You can always get someone to answer the phone at Shoreham Drugs. Have questions? You're not…read morewaiting 45 minutes on hold or in person. Jay & Rita (owners & pharmacists) provide very knowledgeable service. Only knock is as a small business, the hours are limited. Closed Sundays. They also have extensive card section which is discounted. Lottery tickets, unique gifts and pharmacy items you need on the fly. I'd rather patronize a local business than CVS which is awful. Move your prescriptions here. You will never be disappointed! And if you have older family members who can't get here, they will deliver too. Rare gem to have people who truly care about your health & customer service.

I've been coming here for years. They are very helpful and…read moreare a great source of medical information. Feel like I'm treated special, not just like a number, like at CVS and other large pharmacies .

I have anxiety every month wondering if I will get my medications on time. I have had to call the…read morepharmacy every month to make sure they receive my prescriptions and that they will fill them on time this morning. I called and they told me I haven't been there in over a year. I'm very worried I need my medication. I've used Walgreens for years and past couple months i don't know what happened, but it's not good. It seems the people that were familiar to me the pharmacy are no longer there. If I try to telephone, I wait 5 to 10 minutes just for someone to answer and they put me on hold again. It's a shame that now I never know what's going to happen for a . And who's going to be able to help me? I am so nervous about going to a different pharmacy, cvs, etc. i have to start over and worry if they will Do their job and be helpful and fulfill my scripts correctly and on time.

I am taking my prescriptions to another pharmacy. After 55 minutes and about 6 to 8 phone calls…read morelater I was told it was too late to schedule delivery. They wasted my time giving me old links to put my card on. Both links had issues and didn't work. Then i had to call the 800# and repeated my story to 4 people until someone got it right. Then they told me to call the store. Guess what? Too late. Sick as a dog but I have to wait until tomorrow. Tried 800 # again hung up after 12 mins on hold. No assistance whatsoever I was just given the run around.

They are a small chain of shops. The pharmacists are nice and answer your questions. But the OTC…read moreitems are pricey. I was on my motorcycle with some friends and needed some sunscreen. $18.36 for Coppertone spray on! Had there been a label on it I probably would have put a long sleeve shirt on and dealt with it. I want to support the locals. But the same product is 1/2 the price at the market or larger drug stores. 2 packs are cheaper!

I decided to switch from CVS due to the often long lines. I thought it would be great to support a…read moresmall business. I had two meds switched here. When I was running low on a third, I asked my doctor to call it in. After my doctor called it in twice, with Barth's continuing to deny they received it, they said they got it, and the pills were backordered. And they hadn't ordered it yet. I said never mind, I'm going back to CVS. My doctor tried calling it in to CVS, but they couldn't, because Barth had already claimed it. When I called Barth's, they denied claiming it. Between getting my doctor and insurance company involved, it took over 2 weeks to resolve. The staff at Barth's were both rude and incompetent. I'm back with CVS now.

I had called trying to get a medicine from them. I'm begging for their help. I'm willing to pay…read morecash out-of-pocket and they said it's not worth it for them to fill it and more or less told me go somewhere else. How horrible is that? They're worried about the money but meanwhile they be getting paid in cash and I can have a medicine so I can live. It's very sad that people keep putting profit over anybody else. I would not recommend this pharmacy. They are not willing to help at all.

Echo pharmacy deserves 5 stars for caring about their customers and their community in general. A…read morefamily member ran into a problem with their original pharmacy filling a necessary medication and had to call other pharmacies to find availability, Echo Pharmacy went the extra mile to make sure they got it.

Best bacon, egg, and cheese sandwich I've ever had and it came from a pharmacy!!! Delicious!!! As a…read moreRhode Islander, that was so interesting to me. I went the day before the 4th of July and it was a bit crowded near the counter. The sandwich took maybe 30 minutes.

Incredibly rude restaurant staff who are not welcoming to out-of-towners. I told the waitress,…read more'Kim'? That my party of 3 had never been there and we would need a minute to look at the menu, but we'd like to start with a drink, she snapped at me and said "food first" with a nasty look and tapping her pen on her order pad. 2 of us quickly ordered the 3rd ordered something that apparently wasn't served after 10:30, and it was 10:35, but we couldn't tell from the small type. Ordering the drinks wasnt much better, and when we paid the cashier tapped the sign about preferring cash tips after we tipped on our credit card. All in all it wasn't a great experience and I wouldn't go back.

Submitted a prescription for a controlled medication in June and was informed that it would not be…read moreavailable until mid-August. Called in July, and was told the same thing. Visited this pharmacy on August 8th, and was informed for the first time that the prescription expired 30 days after my doctor sent it in, and that I would now need my doctor to submit a new prescription. When I asked if the medication was now available, the pharmacist looked into it and indicated that it was not until further notice. She also disclaimed any responsibility for past actions of the pharmacy since she had not been there. So in the end, I waited three months as directed by this place twice to learn: 1. My prescription was no longer valid, 2. My doctor needs to submit a new prescription, and 3. Even if I followed this new information, the pharmacy still could not obtain the medicine I need. I know that modern life is complex, but I draw the line at farcical, inconsiderate and incompetent.

i just got a bamboo nail brush from here. basic pharmacy. lots of great items but only needed the…read morebrush. friendly staff.

I switched here from Walgreens in Riverhead and what a difference: quick, efficient, caring and…read morePOLITE! Love this place and highly recommend it! Support small local business where you feel welcome and well taken care of!

From the owner: Family owned full service pharmacy with a convenient drive-up window for prescription pick up…read more Compounding services available upon request. One-on-one prescription service and counseling.

The pharmacy had medication in stock that we could not get at any of the large chain drug stores…read more Our insurance was accepted and the staff was understanding and patient. Prices were within what we expected to pay.

Called to fill a prescription and see if it was available. She said hold on I will look but instead…read moreof checking she asked me if I was a current customer. I said no. She said no we don't have it and hung up on me. Will definitely take our prescriptions some where else.

I use the CVS in Rocky Pt., NY. My insurance requires me to use CVS or I would not be a customer…read more If you call to speak to the pharmacist, it takes 2 minutes listening to all of their options and information before the recording switches you over to the pharmacy phone. Then there is a wait of approximately 10 minutes. There is always a long wait to pick up meds, whether you go to the car pick up or go inside. Additionally, when a Rx is written and it is too early to fill it, the pharmacist never has it ready on the date that it is supposed to be picked up (or even a few days later.) You have to Call Them and ask them to fill it so that you can pick it up! My mother and I had to switch our Rxs to another CVS (Wading River) as the Rocky Point pharmacy closed for a short period of time. When the Rocky Point store reopened and we had switched our Rxs back, they were unable to fill one of my mother's Rx there. They said they could not get that dosage (BP medication) and that I would have to continue to pick it up at the other CVS (Wading River). I asked why they could not order the dosage my Mom needed in Rocky Point and the pharmacist said they tried to order it but couldn't get it! (???) I asked how one CVS can get the med in that dosage but not the other CVS? The pharmacist said she didn't know why. So I have to drive 5 miles to another CVS for one medication. I could go on, but that gives you an idea of the (lack of) customer service.

CVS pharmacies in the local RIVERHEAD NY area do not train their pharmacy staff even in the basics…read moreof listening to customers. About a month ago I went to pick up a prescription as I have done many times in the past, only to have a pharmacy staff member tell me my Medicare B wasn't active and I couldn't get prescriptions. She told me I needed another card, even though she didn't bother to actually run or check the card. She sent me home, and I persisted and verified the card. I returned to the same pharmacist staff person, who finally deigned to actually use my card and sure enough it paid for the prescription two hours after the initial visit to the pharmacy for anti-anxiety medication for a senior!!! Staffer didn't even apologize. Rude young people in need of training and respect. We are ditching everything CVS and going elsewhere