The only thing about this location is it is VERYYYYY hard to get approved for a truck. But once…read moreapproved they will make sure yu get the truck yu need. Also this location always has a lot of options and I believe this is because it's so hard to be approved. You have to do everything through the online portal so it's a little complicated and tedious. Listen I got my truck today completely on empty. What a waste of miles having to get gas first but UHaul secret; return the truck on 1/4 tank and you get a $57.50 credit added to your bill!!!!! Overall it's decent minus the online agent requesting 7 selfies because you have a hair scarf on. Nevermind the pic of your drivers license you just provided. Whooo Compton lol

I tried to rent a truck. The online service it's very frustrating. Even when I went to take…read morepictures of my ID when I requested it online. It asked me again to take pictures of myself and again picture of my id front and back. I asked for help to one employee and right away she said. To picking up a truck you need to do it online only.

Never rent a RV from here, To start employees were late to the scheduled pick up time! Then upon…read morethe return there was all sorts of fees added to the agreement. Housekeeping fees excess generator fees etc. The RV was returned cleaner than it was picked up and was charged a housekeeping fee. Employee at return was rude and didnt want to explain anything was told it is what it is. NEVER RENT FROM HERE!

If I could give zero stars, I would…read more I rented an RV from Cruise America through Xpress Auto Rental, and let me just say -- next time, I'll just tent camp. At least then I won't get slapped with a housekeeping fee after I returned the RV clean. They tacked on extra charges out of nowhere, and when I asked about it, the manager acted like I committed a crime. Completely rude, aggressive, and unprofessional -- like customer service was optional that day. Instead of helping, he ignored me and looked like he was ready to fight. Totally unacceptable. So if you enjoy being overcharged, disrespected, and treated like a nuisance for asking basic questions, this is your spot. Otherwise, rent your RV somewhere that values customers -- or better yet, grab a tent and avoid the drama entirely.

If you have the time I recommend going somewhere else. Add an extra hour to your timeline to…read moreaccount for standing in line while the clerk fumbles through the computer system for the three people ahead of you. Employees move slowly and are in no rush to get you on your way. Incompetent.

My husband and I were in search of a tow dolly. Although this particular location didn't have one,…read morethe rep kindly wrote out the address and phone number of another location that did. Not sure who wrote the information but her handwriting rocks. The parking lot to this location is quite small seeing that they mostly cater to storage keeping.

I rented a u-haul truck in San Diego to move to Long Beach. When I arranged for the truck over the…read morephone at the Sorrento Valley location, I was told I would get the address to drop off the truck near my home when I picked up the truck. When I picked up the truck, I was given NO information on where to drop off the truck. I was given a phone number and told to call the number. When I called the number, there was no answer. I was moving on the weekend. I turned in the U-haul at the location closest to where I moved to and dropped the keys into the door drop spot as directed by someone at another U-haul location in LA who answered the phone. I took photos of the clean truck. I dropped it off with gas and the correct mileage before the end of the time I reserved the truck for. I was still charged an extra $120 (what it cost to rent it!). When I complained to Discover Card about the charge, they provided me with a receipt for "miscellaneous charges." After months of arguing, sending photos, and trying to figure what the charge was even for, I am still left with this charge. All their employees seem utterly clueless to anything more than how much they should convince you that you need bubble wrap. The ten bucks cheaper than their competitors was not worth it. The trucks sizes also do not match up to the number of rooms they're supposed to fit.

I want to take a moment to express my sincere gratitude for the outstanding customer service I…read morereceived at the Enterprise Truck Rental location at 313 Gardena Blvd. My family and I recently experienced a devastating house fire, and during a time when everything felt chaotic and overwhelming, the team at this location especially Geraldo, he showed compassion, professionalism, and genuine care. Before my reservation date, Geraldo confirmed everything for me. Then on the morning of pickup, Jose checked their inventory and reached out an hour before opening to let me know about an issue and to ask whether I was still interested in the rental. That level of communication alone meant so much. When I arrived, I noticed that every customer was greeted warmly, and I was no exception. Geraldo apologized again in person for the earlier issue and reassured me that Enterprise would still take care of me. And he did: quickly, professionally, and with kindness. The truck itself was a newer model, surprisingly good on gas which was a blessing with gas prices skyrocketing. It had a nice sound system, cushion flooring in the back, electric side windows, and a clean, modern computerized dashboard that made the drive smooth and stress‑free. The vehicle was spotless, ready, and even had the A/C running when it was handed over. From beginning to end, the entire experience was smooth, respectful, and handled with care. In a moment when my family and I were simply trying to get our belongings out of the house after the fire, Geraldo's thoughtfulness made a real difference. I never received anything to formally share my experience, so I wanted to take the time to publicly acknowledge the exceptional service I received. Thank you, Enterprise Truck Rental on Gardena Blvd. And a very special thank you to Geraldo I truly appreciate everything you did for me and my family during such a difficult time.

Whenever I need to rent a truck for a long haul I prefer Enterprise. As this is the only one that…read morerents the large size trucks I go here. Service is always excellent and I'm usually out quickly!!

Great rental company! The owner Doug is very knowledgeable! I will definitely be returningread more

local reasonable rentals. I rented a tow air compressor and a couple hundred feet of hose for a…read morecouple days. Worked out perfect. Thanks guys

I used to work for this company and let me tell you they are the hardest working dump truck drivers…read morearound this has a good work environment and the bosses are very nice and respectful. Prices are good and they just know what they're doing. They've been in the game for a long time.

The best in the game! If you have something to haul don't hesitate to contact Herrera bros!read more