Easy to find location on W Dixie Hwy, right off Biscayne Blvd & NE 186th St in North Miami Beach…read more The guys that work there are polite and professional. They were able to help me figure out that I blew a fuse while replacing my motorcycle battery that I bought there. They have plenty of motorcycle parts and accessories available to keep your bike in shape. The prices are reasonable. This will probably be my go-to spot for all my motorcycle needs.

They sell used bikes for top dollar that haven't been serviced and are beyond used they will take…read moreadvantage of anyone easy place to be scammed.

Pablo is great. They repaired and improved upon my G Wagon. Fixed the A/C for far less money than…read moreother quotes I received, and found a better-than-OEM performance exhaust for just $70 more than what I'd have paid for regular exhaust. Looking forward to my next experience with 5 Stars Auto Repair.

I was giving a quote at a dealer that was 3x more then what I was quoted at this shop. I personally…read moreknow the owner and fully trust him with my vehicle, not only I was able to get a quote before coming in and was able to get everything done super fast. They're license and reliable, quality work

The store is clean and well-organized. They have just about everything needed to work on a normal…read morecar. However, no one offered to help me or ask if I needed assistance.

Very helpful! And helped me with some questions I had on more than one occasion. Would recommend…read morethis store.

tray was very helpful and insightful while he was helping with my car everything was fixed afterread more

Alexis (I believe that was his name) was super helpful and changed my battery on no time.read more

Bad service , they told me I could return a part I brought from them a day ago and i repeatedly ask…read morethem if I bring it in I won't have no trouble of getting my refund he said yes the next day I go in the store asking for a refund he tells me they can't issue me a refund after I call and spoke the associate telling me just bring it for the refund

I came in the other day to get my battery checked. I had a 50/50 experience with this service. The…read morefirst associate, a boy, didn't even want to acknowledge that I was in line, when I asked to be help he frowned and looked away walking to the back. Right there I was about to ask for a manager but then another associate saw this gesture and made it her goal that I left that store satisfied. She aided me throughout the process and made it fast and easy, even apologizing for her other associate's behavior.

Lexus of North Miami: Service Dept…read more Very professional and courteous. I took my Lexus for a recall on the backup camera and it was done. I was giving the opportunity to review any dents that were in my car and if I wanted to get them done. It was no pressure for me to get it done. Yes, I felt valued as a customer since this was my first time taking my car to Lexus in North Miami. Mr. Luis R was very kind and guided me to the waiting and quiet room while waiting for my car. I also want to thank the service team for the courtesy car wash and cleaning the inside of my car. I will definitely take my Lexus there for future services. T.Mathieu

Walked in. 2 hours later drove out with new Lexus. Great professional crew. They didn't try sell me…read morethey just provided information when needed. I hate when someone try's to sell you. They just have great product. Definitely continue doing business with them.

Although we didn't purchase an Audi from the dealership, we did purchase a preowned Lexus that was…read moreabsolutely flawless. From the moment we walked in the dealership and even before that, when my wife and I were communicating with our highly professional sales person, Carlos Cuerta about coming into the dealership, we were treated like VIP's. Carlos' business card has the title, VIP Manager on it and he and his sales manager George Elperin and the Finance advisor, Ozzy Benavides, all treated us with the utmost respect, listened to what we said, were extremely friendly and personable and made us truly enjoy the high level of professionalism and ease with with our transaction was handled. Can't say enough about these guys and we highly recommend this wonderful dealership. We are going to send our friends there and know they will be treated the same way. Bravo!

I bought a used A6 almost a month ago. I really wanted to like the dealership, and I love the car…read more Here's what went right and what went wrong. Pros 1. 30 day warranty for used cars 2. they don't FEE you to death like most car dealerships. Cons 1. They don't live up to their word. Upon getting ready to leave ( after a VERY long afternoon waiting for paperwork) the car starts and has a transmission error. Run it down to service and they plug it in and codes come up for some random part, and a new a battery. They promised to fix both. 4 days later they called and said parts are in so I sent my son with the car and when he got back the Salesman called to say they fixed the button but didn't replace the battery because when they rechecked it it showed charged. Of course it did, my son just drove it 90 minutes to get there during which it was charging. So now I"m out $500++ to replace the battery they promised to replace. 2. Paperwork took HOURS, simply unacceptable. 3. Salesman showed me nothing about the car, just handed keys and see ya later. Argued about the battery. 4. No where in the paperwork does it discuss the 30 day warranty, it actually contradicts it saying NO WARRANTY AS IS, you have to assume they''ll stand up to their "word" which as described earlier isn't really worth much.

was in the area on vacation come in on Monday and Adela's customer service is amazing definitely…read morewill recommend this store.

This place is a joke multiple times. I have gone to order parts and they tell me that they don't…read morehave anything I go to my car look it up online and I go in and find it myself. The other day I bought an oil filter at a different advanced auto parts and they gave me the wrong filter so I'm working on the car today and as I'm getting ready to put everything together I realize I have the wrong filter so I go to this location they're supposed to be open at nine and by 910 nobody is there. What is the purpose of having store hours listed on the door and on a website if people do as they, please, as far as employees.

I am extremely disappointed with the customer service I received from an AutoZone representative…read morenamed Bernaurde, also referred to by customers as "Mr. B." I was polite and patient throughout my visit, waiting in line for my turn. When I reached the front and requested assistance with an alternator, I was told to step aside while he proceeded to assist four or five customers who had been behind me. Despite continuing to wait patiently, I was repeatedly disregarded, resulting in an approximately 40-minute delay. Ultimately, I was informed that the part I needed was not in stock. What made the experience especially frustrating was Bernard's dismissive and unprofessional attitude. I did not show any disrespect toward him or call him out of his name, yet I felt I was not treated with the same courtesy I extended. At one point, he was whispering something in another language, and I believe he may not have realized that I am trilingual. I also want to note that I was made to feel as though my time and presence were not valued, while other customers were prioritized ahead of me without clear justification. While I understand that stores can be busy and items may sometimes be unavailable, my concern is the way I was treated and the lack of proper communication and fairness in service. I am requesting that AutoZone management review this incident, as customers should always be treated respectfully and served in a fair and orderly manner based on their place in line. He is a real piece of work.

i visited autozone on Nov 4th 2024 with dead battery. James D who works here was very kind and…read morehelpfull to change it very efficiently and runned some tests that pinpoint where else the problem was, it was my chargind system . very kind and professional attitude.thank u James.!