I have to give this neutral stars. In using this for my pharmacy it has its pros and cons. The male…read morepharmacist is incredibly nice, patient, and helpful. Feel like he acknowledges a regular customer and provides excellent service. The female pharmacist on the other hand is so unfriendly and I feel uncomfortable anytime I have to interact with her due to her cold demeanor and lack of willingness to connect to regular customers. I continue due to my appreciation for one pharmacist and hope I pick up on his working days! The front desk staff are usually pretty disengaged in general which is fine if you don't need anything. The CVS app for extracare is and ongoing frustration of trying to use coupons. I do appreciate they have coupons when they work however and their shipping to home online option is nice when use it.

Photo staff is incompetent, I placed a simple order and they argued with me over it being done and…read morewere extremely rude.

This is the worst pharmacy you could possibly go to. I finally changed to CVS down the street and…read moreit was the best decision, after putting up with this place for years. It would take weeks for them to process refills, and even after I would get calls that things were ready to pickup, the pharmacists would act totally clueless and say it would be another hour or more. Lines were always long because employees were so slow and absolutely clueless. I would repeatedly make vaccine appointments online just to show up and be told they didn't actually have any vaccines in stock. Avoid pharmacy at all costs

Ran in to grab a card…read more I didn't walk through the store, but the parts I was at was very clean. I was able to get what I needed. The cashier was very friendly.

The pharmacy is consistently understaffed, as a result customers should be prepared to wait for at…read moreleast 30-60 minutes to pick up a prescription. It is completely unacceptable, and inexcusable for a pharmacy to be run so poorly. Believe all of the bad reviews, they're all true.

Understaffed. Used to be so great. Feel bad for staff but also second time today I have to wait on…read morecrazy long line because they are so behind on filling prescriptions and are so short staffed. Kind of rudiculous.

I love your pharmacy but it is very frustrating to have checked your hours yesterday and today on…read moreboth your website and Yelp, make my way there, which took a lot of time, and find a handwritten sign on your door saying you are closed on Saturdays starting today. Can you please update your hours for the convenience of your customers? It's going to put me 3 days off schedule on my medication, which isn't nothing. Thank you.

We have been using Braun Pharma Care for five years ! They were in a previous location on Clark…read morestreet when we started utilizing this pharmacy! We use it to compound our family cats medicine ! They make his medicine in flavors that he likes and will take his medicine safely without us worrying if it's in! A Chicago specialized vey told us about it! We pick his meds or have them shipped! I could get his meds elsewhere but they have the best price and his care in mind ! I trust this pharmacy! They are taking Covid precautions at this time with curb side pick up! My cat has seizures and needs his meds! Thank you so much!

This is one of two CVSs located close to the Merchandise Mart in downtown. This when is in similar…read moreneed of new carpeting. There was two staff members working at this location during the day. I came here to buy a bottle of wine and they had the door locked so I had to wait for someone to come unlock it. There were not that many customers during the day and self checkout was minimal wait. They have the standard variety of CVS items that do not seem to have premium prices for the location.

Addison in the Pharmacy should not be preaching kindness when she behaves unprofessionally with the…read moredisabled who don't have their medicine and have been jerked around by the CVS app all day which miscommunicates and blows. Somebody talk to her about not having animosity against a customer just because she has an underdeveloped pre-concieved notion about why they're saying they don't want to yet again return home and come back yet another 4 hours later.

The absolute worst pharmacy on the planet. Somehow on a Saturday there is only one person working…read morethe register. There's about 10 people in line and two others waiting. Upper management really needs to get its act together. It's not just staffing issues, as medication refills are typically partial making it necessary to make 2-3 trips to the pharmacy to get the total prescription. This is clearly not an issue with staff, but management who is trying to have minimal staff to save money. I'd highly encourage everyone to move their prescriptions to Amazon and have them delivered. What was once an incredibly frustrating experience 2-3 times a month is now something I no longer think about and is stress-free. Based off of the other reviews, pharmacy issues seems to be a theme here.

IMO Pathetic pharmacy…read more Under staffed and not efficient. Be ready to stand in line for long period of time. Dont try to phone in for a question, because you won't get through. Taking my business elsewhere.

So I don't have any pics of the inside of the CVS which I have to work on but I more so wamted to…read moregive a shout out to Rashaun who was the cashier/attedant who assisted me. He was very kind and itnwas very late in the evening...pretty much around 12pm closing time and you would think he just started his shift. Having worked as a server in hospitality for many years, usually when it comes to closing time, the workers are wanting to go home, are cranky, or tired and the pep in your step starts to get drained. This was the opposite. Rashaun allowed me to leave some items on the checkout counter because I realized I forgot something and he gladly allowed me to leave the items there. There was also another girl who was cleaning and sweeping or vaccuming the carpet. You can tell they kep the store very clean and organized. It is on the smaller side, but I think that they had a nice array of things. I did realize though that some items I enjoy were out of stock and I also wish they sold eggs but that's okay. It would just be convenient if they did so. Overall, this is more of a review for the customer service which CVS is very well known for. I have always counted on CVS for my pharamcy needs but as of late I have kind of used it as a make shift grocery store for my low budget needs. Hopefully Rashaun's manager sees this review and makes him team lead or at least a trainer!

Closes before midnight even though the person inside saw me knock on the door 15 minutes before…read moreclosing. It says midnight on the door! wtf! Whoever was the closing person Nov. 18th 2025 can go suck an egg. Take your business to Walgreens down the street

Okay.. this Pharmacist was the nicest and most efficient pharmacist I have ever had the pleasure of…read moreinteracting with! Usually on a Monday after work it's chaos in the Pharmacy section- no ones fault but there are just so many guests coming in at one time. This woman, Zionna, working Monday 12/16 was so incredible! She was manning multiple cash registers and multiple customers all at once .. and with a smile on her face! She made no mistakes, and was so quick to help everyone out with all of their individual issues and needs. She was so thoughtful, yet quick AND efficient. I had to look at her name before I left because I felt like she needed some recognition. I've had not so great experiences in the Photo department with the man with a few dreads, so I honestly try not to go to this Walgreens if I can avoid it. But Zionna has completely changed that- she needs some recognition because it was so well deserved!

This is an ok Walgreens but absurdly understaffed to the point where it's often not worth it to…read morestop in bc it will take forever to just grab a few things. Also one of the stupidest decisions walgreeens as a corporation made was to replace clear freezers with inaccurate screens saying what products are inside, this makes finding a beverage an annoyance