Most incompetent pharmacy in the world. They are so dependent on technology that they don't add common sense to anything. Please hire new staff. read more

It have been great service over the years. I had no problems, prescriptions done on time and quicker than I expected.

The worst service on the planet. I have been picking up my prescriptions here for 15 years. I will put in the effort to move my entire family away from this disaster. From not being helpful to taking forever and being straight up rude I have finally had enough! read more

I love this CVS! I'm grateful to have a CVS so close to home, it's very convenient. Especially when we need something and don't want to make a trip to the grocery store. We also get our prescriptions filled here. The staff is super nice and helpful. I'm always greeted every time I walk in, and there's always someone available to help. The shelves are well stocked and organized. The space is clean, and it's easy to find items. They've recently added a self-checkout with two kiosks. It makes checking out so much faster. Now there's little to no wait. read more

extremely rude girl who's there every time I check out. Black hair and very monotone, some people should not work jobs where you have to be social. read more

Went in for minute clinic appointment. Took me in on time, if not a few mins early. Easy breezy consult. The provider was friendly and knowledgeable. The staff at pharmacy had my prescription ready in 10 mins or less and they were semi busy. Friendly staff and providers make for a good experience, always. read more

Worst pharmacy I have ever been too. Can't wait for the new Publix to open so we have a real Pharmacy. These people should be embarrassed

If I could give zero stars, I would. I was waiting in store for an RX called over from the minute clinic. After 30 minutes I was called to the counter to get the RX. It was amoxicillin so it had to be mixed...no problem. When the young tech, ZAIN, rang it up, insurance had not been filed. I asked to refile. He came back about 15 minutes later and said insurance was rejected but they didn't know why. He told me the pharmacist was going to call insurance but he had to help other customers first. I asked for an estimated time and told ZAIN I would wait on the pharmacist to call as we were leaving town the next morning and my daughter needed the meds. Another 20 minutes passed while I waited in store. The pharmacist (an Indian man) called me over to say that insurance was rejected and my daughter wasn't on file. I showed him my daughter's insurance card and asked him to call or transfer the RX because I had been at CVS by this point an hour and 40 minutes! He said, "I have the card on file, you have to call insurance." However he refused to help me any further. He would not print/transfer the RX or call insurance with me in front of him. Then he LIED to my face and said he had been on hold with insurance since I tried to check out the first time. I saw the pharmacist come out of the pharmacy and take two patients back for injections and then call another older gentleman over to help him with his RX. Then I saw the pharmacist pick up the phone and call insurance. I called him out on his lie and he denied it. Come to find out, the insurance he had on file was not correct but yet he dismissed me when I tried to give him my new card. Then he lied. I will be reporting this to corporate, but as a PSA I am posting it here so others will be aware of the rudeness and careless attitude of the CVS pharmacy at Post Road. read more

The inside of this store is very nice and clean but the pharmacy is ridiculous. It always takes forever no matter if you go inside or through the drive-through. The pharmacy workers aren't very friendly and always act annoyed toward the customers. read more

Went thru the drive thru, after waiting 20 minutes I was charged for 5 prescriptions and assumed I was given 5 when she handed them all to me. Got home & found out I was missing one. Called the pharmacy & was told, very rudely that I was wrong & was handed 5. The head pharmacist, after I asked him to look in his stock, put me on hold for 10 seconds and said "nope". You picked it up. Long story short, after 2 1/2 weeks of complaining to corporate, they checked security footage & their inventory & found that I was right. I was handed only 4 prescriptions & the 5th one was still there. Needless to say, that head pharmacist no longer works at my CVS. read more

The employees are pretty rude here and they claim to not know anything about Covid testing. When an employee rolls his eyes at you for asking questions it's time to get new people to run your store. read more

I wish I could give zero stars. I've never been to such a rude, disrespectful, knowledge less pharmacy. It is unreal how these employees treat their customers. They never know answers to anything. They act like they are bothered by your questions. It wouldn't surprise me if they hurt someone with their incompetence. read more

They were so kind to help me out when my cvs closed early but needed a prescription that night. The lady I'm the pharmacy that rang me up was full of smiles and was so sweet. Thank you!! read more

Unfortunately, this pharmacy is in need of major change. I would recommend new leaders and staff. They are INCREDIBLY slow, every single time. On multiple occasions they have said a prescription would be promised by a certain time - it never has. Just today, I needed my sons prescription filled after surgery. She said it would be ready in an hour. My husband went back SIX hours later and it was still not ready. Calling them is a complete waste of time since you can never get through to anyone. I have used this pharmacy for 3 years, and it has never improved. Unfortunately I've lost hope and will be changing pharmacies to anywhere except this one. read more

Every month I go to pickup my Rx and I think service will be better and it just gets worse. They are never on time/ready when the refill Bot indicates. Always lines of upset customers, switching between queues. Take your business to another Pharmacy. read more

While the store itself is fine, this pharmacy is the worst. I've not relied on this pharmacy for a number of years, but it is way worse than I remember. A week later and I still don't have one of my RXs and when I ask, they keep telling me I'll have it "later today", which is an outright lie since they keep saying it. I asked if I should just pick my order up at a different CVS and they say "No, we will get it to you today", and then they don't. Pharmacy employees who interface with customers should not have jobs if they can't do them right or even be courteous and trustworthy. I will not be using this pharmacy for anything anymore, even though it is close to my home. read more

I hate that I even have to put 1 star. This pharmacy is the absolute worst. You have to wait in line on average for over 30 minutes. And God help you if you have to call this place, you will be on hold forever. They are unorganized and dysfunctional. read more

The pharmacy here used to be so helpful and fast. And then about a year or so ago, they got new a pharmacist, new assistants, etc. They are unbelievably slow, and I mean unbelievably. It's roughly 8-10+ minutes per car in line when it used to be seconds. And they have no knowledge and minimally helpful compared to the last group. Changing pharmacies simply because of this. read more

Rude staff- terrible check in system for the clinic. I went through entering all of my info and at the end it tells me it's not accepting any more appointments. Why not just state this upfront instead of wasting my time??? I will drive to the other side of town to the Walgreens from now on. read more

CVS is a great company as a whole, but this pharmacy consistently goes above and beyond for me and my family. Peggy was able to fast track a set of prescriptions today that helped me to make it to a show on time! read more

I wish I could rate them 0 stars. They're continually messing up my prescriptions. They have deleted my insurance in their computer and then try to charge me $180 for medications I pay $0 for. They cancel my prescriptions and then tell me my doctors have denied them. When I call my doctors, they always say they have not denied them. They once told me my prescription would be ready in 5 minutes and to wait in the store. An hour later, after hearing nothing, I went to the front counter, where they told me no one had refilled it yet. Someone walked to the back and took less than a minute to hand me a prepackaged prescription. One of my prescriptions, they took OVER A MONTH to refill because they claimed there was a problem with my doctor or insurance. (There were none. I contacted both numerous times). I've had high risk medications I've started for the first time that I've been given zero instructions on. When scanning them at the register, the pharmacist or tech will reach around to my side and press the "yes I have received instructions for the pharmacist for this medication" option on the screen and click it. This is dangerous and irresponsible. I wouldn't wish this pharmacy upon my worst enemy. I have worked in restaurants, retail, and healthcare and this pharmacy is bringing out a Karen side of me I didn't know existed. Please don't use this pharmacy. read more

The best way to describe this particular CVS is to compare it to a Walmart, except at least at Walmart you have the option of self checkout. There's always a line at check out with the slowest employee of the day working the register. Occasionally a second employee will come open a second register. I really wish they could get their act together and run smoother so customers can get in and out faster. read more

I wish I could give this CVS 0 stars, but unfortunately I don't have that option. This is the worst CVS pharmacy I have ever been to, and that hurts me to say - this is where my first high school job was. I worked there when the store opened... I have a severe skin disorder and ordered a prescription through CVS specialty pharmacy. (CVS Specialty pharmacy messed up my order 3 times before actually shipping it out, but that's another story.) The package was delivered to the store, but to make the long story short - they left it at the front desk and never brought it back to the pharmacy! And when they did, they put it under the wrong name! Now I am out of my prescription for yet another day. Oh! And to make the story even better! Lynn - the pharmacist on duty - hung up the phone on me. Talk about customer service, right? read more

Good pharmacy, but most of the shelf items are priced higher than you can get them at, say, Kroger. But I come here because the pharmacy is that good. read more

This is a clean, well-lit store. I have gone here a few times, and there is nothing wrong with it. But, the prices are a bit high; to be expected. read more

I will never ever ever use this pharmacy location again... Asian guy would not refill my order.. F....U

Most improved. They started out with a stellar customer service approach then it got a little sloppy with the employee turn. Then it got better and leveled out. More importantly they had an employee who was amazing - Pat. We frequent this store and he knew one day something was not right with my husband so he watched him walk out and noticed he passed out in the car. He had just taken a new medicine he picked up and had a bad reaction. He got the pharmacist Lynn - who we all know is very good - and they called 911. They literally saved his life. So thankful for people Like Pat who is observant about the people around him. We have such gratitude. read more