The gentleman who came was very polite and nice cleaned all 4 rooms and they came out awesome…read more Thank you S&S.

Sam did an awesome job and I can't believe how good my tile, carpet and furniture looks!! It's like…read morebrand new!! Very professional and highly recommend!!

My cats peed on my couch and Jerry came right out and did a great job steam cleaning it. He was…read morevery reasonably priced too. Thank you!

In time, reliable and did a great job! Came through when another vendor cancelled on me at the…read morelast meeting. The piece was even better. Highly recommend

Extra Care Carpet & Tile Cleaners…read more We highly recommend this 20-year-old company to clean your carpet and tile. Hired Extra Care Carpet & Tile Cleaners to do our home. They were straight forward and upfront with their costs and never tried to upsell us on their services. They were fast, competent and left no mess. We have been in the business of Disaster Recovery for over 30 years. I will use this company again. Cecil Walker CW Construction, Inc. www.cwconstruct.com

Had to hire Stanley Steamer to re clean all the carpets that Extra Care Carpet cleaning was already…read morepaid to clean, because they did a poor job with equipment that broke down and still wasn't working on the second attempt. Stanley Steamer got it done on the first try. I hired Extra Care Carpet cleaning to clean the carpets in my whole house. Upon arrival Josh wetted down all the carpets with a pre treatment spray. Then when he went to start cleaning the carpets his truck broke down and he wasn't able to clean the carpets. This was at 11am, Josh left and said he would have to return once his truck was fixed. Josh returned at 6:00pm the same day after my carpets had been sitting wet all day. He then cleaned the carpets, I was busy working on a project outside, so I was not inside the home to watch how he cleaned the carpets. The next morning when the carpets were dry I noticed the area by my rear patio door looked like the carpet had not been cleaned at all, it was visibly darker than the other areas. I also noticed another spot in a different area. I contacted Josh regarding this and he told me he cleaned that area several times and the carpet would be a different color because of the wear pattern. I explained to Josh that the carpet was just installed less than 8 months ago, and there seemed to be no reason this would not clean out. Josh then said he scrubbed and scrubbed and the area was going to be darker. Based on my prior experiences with other carpet cleaners and never having this issue before I decided to see if I could clean the area myself. I took a damp rag and some spray carpet cleaner and worked on the area briefly. I went thru 4 different rags and each quickly turned from white to brown with dirt. I then went to the other spot in a different area and sure enough it cleaned right up as well. Based on this it was obvious that Josh equipment was not working correctly. I paid $140 to have my carpet wetted down with zero cleaning. I immediately told Josh how easily I was able to clean the carpet and requested a refund since it was evident my none of my carpet was cleaned. Josh then offered to come back out and clean the affected area. I told Josh I wanted a refund since he already told me he tried his best on that area and that it was always going to be darker, which was not true since I easily cleaned the area. Josh said he would not give me a refund and then compared my request to going to a restaurant and asking for a discount. I again requested a refund and advised I would have all the carpets cleaned by another company and present him with the receipt to indeed prove I had to pay someone else to do the job correctly. Josh refused to offer a refund. I hired Stanley Steamer to come out and clean the carpets again. They cleaned all the same areas including the spot that was showing dirt. After they were done and the carpet dried the area that Josh said was worn and would always be darker, was nice and clean, with it being the same color as the rest of the carpet. I contacted Josh and sent him a copy of the Stanley Steamer bill and gave him one last chance to make it right. Josh refused to offer a refund and said he had offered to come back out so he owed me nothing. After Stanley Steamer easily being able to clean the area it was clear to me either Josh's equipment wasn't working right or he didn't know what he was doing, either way I am owed a refund because he did not do the work I paid for. If you do happen to use his services, I highly recommend using a credit card, even though he will charge you 2.5% extra, because then this way you can dispute the charge if you have an issue with him. I unfortunately wrote him a check.

From start to finish, Frantz was professional, punctual, and extremely knowledgeable. He took the…read moretime to explain the process, answered all of my questions, and treated my home with care and respect. My wife and I just bought our first house and wanted to have the floors brought back to life. He understood our timeline and was able to get the floors turned around quickly. The transformation is incredible--my floors look absolutely beautiful, with a shine and finish that exceeded my expectations. They brought new life to floors that I didn't think could look this good again. The attention to detail and quality of workmanship really show in the final product.

We had a great experience! I had scrubbed my marble too hard with an abrasive cleaner and came in…read moreand Frantz made it look brand new again! Definitely recommend. The response time was super fast and the work was excellent. He even went the extra mile to seal it for me!!! Thank you, Frantz!

I as SO delighted with the service & results. they made it so easy. the man i spoke with on the…read morephone was very friendly, quoted me a price, and sent a couple of employees out to pick up my 2 rugs. the guys who collected, and returned, the rugs were also very friendly, very professional! my rugs were returned to me bright, clean and like brand new! prices are rather fair and only $25 for pick up & delivery! other places i checked out wanted me to pick up & deliver the rugs to them. I HIGHLY RECOMMEND THIS COMPANY and will use them again with any future rugs i need cleaned!

It might be hard to tell from the shadows, but there was a significant area of dirt on this white…read morearea rug before it was cleaned. Over $2000 from restoration hardware saved by this company. There is still a slight area of discoloration, but I truly thought I was going to have to throw this rug away. So thankful for you guys.

The service man beat me to the house. As I turned in the driveway he started yelling to me don't…read morepark next to me I have to open those doors. He didn't seem happy. I asked to see the invoice to make sure the price was the same. He came inside the house and checked each room . He pulled his hoses in the house leaving the door wide open. I would pull it close as I could to keep air inside cool. But he seemed unconcerned and kept leaving the door open. When he got down stairs he stated I had an extra room. II counted the rooms again for him. Plus this was something he should have said before he had done the top floor and stairs. He refused at first but I told him I had a record of all I was told initially on the price. He left the house after my payment leaving water on the floor at the entrance. He never asked me if I was happy with the service or gave any suggestions on how to get the tough spots out. I won't use them again!

You really can't tell if your upholstery is clean till it's totally dry. Paid $98 and my sofa looks…read morethe same. If you can't take out stubborn pet stains be honest and transparent versus taking customers hard earned money. Called to make a complaint and the owner never called back. Buyer beware!

They were great!!!! Great customer service. They get the job done. No up selling, great prices…read more Will tell everyone in my complex. You guys need to advertise more.

We have been using the services of Brent and carpet Rescue for many years. They are always…read moreavailable, reliable, trustworthy, reasonably priced. Brent has taken care of and solved numerous problems and cleaning situation's with expertise and specific care for our furniture, carpets, upholstery, anything and everything. We would never call anyone else for anything from a spill to a flood! They are absolutely the best!

The 5 star reviews that all mentioned Chris paired with my very quick, easy, and respectful phone…read moreconversation I had with Chris sold me on this company. SO HAPPY we booked with him. Everything was easy to coordinate. He arrived on time, was very kind and knowledgeable, and got right to work. We purchased a home that had cats previously and there were pet stains in all bedrooms. You would have no idea after Chris left. It was literally night and day!! We will continue to use CitruSolution and Chris for as long as we have carpet/rugs. 10/10 in customer service and resulting work.

Chris & Jonathan, a terrific 2-man team, arrived at 1p.m. & were out bef. 2 p.m…read more We highly recommend this exceptionally reasonably priced & professional team. Things we loved: Up front pricing, honest, professional, easy booking appt., rapid rtn call, natural chemicals, speedy, knowledgeable, & timely. Just look at the results & no more yellow stains! They even got the cat pee odor out. I have asthma & their chemicals are definitely all natural. They pretreated, extracted the cat & dog urin, & cleaned the very very lightly colored carpet. Thanks!