After paying for a new Rx for pain (knee replacement) online and ordering delivery , my Rx was…read morecancelled without notification from CVS. If I hadn't checked status on their application I wouldn't have known. I called pharmacy, spoke to a pharmacist who was curt and rude. Now I'm waiting again for delivery . The CVS system is not customer friendly. This CVS is the worst.

I CAN NOT stress enough how this is THEE WORSE CVS I have ever been to. This is not an assessment I…read moream making by this one visit. I am so mad because it's the one that's closest to me and I forget to tell the hospital to change it. 1st of all, the woman eating at the register while helping you is distracting. So they rejected my prescription cause "I didn't have insurance," which I do, and they would have known if they called me. So then I get there and she has attitude about it while chewing food talking to me. Then I leave and come back for the meds. They are missing one, I called, she told me I have to buy it over the counter. Im wondering why they didn't tell me that while I was there. First she was trying to convince me that the doctor told me to buy it over the counter, until I told her that it was prescribed and she said she just now seen it after going to check again. How did you miss the prescription in the first place? The line to get your meds is always so long. They always have a broken register, or not enough ppl or don't have the meds you want.

The new displays making pharmacy customers enter their information before they can get your…read moreprescription is terrible. Takes some time to enter everything, many times the screen does not record your touch entry, some older people find it confusing. Pharmacist used to find you instantly with name and dob. Why the stupid touchscreens? Truly a pain to use, especially when touchpad does not sense entry. Additionally, one has to touch a touchscreen used by untold number of people leaving germs to hop onto your finger. What a terrible idea. Referring to CVS in Belmont, Ma. Calling in continues to be terrible, no answers, have to leave message for eventual callback.

This CVS is convenient for local Watertown residents! Parking is in the back…read more It is open for 24 hours, except that you have to use the "back" entrance between 9 PM and 7 AM. It is often well stocked. If you need photo support, you often have to wait for the employees to come by for assistance.

Larry and Staff are always so helpful .They always get my son's medicine done quickly. Everyone is…read morevery friendly . We love using this Pharmacy .

I love this pharmacy! Larry is great! It's a family owned…read morebusiness, dating back to the 1930s! Very cool! And they have neat little things of yore throughout the shop. They're flexible; they work with me to meet my very specific allergy needs, too. AND, one time they accidentally filled an older dose of one of my prescriptions, and when I noticed and let them know, the refilled the correct one free of charge(!) saving me a LOT of money I hope that when (if?) I can get my prescriptions covered, my insurance will still let me use Maida.

Shame on CVS for charging top dollar in your grossly understaffed store (833 Mass Ave). Check out…read moreis a nightmare, only one person at register and all the self-check out machines are broken. We waisted an hour today trying to pay for our items & decided to leave with nothing. We went to Walgreens which is well staffed & folks are friendly. Lastly, the phone routing system for the pharmacy is a nightmare to navigate. Avoid CVS. They don't care about their customers nor their employees. Shame on you CVS!!!

A racist pharmacist is working at CVS in Arlington City, MA. He asked me to use a machine to enter…read moremy personal information, assuming I didn't speak English. Then, I asked him why my medication was not covered by insurance. He didn't give me an explanation--such a terrible experience.

GReat customer service. Nice selection of drinks and other conveniant drugs for colds etc.. I was…read morelooking for Nantucket nectars Lemonade which they did not carry at the time. The cashier /ambassador recommended an oraNGE juice instead.

Sadly, this CVS is awful. Mess in each aisle. Can't find any staff to help, and if you do, they…read moredon't know anything. The photo station is a joke. Real crap, but that is almost to be expected (although I would argue if you can't do it right, don't offer it at all). But the worst is the Pharmacy. You can stand at the pickup station for 10 minutes before anyone even looks up and acknowledges you. To be fair, they tend to be distracted by training new staff. The turnover is crazy. Never the same staff twice. You get texts saying your prescription is ready and the staff do not know how to find it. I have had better service at a cvs in an impoverished neighborhood, which this one is not. I need to keep using cvs as I live on both west and east coast. Otherwise, I would give all my prescriptions to Osco down the street. They have had the same awesome staff for years, with average turnover rate. Avoid this CvS store. In fact, just close it.

Came in for a COVID booster shot and was able to get it without a reservation after 10:30 AM…read more We had travel plans coming up shortly and really wanted to get a booster shot before we depart. When going on the internet, were desperate to find out that all pharmacy including this premise was booked up for a booster shot for almost a month. I went in at 9:30 AM in the morning without a reservation- was asked to turn in a questionnaire, drop off my insurance card and come back at 10:30 AM. Upon returning, I got my booster shot without any wait. Sossy was super helpful and I am so grateful for her squeezing me in. My roommate went there the next day at 11:00 AM. He had to wait for 30-45 minutes after dropping off his questionnaire and insurance card but also was able to get a booster shot without reservation.

Best CVS around, clean and organized store. The pharmacy staff is top tier. Such a breeze calling…read morein my prescriptions, always quick when I go to pick up. The pharmacist was very helpful and knowledgeable. Overall great experience

Long pharmacy wait and when prescription is ready, I had to go back to the end of the line for…read moreanother looong wait.

I went into Target and while I was there figured that I would get a flu shot. asked if I needed…read morean appointment and the woman working there responded that it was not necessary. They had me fill out some Covid paperwork which just took a minute to complete. After 10 minutes the pharmacist gave me the shot. It was pretty straight forward. The wait was no big deal as it happened in the course of daily operations at any business.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

I got the prescription from the orthopedic doctor for diclofenac that pharmacy refused to fill out…read morebecause prescription had an electronic signature of the doctor. Prescription was for anti inflammatory medication not narcotics!! Staff was not helpful at all and looked like they just hate working there. Went down the road to Shaws pharmacy and got it filled! Stay away!

Wait forever for someone to unlock the allergy cabinet. Not enough employees. Manager should be…read moredisciplined.