Better than the review I read. Helpful employee unlocked what I needed and did it with a smile. The…read morepick up of RX went smoothly. It was noon so I expected a long line but it went faster than expected. They have screens you can use to enter your info but before I could finish the technician had my RX ready. He was polite and helpful.

Dystopian AF. Literally half the items are now locked away behind plastic doors. You have to wait…read morefor a clerk to unlock it to buy most products. Then of course there's only one cashier available...all the rest is self checkout. But 3 armed security guards. So...replacing humans and implementing high security fortresses. Depressing. Won't be back.

We like coming here for over-the-counter stuff. The people are always helpful, friendly, and…read morepatient. It feels like we're in a mom-and-pop place, even though it's not.

There's something uneasy and depressing about a store that- for YEARS- has pushed their agenda for…read more'wellness' and 'caring'- and yet is impersonal and downright rude in terms of actual customer service. KEVIN, the "Manager", is disinterested in helping customers, this is the third interaction with him where he's been hurt and makes it clear that he'd rather you go to another store than have to deal with anything less complicated than pulling something off the shelf. Note that this issue came up with Kevin a year ago, and he's consistently uncaring if it doesn't suit his agenda or his timetable. That that's not how you handle loyal customers. They employ one "homeopathist", who apparently splits their time between stores, and was not available the three times we called. Apparently, she runs her own business and puts more of her time and energy in that then in being on site for walk-in customers. Did manage to schedule a call with the owner, we'll see if that makes any difference in how this rather entitled staff handles loyal customers. Called on a Thursday around 3:30 to see if they had anything to help me address what felt like a hard-hitting cold or flu, RIGHT before a 4 day business trip starting that evening. Got transferred inadvertently to the pharmacist - a woman who was lovely and took the time to go through over-the-counter options. She said she would put them aside for me at the register. I literally jumped in my car and headed over- and traffic being what traffic is at that time, wound up right at the correct exit at about 5:15 (they close at 5:30). Called the store, got someone named "Kevin" who said they were 'already closing up for the evening' (? it's 5:15, but okay). I plead that I'd been in the car for close to 45 minutes for what should have been a 20 minute commute, and could I please purchase the items, perhaps they could just leave them outside or with a neighbor. NOTE that I've been frequenting this business for close to 30 years, and like so many businesses, have observed what used to be genuine kindness and care for customers dwindle along with the rest of the retail culture. So Kevin again repeats he's 'already closing the register' and cannot help me. I manage to park and make it to the front door at EXACTLY 5:31. EXACTLY. The store is already gated and there is Kevin - RIGHT by the front door - and he ignores my knocking. Yes. This 'caring' business about wellness that knows I am trying to beat a horrible cold before travel chooses to IGNORE the 30-year-loyal customer because it's uncomfortable for Kevin to show some compassion or kindness. He waves for me to go away. I plead that the pharamacist left everything right there at the register, could I just please pay cash and get my items after being in traffic for close to an hour? Again, he ignores me. That will be my last trip to Capitol Drugs. Caring and wellness, this place is definitely NOT about. And Kevin: I hope you never are on the receiving end of the unkindness you showed this 30-year-loyal customer... WOULD GO TO KING'S DOWN THE ROAD with far cheaper pricing for the same Chinese and Homeopathic remedies at 1/3 the cost of the re-branded Capitol Drugs items.

Can't say enough about this compound pharmacy. Lovely people, everything ready on time - I'd been…read moregoing to some compound pharmacy in Encino that I did not care for, but that's where they sent me. I had no idea there was one literally four blocks from where I live. Anyway, this place is great, everyone is friendly, they made sure I knew the dosage of the Magic Mouthwash, and everything worked great.

First time calling the pharmacy because I needed a Veterinary compounding for my cat. Arthur was…read morethe person I spoke to on the phone and he was very patient and took his time to discuss all the options because I have a cat that is difficult to administer medication. My cat is doing fine now and gets his full dosage of medication. Highly recommend this pharmacy for all your pets needs.

I had an RX sent to this location which I saw was accepted on my online portal through my provider…read more I called hours later to see if it was ready and the woman who answered the phone was pretty rude. I was hold for quite a while and then she asked if I had insurance. I told her I would be paying out of pocket since it is a cheap RX and I didn't want a delay. She put me on hold again and then told me they didn't have the medication in stock. She didn't even ask for my birth date which is pretty standard? A call to me earlier in the day would have been nice so that I could have gotten my RX moved to a different pharmacy. It was pretty off-putting.

Excellent service very nice staff. Thank you as always. They work hard to get you what you need.read more

Multicare Pharmacy is the best. Attentive, and professional. The pharmacists care about their…read morecustomers. They go above and beyond to make sure that the orders are filled, and delivered if requested. They don't make you wait or delay. Everyone there has a warm and welcoming attitude. Truly a great pharmacy inside the 4849 building on Van Nuys Blvd.. Thank you Multicare!

Best pharmacy I have ever used! They are so organized and make it so easy for the customer always…read more Very kind people that truly care about the needs and concerns of their customers. I recommend this pharmacy 100%. Nowadays going to a pharmacy can be a huge ordeal but Multicare makes it easy and truly a pleasure!

Lucia was most helpful in getting me the right vitamin that I wondered if it were in stock…read more Hyaluronic Acid is a more esoteric food supplement. Lucia using an in-house communication system notified another clerk who found and brought it to me. I also found out that it was buy one and get one free when she was researching for the product on the Walgreen website. I had to shop for other items so Lucia took the vitamins to the register for safe keeping. My mobility is compromised so I really appreciate the extra help. Lucia's kindness makes me want to make this Walgreen as my go to store. She really gave me concierge quality service and thoughtfulness. 5 stars to Lucia!

I'm always greeted when I walk in, especially by Lucia. Other workers also asked if I have found…read moreeverything I needed. I mainly go for the Pharmacy. I used to work in healthcare and KNOW the demands so I extend lots of grace. With the Rite Aid having closed, I'm sure they are getting slammed with more work and on top have to deal with corporate demands. The Pharmacists is always helpful in making sure we know how to take our meds and the techs are great and very patient‼ I do dislike longer wait times in the drive thru or inside but everyone is seen working diligently. What more could we expect.

We used the pharmacy for many years, and service was ALWAYS 100% AAA+++ the Absolute BEST anywhere…read more The owner Ruben and the staff are impeccable. We have not been in for a bit as we moved, and wish we still were going there. But do NOT HESITATE. You will get Carte Blanche service every time. Thank You, and our very best Greetings to all of you. Jan & Cathy H.

My review is based on 12 years of using this pharmacy…read more Its like what i like to call "your neighborhood small town pharmacy". Its just what it is. Feels like home. Everyone there make you feel like family. Super friendly and nice. The pharmacist and the technicians get to know you by name all the time. And yes, they have everything you need when you need it. Beats going to the bigger pharmacies for sure as i dont have to stand in line for a while to wait for my stuff Excellent service. Come and be part of the family :)

I can't say enough good things about Elements. Their service is truly above and beyond. They…read moreremember me by name when I come in. They'll check on my wife's prescriptions while I'm picking up mine. They text to remind me when I've got prescriptions to refill or that need picking up - and it's not an automated service, it's a real person reaching out! They do deliveries (and I believe they use their own people, not a 3rd party service). And when I pick up in person, there's never a wait more than a few minutes max. (I used to go to CVS. Never again. While I'm sure their pharmacist are lovely people, they're way too overworked by their corporate masters to learn anybody individually, and the wait time was always ridiculous. Their work conditions are atrocious, and it prevents them from delivering the service I'm sure they'd want to.)

the best pharmacy there is the nicest people always on time refills and all a delight to be…read morewith and they have everything. GO!

Friendly neighborhood - support your local business. They also deliver but I would rather pickup…read moremy meds and then go across the street have a bit to eat or have drink at the bar in Stanley's Restaurant!

The best pharmacy I ever had. Excellent service and great care. I am very impressed by their…read morecustomer service etiquette. Consistent and dependable. The client is treated with utmost respect by quality personnel. Wonderful staff. They all meet you with kindness and expertise. Thanks

This is my go to store for filtered bottled water in Sherman Oaks…read more Sam, the owner, always greets me with a friendly smile and kindly loads my 5 gallon water bottles into my car. He sells BPA-free water bottles up to 5 gallons and can even duplicate your keys. If you need to store BPA-free 5 gallon water bottles at your home for emergencies like an earthquake (or COVID-19), give Sam a visit. His prices are reasonable compared to the prices they are charging right now on Amazon. He also has a convenience store with beverages, snacks, toilet paper, hats, ice cream, cigarettes, pipes, hardware, etc. He still has face masks and Clorox anti-bacterial wipes in stock for all you paranoid peeps out there. A wonderful neighborhood convenience store for your purified water needs and more. After purchasing and filling up your large bottles of water, maybe head next door and get a quesataco at Birrieria San Marcos.

The owner is very nice and the store is a safe place. The owner has a key maker and it is very…read moreuseful.