Twice my husband bought me flowers from CT Flower Shop and both times the flowers were nearly dead…read morewithin 24 hours. The first time I didn't say anything because I didn't want my husband to feel bad. This time, for Mother's Day, when the flowers were a wilted mess within 24 hours I decided to write to the shop and send photos to give them an opportunity to make it right with a refund or replacement, particularly since my husband spent over $180 to have this arrangement delivered. (By the way, the arrangement is appallingly overpriced at $144 and my husband prepaid a hefty delivery fee and an additional very large tip of $20). Although she has promised to send another arrangement today to replace it, she had the audacity to say next time I should follow the instructions and give it water because she claimed there was no water in that vase when in fact it was 3/4 full of water still. The photos provided in my email were close-ups of the wilted flowers and didn't show the vase. I couldn't believe how insulting her response was, trying to deflect blame on the customer. I sent her a response with an additional photo of the full vase of water.... did she think a bouquet of flowers was going to drink nearly half-gallon of water in 12 hours since delivery????? We regularly give businesses second chances, often more, but when a business blames the customer without evidence/justification that's a deal breaker for me. I told my husband just now that he should never use that florist again. I'd rather have no flowers than get poor quality, overpriced flowers from a place that would insult customers like this. Follow up -- in a subsequent email response to me when I had told her that I didn't appreciate her insulting comment, she accused me of refilling the vase after the fact and claimed that my original photo proves it, and refers to me as "triggered". I've added a photo of this communication. And, the first two photos I had attached to this review are what I had sent her (not the one focused on the vase which I sent her after she insulted me). I'm adding to this review a duplicate of the one photo I had sent her and I've added a notation pointing to the water line in that photo - the photo she's claiming shows there's no water. Can you imagine an arrangement drinking over half a gallon of water within like 18 hours LOL. Her behavior in this situation is appalling. 5/13 @ 12:37pm ET: Adding my response to the florist's comment below: She has been repeatedly rude. After making crazy accusations and calling me triggered in email, I told her to not bother sending a new arrangement and instead to send my husband a refund. She was given the opportunity to make it right with my outreach and she chose to be incredibly rude and insulting and direct blame at me rather than just graciously taking accountability like a professional would. After her repeated insults I decided I prefer to not have her come to my house at this point. I've never had to write a bad florist review in all the years my wonderful husband has had flowers sent to me at least 3x/year...till this terrible encounter with this rude woman.

Everything is expensive these days but it was worth the smile and joy that it brought to a good…read morefriend.

Haworth's of Farmington was the florist who handled my Teleflora order. They didn't have the…read moreflowers on hand for the bouquet I selected, however, the bouquet they created was deemed better by the co-workers whom I showed the photo. Only thing was, they couldn't handle the same day delivery request at the time I submitted my request. Instead they created it that day, and delivered it the day after.

Not happy. I gave them 2 stars because their service and delivery are good. I have been using them…read moreas my florist for 15 years. My husband has bought me flowers from there, we used them for our wedding and other occasions. The last few times my husband has sent me arrangements, the flowers are not fresh. The stems are brown and they die within a couple of days. The last batch of a dozen red roses were drooping 2 days after they were delivered. I am not surprised because the leaves and stems did not look fresh. Over a hundred dollars and they are now in the garbage a couple of days later. Fresh flowers should be able to last a solid week without an issue. We will be taking our business elsewhere.

We have used the Stop & Shop Florist three times; the most recent was this weekend when they made…read moreup 24 centerpieces for a wedding rehearsal dinner. We dealt with Jen - the department manager, and she was extremely easy to deal with. When we said we wanted flowers in the Boston College colors she listened and showed us lots of possible answers. She followed through on everything she promised and created a beautiful centerpiece for us on time, as promised. The florist department has great hours- I mean nights and weekends are the only time some people can come in to talk with them, right? Bottom lime- we received great customer service and a great product at a super competitive price. Nice job !!

Always great selections of bouquets, ranging from mostly $8.99 to $24.99. Can't go wrong with the…read more$12 seasonal mix, it changes throughout the year but honestly these flowers last for SO long. Great for quick gifts, every day living, housewarmings and really any occasion. The only better one I can think of is Whole Foods but that's way out of the way in Simsbury! I'm also not aware of any mom and pop shops either.

One of my favorite nurseries. Everyone is so friendly and full of wonderful suggestions when you…read moreneed assistance choosing plants/trees/shrubs for your home. We like to get bouquets here as well, and each time I'm blown away with how beautifully they arrange them. Plus, the location itself is fantastic- gorgeous views of the Farmington River.

Beautiful and very unique selection of flowers (annuals, perennials, fresh cut, indoor/outdoor…read moreplants), shrubs and other landscape materials. Riverside Nursery is in a beautiful location and the staff are incredibly knowledgeable, willing and eager to help, and kind. Emily, is an absolute ray of sunshine; she terrifically talented, wonderful to work with and so helpful. It was a joy to be in her company and I really appreciate the time that she spent with me to help me curate my flowers for the summer and the recommendations she offered based on the light conditions and other preferences. Her colleagues are equally delightful, and they do beautiful arrangements.

What a dangerous store! I walked in and just wanted to buy everything! Ended up with three plants…read morethat need very little light and infrequent water for our bedrooms, plus three herbs, rosemary, thyme, and tarragon. Love their wide selection of plants and flowers, but they also sell soaps, creams, candles, shawls, fake plants, decorations, soil, toys, and more. They are expensive - my order was over $150 - but I think for an indulgence every once in a while, it's great.

The offerings here are pretty nice, but on the pricey side. I bought some pumpkins and fall plants…read moreto decorate my front entryway. One of the plants didn't last very long; however, I 'm not sure if it got too much sun or too much rain. In any event, the service was warm and friendly so I'll probably return because I need to replace the dead plant. Hahaha.

Ordering was easy, prices were reasonable, and the arrangement my mom received was beautiful and…read morejust like it appeared on the website. Will definitely use them again.

Misspells simple words on cards without checking to the point it was impossible to decipher who it…read morewas from. When trying to explain that this was sentimental and for a deceased loved one and provide some useful feedback for spell checking going forward kept talking over us on the phone. Very rude, dismissive, and defensive for a conversation that was already extremely hard and sensitive to have. I would go elsewhere if you want coherent messages on your flowers as well as decent customer service

Lane & Lenge did the most gorgeous flowers for my daughter's graduation luncheon. Bob was wonderful…read moreto work with. The flowers were not only beautiful but they lasted a few days later for her grad party and even looked great a week later.

Gorgeous birthday arrangement sent to sister-in-law who raved about its beauty…read more Thanks!