I originally had an issue where my new tires were accidentally installed on the wrong motorcycle,…read morewhich caused delays and cost me valuable riding time. While the mistake was frustrating, what really stood out was how Jeff and the entire service team handled the situation. Jeff took ownership of the issue immediately and went above and beyond to make things right. The team worked hard to correct the mistake, kept me informed throughout the process, and made sure I was taken care of. It's easy to judge a business when something goes wrong, but the true measure of customer service is how they respond when problems arise. I can honestly say Jeff and his team exceeded my expectations. Their professionalism, communication, and commitment to customer satisfaction turned a negative experience into a positive one. I truly appreciate the effort they put in to make things right. Thank you, Jeff and the entire team. You've earned my trust and future business. Highly recommended!

Emily in Service Dept GR took appt short notice over this past Holiday Weekend for appreciative Vet…read moreto get 1st Svc done on my new Indian Sport Scout, thanks Emily!

I am really confused by all the one stars so had to leave this here as I have been to this location…read moremany times over the past few years and have received hands down Excellent Service In Every Department every single time.

I was at GRR BMW motorcycle and even so there was no customer besides me, they didn't bother to pay…read moreattention to me. They proved me that I will not spend my money there for a new BMW Motorrad. Sad, very sad....

Purchased a vehicle from Good Motors today. Very professional; straight talking with a friendly…read moreattitude. Thanks.

We bought a used 2015 Subaru crosstrek from Good a couple of months ago. Initially, I was pleased…read more The customer service was good and the process was fairly easy. The car was clean and drove well during our test drive. Everything seemed to be working properly and we checked the carfax. We were happy with the purchase. Until now. I learned today that the tires on the 2015 car are likely the original tires and are (and have been for some time) unsafe to drive on the highway. The mechanic at the Subaru dealership told me that we're lucky we haven't had a blow out and gotten into and accident or hurt. We have taken this car on long trips already and a lot of that has been on highways-- I am so glad nothing has happened. But I am furious that Good felt comfortable selling us a car that is unsafe to drive. We have not put so many miles on this car in two months that we have worn the tires down this much-- the mechanic today said they should have been replaced 2-3 years ago. I am sure that Good knew this but didn't want to spend the money. Sure, I can be blamed that I didn't check the tires. But to be honest, I wouldn't even know how to. And I think it's terrible that Good sold us a car with tires that they not only knew were unsafe, but on top of that, didn't bother telling us, either. I would have still bought the car and negotiated the price down and happily replaced the tires and given a good review. But the sneakiness about it is disgusting to me. Now I have to buy brand new tires on top of the price of the car and negligence of the staff. And thank the heavens that nothing happened to us before I found out. I wouldn't recommend buying here but if you do, bring someone who knows what to look for to check it all out. Don't blindly trust a dealership who clearly doesn't care about the safety of the cars driving off their lot!

Been a customer here for years...ever since Zack has been there as the manager I've had nothing but…read morecrummy service... I've never encountered a employee that the minute you enter he immediately tells you he'll be with you " in a minute" , even when there's nobody in there ..he doesn't greet you, matter of fact his whole demenor is like " why are you bothering me". Zero customer service skills...ask him something, he's dry, indifferent and stone faced... I've experienced this three times now since summer... I'm done spending my money there...

Website says they're open till 9. Drove 40 mins for a part and arrived at 7 and they were closed…read morebecause apparently they close at 6. I'm canceling my online order and taking my business elsewhere. Update your website