This is honestly one of the biggest and nicest CVS locations I've been to. It's located right off Charleston, near Red Rock Casino. It's surrounded by restaurants, shops, and other stores, so it's in a really convenient spot if you're already in the area. I've always loved CVS in general especially because of the CVS ExtraCare program. For only $5 a month, you get $10 in rewards each month, it pays for itself . There are also many discounts through the app. Any CVS brand in the pharmaceutical section is automatically discounted an extra 20% at check out .. I always tell everyone that will listen how they should sign up. What makes this CVS location stand out is how big it is, it's almost as big as a small market. They have a huge selection of everyday essentials, beauty products, snacks, and seasonal items and I even noticed a few brands here that I haven't seen at other CVS locations. Their seasonal section always impresses me. The staff here has always been polite and helpful when I've needed something, which I appreciate, especially considering how busy this location tends to be. Every time I've come by, it's been pretty packed. There is usually a line at checkout and the self check outs are also busy. If you're in a hurry maybe this isn't the best CVS to stop at . Overall, I'd give this CVS 4 stars. The size and selection of products is good and it's one of the biggest CVS stores I've visited but be prepared for a crowd especially during peak hours. . read more

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They get zero stars! They are always closed and when they are opened are rude and seem bothered you drove up pr walked in. I drove up at 7:40 pm and it took them 15 mins w one car then the next car was up there for a few mins/ drove off they came to the window after I'm there for few mins to tell me the register was closing 8:03 I said so let me sit for 5 mins to tell me this The lady just shrugged her shoulders read more

I reviewed this location a year ago & not much has changed except I'm getting more regular prescriptions now & I continue to enjoy this location! I'm still not getting the negative reviews since I've had nothing but pleasant & helpful interactions with both the retail staff & pharmacy staff. This is luckily the most convenient location for me, but the positive experiences help me to keep coming back: yay! read more

CVS Pharmacy - Look at this adorable headband that's environmentally conscious and I used my trusty CVS coupons& Extrabucks & only paid $1.50 for it: yay! - Drugstores Near Me - LAS VEGAS, Nevada

Excellent service at 8580 w Charleston Las Vegas. The pharmacy people are great. Hope their supervisor reads this.

As stated before in the reviews the pharmacy has insanely bad communication. Went to pick a prescription at noon and they told me it wouldn't be ready until after 2pm. Went back at 2:30pm and they told me they don't have the medications in stock... wtf? A simple phone call would've been nice. Unreal. read more

Look, this pharmacy has rude team members, terrible communication, and inconsistent service. It's really unfortunate for me personally as they are quite literally a short walk away from where I live, and the convenience would be great, and has been the only thing that's kept me coming here; to add, I'll probably still shop here since the store aspect hasn't given me any issues. The problems that I've noticed may not be noticeable if you don't have to routinely pick up your controlled substance prescription every month for almost two years, but in two years I've gotten my head bit off, inaccurate communications about the readiness of the medication in question and the availability of it too, for just Adderall! I've tried giving them the benefit of the doubt, but I've only had one good experience and out of the amount of times I've come here it's irrelevant, or in statistical terms: an outlier. It's actually gotten to the point that I send my partner on my behalf so I dont have to either be accosted for their mistake, or start a fight cause I'm tired of hearing it from them, I'd like to not be a Karen ya know. All I'm saying here is if you have to depend on a place for a needed medication, on a routine and regular basis I do not recommend this place even slightly. Take this L, CVS. Walgreen gang read more

It took almost 30 minutes just to purchase some cold medicine and that is just ridiculous. I won't be back.

Even if this store was immaculate and the staff helpful (its not and they arent) I'd still rate it 1 star because this place literally smells like my late gmas bathroom after she'd blow it up from not having a colon.... lmfao. The ENTIRE store dude.. the entireeeeee store. read more

The staff was friendly , wore masks, and gave us the information that we needed about testing and keeping safe during the pandemic times . I felt comfortable read more

EVERY single time I go to this CVS I ALWAYS have issues! The staff is the WORST, rude, hard to talk to especially if you ask questions. The staff always takes their time to do anything. Including their pharmacy! Never can contact them on the phone. Dirty! Dirty! Dirty, Outside! like they don't care about emptying the trash anywhere. Sorry, not sorry. DO NOT ENTER lol read more

Extremely disorganized pharmacy when it comes to having monthly prescriptions in stock or contacting the doctor for renewals. Some employees are competent, but too many are rude on top of the incompetence. A major knucklehead is John, who is dumber than a bag of rocks. It is a mystery how people like him are even employable, let alone in a pharmacy. read more

Terrible! Pharmacy is slow as molasses, disorganized and long wait. CVS has gone downhill overall the last few years. My advice - steer clear of this one, nightmare! read more

Pharmacy is horrible. They tell me I have to wait to get a prescription filled unless insurance overrides it. I call insurance and they override it and calls pharmacy and pharmacy tells them my doctor has to call it in and OK the early fill but when doctor calls, they tell him it's pharmacy policy not to fill. So I filled my 1 month script, skipped the first week...go in today because I have a week left and they refuse to fill it saying it's too early. I explain it to them again...it keeps me awake for 24 hrs and I work on airplanes. I take it Saturday mornings...if I take it any later, I either have to call off on Monday or go to work half asleep. Do you know what happens when someone who is half asleep works on an airplane? Things get missed and it could cause an accident! So I'm at risk of losing my job because I have called off so many Mondays. I'll have to pay full price and go to another pharmacy because insurance is for CVS only. Oh and the staff are very condescending and rude. read more

Terrible customer service I ask two girls for help in the cash register for retuned and too busy stocking products need cashier

Horrible service.. made an appointment for Covid vaccine.. arrived 10 mins early and still ended up waiting for an hour.

Worst customer service ever! Heather the manager stepped in to help with relieving the line from being so long. I needed to make change after using the ATM so I bought a buy one get one free Candy deal and my phone number didn't work. So I tried an old one and that one didn't work and she acted as if she couldn't help me. I have a CVS card you stupid fuck and I've used it many times before. Walgreens isn't such an asshole when it comes to this shit and that's why I always go there. My phone number always works there and when it doesn't they don't look at me like I'm a criminal they just type in the override one. What's wrong with people these days that card shit is bogus anyway!! read more

I'm sorry for this disgruntled review because the staff of this location are always nice, courteous and helpful, but the pharmacy (which is what I use primarily) is grossly under-staffed. After moving here from California a year and a half ago, I transferred my prescriptions here from Walmart for location convenience. My scripts, all now from a local physician, are supposed to be on auto-refill, 3-mo supplies--but I've had some difficulty (to put it nicely) getting that program to work. It's not only hit-and-miss but so are the text alerts when the script is ready. The very worst part of dealing with this pharmacy, however, is the ridiculous wait time on the phone should one need to call to talk to a pharmacist! Today, as documented by the screenshot, I was on hold OVER 27 MINUTES just to request a refill!!! I'm sorry, my time is just as valuable as yours and ain't nobody got time for this, no matter how nice you are. read more

CVS Pharmacy - Drugstores Near Me - LAS VEGAS, Nevada

Slowest drive thru for prescription pickup. Been in line for 15 minutes now with 2 cars ahead of me

Went to the drive through for a COVID-19 test and it was quick and easy. I waited behind one car and was at the window 10 minutes before my appointment at 10:40am. The woman was a little unpleasant but instructed me through the self serve test well. I was gone after maybe 10 minutes. read more

So I was just at CVS with my 13 yr old daughter shopping 4 her girly needs for the month and a very specific nail polish color she really wants ....when what I know was the manager Heather asks me if I need help finding anything I replied with," no thanks I'm waiting for a text back on the specific color were looking for" she stood and stared and was politely stand offish she was obviously watching us as if we were doing something wrong my daughter left the nail polish area n went to the girly aisle she couldnt find what she was looking for n I could hear her ask the manager who was so Eager to help us a minute ago if she knew where a certain brand was at manager said whatever's on the shelves is what we have and walked away so I went to join my daughter to help her find what she was looking for....when the cashier Aleshia pops up at the end of the aisle and kinda almost saricasticly asks if I'm looking Anything in particular I said no turned around and walked away they again popped up a few aisles later By now I'm irritated and offended by them both we get in line to pay and the manager Heather and cashier Alicia Are both at the registry whispering and looking at me and my daughter like we're criminals the manager then came from behind the counter and stood behind the align the cashier had a very disrespectful attitude as if she was too good to help me I paid grab my things and left Neither said anything To me I got in a car with my daughter and we talk about what just happened I was instantly mad all over Again I went inside and asked the manager if she was the manager she said yes I asked her name she told me and then politely saricasticly and irritatingly said have a nice day! Other customers also witnessed it n just smiled at me like they understood how I felt ! This cvs has the worst customer service ever !!! read more

Terrible. Customer service is terrible, how can that be allowed? I was on hold for a good 15 minutes, just to speak to Marry. First she told me that she didn't see any of my information. I'm put on hold for another 5 minutes. She asked me if I wanted a months supply of my medication or 3 months supply of my medication. I've never been asked that before I told her I didn't understand what she was asking. I usually get it a month at a time like most medication? She continued to ask the question the same way with more attitude. My stupidity does not entitle her to treat me disrespectfully and rudely. When I asked her to speak to the manager and for her name her tone of voice went high. Manager was equally cold and rude, saying she was trying to save me money, but she never explained the point of her question was in regards to price differences. Don't go here!!! Read all the reviews! They're all the same and no one cares! read more

They are so rude here. CVS, you need to train your employees on good customer service. They don't have basic skills and they are the interacting with your customers. When I last checked, there are many other competing pharmacies out there so I am definitely switching. read more

The worst Pharmacy I have ever used. They will not call you as promised if they have a delay or issue with your prescription. If they promise to call your doctor to check on your prescription, they will give up trying if the doctors office is too busy to answer their call. I took my prescription in today at 10:45 am. They said that my prescription should be ready by 1:30 pm. The pharmacist did inform me that there was a code missing from my prescription and that she will call my doctors office to retrieve the numerical code. I asked her if they will inform me if there were problems and she said yes. Well, its 2:15 pm and I go to the CVS to pickup my prescription. I called twice before I showed up, but they didn't answer my call. So I'm at their counter and the pharmacist tells me that my prescription is not ready because its missing a code. They said they tried to reach my doctor twice but there were no answer. So didn't the pharmacist promise to call me if something went wrong? It's been almost 4 hours since they took my prescription. They didn't do anything they promised me. This is called bad customer service. Their excuse was "we're really busy today". Unacceptable. They are unprofessional and they just don't care. I went to Walmart after my disappointment with CVS. Walmart was no problem as usual. People there always treat me with respect and they have a texting service when your prescription is ready to be picked up. I learned my lesson today. No more CVS Pharmacy for me. read more