Terrible customer service. Waited in line to see if I grabbed the right part for 10 minutes the fat…read moreguy with blonde hair and blue eyes was on the phone and couldn't grab the right part for me; made me go grab it and I had to sit at the back of the line. Threw the crap back on the shelf and walked out pissed. Screw that place I'll be going to autozone from now on.

Ask for William. Don't know the guy from Adam, but best / most knowledgeable customer service I've…read morehad in years. This dude knows everything automotive, extremely helpful, great attitude, ect, ect. Seriously. O'reilly, if you read this, if William is not already running one of your stores, you're missing something.

David R was super professional and charismatic. Made my experience great! 7/16/26 3:30pm!read more

Super helpful, came right out and tested my battery (dead) and had one in stock, which they…read morereplaced. Not their fault, but over the last 4 years with the higher costs for everything, I should have been prepared, but wasn't for the price of a battery these days! They must be constructed with the rare earth mineral unobtainium, but as far as this Auto Zone goes, top notch, friendly and helpful! Great experience and they saved the day!

Be very cautious buying from this business. We purchased an…read moreRV on 12/7/25 and made the mistake of paying in full before getting a professional inspection. A 30-Day warranty was given. Within the first week--before any significant rain--we found water pooling in the slide area and notified the seller. An inspection on 1/5/26 revealed major issues, including cracks in the fiberglass above the slides. The seller's "repair" was simply applying silicone over the cracks, which was done improperly and is not considered a valid fix. A second inspection confirmed this and estimated over $11,000 in proper repairs, including checking for internal water and structural damage. On 2/20/26, the seller agreed to take the RV back for a full refund once we received the title. When we followed up on 3/4/26, he delayed, then said he would only issue a refund after we returned the RV and signed over the title. Based on legal advice, we declined to sign the title without secured payment. After that, he stopped responding and has refused to honor the refund agreement. As of 3/22/26, we still have not received our tags, despite being told they were picked up. This has been a long, frustrating experience, and we feel the seller did not stand behind his word.

They'll make things right! They're good guys that will help you as best they can! Amazing team for…read moreRV sales!

more than pleased with this place! Mark was fantastic and patiently listened to my jabbering! bent…read moreover backwards to please the customer and went beyond to satisfy my travel trailer needs! Definitely a great place and people. Drew, the technician was patient and offered his assistance even after the removal of the trailer. so great working with these type of customer satisfying people.

Came here today for a state inspection and there was an 1hr wait. The people were very polite and…read morethey did get me taken care of. They definitely seemed flustered and working inefficiently. But they were very polite.

I'm editing my post because the business responded & asked me to call a number that I already…read morecalled TWICE, they tried transferring me to the store, no one picked up, & I called back & I spent half an hour on hold waiting for the customer service dept to pick up. I talked to the assistance store manager which supposedly spoke to the store manager. The store manager didn't give a flip about the situation. I don't have any more time to waste with this ridiculousness! Consumer beware of this establishment!!! I was LIVID when I found out my 81 year old grandmother was charged $100 for an oil change on a 2008 KIA RIO yesterday at Take 5 Oil Change in Hudson Oaks!!! The "tech" told her the regular oil changes last about 2K miles & the premium changes 5K! BS! I tried calling the store. It sent me to some call center where a woman transferred me to that location. At the store, it went to some automated answering that beeped & had no ability to leave a message. I called back. This time, I talked to a man that claimed he sympathized with the situation & said he was transferring me to customer service & they can handle the problem. Y'all, I was placed on eternal hold for almost 30 minutes. I was so mad that I drove to the store myself while still waiting for customer service on the phone that was never picking up. I walk in the store & the man sitting behind the counter was on his phone. I promptly asked to speak with the manager & he said he was the assistant manager. Hands shaking, and trying very, very hard not to completely lose my temper, I explained how one of his employees basically stole from my 81 year old grandmother & I was pissed! I told him I hoped he didn't condone this behavior & explained what had happened. I asked for literature from which they explain the oil changes prices. He goes out into the shop area & produces a disgustingly filthy & greasy plastic pamphlet that is in SPANISH. He said that's the only ones that have to show customers. What!? I ask about the $55 oil change. He says those aren't currently available because who is responsible for ordering the inventory didn't order the items needed for those changes (interesting). I asked about the employee that lied to my grandmother about the 2K verses 5K oil changes. He just didn't know (BS again!). I told him I wanted a full refund for them taking advantage of her & the fact she's on a fixed income. At that time, he proceeded to call the actual manager. He returns & says my grandmother was explained about all the options & he was sorry but there was nothing he could do. Wow, ok! So, folks, I just want to warn you about the deceptive practices at this oil change establishment. Who takes advantage of an 81 year old grandma? Take 5 Oil Change in Hudson Oaks, that's who! I'm completely appalled by the entire situation. I took pics of the receipt, the eternal call waiting for customer service to pick up, the filthy pamphlet, the filthy window & the horrible conditions of their bathrooms. Not that I would ever use a Take 5 Oil Change to begin with, but I dang sure won't now! My mechanics response was "criminal."

From beginning to end, they're very welcoming, they kept me posted of everything that was going on,…read moreI always knew where they were at with the work that they were doing. Freddy was my Rep. A+, professional, understood my situation, noted all areas of the accident to be worked on, etc. Will go there for future work if necessary. Thanks Caliber!

I came in late in the day, my hood air vent had broken. I was leaving to go out of town in the…read moremorning, and Malik the service advisor went out of her way to get me taken care of! The crew at this location is fantastic and definitely cares about their customers!

Great customer service. They had wat I was looking for. The detailing was had plenty of options .read more

Didn't want to price match rotors because the autozone across the street didn't have it in stock…read morebut the one on MCCART was able to do it with no issues.

Boss Fred went above and beyond while repairing my Ford F150. They were kind, communicative and…read moreprofessional. They completed the work for about 1/3 of a quote from another auto repair shop. I would highly recommend Boss Fred for your repair needs!!