They could have easily charged me for a diagnostic fee and yet they didn't. every time i've come…read morehere they've only been trustworthy and pretty fair with pricing.

Coming from some frustrating dealership experiences, Alex's Auto Repair was a breeze! Fair pricing,…read morephenomenal communication, and incredibly fast service. They fixed our A/C fan relay the same day, with our car in at 8:30 AM and ready by 3:30 PM. They also gave us options for dealer vs. aftermarket parts, which we really appreciated. Highly recommend! We'll definitely be back.

I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

We have been taking our car to Action Auto for over a year, and honestly, this is how every shop…read moreshould operate. No upselling, no runaround, no "don't call us, we'll call you" and disappear. Just straight-up honest work and clear communication. They break everything down in a way that actually makes sense, they get the job done quickly, and they don't make me feel like I am getting taken for a ride (which can be rare nowadays). If you're tired of guessing whether you can trust your mechanic, this is the spot.

Jeff at ACA Automotive delivered some of the best customer service I've experienced. His…read morecommunication was prompt, professional, and transparent from start to finish. He kept me updated throughout the entire process and explained everything clearly. What impressed me most was his honesty and knowledge. He was well-versed in my warranty coverage and, instead of guessing when a question was specific to my warranty provider, he told me exactly who could give the definitive answer. That level of integrity is hard to find. No gimmicks, no pressure--just straightforward, honest, and exceptional service. Jeff made the entire experience stress-free, and he's a true asset to ACA Automotive. I highly recommend working with him.

ACA Automotive is fantastic. I had a number of repairs that needed to be done on my car and…read morecouldn't do them all at once. Jeff walked me through what repairs were best for me at that moment, completely transparent and helpful, never trying to push additional work onto me. Came back nine months later to finally get to the deferred repairs and Jeff remembered me, had his notes from the last repair ready in the system, and got the work done more quickly than expected. I've never had anything but exceptional service from this place. Highest recommendation. Jeff and ACA Automotive are the best.

I've been coming here every week for a full wash, and the experience is consistently outstanding…read more The team is professional, efficient, and pays attention to the details that make a difference. My car always comes out looking spotless inside and out, and the quality of service never disappoints.

Really happy with my experience and felt that the services provided were clear, direct, and…read moreprompt. I did not feel like I was being overcharged and I was not pressured for any services. I came in to get my AC serviced and tire patched. Discovered I needed a replacement hose for my AC which they ordered in for me, replaced 2 tires and got a brake inspection. I came back a week later for a follow up service. Discovered another underlining issue. They provided options and I plan on returning to complete this service. They are true to their estimated timeframe, pricing, and services. I highly recommend this business for your car services. Thank you!

I went to Matt Imports for an oil change after receiving recommendations from Chat GPT. Matt was…read morevery friendly, professional and took the time to explain everything clearly. After completing the oil change, he pointed out that the exhaust pipe near the muffler was bent and introduced me to Steve at Cypress Muffler and I was able to make an appointment next week. He also suggested that I have my tires checked. Matt gave me recommendations to keep my old Lexus in good shape but there was never any pressure to have additional work done. As an older woman, I am often nervous about car repairs because I have been pressured in the past to approve unnecessary work through scare tactics. I trust Matt and appreciate his honesty and professionalism. I will highly recommend Matt's Import to My neighbors and friends.

I called Matt earlier this week and he got my an appointment within a couple days. I needed a…read morestarter fixed on my car and he found the problem right away. Great service and he'll give you the best deal and warranty. Any issues, definitely go see Matt's Imports for your auto needs.

Amazing service! The team was friendly, honest, and efficient. They took great care of my car and…read morekept me updated throughout the process. Highly recommend to anyone looking for a trustworthy auto shop! Excellent service

Be careful with this mechanic shop they will tell you all kinds of problems of your car with out a…read moreproper diagnostic Just look for a different mechanic that doesn't steal from you

I had a great experience with Toy Shop of CypressI brought in my Lexus and they did an excellent…read morejob from start to finish. They were professional, honest, and took the time to clearly explain the issue and what needed to be done. The work was completed efficiently, It's hard to find a shop that combines quality workmanship with great customer service, but they really delivered on both. I truly appreciate the care and attention they put into my vehicle. I would absolutely recommend them and will be returning for any future repairs.

Just got off the phone asking for a quote on a couple of items I thought I needed for my recently…read morepurchased used Sienna - oil change and transmission service. The gentleman on the phone said the transmission fluid is for life unless I'm towing or carrying heavy loads. When I questioned why I see that it's recommended online he says that dealers will recommend this service all day but if you check the Toyota maintenance manual it says you don't need it. Man! I haven't even been to this shop yet and I'm already getting a good feeling about this place. It's a bit more expensive for an oil change than other places that have quoted me, but I like that they use factory parts including Toyota oil filters. I'll update this review once I get the car in for my first visit. Stay tuned.... 6/29/26 - Brought my Sienna in for an oil change + complimentary 30-point inspection (since it was my first time there). Jared took the van for a spin, brought it back and lifted it up. They found a little oil seepage coming out of the transfer case. I let them know that I did see a transfer case drain/fill on the CarFax report before I bought it. Jared thinks they just didn't torque it properly so they were going to retorque and clean up around the area and keep an eye on it. Worst case scenario, they would need to order a new drain plug gasket and I'd have to come back to get it replaced. Thankfully, the drain plug just needed to get tightened. I was in and out in almost exactly an hour just as Robert promised. Thanks The Toy Shop team!! Pro Tip: they are booked out at least a week in advanced so make your appointment ASAP!

They are not the same anymore. The owner retired or retiring soon and the fees went up sky high…read more Never will be the same and I've know Posa for over 22 years. Maybe I'm spoiled with him cause he always gave me great service.

Posa is a straight shooter and every time I bring a car in (second vehicle I come here for) I've…read morealways been given what's necessary and no add-on bills (a la Action Auto). Very good shop with good people. Raul took care of me today. Helped me figure out what was wrong with my steering, helped figure it out and got me going (need new tires old ones had inner tubes that went out). Sure enough new tires took care of it. If you want honest, lack of the sales-y maneuvering you see at some of these local shops come see Posa or Raul. I know every time I do I'm happy I did.

2nd time here and I will return!…read more I visited this location hoping for a quick oil change. The mechanic was very nice and serviced my car quickly, he also put air in my tires. I am happy with my choice.

Been coming here mainly for oil changes and experience has been good so far. The garage is super…read moreclean and getting an appointment has been a breeze. It's just one person working here, which is the owner. I like that the owner is ok with me bringing my own oil and filter for oil changes because some places won't let me. Price isn't the lowest but quite comparable to most places.

Very Helpful people. I brought in my Toyota to have an oil change, brake pad replacement and some…read moreelectrical troubleshooting and I don't have any problems. Staff was extra generous and took extra steps to make sure everything was running properly.

Don't know how this business is still up and running. Brought my bmw in for a simple transmission…read moreoil change and diagnostic. Returned car and it wouldn't go past 2 RPM and was slipping , took it back and got it back. Then my coolant light came on and another light . Mind you I had just got it looked at the dealership prior to taking it. Very dishonest and terrible customer service.. his worker is 20years of age and has no certifications to touch cars. Some of us are struggling as is in this day and age, 710$ and car is in worse then I took it in. Do not come here