Great service, knowledgeable and honest...good prices, quality gear at affordable prices.read more

My husband and I had such a great experience at this store, thanks to Ronan. He was welcoming,…read moreattentive, genuinely helpful and just cool to talk to. He listened to what I was looking for and made thoughtful, well-informed suggestions. He took the time to answer my questions without pressuring me to buy anything I didn't want /need. You could tell he rides, but he didn't act like a "know-it-all" which I really appreciated. I ended up buying several items, but my favorite is the riding jacket which was actually the one Ronan suggested. Badass.

I ride a 2017 BMW r1200GS and don't take my German bike to just anybody. I thought I'd try D&M and…read moretook it in for a full service. Valve adjustment, oil, coolant flush, brake flush, etc. Work was done on time and price was very reasonable. Derick knows his stuff. They even washed it! Would definitely recommend this shop regardless of the brand you ride. Not sure why it says I'm from San Fran Cali. I'm in Sandy Oregon.

Honest, straightforward, great service. This is a great place to take your Harley or anything with…read moretwo wheels!

In August I called Mason's Customs for a new set of tires for my '12 Road King, which I would be…read moreneeding installed after I got home from a long road trip. Due to a broken supply chain during this pandemic, he said he had one matching set left. He said if you want them, I will put your name on them. No money down. 2 weeks later I show up and let him know that I need those tires and a full oil service before I leave for my next trip in 4 days. He looked at me like I was crazy. He was already booked a week or more out. Next day about noon, he calls to inform me that my bike is ready to go. These guys ( Dean and Brian) really take care of their regular customers. Quality work for a fair price.

I wanted to trade my St Bob in for a TriGlide Noah was amazing he listened to me and got me into…read moreone that didn't raise my payment by a crazy amount. I had the Bike for 6 days and the reverse stopped working and the Ebrake was not working properly. Jimmy and Scott worked together to get my bike in. I feel fairly confident that the other dealerships in the area would not have done as much to take care of me since I bought a used bike. I really can't say enough great things about Timber Town Every interaction with everyone there has been a great experience! I Love this dealership!! Any other future purchases I will definitely go to Timber Town! Jesse was amazing to deal with I appreciate that he explained everything and was transparent.

Well, I was definitely not the easiest customer to work with. I talked to Scott, about a year…read morebefore about the idea of buying a Harley. He never hassled me, called me, texted me etc. He just let me stew on the idea. A year goes by, and I go back in to talk to Scott. He remembered who I was and what kind of bike I was interested in. So we start walking around the show room, and I end up landing on a brand new 2023 Road Glide. They put a sold tag on it, and I left for the day, planning to return a few days later to finish up the paperwork. While I was gone, I had a change of heart. I told him I really wasn't comfortable spending that much money on a bike and that I actually didn't want the new bike. He never got angry or upset! We went next door and started looking at used bikes. I must have been with him for over an hour and a half at that point just sitting on bikes, starting them up etc. FINALLY I landed on a used street glide. We went next door, did the finance stuff etc. As difficult as I was with making a decision, never once did Scott pressure me or try to force me to buy something. He truly cared about me and my needs. While I was there, he gave me 100% of his attention. It was as if no other person was there! Which I greatly appreciate. I even brought my wife and kids in, and Scott was GREAT with them. Overall, Timbertown treated me great! I am 100% satisfied with my service and purchase. The store is very clean, organized and they have a great selection. The service guys and part counter guys are awesome as well. I would highly recommend that you go in and ask for SCOTT!

I brought my motorcycle in for cosmetic and bodywork, and what I got back was nothing short of…read moreincredible. From the moment I walked in, this shop treated me like family -- not just another customer dropping off a bike. They took the time to actually listen to what I wanted, explained everything clearly upfront, and never once tried to upsell me or surprise me with a bloated bill. The pricing was fair, honest, and completely transparent from start to finish. What really set them apart was how they kept me in the loop throughout the entire process. I never had to wonder what was going on or chase anyone down for an update -- they came to me. And when they were done? They had gone above and beyond what I originally asked for in ways I didn't even expect. The attention to detail on the bodywork was stunning. My bike looks better than I ever imagined it could. This is the kind of shop that restores your faith in people. They clearly take pride in their craft AND in how they treat their customers, and that combination is rare. I won't be taking my motorcycle anywhere else -- ever. If you're on the fence, don't be. Just go. You'll thank yourself later.

This was the only shop that agreed to install tires on my BMW R1200GS. Tires installed fast and…read moregood. Thank you for walk in.

Listen, I get it. Buying a big ticket item like this is stressful. I understand that people go in…read morefeeling either puffed up because THEY'RE THE CUSTOMER or pre-angry because they're nervous. So, I took these reviews with a grain of salt. They didn't respond to your email, one star. You didn't get your price, one star. You didn't get approved for credit, one star. No one fawned over you for wanting to buy a motorcycle at a motorcycle dealership, one star. A thing broke on a bike you bought, one star. I drove over there anyway, prepared for the worst. The phones were ringing off the hooks in there. It's July. Middle of the day on a Tuesday, and they're fielding calls non-stop. Brandon welcomed me in. Asked me what I was looking for. Zero pressure. Without getting into it, it was a rough day for me, and I was looking for something to add a little joy to my life. We talked about family a bit, looked at the bike I had in mind, and I asked him to scratch me out the numbers to think about. He was very clear on the pricing, discounts, add-ons, options for titling, etc. Destination cost is a thing, friends. So is licensing and taxes. In a hot market for a hot bike, so is dealer markup. Welcome to capitalism. Everything was totally transparent and reasonable. So I paid it on the spot. Done. Came back with my wife and picked up a beautifully clean bike a couple of hours later. I genuinely don't know how that could've gone any better. Brandon was exceptionally cool and helpful through the whole transaction, I bought myself a little bit of happiness, and I came out of there with a new friend who I'd do business with again in a heartbeat.

Classic dealer fee bait-and-switch. Watch your paperwork closely!…read more Because I absolutely hate haggling in person, I tried contacting MotoSport Hillsboro ahead of time specifically to get the total out-the-door price in writing. My plan was simple: get the final numbers, walk into the shop, hand them a check, and leave. Instead, they turned it into a textbook fee-padding game. After submitting inquiries through their portal, my communications were ignored for days. When the salesperson, Brandon, finally texted me, he tried to tack on a completely bogus $499 "setup fee" on a used demo bike that was already assembled and sitting on the showroom floor. Under Oregon consumer disclosure rules, assembly and setup fees cannot be weaponized as surprise add-ons to artificially inflate an advertised price. When I called out the illegitimate setup fee and management finally sent over a formal purchase order, they pulled a classic shell game. The setup fee was gone, but they immediately slid in a $200 "document processing fee" that Brandon had completely omitted in our prior conversations. When I pointed out that this fee wasn't mentioned upfront, Rob told me he would only remove the $200 if I took the title paperwork down to the DMV and processed it myself. Why should a customer pay a separate, surprise fee just for a dealership employee to do the clerical job they are already paid to do? They might use lower base pricing online to lure you through the door, but it doesn't matter if they just pad the final contract with hidden back-office fees and give you an exhausting customer service experience. If you are a cash buyer expecting basic honesty, pricing transparency, and respect for your time, go elsewhere. I have attached screenshots of the text history below so you can see the truth for yourself. Watch your contract numbers closely or just make it easier on yourself and get your bike elsewhere. I certainly will!