Worst place on earth!!! They closed the one up the street about a year ago, now this one is soooooooo overwhelmed it's passed recovery!! Example: I dropped off a prescription at 10am today, I was told an hour. It's now 5:25pm (third trip here) and I'm 13th in line inside. I had to come in because the drive thru line was out into oncoming traffic blocking 3rd street. This is one example, be aware it's a daily occurrence! Total dumpster fire!! read more

The pharmacist is rude and abusive. He interrogated me when I needed an emergency prescription. He was condescending and believed he knew better than my doctor. read more

had a similar experience to other people where the older staff is extremely rude and hostile for absolutely no reason. Ive been hung up on the phone several times when calling to check on my photo orders. they say condescendingly that they will call when they are ready but I have walked in on countless occasions to check on photos without being called and they were ready. i try to be nice and respectful and it is very disheartening to be disrespected because lazy people do not want to do their job read more

Went there for bandages and was asked by a manager, Alex if I needed help. He was super helpful, went out of his way to make sure I got the product I needed and even helped with price comparison. Great experience! read more

This sign tells you all you need to know about this 24 hour pharmacy on a Thursday night- forever about the text that says ready. It's not. read more

CVS Pharmacy - Open 24 hours? - Drugstores Near Me - BLOOMINGTON, Indiana

This CVS store is located close to IU campus and it has almost everything your child will need. Many great items you think you could only get at Sam's, Costco or GNC that you can get here. Great location, good variety and great service. Alice the cashier behind the counter just made my day. I introduced Alice to my daughter who will be living on campus for a friendly connection. read more

Can I leave no stars- pharmacy just doesn't answer their phone. They decide that if you are calling you are less important than those in front of them. There is no excuse for hanging up on people - parents with sick kids trying to figure out if meds are ready read more

This pharmacy is a perfect example of incompetence. I have items delivered by mail when I've requested ( and paid for) same day deliver. I have been downright lied to over the phone. On one occasion when I was on the phone with the national office they even picked up the phone and immediately hung up on her. This was while we were trying to figure out why the kept sending my prescriptions to my brothers address. Many of the younger staff seem to try to work with you but the older employees just blow you off. This was more understandable when they were so short handed durin Covid but completely inexcusable now. read more

This place is a living stereotype of the things people don't like about pharmacies. The people working the counters at the pharmacy are seemingly constantly overworked, highly stressed, and give the "please just don't bother me" vibe at every turn. I've had to wait more than an hour for things that supposedly were going to take 10 minutes on multiple occasions (once even just updating my address took that long!). And I have had employees be blatantly rude to me. That said the pharmacists do care and ofc not everyone is like that by any means. But generally I've found this to be the slowest pharmacy I've ever used (when you go inside. Drive through has been fine), I've had the worst customer service here, and I just don't feel welcome. I feel like I'm bothering ppl to ask for prescriptions to be filled instead of being welcomed as a paying (polite!) customer. On the bright side, it is open 24/7, so good to keep your address up to date with them if you find yourself in a middle of the night urgent care sitch. And again - use the drive through. Otherwise do yourself a favor and head on over to Pharmacy One Express, where you'll be treated like a star. They'll happily give you advice on your meds instead of rushing you out the door and you'll feel like family in no time. Or you can continue to be a faceless number here. Up to you. read more

I cannot get through to this pharmacy. They will not answer their phone and I paid to have the RX delivered to campus 2 days ago. The money has been debited from my account already. This is horrible service! read more

So convenient to have so near the IU campus. I needed to pick up a few essentials, which CVS had in stock. I appreciated how personable the staff were while I was checking out. read more

They don't answer their phone. They don't have prescriptions ready. My son drove there 3 times in the middle of busy college days and tests and they didn't have it ready. They don't answer their phone so you cannot help your college student. Go to another pharmacy. Don't waste your time! read more

Best CVS in Midwest! Came here while on break and was helped a tremendous amount. Given coupons, answered all questions, and then was helped by associate first thing early in the morning. This is why CVS is great! Couldn't recommend more highly this location or customer service!!! read more

I came in today (February 20, 2023) because I had an appointment for the minute clinic at the 10:40. I showed up early for my appointment and tried to sign in but it wouldn't let me so I asked one of the nurses for help and she said that her system had made an error and scheduled my appointment earlier then when I made it. I showed her my confirmation email and the physician refused to see me telling the nurse to tell me that there's other times tomorrow. This is actually absurd how are you going to refuse to see a patient that came at the correct time for her appointment. This is why people stray away from the healthcare system and refuse to see physicians/practitioners because of service like this. read more

Just spent 11:00 minutes on hold to ask about a Rx that has been "in-process" for 3 days. Finally hung up. Inexcusable poor service

CVS Pharmacy/clinic is what happens when you have a crew that is ill-prepared combined with technology they cannot manage and the inability to say NO to people. I made an appointment for a booster - set my time - jumped through all the hoops online. Was reminded of said appointment twice the day of (email and text) - I arrived 8 minutes prior and tried to check in - only to be held up on a frozen screen. I asked the nurse when she appeared if I just take a seat (there were 3 people in the waiting area) - only to be told that I was to get my vaccine booster at the Pharmacy. I walked around the corner and was confronted with (at least) a 50-person line! I asked if this was the line to get the booster and was told they were an hour behind! What the HELL was the point of all the texts and automated falderal? It's completely useless to have a technology that is in NO way useful. It's worse when the staff of the place is so ill-prepared to deal with what can only be assumed to be walk-in patients. I had an appointment at 11:45 - I went through the 30 minutes of nonsense online and made that appointment - if CVS cannot honor the time they need to use their tech to inform people that the appointment times have been compromised. This is beyond inconvenient - it's incompetence starting at the corporate level. CVS should probably be a chain of gas stations and get out of the pharmacy business. People don't need appointments to buy payday candy bars and lottery tickets. read more

been on hold for 3 hours and counting just to transfer a prescription. truly do not understand how I have not gotten off hold and do not believe there are 5000 people in front of me read more

Signed in for the minute clinic at 4pm and was told I would receive a text message when it was 30 minutes before my expected time (wait time was over 2 hours). I left, never received any messages, and went back about 45 minutes before they closed. No one came out to check for additional patients, I sat waiting until the doctor came out to clean and told me she was done for the day even though she never called my name or came to check (I was still on the waiting list!) Go somewhere else to get your medical treatment or somewhere they give a damn about your time. read more

When I moved to Bloomington, I had to switch to CVS. I have never like CVS, but this one is awful. I estimate that 50% of the time I go for a refill it is not ready. Sometimes they are just several hours behind. At other times something is out of stock and no one called to alert me. I'm always told they are "short staffed." Always. Hire more people, please. I used to use the CVS on N. College. I often had similar problems but the techs were much nicer there than they are here. If I wasn't moving in 3 months, I'd switch to Kroger Pharmacy. read more

I scheduled my flu shot the day before and checked-in at the counter but still had to wait 40 minutes before anyone came to help. It seems like they forgot about my appointment because they continued helping people that came in after me. read more

This CVS pharmacy has the worst customer service ever. They DO NOT CARE. Don't be surprised if they screw up your prescription after making you wait hours to get it. The people here act like they hate their jobs. read more

Yes, there can be delays at this pharmacy and sometimes mistakes. This crew is seriously overworked and stressed. But why I am giving them five stars is that they are compassionate. My insurance issues are messy and stressful, and the staff go the extra mile to help me. I can tell when they are working hard to be kind when they themselves are having an awful day. That sort of persevering goes a long way in my book. Update 9/28: The staff here are AMAZING. They took over an hour to sort out a mess made by the insurance. The end result was $250 reduction in my original bill and an exceptionally positive experience. Folks reporting bad experiences are likely conflating the insurance companies' jerkface policies and mistakes with the kind help the pharmacists offer. Don't blame pharmacists for the insurance industry mess! read more

The pharmacists or techs will NOT answer the phone. Don't try calling. Was on hold for over 20min, 30min, and left my phone on my desk for over an hr just waiting. Now waiting in line and it's clear no one is even trying to answer calls. Just keeps says "4 or 5 pharmacy calls." The crew acts like it's background noise. read more

DO NOT GO HERE. They take so long to fill prescriptions that are supposed to have been filled! Waited over an hour for a prescription that was supposed to have been filled. Go elsewhere there is always a huge line! read more

Bad service. Pharmacy slow. One guy is okay and polite. They never have orders ready when promised.

Honestly I've never had a good experience here. They are always delayed with the prescriptions, even if called in days before. I would highly recommend any other option read more

I don't know why so many negative reviews. I called in my RX refill from an out of state CVS, and there were no issues. It was ready in 20 minutes or so and they sent a text alert. read more

Obviously the wold is going through a tough time and everyone is overworked, unstaffed, and under paid, but goodness, miss Emily that works there is horrible when it comes to customer service. The girl needs to work somewhere without having to interact with people. I was standing in line when she answered a phone call (the person on the other ended must have been upset about a wait time... aren't we all but it happens). She was SO rude to this person on the other end, then once she hung up was complaining about the call to all of her employees and just gossiping about it. Most people that work in customer service learn to shake things off when they have to deal with a bad situation, but not Emily, she had to go tell everyone. I'm sure 4 more prescriptions could have been filled by the time she was done gossiping. Also, if you're going to gossip about phone calls you take about other, maybe don't do it in front of all of the customers in line makes you look very bad :) read more

The pharmacy is always behind. It's not uncommon to call in a refill, come in two days later to pick it up and be told it's not ready. Today I was told the pharmacy is running 8 hours behind, and if I'd like to wait, it will take 30 minutes. For a Rx sent in over 6 hours ago. This used to be the best CVS in town, but lately they've been the worst. read more

Open 24 hours a day, good to pick your prescription pills or some non-prescription medicines, they also sell snacks, drinks, make ups and paper towels, or any other staffs like ear plugs, really useful if you want to buy some thing during late night^^ read more

Love this pharmacy. I have never waited more than 15 minutes for a script, even when picking up after midnight. Once I got hungry and ate a lunchable in the middle of the store and they were extremely nice about it. Also my friend dropped a bottle of Bacardi we just bought in the parking lot because the plastic bag broke and the clerk got us a new one no questions asked and cleaned up our spill. Great service. no complaints. read more

After my daughter's surgery and a stressful day of delays at the hospital we left with a prescription for hydrocodone. Kroger East turned us away after an hour of waiting (2 prescriptions) saying that they would not fill it because there had been a prescription filled for this elsewhere in within the last few days. That was not the case as I tried to explain, only to be treated like a liar with no help or compassion. Keep in mind my daughter is starting be in alot of pain and is crying. They told me to call my insurance company period. I left in tears. Called my insurance and it is now after hours. Not sure of what to do, I went to CVS. They went above and beyond to help me. They called the insurance company since they are a pharmacy they can get through and figured out mistake. They were compassionate, treated me like a person and I will be taking all of my prescriptions there in the future! read more

This has to be the worst pharmacy ever. Jessica the pharmacist is totally unprofessional. I needed a refill of medication...and she refilled the wrong item. I contacted her about the mistake and she was like...well whatever kind of attitude. Students working in pharmacy try to give medical advice when they shouldn't. Do yourself a favor and take your business elsewhere! read more

Minute clinic sucks. Expect to wait twice as long as they say (1hr+ wait). Don't go from 11am-1:00, you'll wait another 2 hours for their lunch read more

My review is not about the pharmacy. It is about the employee on duty at 4:30 am on Thursday, November 4, 2014. I was on my way to the Indianapolis Airport and stopped to purchase some last minute items. The employee was stocking items, completely ignored me, and ultimately refused to check me out. He said if I wanted the items I would have to use self check-out. I had cash only. He still refused to check me out. I left the items. This is customer service? I would not think the manager at this CVS would condone this type of behavior. I will be calling him/her to report this incident as soon as my plane lands. read more