Dropped a UPS package there, as they are a UPS "access point" and the UPS store nearby was closed…read more This was a prepaid package, label already done, all they had to do was scan it and send it on its way. And guess what? They took it, scanned it and oh wait...never sent it out. So thanks for that CVS!

The concept of customer service is 100% lost on CVS and I can't believe they're even in business…read moreit's so bad. It's company wide, doesn't matter which location either. You're unable to reach a pharmacist when you call and are forced to go thru an agonizingly long series of voice prompts before you must leave a message. You then have to wait for them to call back, IF they call back. Might be 10 minutes, an hour, two hours, might be the next day -who knows!!? The point is they make what would be a 4 minute task turn into an hours long event. I've taken my entire family's prescriptions from their "service" and gone to another provider.

This CVS pharmacy site just does not care about their patients. The negative tone is clearly set by…read morethe Pharmacy Manger Liz who shouted "next time tell him wait to an hour" after one of her staff told me it will just be 5 minutes. I went to pick up an order that the CVS Health app said was ready. It was not ready, told to sit and wait, it would be right out. 25 minutes later I checked and found it had been ready for a while. No one on Liz's team let me know. That's when Liz made her rude comment toward me. My last vist to the pharmacy, I witnessed Liz berating a young lady on her staff who could not find an order for a waiting patient. Liz's behavior is totally unacceptable, no patient deserves to see pharmacy staff conflict or be talked to rudely. I hope CVS senior management will take this input seriously, I am not one to post reviews unless I am truly disturbed.

Wow. I try to avoid this store when I can, but my mother called in a script to this one as she's…read morevisiting me. We went through the drive through and the gal at the window was just awful. My mother has a tendency to mumble, and she'd said her name three times, and the gal didn't hear or understand her, so I called it out from the passenger side, and the gal started yelling at us that we didn't have to yell it at her, and that she hadn't heard, to which I said is why I called it out to you? She continued to glare the entire transaction, and was hardly civilized no matter how nice my mom tried to be. Reminded me of why I don't go here unless I absolutely have no options.

Not sure about this Walmart It's ok…read more But it's not as good as cottage Grove's But has everything you need

I'm one of those dinosaurs that still collects movies. Tuesday is the day that movies come out 99%…read moreof the time. Like most folks I like to get my movies on release date. Well, this time, I was actually a day late and went on a Wednesday. Not that it really matters with this location, I've been here many times to pick up movies and almost always have been disappointed. However, they've usually been able to rectify the situation. Go in the back, find the box, and pull the movie out that I need so I can buy it. Last night I went in to buy Antman & The Wasp Quantimmania, A wide release movie that everybody would probably have multiple copies of. I walked up to the familiar nearly empty new release rack. The newest movies released on it were from three weeks ago, the rest, empty spots. They had tags for AM&TWQ but nothing there. I grab the nearest employee who pretty much just gave me a simple shrug she then flagged down a "shift leader" Who explained to me that? The movies were somewhere in the back and that she didn't know where they were and was unwilling to go look for me. As I've said in the past I've gone here seen movies. Not out flagged down an electronic department employee who's simply went back and grab the movie for me so this was not out of not knowing where things. Are she was just being lazy and didn't want to help a customer. I went to the front desk and talked to the manager on duty who sat back. There apologized and said he would discuss it at the morning meeting not once. Did he think to get up off his ass and go on the back and look for the movie. So why went to the Target down the street gave them my money instead. Last night was my last stop at Walmart in Woodbury. I'll just drive a little further and go to west saint paul or hudson wisconsin where they actually have the merchandise I want and competent employees.

Very efficient pharmacist. Got our shots despite the CVS app loosing One of the appointments…read more Shots given in a storage room. Check in is in the same line as turning in a prescription so chatty old men who want to visit hold up the 6 person line. Not the stores fault... but irritating none the less.

I have been using this pharmacy for 30 plus years. They are friendly and knowledgeable. I would…read morerecommend this pharmacy to others.

I have been going to this pharmacy for years, but have decided to switch to another local pharmacy…read more Bobbie is rude and definitely not into customer service. She's forced me to take my business elsewhere.

I was ordering prescription renewals for my father and the automated system didn't give me an…read moreoption. So I said something different and it put the prescription in and forwarded me to some person at the pharmacy there that picked up right away. They were extremely efficient, very helpful and informative.. I was able to help my dad get his medication issues resolved .

The pharmacist could be less condescending and rude. The pharmacist isn't friendly. They could…read moreimprove customer service.

It always takes so long for service, the lines are long and prescriptions cost am outrageous amount…read moreof greenback!

They are rarely staffed with enough people to move through the line with any semblance of speed…read moreregardless of the time you get there. Normally one person struggling with customers as two to three others work behind. This pharmacy used to be amazing but has gone seriously downhill!

Kristen (don't know the spelling of her name) is who makes this pharmacy. She genuinely cares for…read morethe customers and she shows it!

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.