I came here on a snowy day (Friday 12/5/25) for a walk-in vaccination service and they refused me…read more The pharmacist had to run errands and refused service. This was on a snow day in which the store had no customer at the pharmacy, and they informed me they only take appointments for the day. I stood at the pharmacy counter and login to the CVS portal to check appointment availability and saw all appointments for the day to be available ( (Friday 12/5/25). I took the next open slot which was 5 minutes away. Still got denied after all this.

I was in hurry and they been vey helpful. I got my medicine much earlier than scheduled…read more Only two people were running the the whole pharmacy and there was no line to wait, they were quick and courteous.

This is a pretty decent pharmacy. As usual I got my flu shot, as you get a discount on groceries…read more If you play your cards right, you can do okay despite Safeways prices being rather high. Have used this pharmacy for my son, and am relatively pleased by the kind staff. It's a guess but they are having staffing issues, along with a high volume of prescriptions. Turnaround time is mostly excellent, but there are some times. The lines definitely show it can be busy. My recommendation is weekday mid morning. Then again we don't get to choose when to be sick, or have a condition that needs a prescription medication. I've been happy here. If you're in the area this works. Also those who use Good RX can find competitive pricing here. That alone is a victory sometimes.

Best pharmacy in NoVA. Staff is friendly, knowledgeable, patient and helpful. Having to take…read moremedication for anything is awful and is scar. It's so nice to be able to feel like you're in good hands and are being treated like family rather than just a customer. These guys are outstanding!

Amazing staff that really dares and they know their stuff. Hard to believe this is a chain…read morepharmacy.

Pharmacist Eric Haas gave me and my wife two vaccinations we needed this morning and provided…read moreguidance on some additional vaccinations we might need for a future overseas trip. He and the staff member who checked us in were friendly, informative, and efficient. Both my wife and were very pleased with the excellent quality of service and care. Highly recommend!

This pharmacy is terrific for several reasons. First, they deliver. Second, they seek the least…read moreexpensive rate for your Rx and identify any applicable coupons. Third, they're professional and extremely responsive. I recommend District Pharmacy highly.

I have been using District Pharmacy for a year now and I can confidently say they are truly a gem…read more As I mentioned in my previous review, I was prescribed a new prescription that is almost always on backorder. I would spend hours upon hours speaking (or not speaking to...because no one would pick up) to different pharmacies trying to make orders and every call would end up with me in tears. NOT HERE. District Pharmacy always delivers, is always kind, and is always courteous. I have never had trouble filling a prescription here + and they make dealing with insurance a breeze. Support independently owned pharmacies! This place is consistently amazing and I give them my highest recommondations.

My family and I have been loyal patrons of Generation Pharmacy for several years, but that ended…read moretoday. Last week Monday, I called to inquire about a specific brand of medication. The representative I spoke with was curt and told me they would never offer that brand and to call other pharmacies. I said okay and asked them to not fill the prescription. After a few days of calling around, I found out CVS offered the medication so I contacted my doctor to have the prescription sent there. That same day, a package of the wrong brand arrived at my home from Generation - they filled the prescription without my permission and it was on a Friday after they closed so I could only leave a message. On Monday, a different rep called me back and said it was autofilled by their system, even though there was a note with my request to not fill the prescription. This rep offered to send someone to retrieve the incorrect meds and reassured me that my insurance would not be impacted; even though they had already billed my insurance for the meds they sent me. She transferred my prescription to CVS and the next day when I went to pick it up, CVS informed me that I need to pay out of pocket because my insurance was already billled. Because I needed the medication, I paid for it when typically this is fully covered by insurance. When I called Generation about this, the same, rude rep who I spoke with the previous week answered and was not helpful, placing the blame on the insurance company. While most of their reps are great, I will never go back because of how badly that rep screwed up. While CVS is not the best, they will at least confirm an auto-fill before fulfilling a prescription. What is most frustrating is I called Generation ahead of time and asked them to not fill the prescription and they didn't take any action to remove the auto-fill. I had to pay out of pocket even though I have insurance that would fully cover the cost! Save yourself the headache and find another pharmacy that offers reliable service and better hours.

Could not have worse customer service. These people must have been trained at Comcast. My son had…read moreseveral prescriptions called in from the doctor's office in January. I was told they needed to file an appeal with the insurance, but they would let me know within a week and call me with an update. 4 weeks later, with no updates and no medication, I called again. Ended up paying out of pocket because they offered to refile the appeal and call me back. In July, another prescription was called in for my son. Same process, was told they would have to call in a prior authorization. I was promised they would call me within a week to give me a status update regardless. 4 weeks later and we are now in August, still no update, no meds, no calls. I call and they say I have to reach out to the doctors office. Just absolute liars and despicable service. Go anywhere else.

Service . If everything is in order, service is good. But the minute their is an issue with the…read moreprescription or you ask questions or need assistance understanding instruction or ask for obtain guidance they are dismissive and can't be bothered. You often get one word answers. Finally, They are great at presenting problem but not recommending solution. I thought that moving to a local pharmacy vs a large pharmacy like CVS would support local business and customer service would be better . But I was really wrong . I will be changing my pharmacy . Also for the prices you would think customer service would be amazing .

Love these folks! They're so helpful and friendly, stock lots of things we need, and are super…read moreaccommodating when we've come for Covid tests or boosters (thank you for being willing to mask for that!) They also have great ventilation which makes it a much safer place to go if you'd rather not catch anyone else's bugs while you're at the pharmacy! CO2 when I went this week was 692-below 800 is a rule of thumb for good indoor air quality!

I love this NoVa pharmacy so much. It's small and independently owned and operated but they are…read moreable to handle any prescriptions. They can order specialized medicine and common everyday meds, the whole gamut. The pharmacist Ashley is a gem. She's professional and personable. She is pleasant and kind and does whatever it takes to make your experience as smooth and seamless as possible. I love the neighborhood pharmacy experience because they know my name, diseases, treatments and medications without looking them up unlike the big pharmacies where you are simply a number. She goes out of her way to make your experience top notch, and for me she has never failed. I would recommend NoVa Pharmacy to anyone! I promise you won't be disappointed!!

Wonderful woman owned pharmacy. Best service around, and no long lines of grumpy people.read more

This family-owned pharmacy has been in business since 1965 and I hope it never changes!…read more Unlike big box stores where it takes FOREVER to get to a live person to ask a question, Rexall answers on the first or second ring. The pharmacists are easy to chat with, cheerful, and knowledgable. When you pick up your meds, they place it in a red striped, old-timey bag that is absolutely precious. When you walk around the store you will notice vintage signage, old-school apothecary tools, and even products on the shelves that I have not seen since I was a kid (I'm looking at you goody barrettes). This looks like the type of place where a child would grab a nickel and bike to the corner store for a can of soda pop. What a hidden gem!

This is an amazing place. Been going to Vienna Rexall for years. The pharmacy has always tried to…read morehelp me with any situation. It isn't like your big pharmacies. They are small and so glad they are still in our community. I will always support them.