My experiences here have always been good, clean store & although due to a computer error I was overcharged for something I went back the next day with receipt & was refunded immediately & error was taken care of so no other customers were affected. But Leila (manager) in the pharmacy went above and beyond recently to help me fill a problematic prescription and I am so grateful for the time and patience she displayed. Very pleased. read more

I find fewer and fewer reasons to go to a drugstore, but when I do I go to this one. I prefer to go to CVS when I need the kind of things that are easily found at a little market or a 7-11. I like CVS because it's cleaner, has more stuff, and the prices are better. This particular store is very clean, and always has it's shelves well stocked with a wide variety of things. I go there for cold drinks and snacks, and sunscreen of course. I hate their hours though. Something tells me they should be open 24 hours a day, or at least until 11 or 12. But it seems that this place shuts their doors earlier and earlier every day. One huge plus for some people will be the fact that this place is always crawling with very attractive women. My friends and I came up with a nickname for it based on this. CVS stands for "Cute and Very Sexy". I also wanted to add, "Clean Vagina Store", but my friends don't like my idea very much. I think they are creeped out by the word vagina. I'm a nurse, so it doesn't bother me at all. Just say it a lot until it sounds normal to you. Vagina, Vagina, Vagina, Vagina, Vagina. Feel better now? OK. Did I mention they have condoms at this location? Also, personal lubricant as well. Cheer-io!!!! THE KEETH read more

This cvs doesn't like blacks .... Jose very rude I only wanted check price on item he didn't want answer my question. .. Very sad ....I won't spend my hard working money to be treated bad .. I feel lack education is the problem ... I will take as he didn't understand my question ... One thing people of other race need to understand their is only one God ... God rule the world ... what how you treat people ! If you don't like blacks then you don't need a job .... read more

CVS Pharmacy - Jose store manager wouldn't answer any of my questions. ... cvs do not have customer satisfaction - Drugstores Near Me - Hermosa Beach, California

So this is what a CVS is supposed to be? Have to say my first impression of the chain was a bad one, as I went to the one in the Manhattan Village mall where the braindead are welcomed with open arms for employment possibilities. This one is an amazing change from that! The aisles are arranged in the typical fashion, and well marked. (a slam against Long's Drugs in the Bristol Farms plaza on Rosecrans ...) They have a great assortment of products, and great selections as well. read more

Staff very friendly and helpful. They pharmacy is super patient with my grandma's questions. The only negative is that I've seen cleaner bathrooms at gas stations. read more

I was initally shocked when i saw all the previous 4 and 5 star ratings but then I read through them and realized they mainly related to the pharmacy dpmt. The pharmacy at this CVS is great so my poor review should not be any reflection on them. Get your Rx filled through the drive-thru (very convenient) but NEVER do your shopping there. I have lived down the street from this CVS for almost 2 years. The only reason I keep going back is because I can walk there. 90% of the time I have to wait 15 minutes at the checkout line even though there is only 1 person in front of me. They never have more than one check stand open, even when there are 10 people in line.I finally felt some recognition for my continued loyalty when they emailed me a 30% off coupon. Nowhere in the email did it say I had to print it. I know they can scan the coupons through my phone because they had done it on a previous occasion. Howevere, when I FINALLY got to the checkout counter I was told they wouldn't accept coupons through the phone anymore. She confirmed that the scan does work, they just won't do it. This is the final straw. Walking distance or not, I'm taking my business elsewhere! Customer service is definitely NOT what CVS strives for. read more

Review 44/365 The great thing about CVS is that it's a little like McDonalds-- you know what you're going to get every time :) In fact, I think all CVS' even smell the same! This CVS has everything you'd expect from a CVS. You have the pharmacy section, candy, OTC drugs, snacks, personal hygiene items, basic household items, food (i.e. milk, frozen pizza, ice cream), greeting cards, etc. The one positive thing about this CVS is its location... it's located in the same plaza as Fish Hook, a seafood joint, Jamba Juice, and Vons...so you can pretty much find what you need. If you can't find it in one store, you can walk over to another store and find what you need there. Convenience. read more

I'm going to keep this simple, I would have given this pharmacy 5 stars , but I cannot since its attached to a CVS store. Cvs the store is notorious for knocking off every possible brand that has worked to make it on shelves, that in itself shows that CVS not only steals the ideas and cheapens the product, but if businesses continue down this route, imagine nothing but " cheap Products all made by one in house "private label...," that's really a regression in terms of new service and product diversity. Buy the brands or go to another store. This pharmacy is top notch compared to most CVS pharmacies. Most of the others around are horrible For a variety of reasons, organization, communication and lack of professional staff. read more

I am so surprised to read all the bad reviews of the pharmacy!!! Leila, Sandy, Cora and the others are all great!!! Due to chronic conditions I've spent a lot of time and money at this counter and I am thankful that the staff is invariably helpful, polite and good-humored despite having to deal with customers (speaking from personal experience!) who are typically stressed out. I hate having to go to any other pharmacy. The staff here are examples of grace under pressure. read more

Ok, don't get my wrong- I do enjoy CVS for all of the essentials.. it is the pharmacy I have a quib with. I go to CVS pharmacy one a month (if you catch me..ladies?....) Anyway, for the past 2 months I have gone in on Saturday and the same Pharmacists are working. The first time I stood in line for (no joke) 40+ minutes while 3 pharmacists were helping a very nice old lady. Apparently they had called to tell her that he prescriptions were ready, but when she got there she found out that she was not up for renewal and her insurance wouldn't pay for them at that time. The poor woman had her son come pick her up and bring her there to find out she couldn't get her medicine yet. She ended up paying for them herself, poor woman. Ok, cut to the following month. I come in on Saturday again, having phoned in my presciption the day before. It wasn't ready and the woman asked my name, tried to find it and went to the computer. (Mind you- I can SEE the box that my presciption is in.. right over the counter.. only feet away from where I am standing!) So, I wait. She is fooling around at the computer for 15 minutes and ignoring me and another gentleman who is waiting as well. Another pharmacist comes over to help the gentlman and asks if I've been helped. I say "I believe so, she took my name and walked away." So I am ignored for another 10 minutes before a third pharmacist comes over and I flag her down. The first woman gives me a dirty look and says "I thought he was helping you." Ugh, two times in a row! I am a patient person, but come on! If my prescription didn't come in a pre-packaged box I would be very hesistant to let these people handle it! read more

I love the pharmacy staff at this CVS. They are very discreet, professional and super friendly, especially if you are a girl. The women here know what's up. Also, it's one of the few CVS in area open 24 hours, and I fully enjoy my middle of the am drug store runs haha. read more

Like everyone else is saying, the pharmacy is slow, lazy and highly inconsiderate of their customers. New employees would change everything, assuming the pharmacist is good at her job. Sadly, I think she needs a management class or five. read more

This place is awful. I go in Sunday at 7pm, they are under staffed, and slow. There is ONE cashier and instead of checking people out, she let's a 10 people line up wait, gets someone's pictures from the photo station, and then when someone in line says something, the employee says she's the only cashier up there then gets on the loud speaker to call for another cashier.....and then goes back to the photo station. WTF. I left. The only thing this place is good for is to use as a parking lot at when you want to go to the Hermosa Saloon! read more

I went to this one on tuesday. I was so happy to see they still had the sunday paper out. Needless to say, this is like most other cvs's. Would go again when in the area. read more

This review is for the pharmacy. The regular store employees are great, but Miriam in the pharmacy is the rudest, laziest person I have ever met. If I did my job the way she does, I would be fired. She has wasted hours of my time on multiple occasions. read more

Drive through pharmacy and pretty much everything else you can think of. Snoopy hotdog machine, eggs, greeting cards, beer, makeup, pet beds, lottery, passport photos etc. I do wish the pharmacy hours were extended but nonetheless great to have in the neighborhood. read more

Well i go here all of the time and its cvs i guess lol. But i really like this one a lot.

Don't come here for your flu shot! Service was awful. They checked me in, then made me wait over an hour while they took care of other customers who had come to pick up prescriptions. I could have gotten in and out of a doctors office in that time, and that is saying something! read more

I would rather drive to Target than walk to CVS. Target has better selection, better policy, better prices and better staff.

Did you know that CVS does not accept Tri-Care, after taking it for years they stopped. For those of you that don't know Tri-Care is the medical insurance that covers veterans like me. This profit hungry company does not support our veterans. I will NEVER step foot in a CVS again! If you are at all grateful for the sacrifices Veterans have made you should not step in a CVS ever again. read more

My favorite CVS!! The best part Clearance Booze Shelf!!! In the back is a shelf with clearances booze! Yes, I bought up a ton of Stoli blueberry a while back for about half price! Score! Not to mention this place has great deals on firewood all the time! Love the staff here too, see the same helpful people! read more

I switched this cvs about 3 years ago and they are so much better! The drive thru for my pharmacy makes life easy and keep you from buying a bunch of stuff you don't need if you were to go into the store. They seems to be pretty quick about your medication refill and you receive a text when it is ready. Overall I would recommend this place as they are easy, friendly and quick. read more

Speaking only about the pharmacy, the service provided is fantastic. Very efficient, very knowledgeable, very friendly and that is with high volume. AND they have a drive-thru which we use all the time. My wife and I recently moved about seven miles away and we still come back for prescriptions here. When I saw ratings below 5, I wanted to write this review so anyone in the area looking for a pharmacy has a recommendation. Honestly I don't know whether lotions or toothpaste cost more here versus Target. read more

8 dollars for a 3 pack of condoms this is not a hotel outlet. I would like to castrate who priced them. Well obviously they don't have sex so maybe it was already done! read more

I love this CVS. They have lots of things I need to get fast. Their pharmacy is great and the staff is knowledgeable. The only thing that isn't always consistent is some of the workers at the front cashier. Most are really courteous and kind. Once in a while they hire a young kid who doesn't have enough sense to greet the customer when they go to make their purchase and doesn't utter a thank you but the other than that, the staff is great! I love this store. read more

I only have 2 prescriptions to fill every month, but something seems to go wrong every time! The prescriptions often aren't ready on time. One month they were out of my very common prescription & didn't know when they would receive an additional supply. Another month they gave me the wrong dosage!!! This month they say they don't have one of my prescriptions in their computer!! I only find out about these issues when I make a special trip to the store to pick up my prescriptions. And the pharmacists don't seem to care about the issues. So I'm done & am going to change pharmacies. Oh, & if you are buying prescription items as well as other CVS items, you may have to wait in 2 different lines as the type of items they'll let you ring up in the pharmacy are limited. read more

THIS IS FOR THE PHARMACY THERE, NOT THE STORE. Besides being out of the medication most of the time (last time I had to come back 3! freaking times for one prescription, a common one on top of that! I got one out of 9, pills, then two etc, even though they said they had ordered them, I guess not! So today I pulled in to get another one filled at 8am, said on their website they opened at 7am, nope opened at 9am... of course took my business elsewhere. Change your website hours if you are not open people, we have places to go! Unless you need advil, dont to this pharmacy, rude and not very nice people working there. Please note this is the pharmacy, not the store, I do like store and staff there, just not the pharmacy. read more

Horrible pharmacy. They've fail to chek my prescriptions before I leave and on multiple occassions have not had the prescriptions I needed so I had to come back and go somewhere else. The most recent time was three weeks ago then the pharmacy technician lied to my face and said she called and left me a voicemail that morning. I asked why I wasn't called the day before when I dropped then off to be told they didn't carry this medication and her response was, "I don't know". Amazing. So glad I waited an extra 48 hours to start antibiotics. Then I picked up my phone and showed her my recent calls/voicemails which showed no evidence of this call at which time she again replied, "I don't know, I called". Lied to me face. I will NEVER go back to this pharmacy. read more

Little tip. I called and they said the pharmacy closes at 10pm and I drive out of my way and she says she closed at 9. Wasted my time and gas. read more

This review is for the pharmacy not the shopping portion of the store. I am constantly amazed at the amount of people this pharmacy continues to hire that are clearly unhappy with their jobs. I feel as though they just don't want to have to do anything that requires any sort of effort. I constantly have to have my doctor and this pharmacy talk because the pharmacy can't seem to figure out dosing information. The staff also throws a fit when they have to contact insurance because there is a discrepancy. They would rather rob me blind then make the call to the insurance that they are obligated to do. Most times I just give up and call myself. I will no longer be using this pharmacy and it is a shame because they are so close to my house. There is only one good pharmacist here and she rarely works unfortunately. CVS you really need to do some training sessions or possibly just rehire people that want to do the job they are paid for. read more