The arrangement was everything I hoped it to be. They really listened to what I wanted. I had these…read moresent to my Mother for Mothers Day. However, I'm giving them a 3 instead of a 5 for a few reasons in particular. I requested early am delivery which was before 12. My mother had a function so I wanted to make sure she received them before heading out. The first thing that irritated me was that they called the house to verify she would be there. Thankfully I happened to be there to answer that call. These were meant to be a surprise. I knew her schedule hence why I requested early am delivery. Secondly they did not arrive before 12. I called at 12:05 and I was polite. I stated to Katherine that the flowers hadn't been delivered and I explained she would be leaving soon. She asked me where are these being delivered to, and then just said Megan should be in that area. She wasn't apologetic and I felt that to be such horrible customer service. I get that it was a busy day for them and that things happen. But her lack of concern irritated me especially because I paid a lot of $ for these flowers, and to be delivered before 12. Lastly they proceed to call again and my Mom answers this time and is now very confused. She was told flowers were dropped off and they should be outside her door. Well needless to say the surprise was just ruined. And guess what? No flowers! They dropped them off at the wrong location. The flowers finally made it to her home at 12:30. Although the flowers were very beautiful I was very dissatisfied with the entire process from finish to end.

Sadly I was disappointed in the arrangement I sent my mother for mothers day. For the price of the…read moreorder I would have expected an expertly arranged gift, but it looked like each bunch of tulips were placed together, not mixed, and only one stem of filler covering a quarter of the vase. I even offered flexible delivery times and remained accommodating as I know how busy this holiday can be. When I called to discuss I was argued with that I was under charged and that the arrangement was gorgeous when it left. I understand being defensive but I could have sent a photo to them of the vase along with the same order done for my mother in-law in PA and the difference is vast.

Beautiful job on a floral arrangement for a funeral. The colors were what we requested and the…read moreflowers were healthy . I would not hesitate to call them again.

I used this florist due to being close to the recipient. I live out of state, so I relied on Yelp…read moreto pick a florist in CT. I had an absolutely awful experience with this florist. I ordered off of THEIR website (not a third party, like Teleflora etc.) On their website I saw a beautiful ficus tree, which I ordered as a sympathy gift for a family member who lost their mother. "Same day delivery" was available, which I chose. My order was completed by 11:30 am, with confirmation of a delivery by "end of day." Their website stated they closed at 5pm. At 4:56 pm I received a voicemail from the owner, Erin, stating that the ficus tree wasn't available, and she couldn't deliver it until Tuesday. I ordered on a Thursday for SAME DAY DELIVERY, so this would mean FIVE DAYS LATER, they would receive their sympathy tree. The voicemail I received did not at any point express an apology or convey any type of remorse for the situation. I wish I could attach the voicemail here, as it was just unbelievable how callous it was. I called back, but they were closed. I called the following morning and spoke with Erin, the new owner. She just restated the same thing she said in the voicemail, again not acknowledging any regret on her part. I asked her why it was that she called 4 minutes before they closed to tell me it couldn't be delivered. She snapped "I have strep throat, I had just come in." I said "you didn't even offer an apology!" She sarcastically says to me "Oh, I'm soooo sorry." I asked if she thought it was ok that a same day delivery would be delivered 5 days later. She replied with, "how is Thurs-Tues 5 days?" I mean...did she have strep in her brain? Because that's 5 days! When I pointed out her being wrong, she then told me she didn't appreciate my sarcasm (I wish I was kidding). If this woman hadn't already charged my credit card, I would have simply hung up. There is so much more that transpired, but this review is already too long. Basically she told me she is very sick with her sore throat, the nursery is an hour away, she's a business owner for 25 years, blah blah blah. She said "What is it you want Ma'am?" I said "if the tree can't be delivered until 5 days, I think you should contact the recipient & apologize for the delay, as well as send a SMALL arrangement for the error." She immediately refused and said I was being completely unreasonable, and she "wasn't going to absorb a cost due to a plant not being available when I want it." Yes...she really said that. So now I had enough and demanded my credit card be credited back immediately. She said it would take 5-7 days. I went nutso at this point and told her it better be credited by the morning. She had the audacity to tell me "that's not how life works." I honestly thought I was gonna have a stroke at this point, as my blood pressure was boiling. Well...the credit was there the next day, so I guess that is how life works. Sorry this is so long, but I had a lot of venting to do. Reminder that this was a sympathy gift for a close family member, I didn't need this grief during that time. Stay far away... I ended the call with "I'm going to Yelp the @*#! out of you." She said "Have fun with that." I did Erin...I did.

Twice my husband bought me flowers from CT Flower Shop and both times the flowers were nearly dead…read morewithin 24 hours. The first time I didn't say anything because I didn't want my husband to feel bad. This time, for Mother's Day, when the flowers were a wilted mess within 24 hours I decided to write to the shop and send photos to give them an opportunity to make it right with a refund or replacement, particularly since my husband spent over $180 to have this arrangement delivered. (By the way, the arrangement is appallingly overpriced at $144 and my husband prepaid a hefty delivery fee and an additional very large tip of $20). Although she has promised to send another arrangement today to replace it, she had the audacity to say next time I should follow the instructions and give it water because she claimed there was no water in that vase when in fact it was 3/4 full of water still. The photos provided in my email were close-ups of the wilted flowers and didn't show the vase. I couldn't believe how insulting her response was, trying to deflect blame on the customer. I sent her a response with an additional photo of the full vase of water.... did she think a bouquet of flowers was going to drink nearly half-gallon of water in 12 hours since delivery????? We regularly give businesses second chances, often more, but when a business blames the customer without evidence/justification that's a deal breaker for me. I told my husband just now that he should never use that florist again. I'd rather have no flowers than get poor quality, overpriced flowers from a place that would insult customers like this. Follow up -- in a subsequent email response to me when I had told her that I didn't appreciate her insulting comment, she accused me of refilling the vase after the fact and claimed that my original photo proves it, and refers to me as "triggered". I've added a photo of this communication. And, the first two photos I had attached to this review are what I had sent her (not the one focused on the vase which I sent her after she insulted me). I'm adding to this review a duplicate of the one photo I had sent her and I've added a notation pointing to the water line in that photo - the photo she's claiming shows there's no water. Can you imagine an arrangement drinking over half a gallon of water within like 18 hours LOL. Her behavior in this situation is appalling. 5/13 @ 12:37pm ET: Adding my response to the florist's comment below: She has been repeatedly rude. After making crazy accusations and calling me triggered in email, I told her to not bother sending a new arrangement and instead to send my husband a refund. She was given the opportunity to make it right with my outreach and she chose to be incredibly rude and insulting and direct blame at me rather than just graciously taking accountability like a professional would. After her repeated insults I decided I prefer to not have her come to my house at this point. I've never had to write a bad florist review in all the years my wonderful husband has had flowers sent to me at least 3x/year...till this terrible encounter with this rude woman.

Everything is expensive these days but it was worth the smile and joy that it brought to a good…read morefriend.

Absolutely adorable! Have so many good gifts for birthdays, Christmas, and just to treat yourself…read more Staff was super helpful and had tried many products themselves. The prices were reasonable and some things, even if they were a little expensive, we're just too cute and unique not to get!

Feather And Bloom is a great local small business in Suffield! Not only are they a small business…read morethemselves they have small businesses within their store, allowing other vendors to come in and share their craft! Everybody there is so friendly and welcoming, and they do a lot for the community! The store itself is so cute and "homey". There is something for everybody there! Signs, candles, jewelry, honey, jams, you name it! Their flower arrangements are beautiful! If you are looking for a mid week pick me up, flowers for a friend or any special occasion, Feather And Bloom will exceed your expectations! Overall it is a great place for a one stop shop!

Pentimento helped us set the stage for a beautiful wedding day for our daughter in September. They…read morewere the perfect team to help us create the warm, romantic and personal tone at our lovely historic venue. From the moment we met with Sara, we knew we had a partner who would help us make our vision come true. The flowers were abundant, fresh and gorgeous! The bouquets, alter arrangements, centerpieces, statement pieces were elegant and exactly what we'd hoped for! The pictures I have attached are just a sampling of the lovely work Sara and her team delivered! At every turn, Sara's instincts and creativity were spot on! We highly recommend Pentimento for creative and beautiful creations!! We can't wait for our next special event!

It was my first time ordering flowers from Pentimento for my mother 2 days before Mother's Day…read more They came through when another flower place in town did not (I sent a request first thing in the morning and didn't receive a reply until almost 5 pm saying they ran out of flowers!). Fortunately, I knew Pentimento also had lovely flowers, and after no reply for several hours, I went to Pentimento's site and easily ordered a bouquet right online (something the other shop does not allow you to do). It was simple and easy and the bouquet turned out even better than the photo they had shown on their site! My mother loved the flowers! They will have my business from now on for their prompt reply and ease ordering online. Thank you for a great service and product!

Gorgeous floral made by Angie for 60th wedding anniversary celebration. Angie was very helpful and…read moreknowledgeable in terms of type of arrangement, flowers and colors were exactly what I wanted. Delivered directly to the restaurant. Highly recommend Petal Pushers Avon

Angie answered the phone on Thanksgiving eve at 11:00am. She managed to create and deliver a…read moregorgeous arrangement of lilies, roses, and other seasonal flowers to my brother and his wife on THE SAME DAY! She said she didn't have much in stock, but what she assembled for the price AND same day delivery was unreal! Definitely recommend highly!

Ordering was easy, prices were reasonable, and the arrangement my mom received was beautiful and…read morejust like it appeared on the website. Will definitely use them again.

Misspells simple words on cards without checking to the point it was impossible to decipher who it…read morewas from. When trying to explain that this was sentimental and for a deceased loved one and provide some useful feedback for spell checking going forward kept talking over us on the phone. Very rude, dismissive, and defensive for a conversation that was already extremely hard and sensitive to have. I would go elsewhere if you want coherent messages on your flowers as well as decent customer service

Looking for a local shop to grab some flowers for my daughter for senior game night !!!…read moreThis spot came right up on yelp and me being from California I got on the move as I was getting off the highway I knew I was going to the right place, beautiful scenery and shop !!!!! Thanks again!!!!

From the owner: Our friendly, knowledgeable staff at The Long Stem Flower Shoppe provides an extensive array of…read morefloral arrangements, each designed with passion, care, and creativity. Our services include: - Customized Bouquets & Arrangements - Wedding Floral Design - Funeral Arrangements - Holiday Arrangements - Anniversary Arrangements - Prom Floral Design - Get Well Soon Flowers - Arrangements for any Occasion

Not happy. I gave them 2 stars because their service and delivery are good. I have been using them…read moreas my florist for 15 years. My husband has bought me flowers from there, we used them for our wedding and other occasions. The last few times my husband has sent me arrangements, the flowers are not fresh. The stems are brown and they die within a couple of days. The last batch of a dozen red roses were drooping 2 days after they were delivered. I am not surprised because the leaves and stems did not look fresh. Over a hundred dollars and they are now in the garbage a couple of days later. Fresh flowers should be able to last a solid week without an issue. We will be taking our business elsewhere.

Walked in to browse and see what was in their store. We were standing at the register to check out…read moreand not a single person acknowledged us. After the third customer was helped before us we walked out. Very rude and disrespectful.