In 2019 I purchased a brand new Fc250 from Motosport in Hillsboro, started it and it ran just fine…read more Drove all the way down to Coos bay, and this bike would not run or engage. Motosport was unwilling to help me figure out what the problem was or do anything about it when it was the same day!! Needless to say, I called Bill's, and brought my bike in the next day. They used the factory warranty to replace my muffler which was left with packing in it, free of charge!! They even hooked it up on some new gear at a discounted rate! Bill and his team are always very helpful, professional, and knowledgeable whenever I call! As a woman I have been treated poorly by the bigger dealers and Bill's always takes great care of me! 10/10 will be a repeat customer for life!

I'm impressed with the quick and easy purchase process. We were in and out within an hour, granted…read morewe already knew exactly what we wanted going in. Not only do you get a great deal on a bike, they throw in a bunch of extra goodies (quart of oil, extra spark plug, hoodie, etc.) I've yet to find another dealer that does that. Before you walk out with your sweet new ride, they do a thorough run down of everything you need to know, from what bolts to double check after the first ride, what each switch does if you haven't had a certain brand before or even if you have just in case, how to optimize and keep the system running healthy, and of course the basics you need to know to ride. You leave feeling confident, and even if questions arise later they ensure they are only a call away and eager to assist. This was our first time here and it definitely won't be the last.

Great service, knowledgeable and honest...good prices, quality gear at affordable prices.read more

My husband and I had such a great experience at this store, thanks to Ronan. He was welcoming,…read moreattentive, genuinely helpful and just cool to talk to. He listened to what I was looking for and made thoughtful, well-informed suggestions. He took the time to answer my questions without pressuring me to buy anything I didn't want /need. You could tell he rides, but he didn't act like a "know-it-all" which I really appreciated. I ended up buying several items, but my favorite is the riding jacket which was actually the one Ronan suggested. Badass.

I ride a 2017 BMW r1200GS and don't take my German bike to just anybody. I thought I'd try D&M and…read moretook it in for a full service. Valve adjustment, oil, coolant flush, brake flush, etc. Work was done on time and price was very reasonable. Derick knows his stuff. They even washed it! Would definitely recommend this shop regardless of the brand you ride. Not sure why it says I'm from San Fran Cali. I'm in Sandy Oregon.

I've been taking my '03 V-Rod into Mason's for over 10 years. I'm very happy with the work they…read morehave done to it & the few mods I've had done, I wouldn't have taken my baby anywhere else to have it done. I will say, every time I've asked any questions or asked for suggestions they have really spent the time to make me feel valued as a rider. As a woman you walk into the big HD stores & most guys scuff at you & talk to my husband. Not at Mason's. Both Dean & Brian have been a huge part of my riding adventure. They have a way of breaking things down so I can understand & what makes sense. I've even taken my sister in to get some suggestions on some riding issues she was having on her older Ninja. (Issues like her hands getting tingley after a short ride) After they took the time to see how she rides, they gave a few suggestions. But in the end there was not much they could do, as it was the seating position that was causing it. They gave some tips on how to minimize as much as possible. Long story short. They took the time out of their day to talk to a couple girls on our pretty bikes & made a lasting impression. I will continue to recommend this shop to everyone, Men & Women.

Honest, straightforward, great service. This is a great place to take your Harley or anything with…read moretwo wheels!

Well, I was definitely not the easiest customer to work with. I talked to Scott, about a year…read morebefore about the idea of buying a Harley. He never hassled me, called me, texted me etc. He just let me stew on the idea. A year goes by, and I go back in to talk to Scott. He remembered who I was and what kind of bike I was interested in. So we start walking around the show room, and I end up landing on a brand new 2023 Road Glide. They put a sold tag on it, and I left for the day, planning to return a few days later to finish up the paperwork. While I was gone, I had a change of heart. I told him I really wasn't comfortable spending that much money on a bike and that I actually didn't want the new bike. He never got angry or upset! We went next door and started looking at used bikes. I must have been with him for over an hour and a half at that point just sitting on bikes, starting them up etc. FINALLY I landed on a used street glide. We went next door, did the finance stuff etc. As difficult as I was with making a decision, never once did Scott pressure me or try to force me to buy something. He truly cared about me and my needs. While I was there, he gave me 100% of his attention. It was as if no other person was there! Which I greatly appreciate. I even brought my wife and kids in, and Scott was GREAT with them. Overall, Timbertown treated me great! I am 100% satisfied with my service and purchase. The store is very clean, organized and they have a great selection. The service guys and part counter guys are awesome as well. I would highly recommend that you go in and ask for SCOTT!

I just wanted to say thank u guys for helping my wife and I last week, she was hot and dehydrated…read moreand the guys there took real good care of her and I, felt like we were family. I have much respect for this dealership, by far this is my favorite dealership to go to in Oregon. I'm not from Oregon but there I felt like I lived in Oregon. I wanted to say thank u face to face but she wanted to get back home . But if I ever I'm down that way again I will Forsure stop by again.PS next time I will buy more then a shirt and a riding jacket lol Thanks again guys I really appreciate you fellas

I brought my motorcycle in for cosmetic and bodywork, and what I got back was nothing short of…read moreincredible. From the moment I walked in, this shop treated me like family -- not just another customer dropping off a bike. They took the time to actually listen to what I wanted, explained everything clearly upfront, and never once tried to upsell me or surprise me with a bloated bill. The pricing was fair, honest, and completely transparent from start to finish. What really set them apart was how they kept me in the loop throughout the entire process. I never had to wonder what was going on or chase anyone down for an update -- they came to me. And when they were done? They had gone above and beyond what I originally asked for in ways I didn't even expect. The attention to detail on the bodywork was stunning. My bike looks better than I ever imagined it could. This is the kind of shop that restores your faith in people. They clearly take pride in their craft AND in how they treat their customers, and that combination is rare. I won't be taking my motorcycle anywhere else -- ever. If you're on the fence, don't be. Just go. You'll thank yourself later.

This was the only shop that agreed to install tires on my BMW R1200GS. Tires installed fast and…read moregood. Thank you for walk in.

Other feel like the old car dealerships. Pushy, cold and don't care…read more Not Motorsport Hillsboro. The people here are real and care more like friend's. The sales, parts and service are second to none. The way motorcycle dealers used to be. Not car dealers.

Classic dealer fee bait-and-switch. Watch your paperwork closely!…read more Because I absolutely hate haggling in person, I tried contacting MotoSport Hillsboro ahead of time specifically to get the total out-the-door price in writing. My plan was simple: get the final numbers, walk into the shop, hand them a check, and leave. Instead, they turned it into a textbook fee-padding game. After submitting inquiries through their portal, my communications were ignored for days. When the salesperson, Brandon, finally texted me, he tried to tack on a completely bogus $499 "setup fee" on a used demo bike that was already assembled and sitting on the showroom floor. Under Oregon consumer disclosure rules, assembly and setup fees cannot be weaponized as surprise add-ons to artificially inflate an advertised price. When I called out the illegitimate setup fee and management finally sent over a formal purchase order, they pulled a classic shell game. The setup fee was gone, but they immediately slid in a $200 "document processing fee" that Brandon had completely omitted in our prior conversations. When I pointed out that this fee wasn't mentioned upfront, Rob told me he would only remove the $200 if I took the title paperwork down to the DMV and processed it myself. Why should a customer pay a separate, surprise fee just for a dealership employee to do the clerical job they are already paid to do? They might use lower base pricing online to lure you through the door, but it doesn't matter if they just pad the final contract with hidden back-office fees and give you an exhausting customer service experience. If you are a cash buyer expecting basic honesty, pricing transparency, and respect for your time, go elsewhere. I have attached screenshots of the text history below so you can see the truth for yourself. Watch your contract numbers closely or just make it easier on yourself and get your bike elsewhere. I certainly will!

I can see why one star, here's another one. Got what I wanted stood at the counter with my money…read morewaiting patiently. (4) employees none said a thing to me especially the one that used the keyboard in front of me. Walked out after two customers came in after me and got served over me. I'll stay with the location on Commerce, (3) times there, (3) times treated well.

Waited in line for ten minutes while a single cashier was working. They didn't have the parts I…read moreneeded. Counted 8 employees working in the store. Poorly managed store. Seems content to keep customers waiting in line, rather than provide prompt good service to customers