Paul and team went way above and beyond and got me going. This is the reason that I go to Costco for all of my tires. This location was extremely fantastic.!! read more

Costco Wholesale - Costco tire center - Wholesale Stores Near Me - Cumming, Georgia

You better not forget your membership card, because according to Costco policy and the administration phone number if you forget your card, they'll let you in with a temporary one that'll give you at the membership desk, however, upon telling the man at the exit door this he essentially told me to screw off and kicked me out. Unacceptable. God forbid your spouse that does the majority of the shopping has my card, just wanted a hotdog on my way home from work. Guy didn't even offer for me to go to the desk. I have done this previously and even called the desk upon leaving to confirm. read more

5 stars for my new tires and all of the services that are included when purchasing tires here! Only suggestion is to have someone stay at the phone as I called quite a few times to check on inventory and no one answered. read more

Not the best of the Costco locations I have been to in and around the metro Atlanta area and this one in the Forsyth county has everything in abundance. The traffic, the people, the lines, the demand for parking, lines for the gas station, entrance and exit, almost everything that would make the shopping experience a little difficult and frustrating at times. The people or the crowd here is just awful and don't have any basic sense of understanding by blocking yours and everyone's way even if you want to go into aisles and won't move away despite saying "Excuse me" repeatedly. Staffs turn a blind eye to these incidents. Weekends would be pathetic with so much crowd and lines extending till the end of the store (Meat section) and very busy in the evenings on a normal day. Also the Gas prices are up by at least 10cents compared to Alpharetta or Dunwoody Costco. The gas station has long lines and there is no way to get past the people waiting for Gas because this one's usually a single lane. The staffs barely have any sense or knowledge on how to control the long lines. At least on a busy weekend evening one would have to open up more lines and not shut them down in the middle. The tire center is another gone case. Have been to Dunwoody and Alpharetta tire centers and their services are far better and on time in most scenarios. Had to wait for 2 hours straight despite having an appointment. Then why to have appointments if people are entertaining walk in's at the last moment and giving that as excuse. I would not recommend this Costco at all unless you don't have anything near by than this. read more

Costco Wholesale - Parking - Wholesale Stores Near Me - Cumming, Georgia

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Nice location .. but heavy crowd ! Love Costco for their gas prices and pizza .. affordable prices for pizza , hot dogs and ice creams ... Costco is always awesome to buy so many stuff . This location is crowdedddddd though. Takes a while to bill and exit ! Long queue !!! Lots of parking outside . But it gets crazy and sometimes takes time to get a parking slot . Service can be better . We buy so much stuff here - vegetables , bread , eggs , and slll household items . Average experience though. 3 stars .. read more

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I've been coming to this Costco for five years, but after what happened, I'm honestly done. I was shopping with my mom and we stopped at one of the sample stands. The employee was literally sitting there on her phone. My mom went to grab what looked like a sample-sized bag and said "thank you," and the lady SNATCHED it out of her hand and said, super angrily, "Don't you try to take the whole bag." It was so rude and unnecessary. My mom was being completely polite, and there was no reason to act like that over a sample. The attitude was crazy. This Costco has seriously changed over the years, and not in a good way. Customer service used to be way better. They really need to work on the type of people they're hiring because no one wants to spend their money somewhere they get treated like that. #TeamSams!!!! read more

Busy, busy Sunday afternoon! It wasn't until I arrived that I realized I didn't have my Costco card. I went to customer service and Maria was able to get me a temporary print out. Although the store was busy, and as expected there were crowded aisles and cart congestion at aisle intersections, everything was clean - including the bathrooms. I was able to pick up some non-perishable snacks, and they were on sale!, since I won't be home for a few hours. Checking out was easy with the temporary print out, the cashier only needed to see my ID to proceed. Bathrooms were also clean. I was also able to get gas with the temporary printout. I showed it to the gas attendant before paying. Gas price is $2.99/gal for regular today. read more

Costco Wholesale - Costco Entrance - Wholesale Stores Near Me - Cumming, Georgia

Other than coming on a Saturday which taxes your love of others greatly, this is a great store with excellent merchandise. If you like it, get it though because it might not be there next time you come. Parking is ample and they keep it running. Gas is usually decently priced. Good job! read more

Employees rude to customers especially the ones standing in the front of the store. Not friendly.

We purchased tires for our vehicle and had to return 3 days later because the tires weren't balanced correctly. When we returned to pick it up they told us 3 of 4 rims were bent. There is zero damage to the rims. I took it somewhere else and they said they weren't balanced. After leaving the other company no issues. We have not even 20k miles on the tires and just had the tires balanced and rotated again and they said they are wearing evenly and you will need new tires in 5k miles. Returned to have a tire fixed 2 months after getting them serviced and today I was told they aren't going to warranty them because they aren't wearing evenly and we are wearing them out because we have a heavy vehicle and it's all wheel drive. I swear every excuse they can come up with not to help. Stay away from Costco for tires. They don't stand behind their service! If Sam's Club was here I would not step foot in another Costco! read more

Costco is the best. Variety of items. Organized and clean. Food court is delicious especially for the price. You're getting amazing deals here! read more

Drove 30 minutes to fill RV propane tank. Discovered RV fill hose was broken. Know these things happen. Said it has been broken for 2 wks. This is second time this has happened to me. Kicking myself, I should have called first. read more

I came in to return something I bought at a NYC Costco a few months back, and I want to give a big thank you to Chantal M in the Membership Department. She went above and beyond, spending a lot of time digging through the system until she found exactly what she needed. She really took the time to help me. Most people would've just said, "Sorry, can't help you," but Chantal stuck with it and handled it with kindness, patience, and a smile. Thank you, Chantal -- I am so grateful! read more

Always awesome! Everything in bulk, we just love Costco! Everything you'd ever need in one store!

Eye Exams to Pizza...there's absolutely something for everyone at Costco. Grab a cart from the parking lot, people leave them all over the place and expect to fill it with 6 or far more items. Most employees are extra friendly and you might even meet a new shopping friend, in the check out line. read more

Costco Wholesale - Great Christmas gift idea! - Wholesale Stores Near Me - Cumming, Georgia

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The crowding here is a public hazard. They do absolutely nothing to control the crowds, and now they add a line to get into the store to scan cards that doesn't work half the time. The used to have 2 entry card scanners and now they reduced it to one. When it is super busy they simply do not staff the store the way it should be. The self check out is a disaster and the line often extends towards the rear of the store. The employees are rude and move very slowly. BJ's is down the street I would recommend using them. read more

This is my go to Costco when driving up ga 400. Stopped by to gas up cheaply. And bowl of chili at their food court, which is best item in the winter. Bowl of chili is pictured with free onions. Normal Costco and copy of the interior of any other in the OTP Area. Prices: great value for your shopping dollar compared to other stores. Staff: Friendly and nice at this location. Always non rushed. Customers: more friendly than the city. Food Court. Busy, but cant beat the price. The 'hot dog / soda' is a steal, at under a couple of bucks. Today was chili day. Fruits/Vegetables. My favorite section of the store. Grab everything you need to make a healthy meal at home. $4.99 rotisserie chicken is good. Gas. Great price and no wait. Wish I lived closer to this store. Worth a stop, and only about 1/2 mile off ga 400. read more

Costco Wholesale - Chilli - Wholesale Stores Near Me - Cumming, Georgia

Do not let these guys do your Tesla tires! 1. They will rip your rims to shreds and 2. They will encourage you to buy the jankiest tires for your wheels which will give you 3/4 inch gap on your wheel and looks stupid. read more

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Nice Costco location in Cumming. The store was clean and nicely organized; and the staff was friendly. We were in a rush to get a few things done for an upcoming event, and included was getting some flowers, foods, and other party favors from Costco. This location did not disappoint at having everything we needed. Before the great pandemic I was a fan of free samples at Costco, but with Covid there is no longer the free samples; they have been scaled back. I was glad to see they were giving out free samples of things at this store like individually packed snacks, shampoo, and other items. Like I said we were in a rush, so it was refreshing when we got to the front and there wasn't much of a line to get though the checkout. The staff got us through in a fast and friendly manner. read more

Do not buy kimchi at this store. Their kimchi was over fermented meaning old and it was all mushy, not crunchy.

Scanned my membership and lady would not let me in the store saying my picture wasn't me. It was me. I could not believe the treatment I got from Costco from being a long time customer. This was very disappointing. I asked if I could use the bathroom and she scoffed at me. Is this how you guys are treating your customer now, Costco? Sam's Club has scan and go on their apps. We still have to wait in long lines at Costco while being treated like we're thieves. read more

Our family loves going to Costco and I usually purchase their ready to bake family meals. I swung by after work on 2/14/22 and decided to get some ready to bake items. I got home and cooked the stuffed bell peppers. Upon my initial bite, I bit into something oddly hard. To my disgust and shock, I pulled out some sort of metal debris. Possibly part of a rack or kitchen items they use...... I'm traumatized... read more

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Shopping at Costco is a pleasant experience but unfortunately today when I went to go return a few items, it was a major letdown because of this one customer service employee who processed my returns. Don't know if it was an off day for them but they sounded rude and could sense discrimination in a certain type of way. Most definitely won't be coming back anytime soon and will find a different location to shop at. read more

I was surprise and in shock that today early around 10:25am when I went to check out at the register, a "manager" was helping out taking things out my shopping cart. He was on a rush apparently. I said to my 5 year old, to please step aside because she was on my way and on the gentleman that was helping us too. He overheard me and say back to me " OHHH NO MAM THATS NOT MY JOB" I didn't know what to say, to him because all employees from Costco are so profesional! I just said to him "don't worried" I can take everything from my cart myself! A manager using "that's NOT MY JOB" (I am assuming he was a manager he wasn't wearing the red vest ) is so unprofessional especially to a customer. read more

This is my favorite Costco out of all the Costco membership that I belonged to, even when my Mom lived behind one in California. My favorite greeter is JERRY! (/chants: Jerry, Jerry, Jerry!) Jerry is that guy who you would love to have as your neighbor! He is super friendly and just has that gift of greeting people and making them feel so welcome! I am loud and friendly myself, so it was like seeing an old friend. I have been shopping at this Costco for a VERY long time and it's always a good time when Jerry is greeting you at the door! I have to give kudos to the entire staff team at this location when COVID was 1st announced and how AWESOME this Costco prepared the store for all of us who shopped there! I was very impressed how clean, masked requirements, and responsive to everyone and how supportive everyone was. You can tell this is a good Costco to work for and everyone genuinely work like they care and always strike a conversation with you at the check out line just like at Trader Joe's, overall very friendly. I am a regular at this place and I look forward to more Jerry, Jerry, Jerry experiences next time! Thanks for not beheading me when I didn't have my mask one time. Guess who came to my rescue? Jerry! Jerry! Jerry! Lol. read more

Come here once a month to stock up on coffee, or head to the meat section. Love the fresh meats. seafood, especially the 1 lb lobster tails- have to ask sometime. Pricey it seems until you go out and try to eat a 1 lb tail. The best bargains are the kitchen and cleaning stuff, TP, paper towels but like stop browse and find a good wine, outdoor patio items, fresh produce an fruit. I bring my mother here as they always have electric carts charged and ready and easy in and out for the most part. Love costco. Great place to save some big bucks read more

I'm glad they opened this Costco. The closest one from here is the one in Alpharetta, which if you've ever been, is completely oversaturated with people. The lines are always insane no matter what time of day you go. This Costco was purposefully opened to absorb some of the population that goes to Alpharetta. It was a much-needed move, because Costco on weekends is insane. There are many reasons to love Costco. For a lot of bulk items, the prices are good. I've read somewhere that buying toilet paper and paper towels and such is actually not cheaper than sales at regular grocery stores, but somehow I haven't really taken the time to investigate if that's really true or not. I prefer to believe I'm getting the best deals here. It's hard to get out of here for under $100. And it's like going to Target, you may have had one reason to come, but leave with ten items you didn't know you had to have, too. They have their own brand, called Kirkland, and a lot of the Kirkland products are worthy. In fact, I prefer a couple of these items over brand names. That's a win-win. Another perk about Costco on the weekends is if you are hungry, they offer lots of samples of different foods they sell. And if that isn't enough to satiate you, they have a cafe area, where you can buy things like hot dogs and pizza for ridiculously cheap prices. You might think you don't need a membership here, because it's only you or only a couple people in your family. Even with just me and my daughter, I manage to get decent use out of my membership, and Costco has excellent customer service. They really want to make sure the consumers leave happy. This particular Costco only has wine and beer. They do have a liquor store right next door, but it's not a part of Costco. Apparently, they aren't far enough away to have the liquor license, since Alpharetta does. Major drawbacks for me are the parking, the crowds and trying to navigate your big cart around others big carts, the lines to check out, and by the way, there is no self check out at this Costco. Oh, and I get so bummed when I find something I like and next thing you know they have deleted the item. Lastly, I hate that they got rid of AMEX. Now it's only Visa here. Don't forget to fill up on your way out, because their gas prices are typically lower than any other gas station in the area. Yes, it's $60 for a membership but I think you won't be disappointed. read more

This is the best Costco. + quick checkouts + they refill propane + top notch optical section and optometrist - fuel area needs more lanes read more

I love this store and all the staff!! They are always helpful, friendly and knowledgeable of the merchandise! They have been so busy during the pandemic, but have worked tirelessly to keep it stocked - as best they could!! So sad to see people yell at them for things out of their control or for the required masks that have to be worn. I highly recommend this Costco!! My savings more than cover the costs of my membership! read more

We love this store and the staff are always friendly, fast and efficient. There is one exception, there is a man that works at the gas station that is not so nice read more

The customers in this store are the nastiest people on the face of the planet. They'll run you over, push you out of the way, esp when they're laser focused on the free food to stuff their face in. Costco employees do crap about it too. I've come close to knocking some folks out but I'm too old for that crap now. I just restrict how often I go here. Maybe 3-4 times a year. Costco is better than BJS but we go to bjs a lot because both customers and employees are not assholes. ‍ read more

Came by this week during the whole coronavirus outbreak. Compared to most Costco's, this one is definitely a smaller location, but they still had a good amount of supplies available, and the cashier was great. She was in a good mood, and it was nice having someone so helpful. However, there was a sign near the paper towels one per family. I picked up two packs of water bottles, and I did not know it also included the water bottles. I had a lady scream at me in a rude manner stating "one per family," which I get in this circumstance, and like I said, I wasn't sure whether or not it applied to water bottles as well, and I was more than happy to put it back; however, it was extremely unnecessary to talk to someone in that manner. read more

Costco Wholesale - Wholesale Stores Near Me - Cumming, Georgia

My wife and I are big fans of Costco. This location is well run, and I find that employees are friendly and helpful. I like that I see many familiar faces in long time employees. Good quality on perishables and prepared foods - I'm a big fan of the $1.50 hot dog with drink (don't forget to get the cup of sauerkraut if that's your thing). The only negative for me is the pushing of Direct TV as one enters the store. I've learned to avoid that area as it gets old. Thought about deducting a star, but the store is otherwise so good. read more

This Costco is clean and has a friendly staff, even in the most busiest of days. They keep it well stocked and usually have plenty of registers open. read more

Horrible experience with a 5mo old defective LG laptop. The store here in Cumming offers zero help while flushing me over to the "Costco Concierge Service" . Spent a few days proving to them that it's a hardware issue with the LG Laptop. Then Costco flushes me over to LG's 800 phone number that NEVER GETS ANSWERED. In the meantime, my daughter doesn't have a computer for school. I will never buy another computer here from Costco after this horrible run a round experience. I have been an executive member here for years. Sad. read more

Welcome home. That was the greeting I received when I flashed my badge the time walking in as a member. That's exactly how I feel about about this Costco. The Kirkland brand products alone warrants enough justification for the membership. Kirkland, Costco's private label offers continuously high quality products at discounted prices. You won't find a better deal for wine or meat anywhere. The quality of the grocery items I've ever purchased has far surpassed other grocery stores in my opinion. While I still go to Publix for their fresh baked bread, I turn to Costco for just about everything else in my life. I'm not one to normally rant and rave about customer service, but I really enjoy all the interactions with employees and they couldn't possibly be any more helpful. This store is very clean and well stocked. Anything you need from couches to cars, Costco's got it. The return policy is generous, they'll almost take anything back. Also, ever notice that the store layout/floor plan doesn't quite make sense? It's because Costco really wants your experience to be a "treasure hunt" and the customer walks out with more than they intended. I'm not mad at it, Costco. read more

Had a computer for 13 months into a two year Costco warranty. The computer was operational for 6 months of the 13 months and Costco will only submit for repairs while my daughter is at school months without a computer. They do not back electronic that you buy under warranty, only push you from warehouse managers to computer concierge support and back and forth. Spent over two hours on the phone after going into the store today. Will Never buy electronics or extended warranties from Costco again. Buy electronics from a retailer that knows what they are doing and backs the electronics they sell you. I guarantee we've wasted more time on their end than the cost of the computer. Not sure what their business model is here... read more

The gas savings alone pay for our yearly Costco membership! The price is generally at least 20 cents cheaper per gallon than nearby gas stations. They have regular- (87) and high-octane (93) gas. This Costco gas station has several pumps and it's right off Exit 15 in Cumming, so it's easy in, easy out. They just switched to accepting Visa rather than AmEx, so that makes payment even more flexible (no cash, though). In addition, the hoses connected to the pumps allow the nozzle to rotate, so you can pull the hose around to the far side of the car, if you happen to park on the wrong side as your gas tank (or if you're like me and find that everyone has their tank on the driver side nowadays and you don't want to be third in line). There aren't any squeegees for washing your windshield, but this ensures that you won't have to wait long, if you do have to wait at all. read more

We enjoy this Costco. Love the amount of room and availability of items we have come in to get. Great values! And the cafe is the bomb for that much needed pizza, churro and soft drink! read more

This Costco freaking blows. They're ALWAYS out of everything. Every single time we do our Costco trip we leave with maybe half the stuff that was on our list if we're lucky. -___- read more