I purchased a hydrating facial for a family member as a birthday gift and boy was she blown away. Booking the service was an ease as I called in advance so I could grab a spot for a Saturday afternoon. The gentleman on the phone was courteous, friendly, and professional and made reserving the date and time a breeze. The day of the appointment we were greeted and asked to fill out a simple form. After my family member completed the form, she was taken to the back by a pleasant woman. I asked what time I should come back to pick up my family member and she was ready at the time they told me she would be. When I asked her about her experience she told me the lady was nice, professional, and knew her stuff. She also recommended some products for my family member. The really cool thing about the experience was that I immediately saw a notably nice different in my family members face/skin. Overall the vibe was cozy and warm. The space is nice and quaint and they have seamoss for purchase. I do recommend! read more

This spa recently moved from their previous location closer to me so I finally decided to give it a try. The host/ front desk staff were warm and friendly. I was always greeted with a smile and offered champagne while waiting for my service! I got the 55 min exfoliating hot stone fall special massage with Sian/ Sion and he was amazing. Massage room was clean, cozy and relaxing. I felt comfortable and in good hands. Pressure was good throughout my massage. I felt 10times better than when I walked it and had the best sleep after. I will definitely be back! read more

Cynergy Spa - Day Spas Near Me - Brooklyn, New York

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Perfect way to spend my special day. Had the birthday package that consisted of jacuzzi soak, massage, facial, hand and foot treatment, lunch sealed by cake and champagne. Hadn't been here in many years and so glad it found its way back on my radar. The service were amazing and food was everything. Easy to book, efficient, kind and professional staff. Going to make regular service here a part of my regime. read more

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I treated my daughter to the birthday package and it was beyond awesome. They even gave us food and champagne. I highly recommend this place, and we will be back. The staff is great!! read more

I've returned for another birthday at the Cynergy Spa and it was amazing. This time I did the Ultimate Package with included a massage, facial, foot and hand massage with paraffin ending with a champagne lunch. Everything was great! I felt so pampered and relaxed. At the end I enjoyed my lunch peacefully and not all rushed. My food was delicious. They even brought in a slice of cake with a candle which was super sweet. This was a great experience and can't wait to do it again. read more

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Loved this spa visit! Went for the couples 2-hour experience and it was lovely! We got 20 mins in the jacuzzi to ourselves, then had our massages which were amazing, and had a little champagne cheers and chocolate fondue to end the experience. Our masseuses were soo lovely and warm. Would definitely recommend this sweet spa! read more

Amazing massage and delicious freshly melted chocolate dipped strawberries. Great service as well. Highly recommend! read more

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My cousin treated me for a massage when a best friend of mine passed away, trying to help me just mellow out. We has a couples massage (bc that's my girl) and then went into a foot massage with some champagne. The ladies were sooooo sweet and just so sympathetic to me in my pain. A year or so later my sister in law bought my fiancé and I a couples massage (bc I recommended them to her for her massage bc I loved them) and again I had an amazing experience with now getting the hot tub, some chocolate, and the whole nine yards. I really loved every minute. We ran late and they were able to accommodate the time. Going back to the first time - my cousin and I have had many many massages and this was literally like top massage, if not ever, top 2! The second time - my fiancé and I loved every second of it! read more

Came for my birthday. Was very pleased. Had a full body scrub and massage. Staff was pleasant. Will definitely go back.

This is a cute spa with the loveliest staff and excellent service. One of the best massages I have ever had, the exact right pressure and truly a whole body massage. I would absolutely recommend this place! read more

This is the best spa ever I've been a total of three times already and every single person from front to back is absolutely amazing, helpful, thoughtful and professional. This is a black own establishment if that's important to you. It's located downtown Brooklyn now the extension of Manhattan and an absolute Gem. I have had lots of massages in different countries and places by far Cynergy is home for me and has a special place in my heart. You want top notch service and tender lover and care head to toe? Cynergy is it. Thanks you Cynergy staff for being so amazing read more

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Heavenly. Had a Swedish massage with Sion and my girl had one with Terri. It was exceptional. I didn't realize how tense I was until it was over and I was totally relaxed. I decided to do this once a month. Ambiance is inviting and relaxing. Terri paid extreme attention to detail and the needs of her client. Sion event massages my toes. It was top notch. read more

What a beautiful little gem!!! From the customer service to my self care experience!! Everything was just so serenity!!! Jo with her great customer service and Terri with her great energy and spirit!!! My deep cleansing facial and salt scrub foot massage was Everything!!!. I can't wait to go back for more self care amenities. read more

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Got a seamoss facial and it was really nicely done and relaxing . Place was nice and clean and the location was perfect and easy to fine

So...the staff at Cynergy Spa are definitely my new besties. This was my first ever spa experience, and the team made sure I was taken care of. It is also a plus that they are right in my neighborhood (Fort Greene what up!) They are very efficient with their intake, sending me a waiver to fill out through email, so that made my wait for my services super short. Everyone there made sure to greet me, and I was given hand sanitizer before going back. The moment I walked into the room, I knew I would be coming back. The Rose petal soak was perfect before the massage. Marcus did an amazing job, making sure to inquire about any medical issues or problems areas he should know about. I felt like a new woman afterwards. If you are thinking about having a spa day, this is a great place to come, and they offer an array of services, so you will find something right for you. I can't wait to book my next visit! read more

Cynergy Spa - Glass of Champagne - Day Spas Near Me - Brooklyn, New York

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Excellent service! Very relaxing. The masseuse's hands were magical. I will certainly visit again.

An excellent experience! I was gifted a package after completing my dissertation... The minute I walked in, the environment created peace within. The level of detail put into the spa, ensured that the experience would be just what the spirit needed. Compared to other spas, Cynergy offers more. I was especially impressed with the infection control protocols. I will be back again next month. read more

Amazing experience. My wife toke me to this black owned spa for Valentine's Day and it truly made the day special. After filling out the intake forms we were take to our private room for two with jacuzzi, champagne, candles and robes. The massage was amazing. I fell a slept through that last 20 min but all my aches and pains were gone. We came on the recommendation fro friends and I would highly recommend that you give them a try. read more

When I say this was the very best spa I've been to in NYC. When I arrived they gave me a champagne because it was my bday. Then on to my massage. I had the exfoliating scrub and massage. It was so relaxing that I fell asleep and started snoring. Place was clean and cozy. read more

I booked a reservation at Cynergy Spa about 2 months ago for the couple's package for our anniversary. We get to our appointment and after 10 minutes of waiting one of the employee's let's us know that they made a mistake and part of our package, which was 20 minutes in the jacuzzi would not take place because he mixed us up with another couple that happened to have the same name. He said we could still have the couple's massage but that is not what I paid for and it was a special day for me and my fiance. I was pissed and said I needed a few minutes to process and discuss with my partner. I found it odd that our spot was given to another couple and he could not accommodate us in any way for the day because they were booked. If our spot was given to another couple already booked and for the same package, why would we not be able to take their slot. In my opinion, it seems that somehow we or another couple were just double booked for the same time. After discussing with my fiance, we decided to cancel because we really wanted the full package that we paid for done. I was highly upset as we had come from far away, this was also our first time at Cynergy and we couldn't even be accommodated for the same day due to their error. I would not give them a second chance since this ruined our anniversary celebration and we had come from so far. Terrible experience and I hope this doesn't happen to anyone else in the future. read more

So happy . I actually found this place right here on Yelp & seen it had pretty good reviews. I've been looking for somewhere that has the perfect Couples Massage & this was definitely the perfect pick! My man & I really enjoyed the experience and already agreed on returning. So relaxingggg! Was definitely the most perfect & well needed spa day ! read more

Cynergy Spa - Day Spas Near Me - Brooklyn, New York

Tl;Dr - The worst massage & spa service I have ever received in my life. At the most expensive price point of $400. Couples special includes many bells & whistles: jacuzzi tub! chocolate fondue! Please, don't be fooled by this nor the gilded 90s decor featuring candelabras and brown taffeta. It's a farce. These amenities aim to distract customers from the truly abysmal quality of massage treatments & service, which are overpriced and honestly worth 10% what Cynergy is charging. Save yourself from INTENSE buyer's remorse -- and go literally anywhere else for your massage. (You deserve it!) Long version - My partner and I treated ourselves to the couples special which at $400 was a true indulgence for our anniversary. I have received greater than 100 massages in my life (car accident = lifelong back problems), so I'm an aficionado and know my stuff. Unfortunately, every step of the process here - from admin to massage to amenities - was not living up to the exorbitant $$$ price point. 1) Our appointment began 45 min late. Since we arrived 15 min early as instructed, this meant **we had to wait 60 min for this $400 service.** - No additional service or perks were offered as apology. If anything, we were rushed even more through each step. 2) After waiting an hour, we were rushed through the jacuzzi soak portion of the treatment and cheated of time. The jacuzzi water was set to scalding hot to start, and we were cut off by associates knocking down the door at the 19 min mark. We were promised 25 min. You may expect 5 extra min when just waited 60. 3) We had to move to a cold dungeon room for our massage. Despite the fact there were clearly massage tables in the jacuzzi room - for some reason, we were told we had to move rooms for the massage. This second room was AWFUL - dark and dungeon like, freezing cold air coming from an extremely loud vent. Vibes most akin to an airplane hanger. (A Chinese acupressure place with sheet walls has better ambiance, I promise you.) 4) The piece de resistance -- the worst 'massage' I have ever had in 10+ years of receiving massage therapy. Here is the timeline: -First minute of massage: The therapist asked my problem area. I said my neck, she snorted: "Hah, well, you should probably have gotten your hair off your head then." and pulls my ponytail back with force. Yep. -Minutes #2-5 My partner had a therapist with long nails **claw into her injured hand multiple times**. Clearly therapists here are not even reading intake forms = On the intake form, my partner asked to not be touched on her hands due to nerve-related chronic injuries. (PS my partner then had to ask again in person 3 times to get this message across). -Minutes #5-55 The worst buyer's remorse I have ever experienced. ($400 worth of remorse, if you're counting!) - My massage therapist gave some sort of treatment that could in NO WAY be labelled a Swedish massage. Therapist did not even basically try to align my spine. This is not massage nor bodywork, it's a lazy oil rub featuring chocolate. - The room was freezing cold, the vent was so loud it was difficult to hear therapists and vice versa... Maybe that's why therapist ignored my partner's request not to claw into her with long nails? 5) Afterwards, we were given chocolate and strawberries. How can they mess that up, right? - No one warned us there was a live candle under the chocolate. After about 15 min, chocolate got so flaming hot that it **burned my partner's lip.** We literally walked out of there scratched, burned, and cheated out of $400. NOTE: I tried my best to share all this feedback live with the owner, right after the treatment. I didn't want to write this all out, I wanted to give the benefit of the doubt - was it a bad day? over-scheduled? did someone call out sick? - and let the management respond. The owner took my money, smiled and said 'Oh, that's too bad. Have a good day.' = Zero accountability. DO NOT EVER GO TO THIS SPA. read more

Fantastic service and the massage was excellent! Would love to come back if I'm in the area again

We got the couples massage which came with the champagne and jacuzzi. The atmosphere was friendly and peaceful! We were offered tea as soon as we walked in and waited for the room to be ready. The massage was amazing and the masseuse were very professional.. great experience read more

Loved the vibes at this establishment. When you go I recommend you ask for Dolly. She gave calming energy and one if the best massages on earth. read more

Cynergy Spa - Day Spas Near Me - Brooklyn, New York

Would give this place 0 stars if I could. Bad customer service. Back story - So I made an appointment for tomorrow at 3PM for a couples special. I told the guy - I think he said his name was Jack, the front desk receptionist, that I wasn't sure yet but I was pretty sure I'd book it so I asked him if he could hold the spot for me. He says that he'll put my information down and takes my name, number, and info. Because he does this, I assume I'm in the system or that I'd notified if something changes. I called back today to confirm the reservation. I recognize his voice immediately upon his answering and give him my info. He tells me that he can't find my name in the system. Then he pretends to have no idea why he can't find it. First of all, you'd have to be pretty dumb to forget I made this call just four days prior so it was annoying that he wasted my time pretending he had no idea why my name wasn't in the system and searching for it for five minutes. Then he goes on to ask if I had put down a deposit. Of course I didn't because I hadn't known that I was supposed to. So obviously he's all booked for the weekend and doesn't take responsibility for what he did. I'm pretty furious that he'd book over my appointment with no text message or anything notifying me because I really was going to show up tomorrow. And Jack, you are truly LUCKY that I called to confirm because if I had shown up there in person and found this out, you would not be happy. This was supposed to be a surprise for my boyfriend and my two year anniversary so thanks for ruining it. The lack of communication and tact from this spa is beyond me. I would not come here and definitely WOULD NOT recommend any of my friends to come here either. If you are still planning on coming here after reading this post, make sure you're putting a deposit down with your booking - otherwise you'll be booked over haha! read more

I can't recommend this place enough. I had the 4-hour birthday package, which included a scented jacuzzi, massage, facial, hand and foot treatment, and a champagne lunch. Staff made sure every step was perfect. It's been a looooong time since this anxious girl has been able to relax like that. Two days later, my skin still looks incredible from the facial, and my hands and feet are so soft. Would go again in a heartbeat (or until the next time my boyfriend gets me a REALLY good birthday present...) read more

What a pleasure it was to go to Cynergy Spa. Everything is COVID proof on their end. The massage was incredible too! The staff was personable and very kind. I'll be sure to come back soon. My husband and I enjoyed our couples massage packet. read more

Cynergy Spa - Day Spas Near Me - Brooklyn, New York

Intimate and amazing! Black owned! Excellent spa day for Black History Month, Valentine's Day, birthday, Mother's Day, Father's Day or any special day!! The staff is professional and awesome! Ambience is on point for a couple or rejuvenation with ya girls! The positive energy that greets you at the door is real! read more

I called on a Friday hoping I can book a massage and facial for my bday (4.23.22). I was told they were fully back. I called back on 4.23 and there was a cancellation!! I was able to get my massage and they were able to squeeze in a facial. I had some concerns because I had lower back pain due to injury. Usually, I request a female massage therapist however due to last-minute scheduling Sion was my massage therapist. This is the first time I ever had a male masseuse. I don't know what this man did....but I walked out a whole new woman!!! my back pain was gone....no tension in my back at all.....it was the bomb!!! This has to be the BEST massage I have ever received!! Defn will be going back and having Sion work his miracle. I totally recommend him! Marsha did my facial and she did an excellent job!! read more

Very surprised by the high reviews. For the price point and description, I expected much more of a full spa experience. I would have gone to Bergen street spa and paid literally a 5th of the price for just as good a massage. Upon entering, we sat in a waiting room and we were seen 20 minutes late, even though I had actually called and tried to push back the appointment 15-30 minutes and was told they could not accommodate. My massage was only 45 minutes despite paying for a full hour. I then paid $150 for a simple 30 minute facial, only to learn the 1 hour full facial was just $165. There were literally no amenities but somehow paid over $300 per person for a 90 min treatment. Overall very disappointing read more

Whoooooa. This was not only an incredible, thorough massage, but a whole sensual journey. From beginning to end, Cynergy gives you this entire experience with a jacuzzi, champagne, chocolates, oils, aromas. It's really special. Highly recommend. read more

Management does an exceptional job trying to accommodate everyone. From the moment you walk in they want you to calm down, relax, and slow down your life for a moment. There was a glitch/hiccup with my reservation. They called, apologized and went above and beyond to make it right! The massage therapist are very attentive to your needs and creating a calming environment to relieve any stress and tension you arrive with. Just go! Relax and enjoy yourself. read more

I had booked a couples massage for my boyfriend's birthday, the package included about 30 minutes of jacuzzi time, champagne, some grapes and pecans, followed by our massage. They really set such a great vibe for us and we left there feeling so relaxed and rejuvenated. It was more than we both expected and I'm so grateful to have found this little gem. My only complaint was the jacuzzi was way too hot but we adjusted it to our liking and everything was perfect from there. Will definitely visit again. read more

A true oasis in the middle of this urban jungle! The welcoming staff and overall vibe of this spa is so relaxing. It is very small (depending on the time of day, you could be the only client there), which lends itself to fostering an intimate and peaceful environment. I've been twice and have had Sion both times - he is INCREDIBLE with such a beautiful energy and healing hands - you will walk out floating on air. Highly recommend the Himalayan Salt Stone massage. This is now my go-to spa and place to treat myself. read more

I highly recommend this spa! My husband took us here for a 4-hour spa day for my 30th birthday, and it was an absolutely amazing experience! We started with a lovely jacuzzi bubble bath and then had hour-long massages and facials. WOW. I have never been so relaxed! The staff was very friendly and professional, and they provided instructions every step of the way. They guided us from treatment to treatment and were always thinking of our comfort. We had a *delicious* lunch together and shared a bottle of champagne, and because it was my birthday, the staff surprised me with a cupcake and sang Happy Birthday! We ended the day with the sea salt hand and foot scrub with paraffin dip, which was also incredibly relaxing. The spa is decorated beautifully and so serene inside that you will forget you're in the city! I cannot recommend Cynergy Spa enough! I want to go back for every birthday now! read more

Today was my second visit to Cynergy and it was even better than the last time. Aretha did a fabulous job during the one-hour aromatherapy massage. She helped me to relax -I have tightness in a shoulder due to stress-and made me feel comfortable and relaxed. She was very attentive and asked me how I felt during the massage. Besides the massage, heat was applied in various parts of my body enhancing the great feeling caused by the massage. The spa requires masks, which reassures me, and it is very welcoming and warm. The only suggestion I have is to have a variety of essential oils so we can select what we prefer, there was one choice and it was bland of aromas. I will definitely go back. read more

My boyfriend booked the couples package for us to enjoy. We came here yesterday for our spa day. The place itself is small but very clean and well presented. We were lead into our room which was set up with relaxing music dim lighting bathrobes, and a nice warm bubble bath in a spacious jacuzzi. We bathed for 25 minutes and then were given a 55 minute massage. I have never been so relaxed like I was while receiving my massage. It was phenomenal n I felt brand new afterwards. We were given a glass of champagne to enjoy afterwards. Really loved the experience. The receptionist wasn't really welcoming was the only negative point but everything else was great. Definitely would recommend to any couples wanting some alone time/quality time. read more

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I was gifted a prenatal massage here about a week before I went into labor I delivered my daughter August 23 about 3 weeks ago. It took me so long to write this review because I couldn't remember the lady's name who did my massage. I'm just gonna blame it on pregnancy brain, but her name is Terry. She was amazing! She really took her time with me and we had small conversation about my upcoming due date and she gave me a bit of advice about relaxing. My massage was excellent. I went into Cynergy spa having read reviews prior to coming. Ironically all the good reviews were about Terry and her service and I was blessed to get her for my prenatal massage. The place is beautiful the staff were friendly and welcoming. As a pregnant woman scent was important to me at the time the place smelled amazing . A plus is above them upstairs there's a woman that does acupuncture I returned within that week and did labor inducing acupuncture with a woman upstairs from them. Both businesses are black owned. I love circulating currency into the pockets of my people. read more

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Was looking to do something different for my boyfriend's Xmas gift and so I researched couple's massage packages in the area, and Cynergy came up every time. The service was phenomenal from when I called to book, right down to when I was leaving the spa. When I called, I asked a ton of questions and the person on the other line did an amazing job of answering all of my questions and describing their services. The spa is located on a side street off of Fulton Street and looks like a little brownstone home. Inside, the decor and smells were amazing and the receptionist who greeted us was very friendly. When it was time for us to start, we were led to a dimly lit room with 2 massage tables, a jacuzzi, and a shower. The ambiance of the room was very intimate and the look on my bf's face was priceless. We spent about 20-25 minutes lounging in the warm jacuzzi before it was massage time. There was a male and a female masseuse and although they didn't ask if we had a preference, the male came to me and the woman went to my bf. I had Marcus and he asked about any areas I wanted him to focus on and I am so glad because he really went to work on my shoulders and neck which is where I carry my stress. I saw other reviews say that the massages weren't firm enough but mine was perfect. Very firm in my trouble areas, and appropriately firm in others. The massage started with my back and shoulders and then arms and then legs. They also get some of your cheeks (not on your face, if you catch my drift) which completely took me off guard, but maybe this is the norm. Overall, I have never felt so relaxed in my life, and halfway through I heard my boyfriend snoring so I know the woman was also doing an amazing job. After, we were led to a room with strawberries and a chocolate fondue, as well as a glass of champagne. My boyfriend absolutely loved this gift and we both left feeling less tense and more relaxed than ever. It is pricey, but definitely with booking! read more

Cynergy Spa - Wind down after couples massage: strawberries, chocolate, and Champagne. - Day Spas Near Me - Brooklyn, New York