My mom and I recently purchased a car and had an excellent experience thanks to Mark. From the…read moremoment I walked in, he was friendly, professional, and incredibly helpful. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable throughout the entire process. What we appreciated most was that Mark was honest, patient, and never made me feel pressured. Buying a car can be stressful, but he made it easy and enjoyable. His knowledge, great customer service, and dedication to helping customers truly set him apart. Thank you, Mark & David for making this such a smooth and positive car-buying experience. I highly recommend working with them if you're looking for a vehicle!

I understand that I purchased a used vehicle, and I knew it wouldn't be perfect. However, I've had…read morethis Acura for less than two months, and I've already experienced multiple issues. That's extremely disappointing, especially after spending my hard-earned money. When I called to discuss my concerns, I felt rushed off the phone and was told someone would call me back. That never happened. The service department was not helpful at all--I felt like the only concern was getting my money and sending me on my way rather than addressing the problems with my vehicle. If you're considering buying a car here, please do yourself a favor: start the car yourself, test drive it thoroughly, inspect everything, and don't feel pressured to make a purchase. The sales team seems focused on making the sale, but once you've signed the paperwork, getting help becomes much harder. Now I'm stuck with a car that's giving me problems after less than two months, and I still don't have a resolution. I expected much better customer service and support after the sale.

NOT LIKE OTHER DEALERSHIPS. I'm in the process of buying a…read more911 and have reached out to a lot of dealerships. Ehren was superlative and the gold standard on information and just talking about cars. He took his time and thoroughly explained the ins and outs of different generations, what to look out for etc. I even inquired about a ppi and he not only was very forthcoming, but also gave me some places that do it well around the area- one of which, auto strausse, was reccomended by my friend's dad who's a big porsche guy. In the end I decided to go another route but I would reccomend Ehren and his team at Supreme Motors to anyone looking to buy any car

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

Like many, I sold my old vehicle to CarMax rather than trading it in with new car purchase. I knew…read moreabout the in person quotes but you can now do it all online. Long story short, between CarMax and Carvana, CarMax won. The process does take some time to complete the inspection and paperwork at the dealership but overall still easier than dealing with private party sales IMO. Pro Tip: if you own your car (loan paid off more than 30 days) but you can't find the title, CarMax can look it up so no need to order a replacement title from the DMV.

WILL SELL YOU VEHICLE WITH POOR QUALITY TIRES!!!!!! NO REGARD TO YOUR SAFETY!…read more STAY AWAY FROM CARMAX ESPECIALLY BUENA PARK location. STAFF IS FINE SELLING VEHICLES AT SUBPAR because it falls within their BS policy. NO "GOOD FAITH" practices!!! Should have read their reviews before going in. Seems i'm not the only one that had issues with tires after purchase. Was smart enough to take vehicle to personal mechanic right after purchase to make sure vehicle wasn't a lemon. My trusted mechanic is the ones that found the cracks in tires. I knew the tread was subpar...but add cracked tires and it was concerning as I have long commutes for work. Called twice only to be told I'd get a call back and ghosted. So I drove back to buena park to speak to service manager. My concern was brushed off multiple times and they kept trying to show me how the treading met their policy requirements for "just good enough to pass." I kept telling them I was concerned about the cracks..not the poor quality treading. Employees/managers claim their policy BS rather than show "good faith" in actually resolving the issue. I was told "just return the vehicle"...as if the process of finding a vehicle, dealing with paperwork, wait time, and insurance was something i wanted to do all over again after thinking I finally secured a vehicle. The transmission never got flushed either..so I spent out of pocket to do that and new set of tires. Typical act nice enough to get you through the papers and then leave you high and dry if you have any issues. As a female the male staff treated me like I was an idiot and kept brushing my concerns off. I've had better experience at private dealer, but i guess to be expected from big name company.

Recently purchased a certified EQE350. Worked with Alexis from start to finish. Couldn't be…read morehappier. Never felt like I was in a car dealership. No pressure, no upsell. There was a crack on the front grill and Alexis convinced her manager to get that fixed as well. Do yourself a favor and ask for Alexis if you want an honest and hardworking sales rep working on your car purchase.

Everyone here is rude and disrespectfu! There is no…read moreprofessionalism or kindness to their long time customer. I went in for an oil change and there was a misunderstanding in terms of my gap issues "free oil change". Sabrina M. Had a bad attitude from the moment she walked up. 9:45 am and she looked beat down by life. She was RUDE!!! She didn't even say hello or smile! When the issue arises instead of explaining to me the problem she told me to call and let them explain. I asked for a supervisor they supervisor was out. There was no one else to help. I asked another worker for help and he directed me back to Sabrina. I went out the dirty make shift office door to call and see what the problem was with my "free oil change" and upon my return Sabrina was sitting there with the rest of the crew talking about me. She looked scared when she saw me. I again asked for a supervisor. I went ahead and canceled the appointmen. I called Fletcher Jones in New Port and they said come on in we got specials for you and we will treat you as a valued customer. My oil change is done. No thanks to Sabrina and her crew!! Stay away from House of Imports they are all disgusting!!! DISRESPECTFUL AND RUDE!!

I bought a 2011 Toyota Prius recently and had a very positive experience. They worked with me on…read moreprice and interest rate and allowed me to take the car off the lot for inspection without any hassles, deposits etc. Neshat made the whole process was quick and easy.

I was looking for a convertible, and saw a nice Audi A3 for sale at Zee's motors. Neshat took care…read moreof me, I got to test drive it. They accepted my 2014 suburu outback for the trade in! I drove home that afternoon in my new baby!! Now, when I go to my car port, I have big smile on my face! Thank you, Neshat and team!!

I recently purchased my Mercedes-Benz GLB 250 from BMW of Buena Park, and Edgar and Daniel G. were…read morea major reason I chose this dealership. Edgar originally reached out to me after I told him I had already found a vehicle elsewhere. Instead of applying pressure or dismissing my decision, he respectfully asked for one more opportunity to evaluate my trade-in and review their inventory. He followed through, found a vehicle that met my needs, and put together an offer that beat the deal I was prepared to accept. His persistence never felt pushy--it showed confidence, resourcefulness, and a genuine desire to earn my business. When I arrived at the dealership, Daniel G. immediately made me feel welcome. He was upbeat, knowledgeable, responsive, and easy to work with throughout the process. He answered my questions promptly and helped make the experience comfortable and straightforward. Edgar and Daniel both displayed initiative, professionalism, strong communication, and a customer-first attitude. More importantly, they did what they said they would do. Those qualities build customer trust and reflect real leadership potential. I hope BMW of Buena Park recognizes the value these two gentlemen bring to the dealership. I am extremely satisfied with my experience and would confidently recommend BMW of Buena Park to anyone shopping for a vehicle. They earned my business this time and will be my first choice when I am ready to purchase again.

I had an excellent experience at BMW of Buena Park and highly recommend them. My salesperson Jose…read morePortillo was fantastic -- persistent yet never pushy, always responded very quickly over text, and was extremely friendly and genuine throughout the process. He was dedicated and worked hard to put together a deal at a price we could all agree on. Ross, his supervisor/manager, was also very helpful and came over to introduce my wife and I to the BMW family. He was just as nice and genuine, with zero pushy sales tactics. We alI had a good laugh and enjoyed chatting with him! The send-off of the car was especially memorable. I really appreciated the dealer putting my car in an almost photo-booth type setting to capture the moment -- brilliant touch! I live a bit further away and am much closer to Sterling BMW as well as numerous other dealers, but I chose BMW of Buena Park based on the reviews and our initial experience. You should too! I absolutely love my new BMW, what a gem! Even my wife is happy with it, and believe me, she's not the easiest to please haha. Overall, it was an excellent experience from start to finish. 10/10, would definitely recommend! Thank you BMW Buena Park -- that's how it's done!

So far, so good! Walked in to get some info, and walked out the next day with a new car. Score!…read more Tesla seems to offer really good deals from time to time, and they sold us on the model 3. The whole process was so easy, and hard to turn down. Rich, I believe, was our dealer and we had a great experience with him (sorry for all the silliness!). He walked us through the whole process, then connected us to the Tesla app to finish our application. By noon the next day, our car was already ready! Everyone here is very friendly and nice. Never has getting a new car felt so easy. And already in love with my new Tesla. I was nervous to drive it at first, but it is very easy to drive. Best of all, no more high priced gas to put in!

I am writing to share an absolutely unacceptable and deeply frustrating delivery experience at this…read moreTesla location. I arrived early for my 3:00 PM appointment at 1:00 PM. I was told my car wasn't ready and to wait. After waiting for 1.5 hours and noticing no other delivery customers around, I decided to stretch my legs and check the lot. To my shock, my car--complete with my name placard--had been sitting there ready the entire time. It was clear no one bothered to check or communicate. When I pointed this out to the advisor, there was not a single word of apology--just a careless "Oh? Yeah? Okay." While the lack of communication was annoying, what followed was a serious safety hazard and blatant disrespect. First, when inspecting the exterior, I found an open Exacto knife (flat blade) sitting right on top of the driver's side door. If that blade had fallen on me while opening the door, it could have caused a severe injury. When I pointed this out to a male service staff member, he didn't apologize; he simply grabbed it quickly and walked away to cover it up. I have photo evidence of this. Second, I noticed a significant panel alignment issue and a large gap on the door--wide enough to fit a finger through. When I raised this concern to the two service staff members on-site, their response was incredibly insulting. They literally told me: "It's because yours is a Standard Model. Yours is not premium. It's a completely different car." Are Tesla service employees trained to look down on customers based on the trim level they purchase? Implying that a customer should just "suck up" poor build quality and terrible panel gaps because they bought a Standard Model is completely unacceptable and discriminatory. This level of unprofessionalism has completely shattered my trust in Tesla. What was supposed to be an exciting and celebratory milestone of picking up a new car turned into a thoroughly miserable and insulting experience. Instead of joy, I left the delivery center with nothing but deep frustration and resentment.

Nick was great, he gave me great deal on a used Prius…read more Highly recommended, ask for nick when you come in. 10 star dealership Thank you

When they sold me my 2010 Prius in June of 2024, they didn't mention that it was under a…read moremanufacturer's recall due to Toyota's faulty paint job. I only found out about the recall when the paint started peeling in May of 2026, and that's also when I learned that the recall only lasted till May of 2025. So I had to pay full price at Maaco on Harbor Blvd. to get the car repainted instead of getting it free since I didn't know anything about the problem before the recall expired. And while the car was at Maaco getting repainted, the brake line started leaking. They called the mechanics at Rallysport across the street, and they discovered that the whole underside of the car is corroded. The mechanic even suggested that the car had to have more miles on it than the odometer said judging from the amount of rust and the wear on the brake pads. But at least the brakes failed when it was in the shop rather than when I was out driving...

Excellent service quick and easy very attentive and welcoming…read more Nancy L was amazing This was my 2nd purchase

RUN RUN RUN! I would give this a negative rating if I could. I've never had a worse experience…read moreshopping for cars. Any normal dealer or mechanic will tell you to really drive a car, to test the brakes and to feel it accelerate and LISTEN to acceleration and turns, but this salesperson (can you really call someone a salesperson if they are terrible at sale?) insisted on keeping the AC on and was incredibly, shockingly rude. I would never buy a car from Rigo/Rico, let alone a toothpick. What a waste of time. Go elsewhere, I implore you. Oh, and the car accelerated like shit.