyebrows wrong. Then I tried to make polite conversation and she was very rude saying it's racist to ask where she's from (okay?). Finally at the end, I had to pay and she said it was $7 although no where posted do they say it's $7. It's only $2 more but they should really be transparent about their prices. Apparently it's $5 for clean up and $7 for a new threading. It's not breaking the bank but I pointed that out to her and she said "since it's killing toy so much, ok to pay $5". I don't think she needed to speak to me this way or be mean. It was really unnecessary. Sure it a good price but you really need to know how to speak to people. What a nasty interaction. I had a horrible taste in my mouth after.

There is only one reason I go to this filth pit to get my threading: the wonderful technician that…read moreworks magic in my brows (forgot her name, but not her amazing work!). Everything else is simply disgusting: the peeled old chairs without a headrest, the smell of cheap ammonia based hair products, a bathroom that has no sink and no toilet paper (ever) and grime on the floors that has been there since Bergerline was named an avenue. Ah, forgot to mention that the "owner" is a disgraceful character that matches the look and energy of the space and disrespects both clients and employees. I wish the wonderful technician would move somewhere else!

Everyone at this location was so incredibly nice and professional. A special thank you to Mychelle…read moreand Desteny!! I had left my phone in my Uber upon arrival and they both went above and beyond to set my mind at ease and helped me get in touch with Uber. I can't thank them enough. Not many would be so helpful and allow me to use their private phones to get a ride home and help me resolve an issue like this. They were both beyond kind. They also didn't miss a beat in attending to other customers as well. A shining example of exceptional service! Service wise had a great experience, I'll most certainly be back!

Just walked out of Hoboken location of European Wax Center with a double burn on both sides of my…read moreupper lip. The tech blamed it on me saying my skin is too dry. I have been waxing my upper lip for over two decades, this has never happened before!

It took me a very, very, very long time to compose this review. Firstly, because I didn't want the…read moreyoung lady who waxed me to get in trouble, and secondly, because I never want to leave a review when emotions are high, especially for a small business. I'm cautious because I understand how crucial reviews are. However, the more I pondered on this experience, the more disappointed I became after the initial pain and hurt subsided. My first visit to Uni Wax last September was amazing. It was my inaugural wax experience, and the technician, with over 10 years of experience, was not only a pro but also made me feel comfortable since she knew it was my first time. During this appointment, I waxed my legs, bikini area, and underarms. It wasn't as painful as I anticipated. The two stars I'm giving are solely because she was amazing. Then, in February, I visited the Hoboken location. I didn't select or research the technicians; I assumed they'd all be as amazing as my first experience. I booked a bikini and underarm wax. Upon arrival, the greeting wasn't overly warm, but I didn't mind, understanding that people have bad days. However, I distinctly remember being struck by the absence of smiles. When asked who I booked with, I replied that I booked with anyone. A young girl then took me to the back. She seemed very nervous. She began with my underarms, and it was evident she didn't quite know what she was doing -- very timid movements. Trying to make small talk, I asked her how long she'd been there. She replied less than a month, and I was surprised, asking where she was before. She had just graduated from school. I then inquired how many clients she had seen, to which she replied I was her second customer. I considered leaving immediately, especially when I found the underarm waxing more painful than I anticipated. However, I understood that people need experience to grow. That was a mistake. When we reached the bikini area, I experienced the most excruciating pain I've ever felt since giving birth. It was so intense; I felt like I was going to pass out. It was incredibly traumatic, and I believe the technician was traumatized as well. She had no idea what she was doing, and I'm sure the other technicians heard my cries. What bothered me the most was that the team knew she lacked experience and still assigned her to take care of a customer. I don't blame her; I blame the team for not adequately training her. Even if they didn't know it was only my second time waxing, why assign an untrained technician to perform a bikini wax? I left, smiling through the pain, paid, tipped, and went home. To make matters worse, I ended up with the largest ingrown hair I've ever had near the entrance of my genital area. I couldn't sit down properly for a week; it was the size of a flipping cherry. That's why I know those few weeks were not a good time to write a review. My advice: train your new team members better.

I had my worse wax ever here! Jalpa did my Brazilian and i am still being haunted and traumatized …read more She waxed me over and over and over and over and over and over and over ....... In the same spots. I don't know how i refrained from not going off. I came there less than two weeks ago and the hair is already growing back , it itches so bad , i have ingrown and bumps. I really hope she did not damage my skin because my next option is to see a physician in regard to the trauma she caused. Idk why she has good reviews she's not good. I usually had Angelica but she doesn't work there anymore and she was amazing. If anyone knows where Angelica located to please let me know. I'll drive over an hour just to have her back.

I loved this place. It's my new go-to. Fair prices, they take their time to make sure they do a…read moregood job and I loved the aesthetic of the salon itself. I got a regular pedi for $28. I posted the menu - I noticed they have lower leg waxing for $25!!!! That is a steal, I will be back for that! Thank you

I've been to this salon 3 times as of today. In all three occasions, the experience has been a bit…read moredifferent but equally as wonderful and professional every time. An appointment is always preferred so they can staff the day accordingly. You do have to be patient as a walk-in, but they'll make sure you're taking care of as soon as they're done with a customer. Yes, the owner is a serious person but she gets the job done and will warm up to you. Cindy is a gem and has the most gentle hands and personality. Lucinda (if I didn't get the name wrong) is a lovely girl as well and has taken the best care of brows. Prices are very reasonable and the way they work makes any price point worth the experience. I can't wait to come back in two weeks.

Yuly is the best! She's quick and efficient with gel manicures, but also an AMAZING artist. My…read morenails always look so beautiful with the nail art she paints. She's also just a lovely human being to chat with. All around a great experience

I have been a loyal customer here for the past two years, but after today's experience, I will not…read morebe returning. When I first started coming here, I was genuinely impressed by Yuly's attention to detail and creativity. I loved her designs and even suggested that she expand her chrome and specialty color options which she did. For the past two years, I have come in every month and have almost always gotten a chrome manicure. Over time, however, the experience has declined. Lately, many of the chrome powders have been out of stock and have not been restocked. There are also frequently basic polish colors missing, and I have sometimes had the impression that similar, but not identical, were used in place of the ones selected from the display. While this was frustrating, it was not enough to make me stop coming. Today changed that. I came in for my birthday nails (which was a simple color + chrome combo) and was told that the chrome powder I wanted was not only out of stock (not surprising) but also could not be done because I had not selected a specific add-on in the new booking system. This was surprising because I booked the appointment the same way I always have for chrome manicures. To make matters worse, there is no standalone chrome powder option in Yuly's booking portal, so it was not at all clear that I was supposed to select something different. What was most disappointing was the way the situation was handled. I would have expected that after two years of monthly appointments, and as a customer who is consistently punctual and tips well, there would have been some grace, or at the very least a kind explanation of how to book correctly in a system that seems to change frequently. Instead, I was made to feel as though adding chrome had always been some special favor, rather than a service I was paying extra for. If I am paying an additional $20+ for a chrome finish that takes only a few extra minutes I should not be gaslit as if I am asking for something extravagant and unreasonable. Loyal customers should be treated with more care, professionalism, and courtesy.

I have been going there for the past several years and I have not ever had have a bad experience…read more I do my nails with the owner Rosa she has always been very professional and interacts with her customers the ladies that work there are all nice. I trust Rosa so much that when I go when she ask me what do you like the color and all and my answer now is I trust you do what you would like and every time I leave, I am content with what she has chosen for me that day. With this I say those that have comment with a negative word I truly do not feel it is true but each of us has a choose to say how we feel I respect you but if you have a change of mind go back again and see what I am writing is true. Thank You, Rosa and the Aldona Crew, I will always cheer each and every one of you. Your Friend, Lillian

So disappointed. I waited a week for the next available appointment with the person I scheduled. I…read morewaited, then they assign someone else who moves me to 3 different pedicure stations and the last one is so dirty. Barely dowsed it with water. I walked out. The work they do is good but not good enough to risk an infection.

I like coming here to get my eyebrows done. They always come out really good. The ladies are nice…read moreand helpful with this service.

So I frequent this salon to get my eyebrows threaded. Always an amazing job. I usually go on my…read morelunch break and it's never too busy. Today (Thursday July 17th at 1pm) I'm not sure what was happening but there was an extensive line. The threading artist was obviously practicing first come first served which Im used to. However the issue today was me getting pushed behind all of these customers who came in the shop AFTER me. Me being the only African American in there. Not saying it's a race thing, but let your brain paint whatever picture it needs. She then calls another person and I give a look of unsatisfactory and she says "you'll be next." Obviously I'm upset waiting there for 45 minutes already, and on my lunch break. I had to leave not only to get back to work but to keep myself from crashing out. I just think it's disrespectful to treat any guest this way but especially one who comes in every month for the last 3 years. Unfortunately that left a horrible taste in my mouth and I will never be back.

If you're looking for a reliable, professional and overall just amazing esthetician look no further…read morethan Kassandra. I truly mean it when I say this, golden skin center has been one of the best places I've been to. I have visited a lot of waxing centers/ estheticians and no one compares to Kassandra. She takes her time with you. She genuinely cares about her customers and that's what I love ! I also believe that her prices are extremely fair. She also does this discount as a first time guest which I think is really neat. I'm very honest with all my reviews and I've waited a while to write this one because I feel that these are things you see a change through time. I've been going to Kassandra since the summer of 2020 for all my waxing needs and i am OBSESSED. She just knows how to make them less painful, she'll know what your skin needs and will explain to you techniques on how to take care of it. She has also examined my skin and has made suggestions/ tips that have helped me see so much difference in my skin and overall lifestyle. She's taught me so much in a short amount of time. I also love the decor of the place and it is indeed COVID SAFE. She cleans after each customer and since you make your apt ahead of time, you are usually the only one there during your time. I do suggest sometimes walking or being dropped off since at certain times of the day parking could be annoying BUT that's only sometimes. Thanks Kass. I am so glad I came across your place ! If you were looking for a sign to go, this is it (:

I had a Brazilian wax done here. Love how cozy the setup is, reminds me of a tropical home!…read more Cassandra is professional , gentle and she makes me feel at ease. The whole experience was pleasant and peaceful. Will come back and recommend to anyone!