Pretty much nothing has changed except I no longer see the security guard. The self-checkouts are…read morestill broken and were never fixed. Lines and delays still happen due to understaffing... and now the pharmacy staff is on the younger side so there isn't a whole lot of wisdom or advice. They just do their jobs. They get 2 points for keeping the store clean and stocked.

Everyone I interacted with at this Rite Aid was friendly and helpful, but I want to give a special…read moreshout out to the pharmacist on duty for going above and beyond with her customer service. She prepared my prescription in just a few minutes, double checked to ensure I did not pay too much out of pocket, and gave me clear directions to help me navigate the store and pick up other items I needed.

Indian lady behind the pharmacy counter did not know what she was doing CVS needs better fast and…read morepeople with uplifting attitude

If you care for you loved ones or yourself do not use this pharmacy. (I wouldn't trust them with…read morebaby aspirin) This has got to be without a doubt the most Incompetent pharmacy in the Oakland County. Every time I have to deal with the lead pharmacist, Purvi Patel , I regret coming into the store but it's the closest to my home. On MULTIPLE occasions they have been out of my medication and knew I'd be back for a refill within a few weeks but made no effort to get the medication back in stock . Furthermore, when I needed a script filled early she refused and I had to go to another pharmacy, on my broken leg to get my medication, the Walgreens I went to filled the script then and there. Do not use this pharmacy if you value your health and the health of your loved ones.

Well, I'm about to bump this Walgreens star rating up a notch. I love it! It is super easy to get…read moreto off Adams Rd. Huge parking lot too. I came to pick up a prescription, and it couldn't have been easier. No wait! Just had to provide my address and phone number. I was here the day after Christmas around 11 o'clock and nobody was in here. I was hoping to find some 50% off Christmas goodies, but failed. I did buy two small packs of Walkers shortbread stars, so it wasn't a total bummer of a visit.

It takes days to get simple refills. Poor or no communication. Closed down for lunch.read more

This pharmacy has went out of their way to make sure I received my medication. They gave me all…read morethe information to make it easy for me to understand and get my prescription. They also communicated with the doctor and updated me on what was happening and when I would get my prescription.

Get in line before lunch time get up to the window and they refuse to get me my medicine we are…read moregoing on lunch . What happened to customer service time to get a new pharmacy after 12 years

Went to get my flu shot like i always do because i am always bumping into sick people. This CVS is…read morealways clean and well staffed with happy, polite workers and the pharmacy is well run and have regulars who feel comfortable dealing with them. These shots are getting better and better in time you honestly can't even feel a prick anymore. When i was little i dreaded needles so its good to see advancements for chickens. CVS has a nice selection of items. Hopefully the new Amazon pharmacy doesn't do in all the mom and pop stores.

This has been my family's drugstore for over 30 years. Most of the pharmacist know all of us by…read morename and are very friendly when we come in. I would especially give recognition to the pharmacist Lamis, she always goes out of her way to help. The only downside to the pharmacy is that they are very busy at certain times of the day and the pharmacist seem a bit overwhelmed. The managers are very nice and very helpful. They usually have what I've come to get however, the prices are higher than Online if you can wait. But there are often great discounts if you just join their program for free with your phone number, you're able to access discounts on lots of different items and percentages off your total making the prices reasonable I definitely recommend this pharmacy and store and I will continue using it for years to come

BEWARE OF ATM & Store Manager On Monday, February 13th at…read moreapproximately 12:56 PM I went into this Rite Aid location to withdraw $320.00, plus a $3.25 service fee, but was never dispensed the cash that I requested. My account shows that this transaction was completed. I'm out $320. The account is through the Michigan's Child Support Program. Rite Aid staff refused to help me resolve this issue. The clerk told me there was nothing she could do and when I asked for the store manager he also told me there was nothing that he could do. The manager encouraged me to contact the 800 number on the ATM machine. I did and I received no help.The manager told me that the lady from guardian armed services was just in earlier that same day but admitted that this ATM machine often gives them problems and it has been out of order for months. The Manager and the clerk admitted that this ATM machine never works properly yet they allow customers to use it at the cost of the customer.

Shelves tend to be empty as well as mislabeled, and there is one cashier who keeps the pennies from…read moreyour change if you don't call her out on it. Don't recommend at all.

Every time I come in when this older woman with straight black hair is working she provides…read morehorrible customer service. She is incredibly rude.

This is the worst pharmacy ever-I was a customer here several years ago and they were so bad I…read moreleft. Then my local Rite Aid closed so I had no choice but to go back - they have the absolute worse customer service. I am leaving again and going to find a Kroger or Walgreens. This is totally ridiculous. Called 3 days ago left a message about a renewal-they were supposed to call me back but never did. I called again today-went into the hell hole of a recording loop-could not even leave a message. So I called back, inputed "General" and got a store clerk. Told her what happened, she said she couldn't help me and I would have to go back into the "system". I told her I wanted the Manager-I could tell she was upset-so she put me right back into the nightmare recording. They are terrible and just lost another customer - AGAIN.....

Consistently friendly service and staff! I stop here more often now because they also are now part…read moreof the Amazon Locker network.

Incredibly disrespectful and dry. I've lived around here my entire life and they've never had good…read moreservice.