Laguna Sunset Drug

Nice staff Lots of bad people coming in and stealing…read more I have seen this myself 2-3 times When they are asked to leave The gal who works there gets a verbal attack n they keep on stealing Sad to see that in Laguna Beach but criminals have cars n buses to get here

The pharmacist is just awful. So rude. Literally asked, "why do you want this medication?"then…read morelegit said, "if you don't know anything about it, why do you want it?" Um, because none of your business. Your job is to take pills from a big bottle and put them into a smaller bottle. Fill the prescription and keep your personal opinions to yourself. The store is fine. Pharmacy are unprofessional jerks.

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Bushards Pharmacy

4.1(45 reviews)

0.6 mi

The Best Sweetest Pharmacy in the world. They are so kind…read moreand urgent to help. Thank you Bushards. First Class Service and Care Morgan

Used to be good, now they're not. Notice your prescriptions will now come with a $3 "service fee"…read more What's that, like tip? A resort fee? Not sure. Just something they add to the bill without letting you know. Delivery went from being free to now being $7.

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Walgreens

2.8(109 reviews)

4.2 mi

Here to pick up a photo that I printed for my grandpas memorial…read more The employees here are beyond helpful, patient, and friendly. I normally don't get this kind of help at these stores but this goes beyond what I expected!!! I peeked for their names - Dulce (beyond helpful) and Parke (also very informative and helpful!!) Thank you guys so much. The quality of my cell phone photo also turned out WAY BETTER than I expected. Sooo happy with the service and quality.

In addition to my comment, pharmacist Jennifer also crossed out numbers on the temporary insurance…read morecard, saying they were incorrect, without even asking permission to alter the card. But at another pharmacy, pharmacist said that all the numbers were correct and there was no reason for them to have been crossed out. I found her behavior disrespectful and unprofessional. She should not alter a customer's insurance card without permission, especially when the information is correct. This was a very frustrating experience.

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Rite Aid

2.9(39 reviews)

6.9 mi

Richard & Gaby give great customer service! I felt seen, valued & promptly taken care of any…read morequestions/needs. The store is clean, organized/neat & had some terrific values. Please keep up the good work, staffing & merchandising!

Just like previous reviews, absolutely rude pharmacist staff. Lying and then when caught in her…read morelies tries to tell me about respect. Then when I call her out about being rude she says " you get what you give". I'm not sure why they keep this person on staff. It is causing this Rite Aid to lose business. Go to CVS, super nice and helpful staff there. Aubrey B. There is no need to chat with customer support. You can pull the recorded phone call and listen to how your employee spoke with the customer. That is all you need to do. Obviously it is a problem and maybe only that person because of other reviews left here as well. also why don't you try to create a new response to the reviews. When you give the exact same response to every review then it pushes us customers even farther away due to the lack of ( you guessed it) customer service- the very thing all the reviews are about.

Drive-thru pharmacy

Wellness

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I asked for a single. Mah dude hooked it up! :D

CVS Pharmacy

2.2(76 reviews)

4.6 mi

It's outrageous in store prices are often higher than online. I have to schedule a order pickup and…read morewait? Or deal with a 5 minute checkout price match? You're taking advantage of the elderly.

I've had my prescriptions filled here for years but yesterday (and today) was the worst experience…read moreI've had. I needed a refill on a prescription and called the number on the medication bottle. This time on the call I got welcomed by a pleasant AI woman's voice. It asked for my details, said I had no prescriptions there and then hung up on me. Literally, just hung up. So I called back (second attempt) and this time it allowed me to give the RX number of the medication to it. It then told me that I had no refills on this medication and to contact my doctor. And then it hung up on me. The only thing is: I do have a refill on the prescription. At no one point on either of the two calls would the AI allow me to speak to a human. Literally, the only way to speak to a human is for me to physically go to the CVS Pharmacy. I contacted my doctor who gave me a refill prescription which I got filled today. I spoke to the pharmacist who told me that yes, I did have a refill available on the medication and didn't need a new prescription from my doctor. He doesn't know why the AI said I didn't. He also said, yes, if you call the number on the medication bottle you can't reach a human at all. I also use Costco's pharmacy and I can always reach a human by phone there if need be. I'm beginning to think that moving my prescriptions to Costco (or anywhere where you can speak to a human by phone, if necessary) is the way to go. I hope though that CVS will change it's new system --- which is clearly not working for its customers.

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The Druggist Pharmacy

4.3(147 reviews)

4.1 mi

The post office in here is a hidden gem not a lot of people know about. I love coming here to send…read moreoff Christmas cards and packages without having a long wait like it would be at the post office during the holiday season. There is plenty of parking in the strip mall and the staff is always so friendly. It is also a pharmacy and also they have a lot of medical devices as well.

Best compounding pharmacy. I have a prescription cream that I have to have compounded to be what I…read moreneed. They are a small pharmacy located in a large shopping center with lots of parking. The staff there are always friendly and helpful.

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Pavilions Pharmacy

2.9(7 reviews)

1.2 mi

The pharmacy staff is top notch! They are friendly and so professional. I also get all of my…read morevaccines there and they are pain free!

Horrible snobby attitudes…read more First liquor lady I encountered told me she only worked the liquor section and couldn't help me with anything else. I asked the bagger if it was possible to get my groceries double bagged and the cashier makes a smart ass comment " I think we have that technology.". Second liquor lady I encountered was standing so close to my husband in the check outline and kept pushing up on him. Almost as to try and hurry him up some to move up! They are always hiring and I'm sure I know why. These workers have horrible snobby smart ass attitudes. The fruit bowl that costed me almost $14 was full of unripened fruits! You can at least insure the quality of your fruit before placing it out for $14 ! Only reason for two stars is the vegan food variety.

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Walmart

2.1(464 reviews)

4.1 mi

Christeta and Bruce were super helpful and nice assisted us with a return phenomenal customer…read moreservice!!! She was helpful and kind Bruce was awesome

Had to go here to return a watch and it was so easy. I'm surprised they accepted it cuz I didn't…read morehave the receipt and no box. So i was happy about that cuz it was a gift and he threw everything out. I was able to get credit so that was great so i was able to replace with a different watch. This location was super nice and more empty and very calm. They also had way more options for watches so i was happy about that since the other location had only one watch so i was forced to get just that one.

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CVS Pharmacy

2.7(42 reviews)

3.5 mi

Website says the hours are from 7a-10p. But the ENTIRE PHARMACY STAFF takes a lunch break TOGETHER…read more So they close the pharmacy from 1-2p. So you will need to plan your schedule around their schedule. I have never seen a service industry (you know, people who provide products and services at your convenience) close for the ENTIRE STAFF. With the hours they are open it would make sense to take lunch breaks in staggered shifts. You know, so all the posted hours are covered. Otherwise people, like me for example, don't waste my time driving across town to pick up meds for my mother-in-law only to come away empty handed and have to arrange my schedule to go back. Here's a thought. You have 4-5 8-hour staff, on any given day. How about you stagger the lunch breaks. My recommendation is to move your prescriptions to your closest mom and pop pharmacy. CVS is pushing to close small pharmacies.

This store continues to close earlier than the posted hours. Just change the hours to close at 9pm…read moreinstead of closing at 950pm The store is supposed to be open until 10pm. Ridiculous!!!!!

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2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Margaret L.

2 years ago

Art provided the fishing equipment, bait, and know-how we needed to allow each of my sons to catch a halibut! He was very patient with us. Art is passionate about sharing his love of fishing with newbies, which we very much appreciated. We've never fished in the ocean and needed the guidance. I wouldn't have known what to do if we'd simply rented the equipment but didn't have his help. read more

Mary Y.

7 years ago

Not willing to fill a two day supply for synthroid while the insurance worked things out.

Laguna Sunset Drug - drugstores - Updated September 2026

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