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    CVS Pharmacy

    2.1 (90 reviews)
    Open Open 24 hours

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    Worst CVS employee of the year.

    Walked in at 1:23 to get a simple question answered, he said nope, we are closed for lunch I said it is 1:23, he said we close early to be back open at 2. I said the sign right there says 1:30 and I just have a question, he quipped see you at 2 and slammed the door down. I am going back to Walgreens they treat you with respectful. Wonder why this CVS has a 2.0 rating? Because they don't care about how they treat you and clearly there is no accountability. The guy behind me was also pissed. This guy in the image is a jerk.

    Vaccine area
    J A H.

    Oh my word. I have had to use the store across the street for 5 yrs due to insurance, so have not been in here in a while. This store has gotten worse since my last review. Made a flu shot appt on their app. Got here after checking in on phone. They were confused and not expecting me. Lady stared then kept doing what she was doing and not greeting me at all. She finally said she was new. No smile, no apology. Really bad customer service on her part. The other lady came over and was more pleasant and I guess checked me in? They didn't know how to process me. I waited and waited and am still waiting now 47 minutes later. Had to make a call. They took a later appt before me because they got them processed fine. When I asked the pharmacist for a status update, he did not apologize and acted as if I and my question were an annoyance. Said he hadn't done one like me in 5 years. Like disgusted that he even had to process me this way. When he finally was able to give me my shot, he was pleasant and friendlier. So that was a nice way to end my hour there .

    Richard P.

    Typical CVS that has most of everything you would need from home to bath to medicine. The placing of the items is a bit messy so therefore it's not super intuitive where your items might be, but once you find the section, there is a good selection of everything. The checkout process is quick and the staff is friendly. The entire place is also clean and bright.

    This pharmacy is horribly understaffed. Allen (the manager) needs to schedule more pharmacists and pharmacy techs per shift. I had to come back to this location 5x before getting my prescription filled. Every time I visited this location, there were 3-4 staff on shift. THAT IS NOT ENOUGH PEOPLE. One guy lied to me and said my prescription would be ready in the morning and to come back. (mind you, this is a 24hr location and is one of few in the phoenix area that you can visit after normal hours) I overheard him discussing with a coworker that they were out of my prescription. Instead of them telling me they were out & letting me make the choice of trying another CVS to get it sooner, they told me to come back in the morning and it would be ready. Turns out they were out of stock and wouldn't have it for 3 more days. This started a wild goose chase to get the prescription, calling many other CVS (they were out of stock as well) It is a poorly run business ran by a man who simply does not care. If he did, then he would rethink the way the pharmacy does business. Does CVS really need to cut costs so much that they are only putting 3-4 people on shift?? It is ridiculous. 1 Pharmacist who fills the prescriptions and answers calls. (7 people were on hold the entire time I visited and none of the calls got answered the entire 20 minutes I was there) 1 Pharmacy Tech on drive-thru window 1 Pharmacy Tech at BOTH drop off and pick up windows (in store) If you're lucky, 1 Pharmacy Tech who moves the already filled prescriptions to their designated area. The staff have WAY TOO MUCH pressure on their shoulders. Some staff are friendly and try their best to fill each prescription, knowing that they are dealing with the health and well-being of patients. (Olivia and CJ helped me more than anyone else. They listened and cared) Other staff are frantic, non-communicative, and are not concerned with the patients. This is most likely due to them being so SHORT STAFFED. *CVS IS THE NUMBER ONE PHARMACY THAT AMERICANS USE* *THIS LOCATION IS 1/5 IN THE AREA THAT IS 24HR* *THIS PHARMACY FILLS 1,500+ PRESCRIPTIONS A DAY (60+ per hour)* *PEOPLE FROM PHOENIX, MESA, TEMPE, CHANDLER, GILBERT, and MORE RELY ON THIS CVS FOR THEIR HEALTH AND WELL-BEING* At the end of the day, CVS is responsible for people's lives. They may know what drugs they are filling, but they do not know the severity of each persons situation. For them to choose who they feel like helping and who they just don't feel like dealing with... that is a massive problem. These staff are stressed out of their minds and and an immense amount of pressure put on them - and yet, it falls back on the patient. CVS NEEDS TO HIRE MORE STAFF, SCHEDULE MORE PEOPLE PER SHIFT AND START CARING ABOUT THE WELL-BEING OF YOUR PATIENTS!!! (by the way, I have been on hold for over an hour!)

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    10 years ago

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    12 years ago

    I love this CVS, they are great. The staff is helpful and the pharmacy moves quick- I never have to wait more than 15 minutes.

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    11 years ago

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    12 years ago

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    11 years ago

    its just a cvs lol just like walgreens and any other drug stores...the front desk is really nice always greets us

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    9 years ago

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    Review Highlights - CVS Pharmacy

    Typical CVS that has most of everything you would need from home to bath to medicine.

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    CVS Pharmacy - pharmacy - Updated July 2026

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