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    Cypress Inn

    3.9 (411 reviews)
    ModerateHotels
    Closed 7:00 am - 12:00 AM (Next day)
    Updated over 3 months ago

    Cypress Inn Photos

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    Recommended Reviews - Cypress Inn

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    Reviews With Photos

    Ashley P.

    Actually this response is odd and an absolute lie. I have a voicemail that states your front desk supporting my original complaint, I'll attach the photo. JUST SO WE ARE CLEAR NO PERMISSION WAS EVER GIVEN. The fact that that is how you chose to respond is actually wild and quite inappropriate. I'll now look into how I can escalate this even farther and put this on multiple platforms.. customer service is clearly not your forte.

    Espresso Martini
    Gary B.

    This rating is because of the food alone. I normally don''t review things of this nature, but being that everything on the menu started around $20, I am hoping to prevent others from making the same mistake. Service, atmosphere drinks, and ambience were great. We stopped to have some drinks and snacks at the bar. Apparently Doris Day once owned this hotel. Staff was extremely attentive and quick with their service, and the hotel is very tastefully decorated with the appropriate retro vibe. The expresso martini was well put together and totally acceptable; maybe not for $21 though. There was a couple eating at a table in the bar that had a full size dog that just wouldn't quit barking. Crazy, but apparently it was one of the first dog friendly hotels. The meatballs marinara tasted like they were straight from Costco with an unflavored marinara from the jar. We had the quarter burger with cheese that hardly anyone took more than 1 bite. Overcooked and just drab. And we had the fries that were most certainly a cysco product and just been dropped in the fryer. Absolutely nothing that stood out. $165 dollar tab with tip that consisted of 3 sub-par appetizers and 4 drinks. So, tour the hotel, get drinks, but eat elsewhere.

    Bonnie G.

    We got so lucky and got the last room available on New Year's Eve, a last-minute cancellation. Cannot recommend this hotel enough for any night but especially New Year's Eve! A hotel packed with our kinda people, dog lovers, dogs everywhere, a special place for people who love charming inns and dogs. Our boy Gerbert had the best time! Overfloweth with warmth, delicious breakfast included (eggs popovers oatmeal fruit sausage coffee), and four hours of music on New Year's Eve from a cabaret singer right in the living room. Celebrated at midnight and it was such a happy party. Everyone dancing and singing. So fun, hilarious, classy, unlike any place you've been. Even had a fireplace in our room. Can't rave about it enough. And then you get to wake up by the ocean! Thank you for such a special New Year's! 5 stars!!!!

    Abby relaxing on her hotel-provided blanket.
    Jean M.

    We had a delightful stay! The staff is exceptional. Any request is cheerfully fulfilled. Everyone who works here seems to love being part of the hotel. Our room was small and cozy. But, except for the bed, which was beyond firm, was clean and nicely appointed. Breakfast is included and there is plenty to choose from--popovers, bagels, pastries, eggs, sausage, hot and cold cereals, yogurts, juices, coffee, tea, and lots more. There are stacks of various morning newspapers. Dogs are welcome in the rooms, the breakfast area, and the courtyard. The staff goes out of its way to accommodate pets and their people. There is a dog shower, but you need to ask about it and request dog towels. The key to having an incredible stay is asking the staff for what you need. You'll get it. Also, if you're used to chain cookie-cutter hotels with microwaves, mini-friges, and coffee makers in the room, you need to adjust your expectations. This is an elegant hotel where your needs will be met by asking the staff. Service is exceptional.

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    4 months ago

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    9 months ago

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    9 months ago

    Had a nice family dinner here. Food was good. Robert was my server he was very friendly, polite, and professional!

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    2 years ago

    Great place! We 4 people had dinner there and everyone had a great time. The food was good quality and it was great ambiance.

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    Page 1 of 11

    Ask the Community - Cypress Inn

    Would this be easy to walk around with a senior dog that has arthritis?

    Yes everything is very close by.

    Where can I walk my dog if website says must walk dog off property?

    You can walk your dog right there in town. There are nice neighborhoods all around.

    Are dogs okay?

    Have you read the information and comments on YELP. Personally, I found Yelp's Info very helpful, useful, and informative. Especially the info on the owners, which included actress and pet-lover Doris Day. Her desire to make Cypress Inn a… 

    View All 4 Questions

    Review Highlights - Cypress Inn

    This charming hotel, owned by Doris Day, is exactly what it should be: beautiful, well staffed and charming.

    Mentioned in 50 reviews

    Read more highlights

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    Stilwell Hotel

    Stilwell Hotel

    (38 reviews)

    Small but gorgeous hotel. I want to give like a 3.5-3.8, but am doing a 4. While it has an intital…read morehigh end appearance and price point, the Stilwell Hotel lacks the some of the essentials of a true luxury stay. - Staff: during check in, we were helped by a tall blonde young man with a deep voice . He has 0 customer service skills and should not be customer facing. He had minimal eye contact, cold demeanor as if we were bothering him, mumbling, and just overall unpleasant. He had the demeanor of a bro cashier at a GNC. There was a guy next to him which I assume was IT or something since he was messing with something at the front. There was a woman who brought us a welcome glass of champagne, and Angel - who gave us a brief tour and brought our luggage to the room. Angel and the woman were nice. Champagne was good, however I wish they offered non alcoholic options like a juice or sparking cider. Throughout our stay, we encountered many staff on the property in passing - not a single smile from any of them. Even the housekeeping staff at a BestWestern are nicer than the staff here. - Room: gorgeous but small. Booking a room for 2 does not just mean having a big enough bed, but actually room for 2 humans to move around. There is not enough room to lay your luggage out anywhere, and the bathroom was narrow. I would've liked to have a towel bar by the sink instead of having a silly rock be what holds the towel up. The room is aesthetically stunning and the bed was very comfortable. I loved the ambient lighting options and motion activated under-lighting. I liked that we had a balcony. I enjoyed the soaps / lotions, as well all the nespresso in the room. Air conditioning worked well. Room was very clean. - Parking: parking was easy in the day. We lucked out at night but guests arriving after 8pm had nowhere to park, which we witnessed first hand. We saw a guest told the staff "the lot is full", and the staff said "just take the EV spot". What about your guests with EVs who need to charge their cars for the night? On another day, a large car was parked in the entrance into the hotel (not the street) and stayed there for 15 min which blocked entry for everyone else - i wish the staff came out to inform the guest that they couldn't leave their car the. The main lot is very tight with slim spots and awkward parking angles, but the back lot was good . While this wasn't an issue for me, I can imagine coming off of a long flight, finally getting to the hotel at night, and being frustrated at the lack of available parking. - Breakfast: this is the main reason we wanted to stay here. The breakfast itself is good, not great. The French toast, juice, chia pudding and eggs are best things - everything else is okay as I found some things to be stale such as the waffles and muffins. I did enjoy how the food is displayed, and there lots of variety. Staff is constantly refilling items so you never have to worry about things running out, regardless of when you arrive for breakfast. Breakfast is much later than it is at other hotels, and with a small window (8-10am), which can be an issue if you are planning to eat early prior to a hike. 2 staff stay in the area however they just stare at you from the corner of the room. No smile, no good morning. The first day, I felt like we were being stared at as if we were freeloaders sneaking in for free breakfast. It was very uncomfortable. Not sure if they were staring because we're younger than a majority of the other guests but there really is no excuse. I think they should do a wrist band system or something if they insist on eyeing people. Property- they have a cafe by the breakfast area where you can order hand crafted pizza. We didn't do this but it smelled great. The location is convenient with lots of restaurants within walking distance . As a hotel guest, you get a discount at the Foray restaurant, which is closed mondays and Tuesdays Overall: Beautiful, but I don't think I'd stay again. For the price point and all the amenities, I expected to be in love with this hotel. At other hotels with this price point, I'm usually like "I don't want leave!", but not here. It wasn't a bad stay, but the experience didn't match the price point. I hope they get better staff or else I could see this hotel failing in the future.

    Pretty unhappy with our short experience…read more The hotel is pretty and the rooms luxurious, however, the guest experience did not match my expectations. One of the more expensive rooms on property, the courtyard 'suite,' is adjacent to the lounge area, so we heard conversation right outside our window until after 10pm. There was no effort to ask the group to move to another spot that would have been less disruptive, despite my ask to the front desk. We were charged $50 extra per child for our family of 2 adults and 2 children for a suite that has two rooms and two king beds. They have 4 charging stations for EV's, however parking is not enforced. There were non EV vehicles parked in those spaces the entirety of brief stay, so unfortunately we were inconvenienced by not being able to charge at a planned stopping point on our road trip. Next time I come to Carmel I'll be researching alternatives.

    Villa Mara - Portola room

    Villa Mara

    (33 reviews)

    I'm a very well traveled and discerning traveler. This property is a 10/10. The service was truly…read moreabove and beyond. Very impressed!! The owner should be very proud of their dreams coming to life here. Great job hiring a truly world class team. Love the renovation. Phenomenal taste!!!

    Love, love, love this beautiful boutique hotel in Carmel-by-the-Sea!…read more Villa Mara is a gorgeous boutique hotel tucked away in a quiet seaside neighborhood. It blends so naturally into its surroundings that we actually drove right past it the first time. I imagine the town has strict design guidelines to preserve the charm of the area. We stayed here for the first night of our Big Sur vacation, and it was beautiful. When we arrived, we were greeted by a gentleman who escorted us to our room. He appeared to be handling everything himself that evening, yet every interaction was warm and welcoming. His hospitality made us feel genuinely cared for throughout our stay. Our room didn't have a microwave, which honestly suited the elegant aesthetic of the room. However, at night we needed to warm our 17-year-old Yorkie daughter's heating pad for about 30 seconds before bedtime, since she's a senior and warming her tummy helps her sleep comfortably. He happily heated it for us each night. We also needed to keep her food frozen, but the room refrigerator didn't have a freezer compartment. When we asked, he kindly offered to store it in their large commercial freezer in the kitchen. Because this is not a large, impersonal hotel, the warmth and personal touches made our stay especially comfortable and memorable. The service was so attentive that it felt less like staying at a hotel and more like being welcomed into a friend's home. In the evenings, guests were treated to complimentary slices of cake in the lobby along with a glass of wine. Our room had a lovely private terrace, and at night, when we opened the window, we could hear the rhythmic sound of the waves crashing as if the ocean were right next to us. It felt almost magical, and we fell asleep with the window slightly open, listening to the surf. The bed was very comfortable, and the TV was great--it had everything we needed. I especially appreciated the Japanese-made air conditioner, which made it easy to adjust the room to the perfect temperature. I was also impressed by the beautiful Waterworks shower in the bathroom--it was exquisite. Every corner of the hotel reflected impeccable taste and thoughtful attention to detail. Another thing that stood out to me was the scent of the hotel. When I first walked into the lobby, I noticed a beautiful fragrance that I believe came from L.A. Lab candles. It instantly created a luxurious atmosphere, and that same refined sense of style extended to the soaps and bathroom amenities as well. Honestly, we wished we could have stayed longer. On our second night we stayed at Alila Ventana, but next time we visit Big Sur, we'll spend both nights at Villa Mara instead. Finally, I accidentally left my white Japanese hair dryer in the room. When I called the next day, a staff member who hadn't been there during our stay immediately knew what I was talking about and kindly offered to ship it back to me. Less than a week later, it arrived safely at my home- thank you!

    Carriage House Inn - Fireplace and bay window seat

    Carriage House Inn

    (125 reviews)

    $$$

    Room interiors are nice…read more Easy parking Breakfast quiche is really good. Overall bf worked well. Everyone at the desks was nice Convenient location Massive downside is that our room was 80F even with the windows open and both fans blasting when it was much colder outside Probably a solid choice if you come a colder time Some other inns (eg vagabond) are more quaint Overall just feels ridiculous to spend $500 for a night when it's unbearably hot inside

    Excellent everything!!! I have not stayed in a hotel with the service they gave. I felt like I…read moreWas in a luxury hotel. When we got in, It was about time for the wine social. They had offered us wine (red or white) and a whole variety of snacks that one Can find on a charcuterie board. They also have a coffee machine where they can make you a personal cup of coffee. Shayla had checked us in and showed us to our room and explained how things worked inside the room and where things were placed. We had booked the deluxe guest room. The room had a fireplace and a 2 person tub. The bed had fine Italian linens with down feather topper and pillows. I slept so well from the comfiness of the bed. They also included 2 beautiful robes and slippers. Parking was a bit snug, but there were 2 spaces that fit much larger cars. You can also park on the street as well. Location was excellent as we were just a few blocks from ocean Ave where all The shops were. The breakfast was amazing which included freshly baked quiches, muffins, croissants, granola and yogurt and more. They will bring the breakfast into your room every morning with your choice of time. They will also include two flasks where you can refill water in the station outside. I highly recommend coming here and will definitely visit again.

    Carmel Country Inn - In-Room Breakfast Service

    Carmel Country Inn

    (159 reviews)

    $$$

    We stayed at Carmel Country Inn from Friday to Sunday for a girls' trip, hoping for a relaxing and…read morerestful weekend. Unfortunately, our stay was quite disappointing. We booked one of the double rooms with a fireplace. While the room itself was fine, the walls and ceilings are extremely thin. From around 9pm to 1:00 AM, we could clearly hear footsteps from the room above us, along with conversations. It didn't seem like the guests upstairs were being intentionally disruptive -- it felt more like an issue with how the property is built and the lack of sound insulation. We did call the front desk and asked if they could notify the guests upstairs. After that, they were more mindful of their steps, which we appreciated, but we could still hear them trying to whispering. We chose this property because we were looking for a peaceful place to rest, reset, and enjoy quiet evenings. Unfortunately, that was not our experience. For the amount we paid for a weekend stay, we expected much better soundproofing and overall comfort. Sadly, we won't be returning or recommending this property to our family or friends.

    The most DARLING bed & breakfast…read more I loved the tea, coffee, and variety of delicious homemade cookies in the lobby when you check in. The homemade breakfast is amazing - warm mini-quiches, yummy pastries, yogurt & berries. Don't go crazy on the cookies and pastries here though- I did and experienced the horrible sugar crashes everyday, sob. The rooms are adorable, clean, and updated - with the most cozy beds too. The staff members are also the sweetest. Sandy is wonderful and make sure to say hi to Butters too, her adorable pup. Walkable to downtown Carmel & easy parking.

    Cypress Inn - hotels - Updated August 2026

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