They have been our pharmacy since we moved here over 30 years ago. Always great to deal with and…read morethat hasn't changed with the new owners.

McDougall's is the only pharmacy I have used for the 27 years I have lived here. They have never…read moremade an error or caused me any inconveniences in all that time! They also have all kinds of interesting products in their store.

These folks know what they are talking about and their service is awesome. If you are using another…read morepharmacy STOP and give them a try!

On March 18, I came to Austin pharmacy in Cockeysville with a prescription for diabetic shoes from…read moreDr, Sean Sider. ( I have been there previously for 2 other pair of shoes in two different years when I was a patient of Dr, Terry). In the past,there was no problem. This time it somehow got screwed up royally by the salesperson who waited on me and sent whatever she needed to Dr, Terry (who is retired). END OF STORY: I AM STILL WAITING FOR THOSE SHOES. Talk about total incompetence.

After years of incredibly poor customer service from Walgreens and then CVS, I transferred all of…read moremy prescriptions to Ruxton Pharmacy, a family-owned business in Ruxton. I took a chance but I definitely have no regrets. I walked into the Ruxton Pharmacy this morning to pick up a prescription and to possibly refill another. What could have taken an hour at CVS took me 5 minutes at Ruxton Pharmacy. There was no one in line, the phones were not ringing off the hooks. The gentleman who helped me was kind and personable. Bonus points: The prices I paid were at least 25% cheaper than CVS or Walgreens. They also have an A-mazing greeting card selection which I will take advantage of the next time I return. Thank you so much, Ruxton Pharmacy in Ruxton, for providing just what I needed-- quality customer service and prices.

Great place to get scripts filled. They will fill a script while you wait when you bring it to…read morethem. Super friendly staff. They also deliver the only place to go!

Everyone has a smile and they know me by name now so even people from the back see me and say hi in…read morea happy manner. When I walk up to the front, the person who is working goes from the computer screen to pick up my selection of meds and with the scan, I get my price and pay. Without even turning, at least 2 say goodbye by my first name.

Been there twice recently. No one offers to help you at all. I was looking for a specific item and…read morewas in there at least 15 minutes. As I was leaving, someone asked if I needed help. Nope. My husband recently went in looking for a cane. After standing around for a bit, he was asked if he needed help. When he said he was looking for a cane, the person pointed to an area of the store and said, "They are over there.". I'm being generous with 2 stars.

Suggest caution before using this pharmacy. I have had several unsatisfactory experiences. First i…read morecalled and scheduled an RSV and Flu shot. I accepted the date and time they suggested over the phone. Upon arrival i was questioned as to why i was getting the shots that day. I advised that it was their suggestion of date and time. I was shown a clipboard showing i was the only one scheduled that day and told it was their busiest day of the year. They offered the flu shot then but suggested I reschedule RSV as it takes some 15 minutes or so to prepare . While awaiting the flu shot to be administered i was then advised my Medicare ID was invalid due to a hack of the govt site. I told them it had been accepted at GBMC , by my PCP and my Dermatologist in the past week. I left with no vax administered. I called Medicare and was advised the Card # i had for the past 15 years had not been hacked and was ok. This week they would not fill a script for two blood pressure meds because they don't carry them? These are both readily available and widely prescribed throughout the USA. CVS, Walgreens etc. This script was marked received successfully by the "My Pharmacy" app they recommend for their patients. See photo below. Only upon arrival did they advise they wont fill the scripts. Everyone there is very nice but my experience has caused to me to move to another Pharmacy. Proceed with caution.

I was surprised by this little privately owned pharmacy located near my home in Phoenix Maryland…read more The service was quick, no waiting in long lines to be served, everyone was polite, and prescriptions were filled in a timely fashion. Best of all, when I needed to speak to the pharmacist, I was connected almost immediately after speaking to a real person! The gift shop has high-quality items as well as the usual tchotchkes. I really like this place and have transferred all my Rx's to it.

Excellent service and timely refills when required. I've never had to wait a substantial…read moretime,sometimes refilling while I shop.

They short you pills. The excuse is people can't count sometimes. Mind you this is now the 2nd…read moremonth in a row this happened - Wait, WHAT! There should be multiple checks in place as a PHARMACY so this does not happen! Pathetic!

Excellent customer service, always, every day. Willing to discuss drug interactions and possible…read moreside effects. Not just a sticker on your bottle

Don and Will run a great family owned pharmacy. Always friendly, respectful, and very tentative to…read moreyour needs. A++ Steve H