A busy 7-11 location for sure. On the corner of Madison and Chambers smack in the middle of a bunch…read moreof high-density housing. It is really the only store conveniently located for the nearby residents. It is near my place of employment, but I have only stopped in a few times. Staff is always friendly. The store has been clean the few times that I've been in. There can be some shady looking characters loitering around. Homeless seem to gravitate towards it too. El Cajon PD seems to make their presence known though. It is always busy when I drive by on my way to work in the morning. They probably have good coffee! No gas at this location.

Extremely rude on numerous occasions since she started at this location a couple months ago. Today…read moreshe said something like, "what'd you put in that box." Which i didn't hear as her talking to me as I was turned around at the chilled items for sale and I had picked up a single string cheese and was considering additional products. Some guy at the checkout in front of her took that to mean I was stealing things and he literally almost initiated combat with me, thanks to her mistaken snippy usual idek what to call it attitude. It was quickly clarified that I had not taken anything as it was still in my hand. Of course nothing even resembling an apology from her. Though the man did apologize. I continue in line to pay for the 59 cent fountain drink, string cheese and "perfect" bar I selected. Upon my turn she asked if my drink was a slurpee, to which i replied that it was a fountain drink. She said it looks like a slurpee. To which i removed the lid and showed she was once again completely unfounded in her accusations (let alone that I have been coming regularly for 3+ years and the management is well aware that I don't take things that don't belong to me). She continued with her abhorrent attitude, which unfortunately, along with her foul mouth, is her modus operandi (M/O), saying, and I quote verbatim, "Do me a favor and don't come in my store again tonight, I don't got patience for mother******s like you". At that point there were 3 people in line behind me who all witnessed this behavior. To owner, Bic: I sincerely hope you pull the video/audio of tonight's interaction as well as literally any night she has ever 'worked', and you will see just what kind of person you have willingly employed. Don't take my word for it, I don't expect you to. That's why you have the cameras. I'm just here to give you the timestamp to review: 10:43PM May 31st 2026. (Exactly, I checked the receipt for the withdrawal I made.) This is merely a single very poor experience I have had here. Unfortunately it was one of MANY, which I've gone to the lengths of my patience to tolerate as I live half a block away and the alternatives are non-existant at night. To document them all would be a giant book that would be unenjoyable to read or be written, so I only leave this most recent one, surely my last. I'll vote with my significant expenditures on a more fit business going forward. Service, terrible. Selection, I asked for almond milk he (Bic, owner of this 711 where this took place, on Madison Ave and Chambers St. in El Cajon California, 92020) said he would order it. I followed up numerous times. It never happened. Price, standard 711 convenience store prices. Also I alerted him previously to this employee's abysmal behavior, how she was representing his business - and he reviewed the footage and apologized saying he would speak with her. I eagerly await the results of his notification this time. Will he make excuses for her behavior this time? Or will he find another late night staff member with an appropriate attitude this time? Either way I'll observe from afar, my money has begun flowing in alternate directions.

This is such a cool place to come and grab all things you need for hookah! It was my first time the…read moreother week and when I walked in I was super impressed! It really reminds me of an outlet but a hookah one. The prices are just right and service is always fast and friendly! The place is super big and clean! Will be back for another hookah haul.

Truly five star service here! I had a VERY last minute request for a large hookah pickup order and…read morethey were able to not only accommodate in a short time period but also offer helpful assistance and amazing service overall! Extremely professional, friendly and knowledgeable on their products. Highly recommend!

It's a gas station nothing spectacular. I have noticed That the close proximity of the Freeway has…read moreNOT affected the price of gas noticeably. I can't comment on how friendly the staff is or is not as I've had no interaction.I can't comment on clean restrooms as I've never checked it out. I don't like the 35 cent fee they charge to use DEBIT CARD. I didn't appreciate the fact they had no paper towels to clean windshield with. I miss the days when an attendant would fill your tank, Check your oil, wash your Windows and send you on your way Those were the days.

Swipe my debit card outside and the pump and did authorized my gas but it wouldn't pump so I went…read moreinside to tell them that I needed my gas and told me by the Clark that it wasn't his problem that it wouldn't pump so I never got my money back on my card and they didn't have a si lotion for my problem very bad customer service, dirty bathrooms (STEAL YOUR MONEY )

The guy who work Night Shift he's so rude he don't welcome the customer and he always seems really…read morerude whenever I want to Buy anything from this place I just wanna leave right the away he doesn't appreciate the business it's really simple you don't like your job quit Ok

If I could post zero Stars I would. I wheeled into this place to try and buy two jerky sticks for…read moremy service dog. I asked if I could get cash back and the person said yes. I forgot my wallet in the car so I said one second wheeled out to my drivers car hold on (I am bound to a wheelchair) and came in with my wallet. At this point the person refused me service. I was polite the whole way through I even apologized if I was inconveniencing him and again he kicked me out in front of several people which was really embarrassing. I will never come back here again. I'm handicapped and did nothing wrong to offend this person that I'm aware of. And if I had, he should have at least let me know when I asked him as I wheeled out the store to avoid any more embarrassment.

They are never open when they are supposed to be ive been there more than twice ag 9:30 and waited…read moreat least 30 min just for them to mever open not even a single light was on

Friendly, helpful staff. Great selection of disposable vapes with even better prices! Conveniently…read morelocated right inside the main.entrance door at Parkway Plaza on Fletcher Pkwy.

Great place. This 7-11 is always clean and neatly kept. The people are nice and helpful. The food…read moreis fresh and hot. Joey makes sure you are always satisfied with you experience. As most 7-11 you can get whatever you need quickly. It is a well lit and safe store. ADA ramps high step from parking lot so be aware. All the food is fresh and store is well kept and clean.

I love this place!! I always go here whenever I need a little snack or something to cool down. The…read moreservice is always great. I go in and come out in about 5 minutes. Love to see it. Not only that, but the flavors are rarely out which just keeps me coming!

My daughter and I went in to buy a protein bar and a bunch of men were behind the counter talked…read moreand cussing loudly! They were just having a nice conversation about something...but using foul language infront of my 9 year old daughter!!!! Ugh!

Terrible experience at this Shell location.*…read more We stopped by to get gas and tried using two different Ralphs rewards at the pump. The employee named Nathan (who claimed to be the owner) locked the pump for no reason. When my husband went inside to ask for help, he told him to leave and refused to sell us gas. When we tried another pump outside, he followed my husband out, yelling aggressively and using foul language. My car was on empty, and we were simply trying to fill up. This was extremely rude and unprofessional behavior. The way he treated us was completely unacceptable. Definitely will not be returning to this location. Worst customer service I've experienced at a gas station