We are grateful to Brian at K5 for his work to get our extended warranty company to replace the…read morebroken refrigerator in our 2023 Grand Design Solitude. We had previously tried, unsuccessfully, with two other RV repair facilities. It is a big refrigerator in a small, tight space so the process required strategic planning. Brian was able to get the job done for us at our home in a timely manner. We would highly recommend Brian for your RV repair needs.

Huge help getting us repaired and on our way. He communicated by text, phone and face-to-face to…read moreunderstand and solve our problems. We found him to be very knowledgeable and kind. Service, quality and value extremely high. Thank you.

I recently had some severe water damage to the roof, ceiling, and side panels. Someone suggested…read morethis place and I'm sure glad they did. They did excellent work at a reasonable price. This is extremely difficult work and I'm not sure there's another person within 200 miles than can accomplish this type of work. Tv-Fam is my new @go to" RV maintenance provider.

RV-FAM is a first-class operation and a true no-nonsense team of professionals who know how to get…read morethe job done. Mike in Sales was outstanding to work with as I traded in and downsized from my Class A to a more manageable Class B -- a 2016 Airstream Interstate. He handled both transactions smoothly and made the entire process easy. Vitali does an excellent job leading the RV-FAM operation, overseeing both Sales and Service, and it shows. After my first shakedown trip, I had a couple of issues with the A/C and propane systems that needed attention. I was honestly impressed by how efficient and well-organized the service side of the business is. These guys clearly know what they're doing. They diagnosed and resolved the issues, completed a diesel oil change, and had me back on the road the very same day. Fast, professional service with great communication -- exactly what you hope for when owning an RV. Highly recommend RV-FAM!

We first encountered Pete's at The Hampton RV show in March. We initially were looking at Brinkley…read moreand Grand Design 5th wheels. While touring the display rigs, we were greeted by Riley. Riley showed us the RV's we had interest in and then directed us to a Heartland unit. We then encountered the Factory Reps from Heartland. These guys were top notch! They listened to my wife and her wants, I had already noticed that the 2026 units had many of the features that I was looking for, they then told us about a floorplan that was not currently on display. They showed us many photos and videos of the 39FL. My wife fell in love with it! We spent nearly an hour questioning Riley and the Heartland guys and we ultimately decided to order the 39FL, without ever seeing one in person. A leap of faith for sure. The unit arrived about 2 month later. Jason kept me informed about the loan process and set the unit up for us to look at before we ever did any paperwork. The finance manager came in on his day off to allow us to complete our paperwork so that we could do our orientation and pick the unit up the following weekend. The entire team was helpful and made our experience a good one.

Had a great experience with Pete's RV! Everyone we worked with was very attentive, responsive, and…read moreeasy to deal with throughout the entire process. They went the extra mile to make sure we were happy with everything and comfortable with our purchase. Communication was great from start to finish, and we really appreciated how well we were treated. We would definitely recommend Pete's RV and would happily buy from them again!

Our motor coach broke down on a Saturday. We couldn't find anyone to help us. Thank goodness we…read morecame across Lynn Williams . Although it was the weekend n he couldn't find the part he kept in touch with us n said he'd be there first thing Monday morning. True to his word Lynn n his son arrived first thing n had us back on the road in an hour. We recommend Williams RV services highly. &

I highly recommend Lynn and his wife Robin!!! 6 stars really. They were overbooked but I was on…read morethe road from Arizona and they squeezed me in, fixed my electrical issue and replaced my air conditioning unit which was a necessity in this humidity. Real life savers. Thank you, thank you!!! Lynn knows his stuff and tells it like it is. This team has old school values and treated me and my situation like it was their own. I really appreciated it. Thank you VERY MUCH Lynn and Robin!!! I've received other RV service and you are the Best. Wish you were in my neighborhood. Chris 2014 Newmar Canyon Star

We have just purchased our 3rd RV from Chesapeake RV. As always, we were not disappointed. They…read morelisten carefully to what you want, paying attention to all the details. Frank Smith went out of his way to make sure we were satisfied with our decision and made the whole purchase process simple. A couple years ago, we tried a different dealership and we will NOT do that again!

I purchased my 2020 Coachmen Apex Nano (new) from Chesapeake RV Solutions. I also purchased an…read moreadditional $1500 insurance package. After using the camper for six months, I brought it back for a few repairs. My plumbing had seven minor leaks - all documented with photos and Tupperware containers full of water. When I dropped the camper off I asked if I could use hose clamps should the plumbing develop any future leaks. The manager openly laughed at me and told me that it was a "ridiculous question" and a stupid solution. They then supposedly did a pressure test and told me they couldn't find a single leak. When I later crawled in back and looked at my plumbing I discovered: 1) That they had used two hose clamps where I had marked leaks. 2) That all 7 spots were still leaking. My awning motor always stopped when the awning was still 18" out. They told me they had replaced the motor. The "new" motor stopped when the awning was 18" out. My water pump stopped pumping water when the tank was still 1/3 full. One of their employees rapped his knuckles on the tank, smirked, and said, "It's empty, lady". He then grabbed a hose and filled it. The next time the pump ran endlessly I manually drained the remaining water. The 50-gallon tank still had 22 gallons in it. The water pump failed completely two months later. I asked them to show me how to manually retract the bump out in case I ever had an electrical failure. They said, "You should have asked that when you first bought the camper." I apologized and asked them to show me anyway. They said, "Look it up on the internet." I said I hadn't been able to find anything online and asked for a URL. They refused to give me one. Turns out there is no way to manually retract the bump out on this model camper. My insurance contract said there was a $50 fee if I brought the camper back to the place that sold it to me. They tried to charge me $200. When I pointed out the clause in the contract, they tried to charge me $100. They also charged me a $150 "inspection" fee. Most of all, they were incredibly rude and demeaning. This was right at the end of the pandemic and they had a lot of camper sales and repair jobs. When I called them to schedule an appointment for the repair they gave me a date over three months away and made it clear that they were doing me a huge favor not making me wait six months. Do not purchase a camper from Chesapeake RV Solutions!

I recently discovered that I had a roof lead on my class A RV that resulted in some interior…read moredamage. Brice responded quickly to my service request and expertly sealed and cleaned the roof. His prices are extremely competitive. In fact, he charged me less to clean the roof than the dealer did in previous years. I fully trust his technical expertise and his honesty. Tidewater RV has a new customer for life!

We had an embarrassingly simple issue to take care of, but if you don't know, you don't know…read more Online searches were ridiculously confusing, so it was time to call in an expert. Simple Google search landed us TRTS, and man, what a wonderful call it was. Came out the same day to show me what was entailed in our "problem", and since it was so simple, he spent time showing us other things as well. Basically a walking RV encyclopedia. I am so glad to have them just a phone call away for the future issues that will certainly come to our hole in the drive way that we throw our money into. At first it seemed a bit pricey, but if you consider the prices at a service center, the time it takes to get any work done, and the hassle of having to bring it there in the first place, the fees are actually a bargain! One of the best service visits 'Ive had in the past many years, I cannot recommend them enough.

From MI staying in Williamsburg for a limited time and had to get a 2" hitch installed on my…read moreNautilus. Portsmouth was the only shop in the region that could get it done not just in 10 days, but the next day. They had the parts on site. They installed the hitch and a 7-way electric plug with no problems whatsoever. All the other dealers needed 2-3 weeks to get the parts! This shop is FABULOUS, they have a large inventory of Truck and RV parts and accessories. Their waiting room is generous in size and has a TV and WIFI. The staff is invested in your success and care about you. Working with them was a wonderful experience. They even give you a cash discount, if you want to save 3%. I'm keeping them in my rolodex. BTW, when we arrived the store was in a little disarray. They had adopted a cat with a broken back and the cat had some how gotten loose and was hiding in a wall - and they had been taking pieces of the store apart to save the cat. Heartwarming story and true to the spirt of the staff at this store. God bless them.

Drove over an hour to get there. Arrived at 9:00am. Hours posted say 8:00am. The door was…read morelocked and lights off. Waste of a trip. Change your business hours or show up to work on time.

Quick response, prompt and executed the fix. Water leak from not winterizing. Had our water flowing…read morein no time. Fixed at the KOA

Had a inline short of wiring. Ed came to campsite and quickly found it. Repaired better than new…read more Very professional and a fair price. Would highly reccomend.