I just switched to Norwalk Pharmacy, and already my experience is night and day for the other…read morePharmacy. Everybody is kind and actually talks to you and calls you back and they are so efficient. Best thing I've done was switched to them.

The best customer service you could ask for. This is the place to go. They are efficient, competent…read moreand kind. Can't say enough good about them. Give up the big box / mass market pharmacies like CVS, etc.

Do not buy gift cards from CVS. They sold us a $100 card to Lululemon and when we went to use it…read morethe card showed a zero balance. Neither CVS or Lululemon would refund us for our purchase. Basically robbed with zero accountability.I will never shop there again.

Very rude and un-cooperative pharmacy staff. My providers phone was not pickup even trying multiple…read moretimes to place my prescription , she also left voicemail but there was no call back nor any medicine was prepared. When I went to pick the counter staff was very rude, said there is no voice mail. I showed the my prediction and doctors contact saying that they tried to contact, no one would pick up the phone. The voice mail Was left but no medicine was prepared. I asked if they could all my doctor she said she doesn't, I called the doctors office so that they could speak to the staff at the pharmacy, she refused. Asked if there is another number, my provider could call , she said there is no other nunmber. Showed here the prescription but she staff refused to take the prescription. This happened when I went to collect my prescription after my oral surgery, asked for the manager, she told me I would receive text if the order has been placed, that it. No apologies of the other staff rude and irresponsible behavior, no apologies on the Pharmacy's behalf. This has been the worst experience I have had in any pharmacies.

July 2025 experience with pharmacy AWFUL Rude, verbally…read morecombative pharmacy tech. How does management allow this? Very poor pharmacy insofar as wait times and customer treatment. This tech needs to be talked to by management....she cannot treat people the way she does. Abuse plain and simple.

This is really sad . I thought there was no Pharmacy worse than CVS, and Walgreens has proved me…read morewrong. My doctor sent a script in for twice a day for 60 pills and they gave me 30 pills in one bottle and no pills in a second bottle. I miss Rite Aid.

There's been a handful of stores I'd be a customer in in the years I've lived in this state and…read morestill sometimes go to now and then. This Walgreen's is one of them, but the closer to present day we're talking about, the less frequent my visits have been. I have yet to make a 2026 visit, but I did come just a few weeks before this past New Year when I was trying to complete my shopping for a gift exchange that was happening the next night. If you haven't figured it out yet, this place is one where while I haven't been in recently, I have been in here more than enough times that I can safely say what my thoughts about this place are without any worry they will change anytime soon, if ever. Honestly, this Walgreen's is really just a place I would go to if I really need something simple from there like a gift card, wrapping paper, or maybe even a light snack. I never pick up meds from their pharmacy because I go to a CVS for that. I used to get their soft drinks from time to time until I found cheaper options that were more in line with what I needed. It was never really reliable when I used to eat frozen meals a lot more often in the 2010's. It was always more useful for something like the ice cream bites or the like. As for the inside of the store itself, it's basically fallen in line with other Walgreen's in the state. They're a struggling franchise. While I can still sometimes get what I need from here, the post-pandemic world has certainly not been kind to this location. It also hasn't helped that ever since The SoNo Collection was built this has inevitably taken traffic away from this Walgreen's. Maybe a little too much traffic away for this place to be relevant anymore. I don't mind this Walgreen's and I'll still come in if the situation absolutely calls for it, but I don't know for how much longer this location is going to survive.

Such a disastrous setup of a Walgreens. Dirty, unorganized with bare shelves. Asked for help after…read morewaiting 20 minutes for someone to help me and they had no idea if they had children's Tylenol! Never going to this Walgreens ever again.

Warm and friendly local pharmacy. Very reliable. They also carry many soecial product for man and…read morewomen.

I am having concerns about here. My prescriptions are often wring now. Something seems not right…read more today I found out that my . concerned about a pharmacist as she seems to fill prescriptions very under filled and then screams at customers

I gave them a 2 because the store was set up very nicely. It was very clean and organized. It was a…read morenewer CVS with an updated makeup section and lots of bright lights. I also gave it a 2 because everyone that worked there had NO PERSONALITY. I had a hard time locating the office supplies today and I asked a woman who just stared at me blankly and said "over there." Well thanks, I could have figured that one out myself. When I went to the front to pay, the gentleman behind the counter was staring off into space and did not see me coming. A woman that worked there shouted, "you have a customer," to which he looked at me and I moved forward to the counter. He did not say "hello", he did not say "did you find everything?", he didn't even say "Do you have a CVS card or phone number you would like to enter?" I was shocked. I mean CVS does not sound like the most fun place to work in the world but come on, have a little personality especially if you are dealing with the public all day. On a side note, I went to the CVS up in Glastonbury CT yesterday and the gentleman at the front desk was so peppy and happy, it was amazing. I wanted to come back that same day. He was SUPER excited. I'm not saying that you have to be super peppy when working with the public but a nice smile, a "hello." Anything but blank stares.

Disgusting how the pharmacists treat people. I have the flu and my husband went to get me Sudafed…read moreand was at the pharmacist at 1:30PM. The pharmacist turned him away and said "I cant serve you, we close at 2pm." My husband said "it's 1:30PM." And the pharmacist said "yeah, I know." Do better cvs with who you hire as pharmacist! Nothing but low class and lazy people you guys have working for you over there.

Friendly staff great products. I love getting my flu shot here and filling prescription for the…read moreentire family. The organic isle is impressive. Parking is easy.

This is to register my sincere thanks to Mary Ann and her team of professionals for their…read moreoutstanding courtesy and service. Both Mary Ann and Debbie - and others - are wonderful to work with. They take a special interest in their "patients" and go the extra mile to take good care of us. Sincerely and thankful, James B Kahmann Norwalk

Service , knowledgeable personnel, attentive to my needs , always have resolved any of my requests…read moreif they haven't had within days

Personalized and incredibly helpful pharmacy service. Also has amazingly wide range of surgical…read moresiloes

Pharmacy is absolutely incredible, never had any problems with them. Shelves in the non-pharmacy…read moresections are often pretty empty, but that's probably more of a corporate issue than a local issue.

I grew up in Norwalk and this store is positioned in a perfect location. It is the only store in…read morethe East.Norwalk area that you can walk to for small items and meds. During Covid - it allowed you to get important things without going to the bigger stores that are further away. As some of the other comments have indicated, with in the last year or more the shelves are not well stocked. In my opinion this is due to Walgreens Corp challenges associated with restructuring. This puts the employees in an awkward position when people ask why merchandise is not well stocked They are not in a position to answer. Corporate- this is a great location and this store could be great source of revenue, You are not utilizing or managing it property - Do Better!!

The short Indian woman with the glasses and black hair behind the counter was extremely rude. I…read morewas extremely nice asked how she was doing and was not rude to her. I didn't mind her rude tone in her voice because working with the public is a lot, I work in healthcare so I understand but I had my hand out for my receipt and she tossed it on the counter and walked away with her nose in the air. I've never had problem with cvs pharmacy every other tech behind the counter is amazing and nice. I'm sorry that her day or life sucks and that's about as far in life she can go but that was completely uncalled for

Wow, I've never met such rude Pharmacy employees in my life. General manager, Wyatt Palmer was…read moreespecially rude.