One word- Amazing! I went all over Miami and this is the best place for service, knowledge and price. I highly recommend that you ask for a young man named Christian. He has to be the nicest most knowledgable person to ever help me. I changed my mind twice about bikes, we made him put things on and off the bike, test drove 6 bikes... To make a long story short we were there for 3 1/2 hours ! He even helped us put the new bike rack on our car which by the way he helped us get a better price on! Talk about going above and beyond! They have a huge selection and many prices from high to low. Everything you need for your cycling needs! This is a one stop shop. From shoes to water bottles, they have it! Don't forget to ask for Christian. What a nice guy! read more

Customer Service could have done better. Loves the broad optional bicycle there. The price is somewhat affordable. Trek and Gaint are there. Would love to go there again if I am seeking for parts. read more

Came to buy my first bike but didn't want to limit myself to one type of bicycle. Sales rep Kristian helped me find a great medium between a road bike and a mountain bike for a great price on this years model! Shortly after I brought the bike in for a tune up and the mechanic's were very friendly and easy to work with. Come here for all your cycling needs. You won't be dissappointed. read more

I have been going to Cycle World (CW) for over 35yrs. It has always been my favorite bike shop. CW has a large selection of bikes for the whole family. In addition to a variety of makes and models, CW has everything needed to upgrade your bike for max performance. Whether you're a novice or experienced rider, CW has all your riding needs. The staff is courteous, knowledgeable and helpful. Cycle World also has a bike repair area which will not only repair your bike but also do any upgrades needed. So when my wife said she wanted a bike I knew exactly were to go. With the staffs help we selected our mountain bike. My wife took it for a little test drive in the parking lot and we were sold. I had found the bike somewhere else for $50 cheaper but with CW price match they matched the price of the bike plus gave me an additional 10% on all the accessories I purchased. Shop around all you want but when you have figured out what you want give CW the final chance. You won't be disappointed. read more

Good Prices - knowledgeable personnel. Great location, high availability on parts.

I love this bike store. My wife and I came to this shop to compare prices and look for mountain bikes, and we ended up finding the two bikes that we wanted, so we purchased them! They were very helpful in helping us find what we needed and they hooked us up with good deals. Will definitely return for any other bike-related shopping! read more

I was tired of my cheap bike from Target and was ready to get a bike that actually moved when I pedaled. So I decided to go searching for my "perfect" mountain bike. I started off at Cycle World because it's very close to my house and their new building is Impressive. They have many bikes: cruisers, road bikes, mountain bikes and few kid bikes. Also have clothes, shoes, and accessories... We went on a Sunday morning and it was a bit busy. We were asked almost immediately if we needed any help. The sales man helping me ( I'm horrible with names, so yes I forgot, but it's the older gentleman with the beard) was very good. He showed me one bike that I LOVED, but way out of my price range. We left because we wanted to check out other places. We went to almost EVERY bike shop in Miami. The prices and service were NOTHING like Cycle World. Some places didn't even bother asking us if we needed help. Needless to say, we ended up back at Cycle World. WHY??? Because they have the BEST prices, great customer service and really nice bikes. If they don't have it, they will order it. Though I couldn't buy the original bike I wanted, I definitely found one that was within my price range and had EVERYTHING I was looking for. Their prices for the bikes that I was looking at were the lowest. I got a Trek Mountain bike (there are a few dealers in Miami that sell them) and it's ooohhh so "pretty"... Yes I know pretty and mountain bike don't exactly go together, but hey it really is a pretty girly mountain bike. They didn't have it in stock but it was there within 4 days. The owner's wife is SUPER nice, very helpful and just a great conversationalist. Warning: not everyone that works there is like that. :) Will definitely be back when I need to fix anything (Just in case I bust my ass on these trails). Wish me luck !!!! read more

Great customer service! The bike my son wanted had not arrived and Gustavo, the gentleman that helped us, said he would contact us as soon as shipment arrived which he did and also had the bike put together by the time we arrived that same day. Highly recommend cycle world, great products and service! read more

Oh Holy Bicycle Heaven! This place holds my future bike!! The new address is 8750 Bird Road. The location is big and has a wide selection of bikes. All price ranges too. One of the hybrid bikes caught my eye. A lovely black and silver Trek 7000. So Zac and I quizzed the salesperson about several bikes but we came back to this one. And, it turned out they had it in my size. I am still going to check other places but this place is a strong contender. The only complaint I had was that our salesperson turned to help someone else and we had to continue with someone else. This is why they don't get 5 stars. However, we did spend a lot of time with the original salesperson and he gave us a TON of information. The mechanics are really nice too and helpful. We will probably come back to this place soon!! read more

Amazing customer service. Took my bike for a tune up and it was done extremely fast and extremely well ! The bike looked brand new after 18 years of sitting in a garage. These people know bikes ! read more

Amazing service and reliable staff. Ask for Tom. Super knowledgeable and patiently sat through all my silly questions. Julio in the repair center was also really sweet. Good price on building a bike and adding accessories. High recommend! read more

I could ask no more than the incredible attention Tom gave, & the knowledge he imparted to, me. He patiently & thoroughly helped me buy what I needed. It was fun working with him - I walked away with just what I wanted - no more, no less. He knows his stuff - no hard-sell & no fluff. read more

My wife and I decided that cycling would be a great way to get healthier and have fun at the same time. We didn't know anything about bikes other than we both rode them as kids. From the moment we walked in, the staff was genuinely friendly, energetic, knowledgeable, and patient with all our questions. We bought our bikes (giant sedona dx and giant sedona wsd dx) with Gus, who is a great and very passionate person who listens to your needs to help find the perfect bike for you. Since we bought our bikes a few weeks back, we have been back several times to buy various accessories with Valeria, Debbie, and Glenn. All of which are equally as passionate, friendly, and helpful as can be! Truly outstanding people! My wife and I have also visited their service center to have different parts of the bike adjusted or tweaked to match our needs. Tom and Robert are not only masters of their trade, they are also genuinely great people and love what they do. On my last ride, I had a flat and when I brought the bike in Robert had it fixed before I could finish telling my story lol. It's not often you walk into a store anymore and feel at home. I promise you, at cycle world, you will! It's nice that they invest themselves into their work and their customers. Being greeted by name is something that most people over look but it shows a level of dedication to customer satisfaction that is truly appreciated by my wife and I. Thank you to all the staff of cycleworld for your dedication to excellence! Well see you soon! read more

I must admit I was a bit leery at first; I had my bicycle shipped from CA and called them to see how much it was for assembly, was told one price on the phone and a different price in person (about a 30 dollar difference) but none the less Mrs Lee honored the phone price. I was pleased with the level of customer service despite the price mixup and decided to also buy my trunk mounted bike rack here. Once again the service was excellent, we tried two different racks on my car and I was shown how to adjust and put it on. Prices are pretty good from what I've been able to compare and its always great helping out a local business. Would recommend. read more

I went for some spinning shoes. I looked on their website and saw some for an affordable price. I'm not a professional, I just want a pair to use for my 1 hour spinning class at gym. I found a pair at $39 and as the associate came to me, I asked him about the ones I was holding. He snatched them from me and said "these aren't for spinning". I was taken aback but as he asked my size I answered. He then, while looking through drawers of shoes asks/assumes (after he took the shoes he KNEW weren't for spinning prices at $39), what I was planning on spending; before I can say, he says $100? I said "absolutely not". I told him I found a pair of black ones on the website for $39 of those were available. He looked at me like I was speaking another language and says with a pompous attitude "you must be mistaken, we don't carry any for $39?! Are u sure it's this store!?" I started snapping back because he spent my last nerve. I said " yes you do!? In stock. " I showed him the pic and he how "oh well of COURSE it's $39?! They are a size 5 not an 8.5?!" I asked him if price go by size and he responds like if I'm asking him if we breathe oxygen, " well of course they do." After that I was done with formalities and said my goodbyes. I have never felt so undervalued as I did with this man. He might have been the manager because he was asking about another associates whereabouts as I was walking away. I was really looking forward to buying local instead of giving amazon my money, this treatment may be the reason people rather shop over a screen as to avoid dealing with such rudeness. Don't go there unless you know for a fact you'd like to be treated as the help or you perspire diamonds. read more

Ms. Lee, You made this whole shopping experience a great one for me and possible for me to purchase the bike I wanted at a reasonable price. Thank you from the bottom of my heart and I definitely would not mind driving from Fort Lauderdale to Bird Road to purchase a bike from Cycle World, again. read more

Took my bike in for a flat tire repair, they fixed it then and there for a great price. The staff was kind enough to help me look into another mountain bike at an affordable price also! There is variety of bikes, seats and more. read more

The store is beautifully organized, but I find it way too expensive for the casual biker. The sales representatives are cyclists themselves...extremely knowledgeable, nice and helpful. Great selection! read more

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They have a nice selection of bikes, and their service/repair department is great. An older gentleman with a beard helped me and he was fantastic (don't recall his name). The customer service is a bit slow though. I literally had to wait about 15 minutes at the counter just to pay so I can leave with my bike. The cashier was helping another customer, who apparently had hundreds of questions. The cashier should have either asked the customer if it were okay to ring me up, or made some type of effort to find another employee to ring me up. Other than that, it was a decent overall experience. They did a great job fixing my bike. It rides like new. read more

Came here after visiting several stores in the area. The plan is to transition from a tri bike into road for longer rides. My son and I felt welcomed by the staff, who are knowledgeable and open to our multiple questions. We were offered different options, receiving clear explanations on each one. The staff went through the trouble and patience of setting up different bikes for our test rides around the block, which was very key for our decision making. Both my son and I went for Cervelo bikes which were fitted to our comfort. The staff was friendly and eager to work with us in terms of budget and comfort, but to my taste a bit pushy on selling all possible accessories, necessary and not so essential which gave some mixed impressions, but again that is there job as salespersons. Besides the bike I got a traveling bike case and the guys at the store were kind to disassemble the bike, wrap it professionally to avoid scratches and lock it to the bike case. This was extremely helpful since I was traveling the next morning with my new bike. Recommend this place to anyone looking for large selection of either Tri, road, mountain or simply a regular bike, and people who can professionally orient on them. The store is ample and has large parking space to their costumers comfort read more

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I have 5 or 6 bike shops within a stones throw of my house and have visited all of them. Over the years (17) Cycle World has consistently provided excellent service, support and a great selection of products. The sales staff Rob, Ramiro and Christian have a commanding knowledge of the bike lines, their details and features. Always helpful they are rivaled only by the service staff..Myron, Tom and crew who are skilled technicians that are fast and reasonable with their pricing. What a great team! read more

Now THIS is a bike store! Not only do they have everything you need, but also an impressive and knowledgeable staff. I originally found them online - one of the few websites that was easy to navigate and included prices. Debbie was attentive with each of our needs: a bike, a helmet, and a bell. While we weren't spending the mega-thousands that some of the bikes cost; we still received exceptional service. It's also worth mentioning that the bike I found on their website was not assembled on their showroom, but in a box in the back. Within 45 minutes I was rolling out the door with everything I came in for. Make the drive, to let Cycle World be your new LBS. read more

Fantastic bicycle shop. I went to get new tires for my bicycle & ended up getting an overhaul. My bicycle seems like a brand-new one. Eddy was so attentive, I hope everyone gets a chance to receive his assistance. I will definitely be returning there in the future. read more

Once upon a time I wrote a negative review about this place, yet somehow I see myself going back time after time. The reason ... you just can't get better prices on bicycles. I've personally bought 3 bikes here (two hybrids and a madone 5.2), and gotten two other people to purchase from them as well (trek road bikes). I tend to research everything I buy and check prices religiously. The fact that they list their prices on their website is something quite rare for bicycle stores in South Florida. I was actually told by another fairly popular bicycle store located on US-1 down south that it would be foolish for them to list their prices, and it's obvious why. Yes, sometimes it's difficult to find a sales person that isn't already busy, and sometimes the one you get isn't great, but most of them are. If in doubt, ask for Ramiro, or the guy with the long beard. Those guys are great and will help you find whatever you need. The service guys are also great and the prices are pretty good. Accessories are give or take on price, but they have a pretty selection and the prices aren't nuts. Joan, the owner's wife, is always a pleasure to talk to as well. She's usually the cashier, so it's almost guaranteed you'll end up talking to her. Her reply to my review was to my previous negative review, which in retrospect was rather mean of me to write. read more

The red headed Hispanic manager girl here destroys the fun in cycling. She talks to you like a robot, and treats you like a peasant when I can guarantee that girl makes chump change. When I bought my trek I was told I had a 7 day return policy (kinda weird usually it's 30) but ok. I live in sunrise, so to come all the way to this shop for adjustments is kind of hectic. Came to return the bike due to the gears malfunctioning that I know could be fixed, but it's just the hassle of the drive that I decided to return the bike for good. Nope, 7 day STORE CREDIT ONLY return policy. Not to mention when I first stepped foot in this place to purchase my bike she was bullying her co-workers especially some really nice girl that I saw there. I will never speak a word good about this place except the girl I witnessed her bully. I'll continue to purchase my bikes from city bikes in Pembroke Pines and trek dealers themselves where they treat you like family. read more

Great customer service. They went out of their way to help me and my son -who was getting a bike for college and I was purchasing it from Washington DC. I highly recommend them. read more

No place is perfect. But there is good reason for which I have given Cycle World of Miami 5 stars. The customer service is great all around. I was helped by Donald who is clearly professional, knowledgeable and sincere. But even the owners will give you attention and help you with anything in the store. Even if you ask a lot of questions and tend to be annoying like me. The price on the bikes are not the best, but they are very competitive and you will only likely pay 1-5% more than other shops, but more importantly what separates Cycle World from other shops is that they will have your bike there. No waiting, no "out of stock". The prices on all other parts, equipment and services are better than the other shops i have seen, and even better than those on the Internet. And again, they will have what you are looking for. The quality of the bike service is the most superior point. There are many other bike shops in Miami that are just not professional. They cut corners and don't put effort into detail. In this category Cycle World delivers better than the rest. The exemplify their extensive knowledge and do the job right the first time. I wouldn't take my Bike anywhere else. read more

Just like one of the reviews below, I made an account just to write this review. In case you don't want to spend time reading, here's my point: Don't go anywhere else to buy a bike in Miami. Especially if you are starting out as a biker and want to stay away from cheap bikes from Target or Walmart. The staff is knowledgeable, the selection amazing, and the prices are the best. Ask for Manny! I came in here looking for a better bike to get around my college campus (which is very hilly), after having been in a cycling wreck (my brakes failed on my cruiser). I initially came in just for advice on different styles, and told the salesperson helping me out that I only wanted to look at options and get measured (I'm 4'11"). Manny immediately nodded and listed intently while I explained everything. He spent a good hour explaining the differences between several bike styles, prices, and models. When it came to measuring me, nothing on the floor was quite small enough so he went to the back and assembled a very nice road bike for me to try out. Him, along with the other workers, were very nice and talkative while they were assembling the bike. One of them even showed me how to change the tube out and other nifty tricks. Soon I found myself at the shop for 3 hours trying out different bikes and learning all the bike maintenance tricks there were thanks to Manny. After everything I wound up loving one of the bikes and deciding to take it already. I'm glad I did because they explained to me that there is a 2 month service period where I can take in the bike to have them adjust or fix anything I want. This is great since I can have them make adjustments before heading back to school. I'm so happy and thankful that they were so patient with me (and it was busy while I was there!). In the end I wound up with the perfect bike to get around campus and all the knowledge I need to fix things while I'm up at school. Thanks guys! read more

Hugo was great helping me pick my bike he is very knowledgable and this place really has the best selection at the most affordable price! Thanks guys! read more

I remember Cycle World from when I was a kid in the 80's and they were located further up Bird Road, closer to 97th Avenue... Those memories were fond, and I wish I could say the same today... So during my purchase of a new Giant mountain bike via Giant's website last month, I naturally chose Cycle World as my dealer when prompted... I am very happy with the actual bike so far... But the first thing I noticed wrong was that the bicycle was given to me with cheaper branded tires than the package purchased online... When I called and spoke to Gustavo about this, he quickly and vaguely blamed the Giant factory's policy regarding tires available when the specified one was out of stock... I have reached out to Giant via their online contact page and am still awaiting reply 4 days later... But then Gustavo scheduled me in for some adjustments and then promptly went back on the arrangements he had made with me... If this is the man in charge, I can tell you that there is no seriousness or living up to promises made... My few and short dealings with him have left me with serious doubts regarding the Giant tire policy he attempted to cite, and I can tell you that I have no interest in continuing to try and deal with someone that has no issue going back on their word as if he never gave it... Avoid this place if possible... I am going where I was recommended to before any of this; RB Cycle in Doral, where I should've taken my business in the first place... read more

I went to Cycle World to purchase my first road bike based on the reviews I saw online and the wide selection they offered. After doing some initial research online and visiting the store once, I settled on my choice. Two of the most important takeaways I got from my online research was to make sure to get a bike that had a good fit and that one of the advantages of buying local would be the advice provided by the local bike shop. This was not my experience with Cycle World. I waited 7 months to post this review from my purchase because I wanted to make sure I was better informed before I passed along this information to the reader. George sold me a Giant Defy 3 size Medium/Large. I have put well over 1200 miles on it since and can say that it is too big. The bike itself is a fantastic entry level road bike that is dependable. The service though leaves a lot to be desired. I asked George several times if the size was ok as I knew this was very important to the overall enjoyment of riding. He assured me it was and looking back it feels like he just wanted to move inventory. As a novice to road bikes and potential longterm customer Cycle World missed an opportunity to build a relationship with me. I did fall in love with cycling and I am looking forward to upgrading to a new bike later this year. I will make sure to take my business elsewhere. read more

I was in the market for a bike that I could ride off road as well as on paved trails on the weekends. My budget was very limited, so trying to find the right bike was proving very difficult. I'd gone to several other local bike shops searching for a bike that would work for me, but no luck. I stopped by the store to check it out, and immediately Robert came to help me find my bike. He was incredibly helpful, didn't make me feel cheap because of my limited budget as some other cycle stores did, and ended up finding me the perfect bike at the price I wanted. The store assembled the bike and installed the Topeak explorer trunk rack free of charge. I thought I would have the extra expense of a bike rack, but Robert showed me how to load the bike into my car safely by removing the front wheel, something that ended up saving me quite a bit of money. For a novice cyclists like me, I was treated very well and stayed within what I wanted to spend. I got a great bike, and I'm incredibly happy with my experience and my purchase. The only reason I give it 4 stars is aside from Robert, some of the other staff seemed pretty uninterested in helping me. read more

well I was just so upset we stood in like for about 1 hour or more to see if they can take the tire off my bike. One of the guys who asks any online orders. The dude look directly in my face at that time. It was raining finally got to the door after waiting in line in the rain and she said sorry we are not servicing bikes until the covid 19 is over. I was like are you serious. She said its online the verbage. Well its not and they have no signs at the door. She advised we are only selling bikes online and in the store. That is terrible service. She was like bye. I was lost for words, they will not fix your bike but sell you a bike. Who cares they just want to make their money but when you bike is broke figure it out. I give you less than a star. read more

I was out shopping for a bike and went to two shops with no luck. There were no variety, and the employees weren't knowledgable. Decided to go to one last shop before giving up and ended up at Cycle World. Kristian helped me out. He was awesome. Very knowledgable and will help you find what you want and need. My boyfriend and I actually learned a lot while we were shopping, all thanks to him. I would definitely recommend going to this store and definitely ask for Kristian. I promise you, you'll be a VERY happy customer. :) read more

This place was amazing. There customer care is on point. Very nice store! I've made my bike shop from this point on, and I live in Doral!

I was hesitant to write a review of this place but figured they should know what my experience was like. So here goes... I was sent here by an avid cycling friend who spoke very highly of the place. I was looking to buy my first real road bike and they had a Giant TCR Advanced 2 that was on sale so I went to test ride it. The salesman, whose name I do not recall, was a middle aged Hispanic gentleman who immediately pulled the bike out and began telling me how great it was. Bear in mind, I had not purchased a serious bike since I was quite young and had not been on a bike like this, ever. Anyway, I brought my shoes and pedals, so he quickly got the bike set up and told me to take it for a spin. The seat height was not correct but he said they'd fix all that once I bought the bike. Really? Shouldn't that happen before I get on it? I did not even know where the gear shifters were and barely understood the braking system so I actually fell off the bike in the parking lot. The salesman had already disappeared inside so, thankfully, he didn't see me and the bike was not damaged, thank god. Of course I could barely ride the thing and because it wasn't even remotely fitted for me it felt awful. There was no real discussion with this salesman about the bike or my experience and when I mentioned my desire to test ride a Specialized and a Cannondale he gave me the name of a bike shop 45 minutes away that he said carried Cannondale. I left, feeling completely dissatisfied and bit angry at the perfunctory nature of this whole experience. I then drove 5 minutes down the road to Bike Tech where, guess what? They had the exact Cannondale I was hoping to ride. The salesman there was very patient and explained the bike and asked about my goals, experience, etc. He set up the bike correctly for a test ride and went above and beyond to educate me. I ended up buying this Cannondale CAAD 12 then and there and wondered why I was told at Cycling World that I had to drive 45 minutes to see a Cannondale. Needless to say, I do not have a high opinion of Cycle World. Michael Langlois, Coconut Grove. read more

Tops for convenience because they're open on Sunday. Mechanics are good and shop is very well stocked. A little on the pricey side but everything else makes up for that. read more

Kristian is the guy to buy from. Extremely knowledgable and willing to educate. We walked in not knowing much and walked out an "expert." They provide a vast variety of all models shapes sizes brands etc. all in all we had a great experience and walked out with what we needed plus more. Thanks Kristian! read more

Staff, Inventory & Service are great, but Owner is RUDE..unfortunately I bought my bike there, but if I wouldn't of, I would definitely not come back...to much competition just on Bird. read more

Found this place to be expensive for the likes of a casual bike rider. For the price of an inner tube, two new wheels, and a knew grip I could've purchased a new bike. read more