Worst CVS experience. short Hispanic lady with glasses dark skin was terrible. I asked for an item and she was very rude about it. Very condescending. I'm sorry that you work at Cvs. Perhaps you should work at McDonald's instead I will never go here. I will only go to Walgreens going forward zero out of 10 stars. Don't go here! read more

Calling the pharmacy takes you to a completely unhelpful "AI assistant" without a phone tree and no way to speak to a human. I will be taking my prescriptions to another pharmacy ASAP. read more

I've been coming here every year for flu shot. It's fast and quick with or without an appointment. Have a lot of cameras and security guard, which is good. Parking is great too, shared with Jack in the Box. read more

I don't really leave reviews on places, but me and my husband are hella disappointed after the customer service we received here. The manager was horrible! Very rude! Very gross! Very sad! Honestly disgusted. Sunday 7/20/25 9:15am read more

If you can survive the parking lot, this cvs is ok. Long lines at the pharmacy. The homeless encampment at the alley next door causes a lot of problems for this place. They have "security" but they don't do much. read more

CVS Pharmacy - CVS prepares for the olympics by hiring a new greeter. 6/7/25 - Drugstores Near Me - LOS ANGELES, California

Nan was very helpful And The Pharmacist always Answers questions... I'm a member, so I get notifications on good discounts... read more

CVS has gone so far downhill, and this one is certainly disappointing. Lousy selection, long lines. Today my receipt didn't print out, so I didn't get my coupons, which are some of the only perks of shopping at CVS, even though they only last a week before expiring now. A staffer told me that, if I downloaded the CVS app, I would get coupons. It took forever to download, so I had to leave before it was done. And by the time I was able to open it, the piece of junk wouldn't even let me sign into my account. read more

Worst pharmacy I have ever had. Only continue going because I can't travel far. They never call my doctors like they claim to when getting my prescription. Every month my pick up date gets pushed back a or more back because they can't get it together. Answer calls from doctors, call them back. And they never call when the prescription is ready like they always say they are going to do. Worst pharmacy experience ever with these guys and they act like they could less, doesn't matter how polite you are. read more

They will not allow a transfer oF my scripts to my new pharmacy. They keep calling and filling my scripts when i have repeated told them to not fill and to transfer them to a closer pharmacy-which is not theirs. Question for corporate - Do you pay the managers a bonus for the scripts that they keep and fill? I'm close to calling an attorney to get them to stop. They do not even listen to my doctors office-which we have both called them for over the last three months-yes 3 months!!! What dos a person have to do to stop any relation with scripts to CVS!!???!!??? read more

my prescriptions are always on time and they will even change a few dollars to quarters when I need it for laundy

I feel like the injections I received were to high up in my shoulder when supposedly doctors do it at a lower arm level, it's the 3rd day after my vaccine and I feel progressively worse, more pain, more fever more arm swallowing and sensitivity with my arm being in massive pain. Severe migraine and fever has been on-going and i called CVS and they told me to keep taking ibuprofen and nothing seems to improve and truly believe they are not conducting the proper medical practices. Someone please reach out to me with suggestions or Assitance, thank you. ( + they didn't take my insurance I paid everything out of pocket, witch was very expensive ) costumer service is very poor at this location. read more

CVS Pharmacy - Progressive swallowing taking over my entire arm leaving my left arm without mobility and EXTREMELY sensitive and painful. - Drugstores Near Me - LOS ANGELES, California

See all

I come here often, sometimes things are in stock sometimes they're not. Everything is always clean, pharmacists are excellent. I love the selection this CVS has. Health items to toiletries and food/drinks, souvenirs. It has a jacked up parking lot but hey it's free parking in LA. I want to shout it MARIAH who is always amiable and nice, and helpful. All the employees are, actually, which is great, but Mariah is always amazing. Give her a raise, give all the employees a raise. And if you ever ready this, Mariah, get a bomb job somewhere. Get your IT certificate or something. You deserve to get your bag. read more

4 stars for the customer service of this pharmacy. Though it's not 24 hour staffed, they always go out of their way to help you with your questions &/or needs. The retail store itself is average enough, seems like a fair amount of pan handling always going on outside which always makes me uncomfortable parking wishing security would not make people feel so vulnerable (carjacking, thefts, etc-a lot of crime these days). read more

I have been gong to this CVS for 10+ years but today that ends! I made an appointment for a Covid vaccine. When I arrived I was told that it would be a 5-10 minute wait. 25 minutes later I asked for them to cancel my vaccine and not charge my insurance. I was told "I'll get to you right now". Ten minutes later - nothing! Ten minutes after that a woman come out and tells me the she is going to take the person who had the appointment after me first. WTF???????? Still not sure if she was ignorant of my appointment or intentionally being rude. Time to find a new pharmacy! read more

Terrible store. I wanted to buy advil and toothpaste. Rang buzzer to get service. I waited for a half hour. Kept pushing button. No one came. I left. Called and no one would speak to me. Wanted to send me to the guy at front counter who was rude. Just kept saying have a nice day. Plan to call main office. No one could help me and there were no customers in front the store. Said short staffed they told me. read more

Bottom tier experience at this location. Customers are treated like thieves as soon as they walk in the door. Entirely uncomfortable shopping. I left before I was done shopping bc I was sick of being followed by staff. read more

Always so prompt and friendly even when you aren't feeling well. Just wanna say thank you to Ellio for being so helpful!

Stopped in for one item, ended up grabbing more than intended. Martha went above and beyond for me. She let me know about a really awesome promotion for the Claire items. I was really happy with my visit. She was really great made me forget I was shopping at CVS! THANK YOU MARTHA read more

Come one come all to the circus that is CVS Pharmacy, lmaoo This place is a zoooo for real for real. A friend and I pulled up here to get some essentials required to pre game before the Clipper game and it was a hot mess to find anything or anyone to help (I wasn't even high yet, loolol) The cashier was helpful in applying a discount code but it toooooook foooooooor evvvvvvvvverrrrrrrrr. I don't wanna come back. Please don't ever make me come back. lol read more

CVS Pharmacy - yeeeeeeeeeessiirr - Drugstores Near Me - LOS ANGELES, California

Manager was bad told me to leave my purse outside. Which had my wallet the and myoney and other personal items.. very rude and disrespectful

Convenient 24 hr CVS in Downtown LA.. Been here many a times for stuff I needed last minute for trips, traveling plans, parties, sickness, first aid, nail polish, lip stick and the occasional sale items. Decent store with plenty of parking shared with Jack in the Crack. read more

See all

There is a female CVS worker who works in the pharmacy. Second time, I encountered her on the phone. No customer service training. Does not ask if there is anything else needed. Quickly wants to get off the phone. These are customers in need of medications! Instructed me to call another CVS and even the CVS she referred me to was frustrated by her procedure and did not call the prescription in. Clearly a LAZY employee! Train Your Staff 1050 Sunset CVS!!! Please Do Not Contribute to Customers becoming patients due to the lack of your Service!! read more

This is my go-to CVS! The manager at this location is pretty cool. Every time, he helps me check out, it's always a smooth experience. That is something very hard to come across these days. Yes, I can go to another CVS but WHY? The staff here are cool and glad that the self check outs are always available too. The only thing that I'm concerned about are the homeless - who wait for a chance to steal and run off. There's nothing that anyone can do about that. It's always a scene but anyway, this is Echo Park! read more

i was just sitting in the car. wow. the security guard let a backpack with a guys whole life in there get stolen. how is an establishment that forces customers to leave backpacks at the door not even be responsible with them? the security guard continued on to litter in front of the store, eat a snack, then smoke. maybe he was on break but you're the security guard. a representative of the company but you're letting everyone know how this establishment is run. good job cvs! read more

CVS Pharmacy - Drugstores Near Me - LOS ANGELES, California

See all

My husband and I had our prescriptions delivered to the Rite Aid pharmacy for over ten years, so when our insurance company changed us to CVS in the Target store, I was a little hesitate, but not anymore! The staff which includes Tina and Cherry are so nice to work with! I go by just to say hello when I am in the store shopping! read more

CVS is a ok store but I've been using their app for sometime now and it's bad, slow not user friendly and always keeps you guessing, thinking your getting a good deal until you get to the register and check out. The app is very miss leading and I've even heard this from some of the checkers. With the Epidemic you would think CVS would be more ethical and help the customers more, everyone is going thru a hard time and I feel they need to up their game a bit. read more

This was going to be a one star review, but because of the customer service I just got, I'll change it to 5! I came in this morning and purchased a candy bar. After eating one of the Twix and noticing it was stale, I read the wrapper and saw that it expired a year ago. Maryland (who also happened to be the same girl who checked me out originally) was super nice, let me pick out a new candy bar, gave me a refund, and also a $2 coupon to use at CVS! I was kind of nervous to come in and complain, but felt like they should know they had expired candy. Maryland made it worth coming in and even thanked ME! Thanks for the great customer service! read more

I would suggest finding another CVS or heading to Target. When you walk in and have security and sales staff just standing around talking, they SEE YOU NEED HELP but they keep on talking, then finally want to do some semblance of work and ask you to give them and item you had to get for yourself. Just to point out a button, hidden on the wall, so they can GIVE YOU WHAT YOU GOT FOR YOURSELF... yeah it's the nonsense for me!! If you have so little faith in security that you have to lock up 9 Volt batteries, either hire ACTUAL security, have sales associates on ever isle OR don't do business in an area where you don't have respect for customers and their time. read more

Not sure why there are so many negetive reviews. I stopped here many times but I always find staff here very friendly, helpful and quick. Better than most of the pharmacy around here in terms of customer service. read more

This is my local "candy shop." Whenever I want Halloween candy or Christmas candy, I head to this CVS. They're open 24 hours. Yay! I never have trouble parking. They also have good prices on beer, wine & liquor. read more

Went here for my COVID-19 vaccine. From booking the appointment to check-in to leaving after the timed 15 minutes, the whole process was very efficient! Gave sufficient information, instructions and reminders prior to appointment. Friendly staff, no wait times, answered all questions patiently, very organized. Clear stations and directions. Congrats to the team there! Best CVS service ever! Thank you for everything you do! read more

Echoing the sentiments expressed in a review for my local post office (http://www.yelp.com/biz/united-states-postal-service-los-angeles-3#hrid:1n-i7SwjWWlwKcEnYZqaMg/src:self), I only come to this particular CVS location on Sunset http://www.yelp.com/biz_photos/-Y4bnpcc1UidzXCApH9rrQ?select=MWC3VhySOfeIBLju1UYxKg out of necessity due to its proximity. It's just your typical 24-hour CVS where you can get all your basic toiletries, stationary, makeup, snacks, holiday cards, alcohol, medication, etc at any time of day or night. The photo station is right next to the cash registers, + the pharmacy is in the back. They tend to be pretty good about keeping things pretty well-stocked so I've never had a problem finding anything even if it's on sale in the weekly ads. Nestled right between the 110/101 freeways as well as Dodger Stadium + Downtown LA, this location is a fairly convenient stopping point especially since it has its own parking lot + self-checkout stations for when there's a long line. And yes, fairly frequently there is a line of at least 5 customers despite 2-3 employees working the registers. The reason for why I give a rating lower than the 3-star stamp of mediocrity is due to the air of disregard in providing the customers with at least the standard basics of customer service you'd expect at any retail store... knowledge, smiles + a proactive attitude to help. Nonexistent here. A more specific experience was when they sold my roommate SPOILED MILK! *cringe* It was unopened, cold to the touch, + still several days before the expiration date when she bought it... brought it home only to be thoroughly grossed out by the stench as she was pouring her first glass. It wasn't even 2 hours later when I came home to the news + insisted we return it immediately... to which the employee behind the registered obliged but offered no consoling apology or even a surprised reaction for this inconvenience. Although this was definitely a single incident out of the zillion times I've frequented this CVS location, it does make me question what monkey business goes on in the backroom as to how this could have happened. Oh yea... + be wary of the bums hanging out outside the store. The security guy is always more concerned about what goes on inside than out. read more

Came here during my whole kidney stone debacle... http://www.yelp.com/biz/good-samaritan-hospital-los-angeles#hrid:cBuAg5Gh8h5SHF-n0CVD1A I picked up some comfort items including a RAD wrap-around heating pad. That thing is rather advanced with a settable timer and several heat levels! It was also kind of pricey but believe me, you will pay A LOT for some comfort when you're in the throes of such pain! Anyhow, I was able to get in and out pretty easily, despite my pain. However, the staff wasn't exceptionally friendly or helpful so, I can't go higher than 3 stars. Or maybe my world was so colored by said pain that I remember things in that light... who knows! I am happy this decent place is near me (and easy to park at!) for those times when my local Ralph's fails me. read more

CVS Pharmacy - The magnificent heating pad! A Sunbeam model no. 902-5 - Drugstores Near Me - LOS ANGELES, California

Open 24 hours! Best thing about you Definitely my to-go when I need late night booze, snacks, medicine or necessities. I almost never visit this location in the daytime. Parking can be frustrating. It's a large parking lot but in between customers going on quick runs and the traffic from Jack in the Box, you'll be lucky getting in and out of here with ease I enjoy their self check outs but there's always a machine that's out of whack read more

This place is busy. I saw Homeless people outside. A Fight almost broke out inside. Nice employees but I feel like they should have a full time security officer there. If they do, I did not see them. Cvs is still one of those places you can go to when you need something last minute so I don't think I'll ever stop going. read more

I had to grab some cold medicine while nearby for business. They had what I needed and I was out quickly. I had a dream last night that I was in a huge library. In my periphery, I could see my ex Rebecca. She was always just out of reach. I would see her looking around and I would call out to her but she couldn't hear me. I would go to her and groups of students would get in my way. As the dream wore on I would call out her name and people would hush me because I was in a library. Then I finally saw her I called her and she slowly turned to me. I could hear Billy Joel's "Light as a Breeze" playing. She loved Billy Joel. When I was about to look into her eyes, I woke up. I then burst into tears. I called into work that day because I was in too much pain. I know it wasn't real but it felt real. I played Billy Joel all day and I haven't been right in my head since. Parking at this CVS can be a bit of a hassle. So plan ahead. read more

Cvs is good but only with rewards are app Very clean & stocks Employees doing a good job At getting in & out fast. read more

CVS Pharmacy - Drugstores Near Me - LOS ANGELES, California

Pharmacist hesitated then figured a way. Store was way stocked but expensiive. CVS sometimes has a very good price, sometimes prohibitively high. read more

I have been going to this pharmacy for years since it is close to work and home. I have prescriptions that need to be refilled on a monthly basis. For the most part, I think the staff is rude and some of them have an attitude problem. That includes the pharmacy manager. I really do not appreciate that since I have been a long term customer. There are a few exceptions, and I am happy to interact with those people when they are there. But for the most part, the others don't make it pleasant. After reading the other reviews here, I feel somewhat relieved. I know that the experience I have at this pharmacy is not unique to me. I will say that the store manager, Natalie, is very pleasant and helpful. She appreciates long term customers. Customers can always go to her if their experience at the pharmacy is unsatisfactory. However, if I went to Natalie every time someone at the pharmacy was rude, it would not be practical. It would be too time consuming. So often, I just put up with the folks at the pharmacy. After reading the other reviews here, I am thinking that maybe I should share with Natalie the attitude I encounter at the pharmacy on a regular basis. read more

Only gets two stars bc the security guard is very kind. Otherwise, this store is a scam. The prices are absolutely ridiculous, and the only reason I go is bc I signed up for a care card. I get coupons literally every day texted to me from how often I go there and I finally decide to use a coupon and they said I can't because "the card doesn't match." They said I must've opened multiple accounts which I know I didn't. I told them it's clearly attached to my number because I'm getting the texts and I literally have the coupon, can you just use the coupon code? They told me no and that I had to call some 1800 number to fix a mess they made. Literally never going here again unless it's a DIRE emergency. Y'all got to do better. read more