Absolutely, hands down, the WORST place to have handle your prescriptions. I would love to give the "pharmacy manager" Lee a negative 100 stars. She has ZERO people skills, no customer service abilities and has no business being a manager of any sort. I have been coming here for almost 30 years and their management in their pharmacy has left a lot to be desired. Their prior manager, Paul had absolutely zero people skills as well. Looks like they went from bad to worse with Lee. Not only did she hang up in my face, prior to that she refused to listen to what I needed before putting me on hold and coming back with a holier than thou attitude in every word coming out of her mouth. Details: I ordered a prescription to be delivered yesterday and paid for it. It was supposed to be delivered before close of business yesterday. This morning I get a text asking if I'm still picking up my RX. I replied no since it was supposed to be delivered as I paid for it already. Immediately I received another text saying ok we cancelled your order, let us know when you want it refilled. Naturally I called because I need my prescription and I had ordered and paid for it yesterday. I had the unfortunate experience of dealing with Lee. Instead of listening to my question, she kept saying things that had nothing to do with my problem. I got frustrated and raised my voice a little to try to get her to listen to me and she then WENT OFF on me. I asked for the manager and she said "I am the manager" and hung up on me. This was a very simple error on their part that could've been easily handled and should not have ruined anyone's day. People who go to a pharmacy for prescriptions should not be treated the way Lee treats people. I have cancer (in remission), coronary heart disease, anemia, and a plethora of other ailments that I need medicine for. I don't need the stress of having to listen to someone like Lee tell me to check with my credit card company to see if a payment has gone through when it had nothing to do with what I needed. Of course my credit card went through, I'm on express pay with the pharmacy! Not only are her customer service skills, and people skills waning, her thinking process apparently wasn't working today either. This is my last straw with this pharmacy. I have gotten many different solicitations to have my prescriptions delivered by mail free of charge by various different companies. I am definitely going to look into those because I am not ever going to deal with Lee again. I have way too many health problems to have to be verbally abused and berated by my pharmacist. Photo of the text is below so you can see it should've been an easy problem that was resolved, instead of Lee making it a horrible experience. read more

Walgreens - Drugstores Near Me - Redondo Beach, California

Never have the prescriptions in stock say they need to order but have no idea when they will get it or if they will get it. Their specialty pharmacy can check stock and say they are lying do call back and same run around. It's frustrating beyond belief read more

I always get my photo Christmas cards here. This year they Were ready in 25 mins. Always fast and employees are very helpful. read more

The worst pharmacy ever. I literally have an injury and it takes them over 2 hours to fill a prescription then have no idea what prescription. Are these people licensed to even do their job? So rude and literally airheads - I can't stand this place and it's never changed. read more

I went in to duplicate a physical photo but was not familiar with the photo machine. Joyce stepped right in and helped me scan, save, and request the photo to be printed. She quickly printed my photo and checked me out. I was in and out in record time. In addition, a couple of the other staff were very friendly and asked if I needed assistance. Great team of people at this location, Sapphire and PCH in S. Redondo! read more

This is the friendliest Walgreens I've ever been to, all thanks to Rick. Genuinely the nicest Walgreens employee I have EVER met - he will light up your day with his joy. read more

Horrible service at the Pharmacy. Lots of employees back there standing around doing nothing and then they treat you like you're an interruption of their day. Very rude for no reason and horrible wait times. read more

It was shocking to me how they just ignored me and a few other customers only to act fully annoyed when we were there to pick up pics and drop off a fed ex. Should be pretty simple but they sure made me feel as if I was a complete inconvenience - will get my pictures printed somewhere else next time. I've been there 3 times now and same thing every time. read more

Located off Pacific Coast Hwy in Redondo Beach. Small parking lot. Came here for my mom and my booster shot this was the only location I was able to get an appointment. The store is clean. The pharmacy area was clean and staff was excellent and helpful. We got there a little early and they took us cause it was not busy. Overall I would come back here if needed the pharmacy staff was efficient and it went well. read more

See all

Horrible manager. Been coming here 10 years as a regular customer. Today went to lunch across the street before shopping and my car was towed. Was only there 50 minutes. The lot was mostly empty. Will never shop here again read more

The pharmacists that work here are incredibly rude, specifically Lee. If possible, go to a different pharmacy.

DISCLAIMER: This is a ZERO star post and more so a WARNING about this location!! I was accosted, threatened, harassed, violently attacked with vicious foul language and followed out of the store by the clerk!!! Last Sunday evening I visited this location with my 13yr old daughter. I was looking for something in particular. When I realized they didn't have everything I needed, I placed back the bottle of juice I previously picked up. As we were walking out the store, the clerk approached me and started to accuse me of stealing and being an awful mother. What proceeded to happen will sound like a horrible scene out of a made for tv movie episode. I am not going to relive that moment by writhing all the details. I called corporate and was told I would here back from management.....that never happened. Be warned: Clerk: Female White 50's Short-medium dirty blonde hair Around 5'5" Wears big black chunky orthopedic style boots Never in all my years on this earth have I ever experienced such vile behavior. My heart aches that my daughter witnessed this foul creature. read more

You all can complain and write almost the same thing everyone else says about the rudeness and horrible service. It will do you no good! Senior Management has and will do nothing. They allow the rude and bad behavior of their employees in the Pharmacy area. And it's the same employees everyone has been complaining about for years! This rude service has been going on for years!!! Sr. Management doesn't read the customer reviews. Walgreens websites doesn't even have a review section anymore. You have to call the Main Complaint number 1-877-250-5823 So, good luck having any changes made. The staff in the Pharmacy area will continue to be rude for many more years to come. So sad! So call the complaint number 1-877-250-5823 and save some of your time writing a review that will not be read by upper management. read more

I normally have such a bad experience at the pharmacy at this Walgreens and wanted to change pharmacists because of this but today changed my mind! Shana and Min were so nice, made me feel at ease and we're super helpful!! read more

Rude and unhappy pharmacy staff. I used to use this pharmacy all the time because of its convenient location, but I've had enough of the resentment that the pharmacy staff seem to have for the company and take it out on the customers. I have moved my prescriptions to CVS a few blocks away, and the pharmacy staff there are a lot nicer. I do blame Walgreens for clearly not treating its employees well, but at the same time those people don't have to work there. read more

Every time I go into Walgreens it's an amazing experience. My husband, a doctor would take our daughter here as a toddler and she would just be gaga over the toys. Last year Deanna administered a vaccination to her and we were very impressed. The cashier, Kim, my doppelgänger is always pleasant, knowledgeable, caring, and competent. I think people have a tendency to come in only negatively on this app. Kudos to Walgreens. read more

Worst Pharmacy I've ever used in 30 year. I ordered a refill after 30 days of the date it was filled. Pharmacist refused to refill because I picked it up 7 days after the refill date because I was out of town on the refill date. She unilaterally changed by refill date to 7 extra day. Never experienced such a nasty & hostile pharmacist. You should never use this pharmacist. it is the worst in the entire chain. read more

Every single person that works at this Walgreens is horrible!!! The only decent one is Naomi, she's always so pleasant. Naomi will go out of her way to acknowledge you & kind enough to ask how you're doing. The demonic ones are very judgmental. It's like they share a brain. Maybe around payday, I may get a hello but it only lasts about 5 minutes. My opinion of these clowns are firm. Anything negative isn't of God, it's the pillow biter beneath us all. We all have a death date, we should want to do better & be better. You can't be a hypocrite! You don't know what people are going through! Your day will come when God will judge you! read more

So I lived a couple blocks from this Walgreens in 2005 & used to walk over here all the time (before Yelp even had the check-in feature). Back in those days the place was cluttered & quirky & I loved it. They always had a big pile of pajama bottoms on a table, 3 for 10 bucks, & I bought tons. I still have some, my fave nightwear. They had piles of t-shirts, too, cheap. I bought a cheesy Charlie Brown Christmas tree there one year. What a hoot. It leaned to one side, had bare branches on which I hung a single ornament. Made me laugh. Those were the days. Boy, has the store changed. It's now super clean, uncluttered, no junk in the aisles. Bloody hell. Kinda took me by surprise when I walked in today & an employee asked if she could help me find anything. I didn't say, "Yeah, help me find my old goofy Walgreens that I loved so much"....cuz that employee was probably in kindergarten 14 years ago & would have no idea what I was talking about. Employees in 2005 didn't give a rat's ass if you found anything. They just let you roam around & have fun amongst the PJ bottoms & the ridiculous over-the-top hats. The place was a typical beachy junk shop with barefoot customers. Not no more. I felt a bit underdressed in my gardening shorts. I notice the pharmacy section has some bad reviews. Can't speak to that cuz I never used it. With all the silliness gone, all I found to buy was aspirin. I keep it on hand in case I'm having a stroke or heart attack or something. I can pop one of those to buy time. I might need the aspirin for the headache I'm getting as my formerly seedy beach town becomes more upscale. Next thing you know I'll be expected to wear shoes. Ironically, the Walgreens parking lot is now so clean (unlike before) that there's nothing dangerous to step on in bare feet. What is this world coming to, I wonder. Sigh. read more

Walgreens - the front of the store - Drugstores Near Me - Redondo Beach, California

See all

Worst pharmacy ever! I order the same prescriptions every month and they NEVER have them in stock. They're almost always understaffed. The lead pharmacist is rude but I'm guessing she's under a lot of stress. Maybe upper management should properly staff the place instead of trying to save a few bucks. I'd try CVS or maybe another Walgreens. Don't waste your time and energy here read more

This Walgreens also lost me as a customer due to the pharmacy services (I almost word for world had the same exact experience as many of the 1-2 star reviews here) due to incredibly rude customer service. If you don't believe us, just see for yourself when you go or hope that the manager ain't the one who is working at the time. Even putting a smile on, being patient and calm awaiting filling prescriptions, the manager treats you like you are a thorn in her side for zero reason at all- she consistently maintains an extremely negative attitude. The one star is for the Walgreens other products / services being just fine for a drugstore but if you need a pharmacy best go elsewhere. I switched to a nearby CVS and while the wait/ lines can be longer, it is obvious why (people choose it over the Walgreens) as they have great customer service. I work in healthcare so I truly understand the challenges and how overwhelming many aspects can be including medications/ navigating insurance etc. but anyone who works with customers or patients must maintain a level of decorum even when having a "bad day" although the Walgreens pharmacy manager (when there) never seems to have a good day at all. Her energy is plain mean. read more

I go to this place pretty regularly during the weekdays and have been happy with the customer service at the pharmacy and the front counter (it's why this review gets three stars instead of one). The same can't be said for the weekends as I encountered the same rep for the first time that a recent poster commented on as having horrible customer service skills. Female White 50's Short-medium dirty blonde hair Around 5'5" The issue I had is that I wanted to pay for a transaction with cash because I was in a hurry and the rep was doing Walgreens annoying thing of upselling charities at the register by making me push buttons on the keypad. The weekday reps at this location, AS WELL AS EVERY SINGLE RETAIL BUSINESS I'VE EVER GONE TO, just hit a button at the register to bypass this if I tell them that I'm not interested. This lady decided that I wasn't going to purchase anything until I answered the question, even though I was paying in cash. I decided that was enough for me and took my money and went elsewhere to get what I needed. My guess is this employee isn't going to last at this location. (Here's a hint to Walgreens, if someone wants to donate to a charity, it's very easy to do by way of the internet on our own. When a retailer tries to do it by forcing it on you, I question if the motive is to get a tax deduction for Walgreens for the donations we give at the register). read more

No stars. Staff is ver lazy- on their phone acted put out to answer a question. I called before I came. Was told one thing on the phone and then when I got here told something completely different by the rude girl that I spoke to on phone. Couldn't be less helpful. Run- go to CVS. Walgreens Redondo- perhaps train the staff on customer service in photo department. read more

Zero stars, stay away As someone who works in healthcare, I don't think the people working in the pharmacy realize that as healthcare workers that they really should be trying to help patients. Failure for patients to get the correct medication in a timely manner can significantly compromise their health. My mother uses this pharmacy regularly bc it is really close and her insurance requires it. They frequently make mistakes and then are rude about it. Then they don't even try to correct their error. They treat her like she's the one who made a mistake. My mother is a retired college professor with a PhD and the smartest person I know. But even if she had made a mistake it is the responsibility of the healthcare worker to make her health care needs top priority. They basically fail at the very purpose of their jobs. They all need better training. We will be going elsewhere from now on. read more

We stopped by this well-stocked location to buy free and clear laundry soap and some cold beverages. They got few items on sale and they were really cheap. The cashier guy was so nice. They have a lot of beach necessities and I love the idea because of its proximity to the ocean. No overpricing or anything. Awesome. read more

Walgreens - Crab refrigerator magnets. - Drugstores Near Me - Redondo Beach, California

I can see why the store has such terrible reviews. I will be transferring my prescription to CVS or some other pharmacy as soon as humanly possible. The manager and pharmacy would not except my FSA card nor another debit card that I know has money on it and could not provide any answer as to why these cards do not work in their system. Manager provided no help or assistance and told me to call corporate. Well congratulations you just lost a pharmacy customer for life. What's the point in having an FSA card or wellness rewards card if the pharmacy won't accept them. read more

I do not like to leave one star reviews at all. I do not think they are helpful or constructive and I tend to avoid them as much possible. But the experience I had with the Walgreens pharmacy regarding my COVID-19 second booster shot was unconscionable, negligent, unethical and frankly dangerous; I cannot in good conscience just say nothing. I'm hoping the one star really drives home how serious this is. My husband and I are both, per what is outlined in the CDC guidelines, immunocompromised and thus highly susceptible to greater risks tied to COVID-19. For this reason, we qualified for the early rollout of the vaccine back in April 2021, the early rollout of the booster back in December 2021 (we were actually given our first booster at this location), and we qualify for the early rollout of the second booster at present. Please bear in mind that we had these same conditions last year, so it's not like things have magically changed for us. I have been regularly keeping up with the CDC to see what requirements are to ensure that I am adequately vaccinated, since I could potentially, y'know, die if I get COVID. I booked two appointments for my husband and I to get second boosters to be administered that were supposed to happen yesterday, 6/24, at 12:15 and 12:30. My husband and I were both called yesterday morning by the pharmacy but we were sleeping so it had went to voicemail. When my husband called back, a woman in the pharmacy informed him that our appointments needed to be cancelled because "the vaccine is only available to people aged 50 and over." I knew that wasn't right, so I called them. I was connected to the same lady, who quickly told me that she was cancelling our vaccinations because it was only for people who are 50 and over or immunocompromised. I let her know that we were in fact immunocompromised, and she told me to check the CDC website. I told her I did, and since I was upset at this point told her "it's okay I guess I'll just die then" and hung up. Which--I know I could've handled that better, but at the same time I'm fairly certain I know my own medical history and whether or not I qualify for a booster. I have already contacted Walgreens corporate about this, but I feel it prudent to let it be known that the way I was treated is not only negligent and unethical, but it is actively discriminatory. If you are currently immunocompromised and in need of a second COVID-19 booster, don't come here. Book at a provider that engages with compassionate care and will not lazily dismiss you without considering your qualifications for a vaccination. read more

I went to this location for a passport photo of my 4 month old and Noemi the associate was so patient and helpful. Someone else might have told us to try somewhere else when my son refused to hold still or look at the camera. Noemi was great and did not stop till we got a good photo. read more

Wow - what an experience! The Pharmacists have become so bad! We have gone to this pharmacy for years and dealt with the usually ebb and flow of great staff, OK staff and poor staff. But recently - they dispensed the wrong amount of medication, blamed it on insurance, then said there was confusion so they could not fill it (they had already filled it twice incorrectly) and then said they would call the doctor. They never called the doctor and when I followed up with them about, the Pharmacy Manager told me that my doctor's office was lying to me about the pharmacy not calling. The first Pharmacist was agitated and highly emotional, and her boss was dismissive and told me that doctors lie to their patients all the time. read more

"Your mission, should you choose to accept it is to find the Hello Kitty beanie baby only sold at Walgreens....." I accept this mission and make a stop at Walgreens Drug Store #1 in Torrance: No Hello Kitty Beanie Baby in sight! The Manager at that store claims a lady scooped up a dozen Hello Kitty beanie babies this morning and they sold out. (Really? A dozen? What is one going to do with a dozen Hello Kitty beanie babies?? Lol) I call Walgreens Drug Store #2. The phone conversation goes as follows Me: "Um, hi do you still have the Hello Kitty beanie baby in stock?" Lady @ Walgreens: "Huh? Hello Kitty....Hahahaha...we sold out of those really quickly this morning." Me thinking "oh geez maybe the same lady that took the dozen from Walgreens drug store #1 hit this place up too." I call Walgreens Drug Store #3. Same type of conversation with the same results. I'm beginning to think this will be a mission fail :(. One last attempt....call Walgreen Drug Store #4 aka this Walgreens that I am doing the Yelp Review. After being transferred 3 times to different personnel, one person finally knows what I'm talking about. She says they have 3 and asks how many I need. I tell her one (I don't need a dozen like that other woman lol). She asks for my name and tells me they will hold it. I ask where they are located and no one can give me quite clear directions....which leads to adventure number 2 that night (finding this place hahaha). I almost went in circles...hey PCH is one long street. The Walgreens guy told me it was a little past South Torrance high school (um note to people reading this...that is not true ;) Half an hour later and it's already dark I arrive at this Walgreens Drug Store. I see a large kitty plush....oops not that one! (It's an imitation Hello Kitty lol. I did not go all this way to get a wanna be plush). I search and finally see the Hello Kitty beanie baby on the shelves. I walk up and go to the counter where they actually did hold one for me. Woohoo....mission accomplished. I breath a happy sigh of relief holding the almost elusive hello kitty beanie baby! read more

Since March you couldn't bring your own bag, ok fine. Today it's 10 cents a bag, just like that. It's not the 30 cents, it's the point. You would think they could give a little customer service, maybe tell people for a week or two. The RX is rude and the general customer service is awful!! Switching to CVS read more

Terrible service. I've been going here for years and the last couple years the people who work there are not nice. Seem irritated by everything. I had an issue. Went to urgent care they gave me a certain medication. When I went to my doctor she wanted to give me a different medication but of the same class bc she felt it would work better. Apparently they can't release both bc of contraindications which is fine. But they didn't even have the decency to call me and let me know. So I sat and waited thinking my doctor forgot to send in the script. When I finally called they acted like I was some sort of idiot and should've known this. After this I will never go back again. So rude. read more

Just your typical Walgreens. Cleaner and neater than some. Staff always courteous. I haven't used the pharmacy but never seems to be a long line. A lot of tourist traffic. read more

I thought I had been to some bad pharmacies but than I stumbled across this one. Run, don't walk from this place. The very worst customer service one could imagine in their worst dreams. I could go on about just every encounter with each horrible person at this pharmacy but I will sum it up by saying it is the worst business of any kind that I have ever dealt with. I would not entrust them with my dog's medication. Save yourself and go anywhere else. read more

Worst.Pharmacy.Ever. EVERY single month we go in to pick up our regular prescriptions, there is some kind of issue. They have overcharged us repeatedly. We have had to go back and get money refunded, or we have to argue with them about coverage until they call the insurance company. I have waited over an hour in the store only to check back in to find out that there was some issue and they can't fill it. I have witnessed others in the store complaining about the exact same issues. The younger male pharmacist seems clueless and uninterested in customer service. I mentioned him to a friend I was complaining to, and he knew exactly who he was and shared the same experience. For whatever it's worth, the makeup lady is very helpful and the store staff is friendly. read more

Pharmacist is extremely rude. I have spoken to management way too many times and she only gets worse. She calls you up with, "What do you need?" Never says thank you and always talks over you. God forbid she should ever smile. If something goes wrong with the keypad she always blames the customer. They finally lost a customer over her. read more

Extremely rude and terrible customer service in the pharmacy. My doctor called in a prescription by leaving a voicemail on the prescriber line. The lady who answered the phone seemed very put out that she had to check the messages and was very rude. This is the last time I will use this location. read more

I went to this walgreens for a COVID shot. Maybe this is how covid shot is being administered (since there are so many per day) but after the shot, I didn't even get a bandaid. There was no 'care' in how the person was administering the shot. read more

I don't typically leave reviews for places because I used to work in customer service and I just...know how it can be. However, I just left this Walgreens pharmacy on the verge of tears and want to warn people to stay away from this pharmacy if they value being treated with care when receiving medications or treatment. I came in trying to pick up a new medication last week to treat depression and anxiety, and they withheld this medication and one more of my medications due to them having an interaction. This morning, I returned under the impression that my psychiatrist's office had called and handled it with them so that I could pick up the medications. When trying to explain the situation to the woman at the pickup counter, Deanna, she kept rudely cutting me off and wouldn't let me finish explaining my situation, telling me what i already knew. I then called my psych's office and they called the pharmacy FOUR TIMES trying to get me cleared to pick up my medications. Finally they left a voicemail, and when I told Deanna this she continued to have the most rude attitude and turned to the pharmacist saying, "i GUESS there's a voicemail about her medication" and continued to act like it bothered her so badly that I was trying to get my medications at her pharmacy. I have pretty debilitating anxiety and have a hard time speaking to people in public as it is, and because of Deanna's attitude and the way she treated me and other patients while I was there, I will definitely not be returning to this location. I shouldn't have to deal with that for simply going to a pharmacy to pick up a medication, and neither should anyone else. Someone needs a vacation, or maybe a new career path. and it's not me. **I should add that I also wasn't offered a consultation for these new meds that have potential interactions, and I was honestly afraid to ask for one because she made it seem like my presence was such an issue. I think a consultation might have been important for me to get though! read more

Horrible pharmacy. I have had issues with them for years, but I decided to try again today for convenience reasons. It was approximately 10 am when I got there and no one was in line. It was pretty quiet, probably because people have stopped coming here. I gave the girl my prescription, then she said that the pharmacist was ON BREAK and I should wait an extra 15 minutes for her to get back to check the date on my prescription for refill. What?? You've been working a whole hour and now your on break? Isn't that why you close for lunch? I'm fine with breaks, but where is the backup pharmacist to help customers?!?! I was speechless. She asked me if I wanted to wait while the pharmacist took her break at 10 am. I left because it is the day before Christmas eve and I have a lot to do, I dont have time for incompetence read more