I've used this pharmacy in Sheridan off and on for quite awhile now....they are so attentive to…read moreany questions anytime you need them...I will be a customer for the foreseeable future and recommend them to anyone........Btw their delivery service is excellent ....

Great service! They go above and beyond for customer service. I was a customer for years at CVS…read morebut can't handle the rudeness of their employees in the pharmacy. They look right at you and don't even acknowledge you or even mention they will be with you in a moment. Thank God for Ella Pharmacy!!!!

Easy to get to. Has a great selection of supplements. I think they specialize in customer…read morecompounds. Plenty of parking. Has drive through. Pharmacist was a pleasure to talk to.

I went to this location to bio similar HRT. They had to reschedule my appointment twice for my…read morebloodwork results because the pharmacy and clinic calendars are not on the same platform. I get there and I told them I had hypothyroidism in the past. They did not know how to understand my labs and had me panicked that I was very ill. They referred me to an endocrinologist. I came home and looked at labs I've had in the past and when I saw what they were so alarmed about, it was from my hypothyroidism, not hyperthyroidism. As HCPs, why didn't they know that?? Now, they've had my labs for 2 weeks. The pharmacist orders two hormone creams...but they don't have one of them in stock. Why not? You had my labs for TWO WEEKS. Do you NOT look at them to see what they said BEFORE I showed up? And if you did, WHY didn't you order what I needed? Like who does inventory around there. So, after 5 days, I call and ask for the status because I haven't heard anything. They said I should get a text that day and if not, call back. I got the text on Wednesday and have been waiting for my medication. I called yesterday evening and left a message stating I had not received it. I get a call today saying it was marked "pick-up." I don't know why because I told the pharmacist twice I wanted it mailed to me because it would take 40-45 minutes for me to get there due to construction. They said they are mailing it today. This place is a disorganized MESS! I won't be going back. I can find another compound pharmacy.

Giving 3 stars because they were once exceptional. At this point, one star is more than they…read moredeserve. You simply can't rely on them. They called twice today (within 10 minutes of each other) with a different story each time. We have been trying unsuccessfully to get a script which the doctor says she sent 2 weeks ago. Walgreen's first said it wasn't received and has several times blamed her office. I trust her far more than Walgreens.

TL/DR The incompetence of this place is unreal. They blatantly lie and don't even try to give…read moredecent service. Don't use them for anything. First bad experience they didn't have enough of a medication to fill my whole order and gave me 10 pills with the assurance that I would get a call when the rest was available. Over a week later I called them and they told me that the script had been filled but then thrown out as it wasn't picked up. I reminded them that they said they would call me and the pharmacist told me they don't call customers. That exact moment another person working there was on a headset and said into it " hello Mr _______. This is Walgreens calling you to let you know your prescription is ready" Like...right in front of me while the other guy is saying they don't call people. Then...another script, i called numerous times and they said there was something about the insurance and they would look into it and call me back. 2 days later I again called THEM and they lied to me saying someone called and left a message saying the insurance required mail order and they can't/won't help me further. No calls and no messages no voicemails came to my phone from them so that wasn't true. So...I called my insurance. They said they don't require mail order and told me they would look into local preferred pharmacies they use and guess who they came up with first!? This very walgreens. When i told them that walgreens told me you told them they can't fill this script the agent said there is no way that is true as thier clients use that pharmacy often and there was nothing about mine that would make anyone tell them it had to be mail ordered. So they lied about calling and lied about why they wouldn't fill the script. So they lied numerous times to me, refuse to be helpful and have lost my business and anyone else I can tell about it. These are important mental health drugs that i need and have now gone 2 weeks without because of them givung me the runaround and lying. They shouldn't be allowed to be in business.

Worst pharmacy ever with no customer service. They mess up my medication , acknowledges it, but…read moreonly offers a gift card. There's no way to even reach customer service. You only can do so via email and its at their whim whether to respond or not.

To date, I don't have any complaints. My compounded RX was considerably less than the pharmacy that…read morecompounds in Ch

We walked out. Totally ignored and really poorly set up. Hard to find things. E waited for a few…read moreminutes to get up to the counter and the person begging the counter paid no attention to us and really seemed rude. Too bad

The pharmacy manager (Mike), if that's his real name, was extremely rude, and combative when I made…read morea couple of comments out of my frustration with CVS. I asked him his name because I wanted to make sure I had it when I report him to the State Board of Pharmacy and to CVS corporate. As a response he took the insulin away from me that was for my son, who had run out of supply today. He said he wasn't CVS and didn't have to give me the insulin and forced me to apologize. I will never patronize the CityWayCVS again and if I can help it, any CVS which is hard due to their monopoly on the market. Completely uncalled for and unprofessional.

Pharmacist was rude and lied. They don't offer discount cards and charge pts excessively large…read moreprices.

CVS was very responsive to solve a delivery problem. The pharmacists and staff I chatted with…read moreworked very hard to resolve the issue and get the important prescription into my hands in a reasonable time. THANKS SO MUCH! Joseph Ski

Lindsay, one of the pharmacists, is so wonderful. This is a small town pharmacy, but has a great…read moreselection of medical supplies and otc medicine, as well as some other items. They also have a small play area, which is nice if you have kids with you and have to wait for your prescription. There have been times when they have not had a specific prescription and were able to order it and have it ready the next day. Lindsay is beyond helpful. She's great at answering questions for prescriptions as well as otc meds. I actually asked her about bandages...after a surgery, I needed to change dressings, but the bandages were seriously irritating my skin. After finding one specific type of bandage that worked for me, I asked Lindsay if they had any. They only had one or two rolls in stock, so she ordered me several and kept special ordering them as long as I needed her to. She's always friendly and helpful. The front staff is usually great too. I took one star off because I recently needed a prescription that they didn't have. They said I would need to call different pharmacies to try to find someone who had it. I honestly didn't even know where to begin...It was already a very stressful situation and I think it would have been nice of them to call to find someone who had it since they were out. Other than that, we are pretty pleased with our small town pharmacy.

From the owner: Ella Community Pharmacy is a locally owned, full-service pharmacy that puts patient care above…read moreeverything. Our team strives to provide personalized care, short wait times, cost-saving options, and convenient pickup and delivery. Ask how we can save you more than the average online prescription coupon or discount card. We look forward to being an active member of your healthcare team.

They always have great customer service every time I go to this location. KENNETH is always…read morewelcoming and just helpful at finding items or deals in the store. The store gets a lot of traffic, they have a minute clinic inside.

Stopped in early this afternoon to print up some glossy flyers for my work and the young lady at…read morethe printing counter was very helpful in walking me through what I needed to do on the screen. With all the discounts, it worked out to be a very fair price as well.

New location! No line in the drive thru & was helped within a couple minutes. Pharmacy is open…read moreuntil 8, which is later than the CVS closest to me.