We had a wonderful experience with Custom Wood Shutters and Blinds. The consultation was…read moregreat--very personable and knowledgeable, which made the whole process feel easy and stress-free. Throughout the project, the team kept us updated on the progress, which we really appreciated. Everyone we interacted with was endearing, polite, and genuinely cared about making sure we were happy. The final products are excellent and have completely elevated the look of our home. Highly recommend!

The product is fantastic, but more importantly, the customer service was amazing! Couldn't be…read morehappier with the entire process, from start to finish. I highly recommend the entire team, they were all wonderful to deal with!

We just had our blinds installed and could not be happier. Joanne was my first point of contact…read more She listened to my needs and recommending fabric and functionality. My room look upgraded and elevated! I was hesitant about the motorized functionality, but am so happy I did! Joann was right! Rogelio was our installer. He was a true professional. Fast, efficient, and explained how everything wroked in the end. The prices very better than all the other competitors. We had A-blinds do our shutters in our home, and combi at our rentals. We will always go back.

Leo and Josh were extremely helpful in selecting and installing blinds in my home. I would…read morerecommend their services to anyone interested in purchasing new blinds.

I am writing to formally raise a complaint regarding the service we received from Rick, in…read moreconnection with our recent purchase and installation. Following the installation, we discovered that a piece of crown molding for our shutter was missing. Since then, we have made multiple attempts to contact Rick via phone calls, emails, and text messages, but unfortunately, we have received no response. This lack of communication has been both frustrating and disappointing, particularly given the expectation of timely follow-up service. Beyond the inconvenience of the unresolved issue, the absence of any response has left us with a negative impression of the overall customer service experience. We believe that this situation reflects poorly on your company's commitment to customer satisfaction. We kindly requested that a member of your corporate or customer service team on the website to contact us as soon as possible to address this matter and arrange for the missing crown molding to be provided and installed. We hope this issue can be resolved promptly and professionally.

We had a great experience with Rick at Budget Blinds. He answered all my questions and made…read morerecommendations that would fit our home. His installer was quick and I personally loved that Rick came right after installation to follow up and see if everything was up to expectations.

Kyle was awesome to work with and we are very happy with the shutters that were installed. They…read morereally do change the look of our whole house! Communication was prompt and pricing was fair. We would not hesitate at all in recommending Kyle and his team.

Very happy with our experience with Superior View Window Fashions…read more David was wonderful to work with -- professional, efficient, and very detail-oriented. The work was done cleanly, and I really appreciated how careful he was to keep dust and mess to a minimum. Kyle's follow-up and coordination were excellent as well, which made the entire process feel seamless and well-managed. Would definitely recommend.

We recently remodeled our house and had the baseboards and doors/door frames painted extra white…read more And then it happened... All I could see is how yellow (they're technically ivory, but next to extra white, they looked YELLOW) and dingy our plantation shutters looked. I reached out to 3 vendors via Yelp and went with Morales Shutter Repair & Refinish because (1) they promptly scheduled a consultation (one of the vendors didn't want to come by and asked we send him the measurements, but I really didn't want to measure 15+ shutters myself), and (2) they paint the frames too (the other vendor we were considering only paint the shutters and not the frames). The shutters turned out awesome! They look brand new and match the rest of the house now. Pricing was very reasonable and the father and son duo were so pleasant and hard working. If you have real wood shutters that are looking a bit dingy, please consider hiring the Morales Shutter Repair & Refinish instead of replacing them. They bring them back to their glory!

They did an incredible job! Super easy to communicate with, punctual, and professional. My window…read moreshutters were looking quite crusty -- the paint was peeling off and some of the slats were no longer connected to the vertical stick. They came a few days after I contacted them via Yelp to take off and pick up the shutters, and came back a couple weeks later with all 3 windows that needed repairing. On day of re-installation, they painted the trim to exactly match the newly repaired shutters. Comes with a 2 year guarantee too! Great deal and strong work on their end. I should've done this a lot sooner! Thank you!

We have beautiful sunburst shutters on 16 windows in our home. Had them since 2013 and we…read moreabsolutely love them. Still in outstanding shape. I reached out for help regarding replacement pins and hardware, unsure as to what I could expect. This customer service was fabulous. I heard back within 24 hrs of reaching out. They quickly mailed me more than what I'd requested assistance with. I am so appreciative and can't recommend this company enough!!

I hired Sunburst to do all the window coverings at my company's office. Kimball was the sales rep…read morewho came out and met with me; he was friendly, informative, and transparent. A week or so later I requested he come out again and bring some samples so I could take pictures to show my boss. That was no problem for him, he came out within a few days, and that evening I signed off on everything via email. Order was placed and I was told we'd have them installed within 3 weeks. It ended up taking 4 weeks, but that was no problem for me. I actually had to reschedule the original install date because I was sick, and they were very understanding and accommodating of that. The guy who installed them was efficient and super clean. It took about 5 hours for him to mount all of the roller shades we got, and everything looks perfect! I got quotes from a couple other companies, and while Sunburst was about the same price as the other places, I ultimately chose them because I liked Kimball better than the other people I met with. His personality and communication with me is what sealed the deal.

I feel so lucky to have found Bill and Acura Custom Shutters! I was referred to BIll through Ganahl…read moreLumber and had such a great experience. Bill modernized our dated shutters that had been chewed by dogs and it completely transformed the look of our home. His sliding door shutters that allow you to keep the shutters open with both sets of shutters on one side is an absolute game changer. The shutters are smooth with the perfect finish, and look so much more clean/modern compared to the ones we had before. On top of the excellent craftsmanship, great pricing, and professionalism, Bill is just the best. He was so kind, fun to talk to, and incredibly knowledgable. I wish we had more windows with shutters to keep working with him!

Bill over at Acura Shutters installed plantation shutters in my dining room, living room, and three…read morebedrooms. Very professional, very clean work and I am very happy with the experience I had with this company! Jim

First time contacting Ralph via Yelp and this was the response I received for asking his next…read moreavailability. I was literally about to call him and ask him to come and repair my blinds but he sent me this text that turned me off... im like why the in Heck would you say this type of comment to a new potential client? I understand my repair job might not be worth it, but im a person if im satisfied, I leave 5 stars both on Yelp and Google to help the small business owners even though they never even mention it. Literally, I was going to hire him and he sends me that response saying Im playing entertainment with his time comparing quotes?? My goodness,,, i dont know why you would say that to a customer, that is the worst customer service experience i encountered in a LOOOIONG time. I hope you rethink about sending your negative feedback back messages to your customers! Just saying..

I contacted Ralph on Friday afternoon and was quoted with an availability immediately for the day…read moreafter - Saturday afternoon. He was very prompt and made it in time as expected. He was very responsive and was very professional. Once he understood what was needed where I needed 11 blinds in total to be installed, he worked on it very efficiently and got it all done within a reasonable timeframe. I appreciate the quality work he was able to provide by installing my blind shades and would hire him anytime I need help. I would recommend Ralph to anyone who asks for a reference. He is amazing! Thank you so much Ralph!!