Went in for a sinus infection and Leslie the practitioner made it seem like I was only there for drugs. Very unprofessional and didn't want to treat me. Made me feel so uncomfortable in a vulnerable position. I've been to this minute clinic many times and NEVER been treated like this. I hope she finds a new job that less compassion is needed. Basically told me to go home and tough it out. read more

I haven't had any issues picking up my prescriptions and they have all been correct. Don't know why so many negative reviews, and can see some people completely disregarding their own negative behavior in the comments. read more

Every time I go to the CVS the people there are either rude or constantly confused about my prescription order which automatically refills and doesn't change at all. Just really poor staffing at this branch. I'm taking my business elsewhere. read more

The Pharmacy is a problem. Yes the staff is consistently rude. Yes I have had my pills shorted. They left the freezer open and destroyed thousands of dollars in vaccines once and shingles vaccine is not available here. They fail to fill prescriptions on time and I have had gaps in my medication OR they refill too early and blow up your phone with robo call reminders. I have complained to the manager- nothing changes. Now I am complaining to Corporate. I don't expect change. CVS has a monopoly with insurance carriers and has zero incentive to do a good job. They are just bad. If you have a choice - run to their competitors now! read more

I've been going to this pharmacy for years and never had a problem. Then one day I noticed they shorted me 10 pills, I contacted them immediately and they treated me like some scam artist. They said they double count all their refills and what is done, is done and they would like the pharmacist know. Someone working in the pharmacy is stealing pills. read more

CVS has nothing on RiteAid when it comes to customer service and service in general. Unfortunately for me my insurance carrier has a contract with CVS but that's only for 90 day mail prescriptions. Otherwise I use Rite Aid EVERY time read more

CVS pharmacy in NC has truly earned and deserves their quality rating of 1 or 2 stars! I urge any self-respecting person to utilize any other pharmacy - especially independent local pharmacies. Scott the pharmacist is rude and unprofessional, incomplete and neglectful of his duties when he fails to ask if the patient has any questions about a new drug. He and two of the technicians were inconsiderate of my disability issues. The outside pick-up window is usable only if the staff is inclined to serve you there. They actually refused to sell me my prescription unless I came into the store despite explaining the inconvenience to me. They said they wanted the window available to care for other clients while completing my transaction, but nobody was waiting behind me! Rudeness and unprofessionalism have been embraced at CVS for the past 2-3 years, as it is a recurring theme. I will say that some of the staff have been completely professional and pleasant, but consistency is not one of their virtues. read more

Pharmacist gave misinformation about a product which costed us significant amount of time when attempting to clean an infection on our newborn child. The pharmacist was also rude when delivering this information. There is a pharmacy across the street at Acme in which we've received far better service. read more

Really wish I did t waste 10 mins of my Saturday night when they close at 9pm everyday and not 10pm

I will avoid this place at all costs. I found that the pharmacy staff are high handed, condescending, unsympathetic and confrontational. I am still in shock at my treatment here. This was compounded by CVS head office ignoring my call to give feedback. The Rite Aid down the street gives far superior service in my experience. read more

Store hours posted til 9pm... well there clock must be fast because they are closed and it's not 9pm...what a joke!

Poor customer service .... Waited almost 15min in the drive thru after she got my info .... I dropped off perscriptios earlier to be ready for pickup at said time .... Granted someone else was before me at the tube teller ... I had to wait a couple min to get to the window drive up cause I waited for someone that was in front of me ...no biggie ... However after my turn I then waited a solid 12min after I have my info to pick up..... Then someone else finally came and got my info again and speedily got my prescriptions ... Just incompetent all around ... What's the point of dropping off prescriptions then picking up only have to wait as long as if you was going to wait for them to fill it ... CVS as a whole are terribly incompetent with smooth and speedy service ....this day and age you would think they would grasp this concept ... A guy with a bit of common sense and a high school education could find a better system than they have in place now ... Every pharmacy I've ever been to had a better and much smoother interface and better customer service than CVS.... So I know it's just not this particular location .... Pretty sure it's country wide .... WAKE UP CVS !!! read more

Great place to get prescriptions. They may be super under staffed, thus the reason why they may not have your script ready on the dot when they said earlier, but they try their best to meet you with friendly customer service even when they're extremely busy as well as meet your demands. I've had to wait a few minutes after dropping off a prescription after I dropped it off earlier to pick it up but they apologized for the wait and got the medication to me in literally ten minutes maximum. I would still recommend them over any of their competitor's just from the service and friendly atmosphere. read more