I can NOT be the only person who feels this way about these large conglomerate pharmacies who trick…read moreyou into thinking because a computerized VOICE takes your order, and affirms in advance that you have nothing to worry about, and your prescription WILL be filled. Yesterday I started to lose my temper, today I treated the pharmacist so badly, I'm embarrassed. But here's my point; I cannot think of one time that I've been able to walk into a Walgreens (CVS, Rite Aid, etc.) AFTER being told via text message, my prescription is ready, and have everything simply go smoothly. There's always a problem, it's NEVER ready, and the price is constantly changing. I have to take a drug that's extremely dangerous. In fact, if this medication is abruptly taken away from me (after using it for over 27 years), I could die. So, I assume any and all pharmacists ALSO know this. Yesterday I went to pick it up, dreading every second I waited until I was to pick it up. At the counter of Walgreens on Fredrickson Blvd. Portsmouth, a pharmacist actually looked me in the eye, and said they were completely out of stock. Not only was this Walgreens, but all the Walgreens in a 50 mile radius was also completely out. THAT HAS NEVER HAPPENED. My next thought was; 'I need to get to an emergency room. OMG how could this be happening?' She goes on to tell me that I should start calling pharmacies OTHER than Walgreens because as far as she knows it won't be until mid OCTOBER, that they will have this drug back in stock. In a daze, I'm completely outraged that I HAVE to call around, that I need to hunt my prescription down, by calling random drugstores, I think to myself, Why didn't they tell me this when they first ran out? Why did they put me in this dangerous situation. And when I say dangerous, I'm not exaggerating. So I remembered how much I love to use Mom & Pop businesses in my community, I flipped open my local YellowPages and the very first druggist I saw, (Drug Center Pharmacy),was still open and they had my medication . Wow, so I didn't have to expose myself to COVID-19 last night in some random emergency room. I was so relieved. I knew they were closing, and I didn't want to hassle them with the "Drug exchange " part. So today I called Walgreens and after waiting on hold for over 13 minutes, I told the pharmacist I found a drugstore and they have my Rx. I began to give the man the phone number and all my information, when suddenly he interrupted me and asks "WHAT'S THE DATE OF BIRTH?" I tell him. That's followed by, "Okay, if you can have THEM give us a call..." I lost my mind!! "YOU WANT ME TO CALL THEM BACK AND HAVE THEM CALL YOU, give me a break." "I can't give you a break ma'am, it's Virginia State law, blah blah blah" Wow, I'm not even a human being to this man. And when I really realized that, I told him he just lost a customer. But something tells me, he really didn't care. And he probably gets that A LOT! EERRRRR! Makes me so angry And I'm easy going, it takes a lot to push my buttons. So if anyone is STILL reading this, and feels anxious about these places like I do, I have some good news. In Portsmouth (a stone's throw away from that Walgreens) exists the sweetest Mom & Pop's true Drug Store, called, 'DRUG CENTER PHARMACY'. I promise you, you will be treated like a person. No lines, and no waiting. Oh and they also DELIVER!! That's right. Free delivery. A beautiful girl name Ariana, helped me. She even listened while I spilled my anger over what had just happened. I'm never going back to Walgreens, CVS or RITE AID, again!

They always have what I need and it's cheaper than anywhere else. There's almost never a wait. The…read morestaff is always pleasant.

Simply the best neighborhood pharmacy on the peninsula!!! We need to keep these gems in business so…read morebuy their products on the shelves also. Service is always with a smile and great customer service!

Service is great every time I go. They are always prompt in filling my prescription. They aren't…read moreopen on Sunday if that matters for you.

I love the fact that we have a satellite pharmacy. They recently updated their computer system…read morewhich is causing long lines and delays. Like anything it takes a while for a new system to work the bugs out. They'll figure it out so in the mean time try to stay patient.

Now located across from the Post Office, the pharmacy moved out of the main complex where the food…read morecourt and BX is and became a satellite pharmacy, with a drive through and ample of parking. The old pharmacy was extremely archaic and was not comfortable, it was tough seeing some of our vets and handicapped folks standing for a long time without a chair to sit on. So, I'm super glad there is a drive through and seating inside to avoid such instances going forward. Refills and Prescriptions: Services include processing prescriptions from military providers at Langley, Fort Eustis, and Naval Medical Center Portsmouth. They also process prescriptions from civilian providers and all refills. Drive Thru: Be warned, the drive through is ALWAYS busy, especially between 10-2! Pharmacy hours are 8-6, patients must be checked in 15 minutes prior to closing time.

Surprised I had not written a review for this Walmart Pharmacy on Lynnhaven Parkway that I used to…read morebe a super regular at. My most recent visit I needed a few over the counter items and dropped off old medications to dispose of in their bin. I also utilized the health machine for BP. Good visit, but no interaction with pharmacy as I checked out in front. No interaction with staff. However, they now video customers in the aisle due to the area being high theft., No reason to rush back as this location is not close from to my home, but I do recommend.

Everytime I go inside its another excuse as to why they cant fill my prescription, "we just opened"…read moreis the worst response, how about you just fill it -- im right in front of you and you know Im trying to get my medicine, I literally don't understand how you all think "give me 30 minutes, we just opened" is an appropriate response

The people here are rude and unprofessional, especially Brenda.. I am surprised they are still…read moreopen. The pharmacist is trash, and there's no way the techs are certified. Maybe one is. Definitely reported them to the Board of Pharmacy, and took my business elsewhere.

If you are looking for a pharmacy where a real person answers the phone and you don't have to deal…read morewith a long recording full of prompts, that will deliver your medications when you are not up to picking them up, that you can call when you are out of town for help and they know who you are, that smile from behind the counter when you come in, and then call you by name, that are so friendly and focused on helping you with whatever you need, then this is the place for you! Hidenwood Pharmacy is family owned and has been my family's pharmacy for 40 years now. The pharmacists are all very knowledgeable, skilled and caring. I always get fast service here. There really is nothing quite like a neighborhood family owned pharmacy. Just give them a try and see!

This is an Amazing and Excellent Pharmacy. When I came here back in 2023, I was so very impressed…read moreto meet a group Pharmacist and Pharmacy Technicians that really cared. They cradled me and made sure my medications are filled an always on time. They call you, they check and make sure you want to fill them at the same time, they educate you on your medications and possible side effects and interactions. Plus, sometimes? A shortage may be occurring on a particular medication and they will warn you so you can look for it somewhere else until they can get it in. You can feel love here. I was done with "big box pharmacies.!" I was tired of standing in line for hours or sitting out in my car for 45-minutes at a time to just pickup my medications. I was tired of coming home and my medication count being off! This "beautiful and caring group of people walk the last mile with you." It is business the way pharmacies should be." Thank you, DK (owner), John- Pharmacist, Shayna- Pharmacist, Mike- Pharmacy Technician and Aliyah- Pharmacy Technician. I appreciate everything you do for me! The other thing worth gold is: " walking in and out and NO long lines or hassles." Blessings, Celia Herron

I have been using Battlefield Pharmacy for about six months after dealing with the big box…read morePharmacies and there lack of true customer service and standing in line for over an hour every time I needed to pick up my prescription. The staff and pharmacists are absolutely amazing after several visits they were calling me by my name when I arrived, they notify me when they receive my script, it's always ready on time and they always have what we need in stock and even if they don't you won't wait long. I recently had some dental work done and was over by their office, I stopped in just to see if they would fill it before driving home, they had just received the prescription but told me to wait 10 minutes and filled it immediately. If you are tired of dealing with the big box pharmacies which are getting harder and harder to find and deal with, you MUST give them a try you won't be disappointed. Thank you for the wonderful service you provide. Steve K.