Great service every time I go to the store. Nice and welcoming every time you walk in. A nice "be…read morewell" every time you walk out. The pharmacists are not really welcoming and not as nice. They should get the same training as the employees at the store.

Absolutely, consistent horrible horrible service. If you have easy medication that can do automatic…read morerefill and you really don't ever need it. It's perfect. But if you have anything that's remotely sedative (controlled or not) they make you go through the hoops and degrade you and put you underneath a microscope. There could be four Pharmacist and each one will give you a different answer as to when you can have it filled. It is the most ridiculous place. It's all subjective. They have no consistent protocols. It is absolutely pathetic and if you need to call in to have your prescriptions ready the same Dane rather than their default pick up of three days later, you wait 45 minutes to talk to someone. 45 minutes consistently horrible horrible horrible place. My insurance only allows for this store.

Luckily there is a CVS only 700 feet away from the sushi place. That works for me…read more They don't even have any Sriracha at CVS. They have condiments, but no Sriracha. Only the basic stuff. It was the one and only thing I was hoping that they might have. Isn't Sriracha pretty standard as far as a condiment these days?

Please do not go to this minute clinic for healthcare needs. It's a joke. Please get evaluated by…read morean actual physician, which is not available here.

A staple in the area for when you need your medication filled at the pharmacy. It is in a good…read morelocation. They have your standard drug store inventory. A bit pricier than other stores, but has the reliable supplies when you are sick and need them.

Rest in peace to a real pharmacy. Taken from us far too soon, shall always be the wind beneath my…read morewings. gonna miss you diva

It seems like so many drug stores and pharmacies are disappearing. I really hope this place sticks…read morearound. The pharmacists have always been helpful and typically available when you need them. You cannot always find what you need at a grocery store or a superstore, so we rely on this place. In general, the prices are a bit higher than a grocery store or superstore, but they typically have all of those drug store products you need and a good assortment of drug store makeup, plus I always love all of the holiday goodies and odds and ends you find for gifts.

I was in about 15 minutes ago, I was in the womens bathroom, I hadn't got a chance to lock the door…read moreand a man walked in. But that's not why I'm rating this nasty store a one. Because of the man walking into the woman's room I immediately left the woman's rest room, I then went into the mens and locked the door as I was closing it.... I almost pucked the trash can was overflowing there was dry poop all over the toilet, the toilet paper was literally sitting on the foor, sink was dry soap all over it. The floors were the cleanest iteam in there!! I walked out... now I think about it that's maybe why the guy went to the womens room, hoping for a halfway clean restroom! After I found a clean place to use, I called the store, the man said he was a manager, he did not seam to give a poop about it, he said He cleaned it 2 days ago, I told him to go look at it, he said he'd been in there today! Then told me they have a cleaning company that cleans it (wait he told me he cleaned it 2 days ago)! If this is what they alow customers( whom some are sick) to see and deal with, what does what customers can't see look like? Are they clean? I hope so but doughy it.. and they handle medication and first aid items! I hope to god this is felt with because someone is going to get sick if there not already and may get worse because of this.

I'm so disappointed I used to LOVE my neighborhood riteaid but since Dave & Fadhi left the only…read morebright spot left is Chase!! Customer Service is non existent and impersonal I have been waiting for 4 days for eye drops calling EVERY Day getting told tomorrow NOW I just got told they just ordered them and I will have them Monday SHAME ON RITE AID FOR SUCH POOR SERVICE!!!

The entire staff of this store is friendly and inviting. We have been coming here for 18 years and…read morewill continue to come here indefinitely. The pharmacy manager Dave is thoughtful, kind, helpful, expedient, and always remembers our names. The rest of the pharmacy staff does quite well too, but Dave is the reason this store gets 5 stars. I'd give it more if I could.

Love this Rite-Aid, I've been a customer for years. I know most of the regulars in the pharmacy and…read morestaff. They have watched my kids grow up. I've been coming here for over 18 years.

It's my first time to shop around this pharmacy, only because I was waiting for our food next door…read morean Italian to go restaurant. Not so much selection but was able to find sale items. We were able to buy vitamins for half the price because of the markdown plus coupon. Friendly staff and fast check out.

This Pharmacy is terrible. You can be the only person there and they will ignore you and keep…read moreanswering the phone or doing other things. Has happened multiple times here. Call first and they will tell you your script will be ready in an hour... come in 2 hrs later and it's still not ready.

Absolute worst pharmacy I have ever dealt with. Pharmacist likes to play God, and thinks he knows…read morebetter than your own doctor. Plus all walgreens are 2 weeks back logged on getting in pain medication. Better off going to CVS.

The store was clean and organized. The prices are high. The item I purchased is about 50% less at…read moreMeijer but they were out. No one was at the cash register. I had to use the self checker.

The pharmacy is AWFUL at this place. Every single pharmacist and pharmacy tech here is so rude and…read moredoes not do anything to help their customers. If they don't have a medicine in stock they will wait until you get there to pick it up to tell you it isn't in stock or they couldn't fill it for some reason. Every other pharmacy I've ever dealt with will call with an automated message or call themselves! They have the poster up that they will get certain medicines from inside the store to give you in the drive through; not this store! They will tell you they can't do it and put the phone down so they don't have to listen to you anymore. Has happened a few time! Today I asked for a medicine through the drive through when picking up a prescription (Mucinex D) that I had bought through the drive through at the Howell CVS and Commerce CVS. Not White Lake! She rang it up and asked for my license (which I had already given her for my prescription) then tells me "oh, you have to come in. I can't sell this through the window". I explained to her that she had my license for it, scanned them, and had already rang it up. Plus, Howell and Commerce sell meds through the window, she said yep and hung up the phone. As of this evening I am switching all my prescriptions to the CVS in Commerce! Nobody needs this kind of customer service, or lack there of!

If you're looking for a positive experience at a pharmacy I recommend no other than this particular…read moreRite Aid on the corner of Duck Lake Road and M - 59. I have been going to this Pharmacy for years now and have built a great, positive relationship here. The pharmacists are fast and friendly and often will go above and beyond their normal required duties. All of the pharmacists are good positive people but Allen in particular stands out to me as the pharmacies leading pharmacist and overall crowd pleaser.

We have been going to Pontiac Trail Pharmacy for many years now. This is the perfect pharmacy from…read moreCarl the pharmacist who is the smartest and friendliest man to the great team working there Danielle and Robin just to name a few. Great team. Wonderful Personal service every time. We drive an hour both ways to go there. I hope they never leave their dedicated customer base.

Everything! They deliver without any argument, unlike other local pharmacies, they are prompt,…read moreefficient, and very friendly as well. My only regret using them is that it took me years to switch!