Twice my husband bought me flowers from CT Flower Shop and both times the flowers were nearly dead…read morewithin 24 hours. The first time I didn't say anything because I didn't want my husband to feel bad. This time, for Mother's Day, when the flowers were a wilted mess within 24 hours I decided to write to the shop and send photos to give them an opportunity to make it right with a refund or replacement, particularly since my husband spent over $180 to have this arrangement delivered. (By the way, the arrangement is appallingly overpriced at $144 and my husband prepaid a hefty delivery fee and an additional very large tip of $20). Although she has promised to send another arrangement today to replace it, she had the audacity to say next time I should follow the instructions and give it water because she claimed there was no water in that vase when in fact it was 3/4 full of water still. The photos provided in my email were close-ups of the wilted flowers and didn't show the vase. I couldn't believe how insulting her response was, trying to deflect blame on the customer. I sent her a response with an additional photo of the full vase of water.... did she think a bouquet of flowers was going to drink nearly half-gallon of water in 12 hours since delivery????? We regularly give businesses second chances, often more, but when a business blames the customer without evidence/justification that's a deal breaker for me. I told my husband just now that he should never use that florist again. I'd rather have no flowers than get poor quality, overpriced flowers from a place that would insult customers like this. Follow up -- in a subsequent email response to me when I had told her that I didn't appreciate her insulting comment, she accused me of refilling the vase after the fact and claimed that my original photo proves it, and refers to me as "triggered". I've added a photo of this communication. And, the first two photos I had attached to this review are what I had sent her (not the one focused on the vase which I sent her after she insulted me). I'm adding to this review a duplicate of the one photo I had sent her and I've added a notation pointing to the water line in that photo - the photo she's claiming shows there's no water. Can you imagine an arrangement drinking over half a gallon of water within like 18 hours LOL. Her behavior in this situation is appalling. 5/13 @ 12:37pm ET: Adding my response to the florist's comment below: She has been repeatedly rude. After making crazy accusations and calling me triggered in email, I told her to not bother sending a new arrangement and instead to send my husband a refund. She was given the opportunity to make it right with my outreach and she chose to be incredibly rude and insulting and direct blame at me rather than just graciously taking accountability like a professional would. After her repeated insults I decided I prefer to not have her come to my house at this point. I've never had to write a bad florist review in all the years my wonderful husband has had flowers sent to me at least 3x/year...till this terrible encounter with this rude woman.

Everything is expensive these days but it was worth the smile and joy that it brought to a good…read morefriend.

Gorgeous floral made by Angie for 60th wedding anniversary celebration. Angie was very helpful and…read moreknowledgeable in terms of type of arrangement, flowers and colors were exactly what I wanted. Delivered directly to the restaurant. Highly recommend Petal Pushers Avon

Angie answered the phone on Thanksgiving eve at 11:00am. She managed to create and deliver a…read moregorgeous arrangement of lilies, roses, and other seasonal flowers to my brother and his wife on THE SAME DAY! She said she didn't have much in stock, but what she assembled for the price AND same day delivery was unreal! Definitely recommend highly!

Haworth's of Farmington was the florist who handled my Teleflora order. They didn't have the…read moreflowers on hand for the bouquet I selected, however, the bouquet they created was deemed better by the co-workers whom I showed the photo. Only thing was, they couldn't handle the same day delivery request at the time I submitted my request. Instead they created it that day, and delivered it the day after.

Not happy. I gave them 2 stars because their service and delivery are good. I have been using them…read moreas my florist for 15 years. My husband has bought me flowers from there, we used them for our wedding and other occasions. The last few times my husband has sent me arrangements, the flowers are not fresh. The stems are brown and they die within a couple of days. The last batch of a dozen red roses were drooping 2 days after they were delivered. I am not surprised because the leaves and stems did not look fresh. Over a hundred dollars and they are now in the garbage a couple of days later. Fresh flowers should be able to last a solid week without an issue. We will be taking our business elsewhere.

The arrangement was everything I hoped it to be. They really listened to what I wanted. I had these…read moresent to my Mother for Mothers Day. However, I'm giving them a 3 instead of a 5 for a few reasons in particular. I requested early am delivery which was before 12. My mother had a function so I wanted to make sure she received them before heading out. The first thing that irritated me was that they called the house to verify she would be there. Thankfully I happened to be there to answer that call. These were meant to be a surprise. I knew her schedule hence why I requested early am delivery. Secondly they did not arrive before 12. I called at 12:05 and I was polite. I stated to Katherine that the flowers hadn't been delivered and I explained she would be leaving soon. She asked me where are these being delivered to, and then just said Megan should be in that area. She wasn't apologetic and I felt that to be such horrible customer service. I get that it was a busy day for them and that things happen. But her lack of concern irritated me especially because I paid a lot of $ for these flowers, and to be delivered before 12. Lastly they proceed to call again and my Mom answers this time and is now very confused. She was told flowers were dropped off and they should be outside her door. Well needless to say the surprise was just ruined. And guess what? No flowers! They dropped them off at the wrong location. The flowers finally made it to her home at 12:30. Although the flowers were very beautiful I was very dissatisfied with the entire process from finish to end.

Sadly I was disappointed in the arrangement I sent my mother for mothers day. For the price of the…read moreorder I would have expected an expertly arranged gift, but it looked like each bunch of tulips were placed together, not mixed, and only one stem of filler covering a quarter of the vase. I even offered flexible delivery times and remained accommodating as I know how busy this holiday can be. When I called to discuss I was argued with that I was under charged and that the arrangement was gorgeous when it left. I understand being defensive but I could have sent a photo to them of the vase along with the same order done for my mother in-law in PA and the difference is vast.

We had KM Designs as the florist for our wedding this past weekend. Kathy was great to work with…read morefrom planning through the day of the wedding. She was always very responsive to our questions, and happy to accept out inputs of pictures of our vision for the flowers. The flower arrangements Kathy created were exactly what we were envisioning. I would definitely recommend KM Designs as a florist in the future.

From the owner: KM Designs provides personal attention to every detail to your wedding and event flowers.read more

I was hesitant to order from this florist since there were no reviews but they had the best prices…read moreand were the only florist I found without an obscene delivery fee. I was pleasantly surprised when the flowers delivered were absolutely gorgeous. The person I sent them to was user that I spent "too much" and had no idea that I got a great deal compared to other florists in the area! Will definitely order from this florist again and the person I sent them to also wants to order from them.

A nightmare of multiple problems for my special party: lost my order, didn't have our desired…read morefavorite flowers, wrong size arrangement delivered. It was made sparse & poorly, REFUSED my phone calls & REFUSED to talk in person. Do NOT go to Lauren at Evelyn Jane Florist, Avon

What a dangerous store! I walked in and just wanted to buy everything! Ended up with three plants…read morethat need very little light and infrequent water for our bedrooms, plus three herbs, rosemary, thyme, and tarragon. Love their wide selection of plants and flowers, but they also sell soaps, creams, candles, shawls, fake plants, decorations, soil, toys, and more. They are expensive - my order was over $150 - but I think for an indulgence every once in a while, it's great.

The offerings here are pretty nice, but on the pricey side. I bought some pumpkins and fall plants…read moreto decorate my front entryway. One of the plants didn't last very long; however, I 'm not sure if it got too much sun or too much rain. In any event, the service was warm and friendly so I'll probably return because I need to replace the dead plant. Hahaha.

We have used the Stop & Shop Florist three times; the most recent was this weekend when they made…read moreup 24 centerpieces for a wedding rehearsal dinner. We dealt with Jen - the department manager, and she was extremely easy to deal with. When we said we wanted flowers in the Boston College colors she listened and showed us lots of possible answers. She followed through on everything she promised and created a beautiful centerpiece for us on time, as promised. The florist department has great hours- I mean nights and weekends are the only time some people can come in to talk with them, right? Bottom lime- we received great customer service and a great product at a super competitive price. Nice job !!

Always great selections of bouquets, ranging from mostly $8.99 to $24.99. Can't go wrong with the…read more$12 seasonal mix, it changes throughout the year but honestly these flowers last for SO long. Great for quick gifts, every day living, housewarmings and really any occasion. The only better one I can think of is Whole Foods but that's way out of the way in Simsbury! I'm also not aware of any mom and pop shops either.

What a fantastic experience with Terri's! I ordered a same day delivery and couldn't have asked…read morefor better service or more beautiful flower arrangement!! A+++

I just wanna put a shout out to Terry's floors. These flowers were absolutely gorgeous very…read morethoughtful. Nice selection great arrangement and delivered them on that day. She absolutely loved them. What a fabulous job. Just wanted to let you know.