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    CVS Pharmacy

    2.8 (12 reviews)
    Open 8:00 am - 10:00 pm

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    5 years ago

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    2 years ago

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    2 years ago

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    13 years ago

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    4 years ago

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    4 years ago

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    13 years ago

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    8 years ago

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    10 years ago

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    13 years ago

    This is your typical CVS in Bergen County. They were well stocked and the store clerks were truly helpful. I do appreciate that.

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    9 years ago

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    Duane Reade

    Duane Reade

    2.7
    (10 reviews)
    2.4 mi
    $$

    I have used this pharmacy at W.Fordham Rd for many years…read more But lately they have disappointed me, for the past two months they have not been reliable, and giving me the round around. They tell me one thing and then tell me something else, they have even kept me in the phone for over 50 minutes. Meanwhile no medication, after several calls. I manage to get my prescription bypassing the pharmacy

    My wife and I used to go to the Duane Reade in Maywood Avenue for years then it was closed down. We…read moredecided to visit this one on Essex street since then. Here we get extraordinary service from the Pharmacists and their staff (except the store's manager). Vijaya, Meena, Peter and Nancy always greets us with a smile, they're kind, cordial and highly knowledgable. They expedite our prescriptions while we wait and most of the times it's ready by the time we stop by. These folks are outstanding. I would have given it 5 stars, but I gave it 4 instead, because the manager won't allow patrons to use their restroom, she said it's for employees only. I've been coming to this Duane Reade for years and my commute home takes about 90 minutes and I am in need to use the restroom by the time I arrive to pick up my medication, but she tells me to go to Starbucks to use it instead. I mean, I am a customer of Duane Reade NOT Starbucks. How ridiculous is it not to allow or have restroom for patrons? If it wasn't for Peter, Vijaya, Meena and Nancy working here I would have changed to CVS down by Polifly.

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    CVS Pharmacy

    CVS Pharmacy

    2.1
    (8 reviews)
    0.8 mi
    $$

    This is my local CVS and the staffs at the front registers are very friendly, especially the…read moremanagers. Pros- They always greet their customers and asks if they need any help. The stores has been renovated a few months ago and it like night and day. They now offer a large selection of healthy snacks, which I am a fan of. I noticed the check out lines are usually not longer than 3 people because someone behind the register would always call for a back up cashier to open up another register whenever the line continues to grow. Lots of parking and weekly sale items are generally in stock. Con- Sometimes the coupon kiosk machine is down, and I would not be able to print any coupons. Also, if I print out coupons from the kiosk machine, then I would rather not have to receive 10 more coupons that comes with my receipt. Too much paper, just very wasteful. However this feedback is more for Corporate.

    I am a regular customer of the CVS Pharmacy located at 375 Queen Anne Rd, Teaneck, NJ 07666, where…read moreI frequently pick up my prescription medications. In the past, I have written a review regarding the quality of customer service at this location. At that time, I described my experiences as generally average, sometimes quite good, though not exceptional, and at other times simply satisfactory. Overall, I had not encountered any major issues. Unfortunately, my most recent visit was markedly different. I had a very poor customer service experience and felt that I was treated disrespectfully by an employee named "James", whom I had not seen before and therefore assume is a newer staff member. I want to emphasize that my previous interactions at this pharmacy, particularly with the female staff members, have generally been positive and courteous. This incident, however, stood in sharp contrast to those experiences. The recent installation of the self-service kiosks in the prescription pickup area has been an excellent improvement, making the pickup process much faster and more efficient. On August 4, my wife and I visited the pharmacy to pick up prescriptions for both of us. At the time, there were no other customers waiting for service except for an elderly gentleman who was seated and waiting for a prescription refill. Both self-service kiosks were available, so I proceeded to use one of them. At that point, "James" reprimanded me and accused me of attempting to cut in line. This accusation was entirely unwarranted, as my wife and I were the only customers actively seeking service. His comments were also difficult to understand because he spoke unclearly, making it challenging to determine what he was trying to communicate. My wife had to explain what he meant before I understood his concern. Feeling that I had been unfairly and disrespectfully treated, I asked for his full name so that I could report the incident to a supervisor. He refused to provide his last name, identifying himself only as "James". To my surprise, my wife was also informed that she would have to return later because her prescriptions were not yet ready. She was not offered the option of waiting a short time or given any explanation regarding when the medications would be available, despite the pharmacy not appearing to be busy. I believe that employees working at the prescription pickup counter should demonstrate professionalism, courtesy, and clear communication. Patients rely on pharmacy staff for assistance with matters directly related to their health and medications, making respectful interactions and effective communication especially important. Based on this experience, I do not believe the level of customer service I received met those standards. I hope this feedback is taken constructively and that appropriate steps are taken to ensure future customers receive the respectful and professional service they deserve.

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    CVS Pharmacy - drugstores - Updated August 2026

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