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    CVS Pharmacy

    2.1 (131 reviews)
    Closed 7:00 am - 12:00 AM (Next day)
    Updated 2 months ago

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    Recommended Reviews - CVS Pharmacy

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    Elle K.

    A strong 5 stars for the state of the store -- from an abundance of products, neat displays, and organization. Well done!! 0 stars for the blonde female cashier upfront today on 3/18/23. What laziness is this!? She was avoiding doing her job up front at the normal cash register area. Instead, causing confusion, delays and frustration. There is a prominent sign that clearly notes you have the option of paying either at the traditional cash register or self-checkout. My preference for personal reasons was to pay at the normal register. I rang the bell, and she said she would be right there. She never came over. Instead, she kept directing people to the self-checkout area. Folks looked unhappy having to go there, but they complied because she said she would only take people at the counter if it was a liquor purchase. Really????! Next, each of the customers struggled with the self-checkout. Review the footage. Not a single one was a quick in and out checkout. Then this cashier had to spend additional time helping those folks because of the problem she caused. If she just went back to her normal post at the normal register she could have handled these customers one by one in a seamless and swift way. Instead, she caused further delays and frustration by continuously pointing folks to the self-checkout -- that clearly wasn't working out for most. I eventually had to flag down another employee. Thankfully, he was in management and kindly processed my order, and I was on my way. Note to CVS management: self checkout is an optional service. It should not be forced upon customers to use. Primary focus and way of payment should still be received by a cashier at a register. The grumpy blonde cashier needs to be addressed/corrected. Looking forward to better customer service in the future. I still have the store a 5, so as you can see, I am very reasonable. But this customer service issue must be resolved.

    Messy

    Very messy, The patient was asking the clerk if a medication was available over the counter , the man which was ringing her up told her it needs prescription or you can get it from the street , he didn't have his name on his shirt so I think he was just a clerk and not even a licensed pharmacy technician. But still it was really inappropriate. Even if he was a technician still it's very inappropriate ! He should have only said it's Rx only or either refer to the pharmacist.

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    14 years ago

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    13 years ago

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    10 years ago

    I came in to pick up some photos and Sarah the assistant manager was great and attentive ! Great customer service skills.

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    Page 4 of 4

    Ask the Community - CVS Pharmacy

    Review Highlights - CVS Pharmacy

    I visited the CVS in San Clemente for the first time and was assisted by Chela, the beauty sales consultant.

    Mentioned in 2 reviews

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    Sea View Pharmacy

    Sea View Pharmacy

    4.0
    (68 reviews)
    0.3 mi
    $$
    Family-owned & operated
    Certified professionals

    This place should have a thousand 5-star reviews. Honestly anyone who gives them any less than 5…read morestars has major issues. Seaview Pharmacy is an absolute gem. After dealing with the chaos of CVS and Walgreens for years, I finally switched to Seaview and haven't looked back. They are the real deal - a small family owned neighborhood pharmacy type of vibe. Need to talk to a live person? No problem!! You can actually call and someone will answer. No long automated lines or waiting on hold forever to talk to a live person. When I walk into Seaview, I am always greeted by kind and smiling faces. Everyone here is incredibly helpful. And they are so fast!!! Literally will leave my doctors apt upstairs and within minutes my prescription is ready. I am so glad I found Seaview Pharmacy. They make picking up prescriptions a breeze. I will never go back to a big pharmacy! Even though there are many pharmacies closer to me, I will gladly make the drive to Seaview every time.

    Sent a script to them after hearing good things. My experience was not good, I got conflicting info…read moreon what was in stock, bounced around from person to person. A couple of the people on the phone were callous and rude. On top of that the cost is 5x higher than any other compounding pharmacy in OC for my specific med. I could go into much more details but it's honestly not worth it, skip them and go to Kings pharmacy where they treat every customer with respect and care.

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    Walmart

    Walmart

    2.4
    (200 reviews)
    2.7 mi
    $

    This is such a cool Walmart and it's so crowded even on a Saturday night in San Clemente. I don't…read moreknow why I expected it to be less crowded. I haven't been to Walmart in Cabo so I was happy to find this particular location. I was there more for the review than I was to buy anything. They have everything including rafts and a garden center in case you need any flowers or plantings or dirt

    Customer service is non existent, can't communicate with the staff members if you can find one!…read moreIt's unbelievable that a major corporation can allow this to continue. I approached several staff members to assist me to investigate if the item I was looking to purchase was in stock in the back store room. They looked at me if I was speaking a foreign language, English is still the language of choice isn't it ? I ended up frustrated and decided to leave. This is not the first time that I encountered a language problem. I know what you're thinking " why didn't you ask for a manager". well this past January I had to wait 35 minutes for someone to find a manager and when they did I had to help them fill out the form to my dismay ! The manager said someone from the Corporate Office would contact me within 48 hours ...... its now June and I'm still waiting ! This is about Corporate Greed, non trained staff members and managers at no fault of their own have been placed untrained into the service of dealing with customers. My Walmart days of shopping are over ! Don R.

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    CVS Pharmacy - drugstores - Updated June 2026

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