I almost never write reviews, but my experience with Small Engine Warehouse was bad enough that I…read morefelt it was worth sharing. To be clear, I did not purchase anything from this company, because the interaction ended before I was comfortable placing an order. I called looking for a replacement for my Kohler engine. I gave them the complete specification information from my existing engine and explained that I had been unable to find that exact engine number. The person I spoke with said they would look it up and determine whether they had a compatible replacement. After checking, I was told they had a matching engine available and was given a price. The price was higher than I had hoped, but that wasn't the problem. Before spending that kind of money, I simply wanted to know exactly what engine I would be buying. I asked for the engine model number. I was told it was a Kohler KT735 from the Kohler 7000 Series. I explained that KT735 is only the main model designation. With these engines, the dash/specification number matters because it identifies the particular configuration of the engine. That was the very information I needed in order to determine whether the replacement was actually correct for my application. So I asked again: What is the complete engine number, including the dash/spec number, of the engine you are trying to sell me? The response was essentially, "I don't know what to tell you. It's a Kohler KT735." I tried to explain again that I needed to know the complete number of the product before purchasing it. At that point, the representative hung up on me! That is an extraordinary way to handle a prospective customer who is simply asking what product the company is proposing to sell him. I wasn't arguing about the price, demanding a discount, or asking an unreasonable technical question. I was asking for the identifying information of an engine I was considering purchasing. If a company cannot--or will not--tell me the complete model/specification number of an engine before taking my money, I will never purchase from this company and will be sure to share my experiance with anyone concidering to purchase from them.

Warning if your purchase is time dependent because they dont seem to care…read more I ordered an overpriced engine due to market scarcity that included shipping and I accepted that. I was texted by the delivery company (R+L Carriers (RLC)) to confim delivery date for the 15th, which I did. We waited all day but no shipment. Next day, I called the (R+L Carriers (RLC)) only to be told now the date is the 18th. After an extended wait, "sorry someone should have called you." I then called Small Engine Warehouse, just in case they were unaware of how this was impacting their customers. I was met with indifference by receptionist and "we see the change but can't control what the delivery company does." She went on to say that normally they dont deliver on Saturday (18th). So frankly I have no idea when or if I will even get the shipment. Warning if your purchase is time dependent because they dont seem to care.

These people run a fraudulent business. You ask for new parts and pay for them, and they take it…read moreupon themselves to send you used ones. They do not even get your permission and give you a proper refund for the difference till get caught defrauding you. I still did not get my refund for the difference even I caught them defrauding me. They charge you and also not send you all the parts. Stay away from these scammers.

Adsit is a joke, I ordered a Transmission and Torque converter for my w126, it took several months…read moreto finally arrive, and when it did, the transmission was busted and upside down in a broken crate, and the torque converter was fully missing (which I understand was likely not Adist's fault) the problem came when I wanted it returned and replaced, there was a SEVERE lack of communication, but whereas while I was buying the transmission and parts, and sending them 4,000 dollars, they were certainly very helpful and communicative. But as soon as they had my money, they had no reason to speak to me any longer. After a few months, they only spoke to me once my bank sent them a charge dispute notice in the mail on my behalf. Due to the lack of communication, i wanted a full refund, which they tried their best to fight against, but eventually offered to have it "refunded", with a HUGE chunk of my money kept for "restocking" , despite the fact I know that they insured the transmission and torque converter, AND got all their money back, PLUS their transmission back, which they could rebuild, PLUS them trying to keep a massive chunk of my money. In the end, after 5 months of fighting with the help of my bank, I got back all my money, with my bank likely taking the loss for me. Please beware of this company, they have decent but overpriced parts from what I could see, but if you are ready to wait several months to get it, and likely have to deal with these uncommunicative baboons if there is the slightest problem, it might be worth checking out other mercedes part sellers.

Michelle is the best, she changed my headlight for me and she is really passionate about her job in…read moreferry, friendly.

Highly recommend! We…read morecame in frantic because our car battery died while running errands. We received wonderful service from everyone. Chris drove over to our car to remove the old battery, and install the new one! Going above and beyond! Even during these troubling times, Chris provide exceptional service and made me feel more at ease. We will definitely be coming back!

These guys are always there with the parts you need and the quality is always good. Lets face it,…read morewhen you are into AMC cars, there are not a lot of choices and few good ones. If it was not for these guys, I would have stalled out on my rebuild a long time ago. They get my thumbs up!

I am a happy customer of American Parts Depot (APD), and used them while I restored my 1969 AMX…read more The main restoration activity was from 2006 to 2009, though I still use APD for my AMX parts and projects. They have a wide range of new, used, and reproduction American Motors Corp parts, while specializing in Javelins and AMXs. Their website is easy to use, and Doug has been very helpful when I have needed assistance in part selection and advice. My one warranty claim (water pump) was handled with no problems. APD made my parts acquisition the easiest part of my restoration, and I highly recommend them.

Able to help with auto needs very much and had lots of supplies available to purchase.read more

This is the best parts store in Marion. Rich and Butch are by far the best guys to talk to about…read morevehicles. They know there stuff and always go out if their way to help a customer out. I've been going to the Zone for years but I broke down and Rich was the only person out of the 3 parts stores that where opened after 9pm that took time to help get me back on the road and on my way back to KY. I have recommended my friends and family from Marion to get their parts from Advance and to talk to Rich or Butch about issues they are having.

Great folks to deal with. Really friendly. And I always love to see Scoobs and Creed who work…read moretirelessly to keep wildlife at bay. Never had an issue with a raccoon or possom, etc like I have at other yards. One of the best yards around!!!

Got into an accident with my 10 year old child in the truck already a bad scary situation the…read morefather , (family owned) were rude rushed when picking up the truck via the Portland police and were the same when I came to get my truck.Charged me extra because he said it was on a fire hydrant I was there it was next to the hydrant, I will never refer anyone to them way to go made my day even better.

I didn't buy anything just sold scrap metal. They were friendly and efficient. I had dropped off…read morestuff twice, no problems.

I had a new windshield installed in my 2001 Buick. Ray's gave fast friendly service at an excellent…read moreprice!

Was connected with this company through usjunkcars.com. The first scheduled wrecker appointment was…read morenot kept; they alleged their wrecker, "lost its brakes" when they went to pick up my vehicle. No one mentioned to call me while I was waiting twenty minutes for the wrecker to show up at an early morning hour. After getting a hold of Copart once again the day of their first missed appointment, I was told the next day at the same time someone would should up to take my vehicle. I reluctantly agreed and as history being an indicator - the wrecker did not show up again at the time the dispatcher told me it would. They finally arranged for a pick up later that day. I was led to believe that I would be receiving a printed company check - not the case at all. The wrecker operator scribbled a nearly ineligible check while sitting in the wrecker while also mis-spelling my name.