They did a beautiful job repairing and restoring a necklace from my childhood so I could gift it to…read moremy niece. Would definitely recommend!

I walked in with hope that this place can fix a broken necklace. Darrell and Diane were able to…read moreweld/fix the necklace in short time and did a great job. I ended up staying a little while as I enjoyed talking cars with Darrell. Great business, great honest people, and a great assortment of many different quality jewelry. Thank you both, Darrell and Diane! Hope to see you soon at a car show, or at the bowling alley! -Jay

Everything went well, we had a pearl necklace and bracelet restrung, not an easy task. It was done…read morewell, in a timely manner, and affordable.

A wonderful family business and great to do business with. They have a wonderful selection of…read morejewelry with competitive prices. I will definitely be using them again.

Went in to buy a silver bracelet was told 40$ and quoted 40$ and I asked them if they were sure and…read morethey said yes they were sure (this was during when silver and gold prices were high) then about a week after I ordered it they called and said it would be 50$ and I tried to push back but I accidentally agreed over the phone and they said they'd bring up the transcripts of me saying yes. It used to be a good spot but after the remodel that looks like a cheap Indian restaurant plus pride flags all over instead of jewelry this place kind of sucks if you want a good honest reliable jeweler. They're also closed on mondays and only open on the other days from 11am

Great selection and prices, staff is knowledgeable and friendly, and custom work is reasonable.read more

I was visiting the Willamette Valley, rightfully known as the valley of sickness, because of its…read moreoverwhelming pollen releases. I was there to help my family, but I had a huge allergic reaction to the pollen and became bedridden. It occurred to me that a local might be able to help me , so I went to this shop. Even though I wasn't buying anything, the proprietor was very kind and helpful. She told me about an urgent care in a neighboring town where I could get some help. She was a godsend. Also, the crystals and other items that she was selling were very beautiful and I wish that I had had the time to purchase some. But at least I wanted to leave this review to thank her for her kindness.

Super nice folks! I had dropped my wallet on the sidewalk nearby, and some Good Sams took it to…read morethis shop. Lacking an obvious way to track me down, they went to some trouble to get in touch with me, and now I have my wallet back! I am super appreciative of them, and their efforts. Really fantastic. Amazing, actually.

Amazing high quality work! Some of the custom stuff Megan can do is mind blowing. different then…read moreany of the average shops you will walk in to:) Check it out!

What an awesome shop she has! You have to go in and check out all the work she does. Guys, go in…read moreand tell her some of the things your girl likes and she will help guide you to a great option! She has some amazing designs inspired by local architecture and history in the Salem area. If you are looking for a unique gift or something special, you must see her work!

My first time in this store, there were two older ladies who were absolutely the sweetest, most…read morewelcoming and genuine sales help I've encountered in a shop in a while. It was clear they were friends, and their friendly warm banter was like a breath of fresh air in the ladies' retail world. That definitely makes one want to buy something! I made note that this store has some of my faves: Brighton, Hobo, and lots of classic clothing along with fun eclectic fashion items as well. We chatted and they gave me such a great sense of wanting to return, about a month later, I brought an out-of-state visiting friend there. The vibe was entirely different. A young-ish tall woman was the only salesperson on duty. She barely greeted us when we entered, paced around the floor with a pissed-off bored look on her face, fiddled with some stuff behind the counter, paced around impatiently some more, and did a stellar job of vibing us right out the door. There were a few other shoppers in the store and I noted they didn't stay long either. Totally baffling because my friend and I are your target demographic. We very likely would have done some serious shopping. Congrats on hiring someone who will make sure your store is empty, and safe from all those pesky and bothersome shoppers! Was it an ageism issue? Was she just having an off day? Who knows; who cares. We were made to feel so uncomfortable, I have walked by there numerous times and contemplated going in, but then thought, nahhhh, not worth the psychological beat-down (yes, that young saleswoman's attitude was THAT bad). Pity, because the other sales ladies were awesome, and I am in need of some new Hobo and Brighton items.

Special shout out to Char. Especially grateful to Char & staff for making me feel special. For…read moreguiding me to clothing pieces that actually fit & r age appropriate. They strive at bringing out the best in their clients & the clothing/accessories r outstanding. Many thanks, Lynne/San Jose Ca

We are really happy to know about your great work and support to the disadvantaged producers around…read morethe globe and especially in the south. DEW Crafts (www.dewcrafts.com) is a certified Guaranteed Fair Trade Social Enterprise based in Bangladesh. We need your support and cooperation to ensure sustainable livelihoods for poor producers in our country. If you allow and provide your email address then we would love to share our 100% ecofriendly and biodegradable natural products to you and your consumers. Kind regards, Shah

This is a wonderful store to purchase gifts and household goods! I volunteered here for awhile as…read morewell. The store has a couple paid managers but the rest of the staff are volunteers and all of the merchandise is fair or direct trade. It's great to buy gifts for friends and family knowing the item was handmade by someone who was paid fairly. Make sure to stop by and check them out!

Love this place! Jackson Jewelers is a staple in Salem, Oregon. A family-run business, run by an…read moreincredibly kind family, who knows their community inside and out. They care passionately about what they do and have for many, many years! They do it better than anyone else in Salem! They care about the people they serve and work toward getting the perfect piece for the unique people they are helping. Jackson Jewelers helped my husband select our engagement and wedding rings over a decade ago and we've received top notch service every time we've stopped in for repairs, cleanings or other jewelry purchases!

I do not know if other customers react to the ambience inside the store or on the street the way I…read moredo. I am elderly, and remember a downtown very different from what now often looks to me like the Tenderloin. This is not the fault of this store, but circumstances now make entering like being processed into a high-security facility. The focus is now on high-end work, and general services like wristwatch band replacement are no longer available. The staff was faultless in civility and instead of saying no, we can't do it--as is so common nowadays--I was referred to another business which I happened to know was reliable. That is, it was informed advice.