The worst company I've ever dealt with. Zero support for maintenance, rent raised all the time with no improvement in services rendered. Jill is a bitch and acts like you owe her a kiss on the butt just for taking your call and then not doing anything about your concerns. I'd never rent from them again. read more

Completely unprofessional and will take your deposit no matter what....never use them. Many friends and family have had interactions because they have the cheapest properties. Every time they try again they are met with disrespect and bad attitudes. Not worth the hassle even with their cheap prices. read more

DO NOT RENT FROM THIS AGENCY. They collect a $50 fee and then just blow you off. I have excellent credit, perfect rental history references, lots of money in my savings, Stocks, bitcoin, even a gold bar and am a retired , educated professional from the housing industry. I was told I couldn't rent from them because she didn't feel comfortable with my income! I'm a senior on SSDI and receive a small check monthly plus my interest incomes. I had to contact Jill repeatedly via text, calls and emails and after two and a half weeks I get an email denying me the rental! The house had no central heating, no air-conditioning, on a well and septic. no landscaping and a rat infested shed that the previous tenant appeared to grow pot in! (light panels, numerous electrical outlets, etc. I am going to nursing school for a second career to help boomers age out into their twilight years. i felt completely disrespected and dismissed by Jill at D&G Equities. Nothing equitable about them! PASS ON RENTING FROM THEM. It appears they only want $50 "background check" money to make passive income off potential renters. Id give a -10 if possible. read more

I applied to a place that was for low income residents. I qualified because I made under the limit but they said I do not qualify because I make $20,000 over the limit. There caculations were way off by 30 grand. They had my yearly income on paper to see the proof that I did qualify but they kept saying I made too much money, I'm over the limit. I asked them how they did the math to come up with 30 grand over and they didn't give me a response. Just a super vague answer. Really weird. A little shady. read more

Nice people, good quality people. The properties are usually nice as well. The square Footage was a bit off in one of the properties I looked at. But other than that I would recommend. read more

All in all we are so grateful for this team, and the fact that your organization offers texting services to communicate in a speedy way. The technological online tools, the friendly culture in the office, and the talented staff in place makes me want to own a home and have your company manage it! But time will tell if we are blessed with that opportunity haha.  My husband and I moved from Santa Cruz to Camp Meeker, and despite the distance, D&G worked with us through out the entire process. Therefore, I personally wanted to give a shoutout to the amazing Naomi, Sherry, and Jill. Their passion to help is seen throughout every small and large task they help customers with. Naomi - is an excellent communicator and very empathetic to the needs of her customers. For example: she was an excellent guide, and knew how important and personal moving is, and helped explain the entire process, deadlines, and made herself available whenever needed, removing all stress and logistical barriers. Sherry - thinks about every little thing that can further enhance the comfort of a tenant, hands down. For example the owner of our rental was having issues with the furnace and Sherry worked with him to get us temporary space heaters, and helped us resolve the issue in a week amongst holiday timelines, along eith some electrical items. Jill - was extremely kind in helping us move in 2 days earlier as we work from home and Comcast was not flexible on the installation date. It felt like she moved mountains for us. She was in constant communication with us about the process, and really coordinated with her team seamlessly. Just know we have nothing but amazing things to say about D&G! read more

These sub humans have been a great big pain in my rear, lying, not doing anything, renting a summer place year round. I had to deal with them for 3 years. The best part about moving, not dealing with these idiot's, except when I go to court to get some reimbursement for the money I'm out, stay away from them. read more

D and G equity are the most responsive property management company for a vendor to work for, they address matters as quickly as possible

Jill is rude un cooperative and doesn't even care to try and help. She denied us tenancy because she "didn't like us" do not use. Don't recommend this company for any type of business. Can we give negative stars? They are horrible people to deal with. Particularly the snarky douche bag Jill. She is obviously bipolar and has no business being in the public's presence. No judgement on bipolar my wife has the disorder but she still manages to be courteous and polite. Not this heinous human being. even after speaking to the owner of the property himself, and getting his approval she still turned her nose up at us and treated us like we were beneath her. She needs to either retire or do anything else. Horrible horrible person. We used Ziprent and have had an incredible experience with them. Beautiful newly remodeled property less expensive with chef's kitchen. So glad we averted this aneurysm of a company and its poor choice in staff. Negative stars given. read more

When our home burnt down in the Santa Rosa fires, it was hard for us to find a place with our elderly Dachshund. Jill and Naomi went above and beyond to accommodate us in our time of need. Jill did the same for us before in 2009. D&G is very professionally managed. Both times I've rented from them, I've received 100 percent of my deposit back. It's been a pleasure working with them. read more

As a past and future homeowner I would never choose them to manage my property. I'm currently renting, and they would not even talk with me to tell me more about a property, or show it to me, unless I fill out an online application. I already have an application to another company filled out which they refused to take, and if THEY had taken a few minutes of brainpower, they would have been able with a couple of questions to qualify me. I have an income of $20,000 monthly, excellent references and credit rating and am an excellent tenant, but I won't be renting your home due to their lack of respect for me and my time, and their obnoxious sense of entitlement, self-importance, and rudeness on the phone. Probably a big part of the reason their properties take longer to rent. read more

This is the worst company I've ever dealt with. Sherry and Jill are unprofessional and unresponsive. Nobody answers the phone or calls back, even the ownership of the company is incompetent and uncaring. They deny people for false reasons and do not explain why. This company has atrocious customer service skills and the employees are inept at their jobs. I wish I could rate zero stars. Do not do business with D & G Equity and Russian River Homes. They are both run by the same people. read more

My husband and I rented a house through D&G for 12 years. During those 12 years we found them extremely difficult to deal with. Repairs were slow to happen and not done well at all. We eventually just did any needed repairs ourselves to insure they were done correctly and done in a timely manner. The replacement appliances that we received, when the fridge and stove died during our 12 years there, were of much lower quality compared to what was originally there when we rented the home. Recently, we were asked to move, due to the home being put on the market for sale, D&G deducted 10 days rent from our security deposit despite the fact that we were out 10 days before the deadline to vacate the premises. If you own a rental home, know that your home will not be well taken care of by them, and if you are a renter, know that they will do the absolute minimum and try to cheat you every chance they get. I do not have the words to express my dissatisfaction with D&G! So happy to no longer have to deal with them... read more

Most of the reviews for D&G are by renters who were smart enough to stay away after dealing with Jill. We were not that smart. Here is just the tip of the iceberg that was our D&G experience. We're a younger, professional but poor couple, who recently mored to the California from another state. We both have degrees and are not your "high risk" renter types like you can sometimes find in Guerneville. We love Guerneville, still do, and the rental prices can be better than other locations so we figured why not. From day one Jill made us feel like we'd done something wrong by being in her office. She was short with us, annoyed by our presence, and downright rude. Honestly, had D&G not had the apartment we liked in our price range, I would have run screaming in the opposite direction, but I didn't think we would have to deal with her much. I cannot even begin to list the number of times this woman was way out of line. When our washer went out and kept flooding the apartment below ours, it took 3 weeks to "fix", though it never really was fixed I just stopped putting myself through dealing with Jill, and went to a laundry mat in Santa Rosa on my way home from work at night. If you're a property owner, and are allowing this company to manage your rental, just know this: once the lease is up you won't be getting any quality renters back for repeat business. If Jill treats you well, it's because you're her bread and butter. Please know that she is treating the renters, and your homes, in a vastly different way. If you're nice, trying to get a start, and at ALL sensitive or compassionate, stay far away from this woman and from D&G. Don't be tempted by the lower prices. I never leave reviews like this, but I truly hope it will help someone else not make the year long mistake we did. read more

I had to go by this place when inquiring about a commercial rental. This rude woman behind the counter literally tossed me the keys and went about her business. I guess I was interrupting her from her solitaire game or whatever it is she does with herself. So I grabbed the keys and gave up on trying to pry anymore info about the rental from her. I guess that meant I was supposed to go to the space and look at it by myself. They don't bother taking the time to list most of their rentals online. Must suck for the people who have hired them. I have heard nothing but similar stories about how rude these people are. There is another rental/property management in town called Russian River Realty.... they are actually really nice an accommodating. If you are reading this in search of a company to manage your property, go to RRR before you give a cent to D&G. They suck and don't deserve a thing. read more

How many times do I fall for this place? Always thinking these people could find a home for me. This last experience was the worst! After sitting with Devon for an hour going over an application, I was told a WEEK later that she couldn't find my app. THEN the story was that the application was "vague" and wasn't completed, which it WAS. THEN the story was that they do not support the cannabis business, which I am a part of- not a grower, though. This is discrimination, I believe. Furthermore, she would not return my sensitive documents when asked. In fact, she was hurriedly making copies when I arrived. I went over an TOOK them! She hissed like a CAT! And spewed obscenities at me, I did not participate. Jill is a mean person and a horrible agent. read more

This company has lied, Stolen and Cheated from Us, after a month of there stairs being broken they kicked us out the took my deposit because they wanted me to remove things from there rental property that belonged to them. I am now starting a lawsuit because enough is enough. read more

The most unprofessional company I have ever worked with. I was interested in a property to rent. I requested to see the house. I first had to go through a very detailed application process just to SEE the house. Then when I finished the process, I again asked to see the property, all I got was a run around. (I have to add that I have stable employment for the past 20 years and a 6 figure salary with excellent recommendations from past landlords.) I could not get an answer on why I couldn't SEE the house. The house is still on the market with a price drop, hmmmm. The upside is I found the perfect house the following week managed by another company, and she is the nicest landlord ever! Thank you D&G for forcing me to move on! read more

Does the term bait and switch mean anything. We had a wonderful weekend planned for two nights, they take my info and CC # then I get a call saying, Oops, we forgot to tell you it was a 4 night minimum!!!! NOT COOL!!!! read more

I fell for it, i'm the first to admit that at first they were nice, then when it came to moving out (after being flooded out) they charged me 27 dollars an hour for cleaning. What cleaner in the world makes that much money? Anyways, after the seven hundred and something dollars they took from my deposit, they are now renting the place for over 300 dollars more than what I paid for it. Price gouging the people of California for years to come I'm sure. I'm not saying this to be mean, but truthful, if you have any choice at all, do not go with this management company if you can avoid. They are cheats and liars. read more

I am a property owner and D &G has managed my rental property for me for the past 10 years. I have never found Jill or anyone else in the office difficult to deal with. Quite the opposite. They have even gone out of their way to be helpful with issues unrelated to the property they managed for me. I have other properties managed by other property management companies and I find D&G to be more responsive and more professional than any of the others. I highly recommend them. read more

Our family has lived on the River for over 20 years. We raised our disabled son here, have participated in innumerable community events, raised funds for the community and been great neighbors. We have rented the same house for 13 years from a fantastic landlord/real estate broker. Unfortunately she is getting out of the business and selling the house. We went to D&G because they had a couple of houses listed that looked good. As we sat and talked we told them our situation, disabled son, maximum IHSS hours, SSI payments, I just graduated from law school and we have a section 8 voucher that will cover most of the rent. As soon as we mentioned that we have access to government money Jill, who was sitting at another desk, said "No", as she glared briefly at my wife and I, "Our landlords don't like section 8". No explanation, no real eye contact just a chilly hostility. The woman who was talking with us became visibly embarrassed, but that was it we were out. No discussion. Pity for the landlords though. We have diligently improved every property we have ever lived on. From extensive landscaping to repairing damage left by previous tenants we have never treated the place we live like a "rental". Here on the River there are wonderful people, you just won't find them at D&G. read more

Ahh...Villa Eileen...How I adore you for your squeaky floors, thin walls, and 1970s decor. Alright, alright...it wasn't that bad. Seriously, if you're looking for a house to rent in Russian River Valley, this is a great place to rent for the weekend with a group of friends. I've rented a house in RRV before so there were some comparisons to make. Big pluses: the deck area was bigger than the house, the place had 3 BBQs, firepit, and was literally located right by the river. Go for a nice summer weekend and plan to park yourself beachside for a morning of canoeing, afternoon of tanning, and a good game of truth or dare by the firepit. S'mores anyone? Tip + warning: you can canoe across the river to the Stumphump bar. Need I say more? read more

I give D&G equity management A five star rating. They provided awesome customer service very professional, and they were very helpful in getting us into our new home .they made us feel at home.We are very happy here thanks again Jill , Naomi, and Sherry .Mike read more

My partner and I were nervous about making the big move from San Francisco to the beautiful countryside....and we are SO glad we did! The incredible support from Naomi, Jill and Sherry at D & G made it possible for us to find the perfect treehouse rental that met all of our requirements (wood stove, tub, large deck, and surrounded by redwoods). D & G are thorough in their process of finding renters and for good reason-they truly care about their tenants and their properties. Anytime we have had questions they are quick to respond, professional and caring, and are clearly experts in what they do. If you are looking to make your home in the Russian River, call D & G, no question. read more

D&G...WORST property management ever! There admin costs for checking your credit etc is ridiculous. The employees especially Jill do not care about the people who come through their doors looking to rent. Jill is extremely rude and judgmental. Jill needs to look into a new profession, one that does not involve helping people. We were new to the area and looking to rent, we both had jobs and the finances to literally walk into a rental. But what this property management does is take money the money for admin fees (credit check etc 80.00 x 2 outrageous) then....they wait until they have numerous applications for a property (collecting as much admin fees as they can btw) then Jill, with her lack of personality, and non existent telephone/customer skills, selects who SHE likes for the rental. We eventually found a great place to rent via Craigslist.org, we found it in the area we wanted too. Our new landlady is fantastic. Our landlady knows of D&G and did not have good things to say about them... There are lots of rentals in the Guerneville, Forestville, Rio Nido area which can be rented via a private landlord, who will treat you like a human being and not like scum on the bottom of a shoe. I would suggest Craigslist. Alot of people are finding out about how shady and shoddy D&G are...I urge you not to give them your hard earned cash. Good luck with your rental searches. read more

Jill is a very unkind and mean human being. It is very unpleasant to deal with her in any matter. In my opinion she does not belong in a community such as the Russian River. Be advise do not do buisness with this person. She is mean and disrespectful in my experiences. read more

Been renting from them for roughly 6 months now and what an awesome experience! I love living out in the forest and this 1BR is gorgeous. There weren't any "surprises" I discovered after moving in and the 1BR continues to make me smile every day. Sure there have been little annoyances that have come up, which leads me to my favorite part about D&G, how well they handle those kinds of issues, after you've become a tenant. For example, a tree fell on the roof in the middle of the night 2AM-ish and it cracked the roof and almost immediately they responded to my messages and within only a few hours they had a crew fixing everything. The other day I wanted some screens on the windows to keep the bugs out since half of my windows had them and the other half didn't. I sent in a maintenance request and no questions asked they jumped all over it and I had new screens in maybe 48 hours, tops. They are awesome! I'm not planning on moving anytime soon but if I do, D&G Properties will be my #1 choice! Also, I read some of the comments about Jill in some of the other reviews and just want to share that she's been exceedingly kind in EVERY interaction I've had with her. read more

Similar experience as those above. The lady was rude on the phone. They wanted an application before they would even show the property and it had to be on their schedule as well. Another friend of mine went to them when he moved to the area. Same experience. I think everyone is in agreement that they're awful to deal with. Glad I came here before and read the reviews again. I half considered filling out that thing and viewing it, but I'm going to go with my gut and say "it's not worth it". read more

I am happy to report that after my last posting, the owner of D&G got involved and got rid of the trailer within a few days. Huge relief and allowed us to get the area cleaned after the flood. And, now they have gotten rid of all the trash and detritus that was around the grounds of their rental house so it's looking tidy again. Thank you! read more

The DeProtos own this business, and they are extremely powerful in the local community, and use their power to be aggressive to their tenants. They regularly harassed, in person and over phone/email, my disabled neighbors and tenants with federal housing vouchers. They consistently ignored complaints of termites and moldy carpet. When I told them I was moving out, they initially refused an inspection, claiming that they "didn't like my attitude." Refusing an inspection is illegal under CA law, and I had to cite that rule to make them comply. When I finally moved, they kept $250 of my deposit for damage that I did not do to the apartment, and told me to "F*** off" and hung up on me when I called them about this. D&G violates Federal and state housing law and extorts their tenants because in Sonoma County, anyone who owns property gets what they want, including the (undeserved) protection of the Sonoma County Sheriff's office. If I could rate them zero stars I would. read more

Very unfriendly service. Difficult to get a property. We rented from them for about a year and were always running into issues with them. Highly not recomended. Try Russian River Reality for a better service. Tried to rip off our deposit too. Nightmares. Long term rentals a bad news. Update. They are still trying to rip off our deposit. We are trying to discuss with them, but they dont respond. Like pulling hens teeth. read more

If I could give them 0 stars I would. Employees are super unprofessional, rude and greedy. I spoke to Jill and she told me I would get the fee back if I didn't like the house, after looking at it and telling her I did not like it she told me she would NOT refund me the fee anymore and was completely rude about everything. Would NOT recommend this company to anyone. read more

Rent the orchard lane house if you like walnuts dropping on car persimmons orange and some other trees dropping stuff all year round moldy fruit and neighbors eight cats taking dumps all over property and house doesn't hold heat. Theirs too much yard work for once a month landscape Other than that the people from rental agency are ok they are nice and helpful just property is what you would expect from a old river house. Not their fault it needs upgrades Jill is nice young lady. It is what it is read more

After 14 months my tenant moved to Oregon. I contacted D&G and they found me a new prospective tenant in 3 days. D&G did speedy references check, background check, credit history. Within a couple weeks she moved in. I have the apartment, attached to my house, no longer vacant. Liam Davis, Guerneville, CA 95446 read more

Definitely not one for being overtly critical. Definitely one to understand the frustrations involved with every profession. This, however, does not account for how rude and unfriendly these people are. They are just miserable, plain and simple. They are only still in business because of the fact that they are the only option in a small town. Hands down the most unfriendly service anywhere. Would rather rent a less than sub par unit than deal with these people. read more

We have been long term tenants of D & G Equity Management and have rented a total of five properties over many years. We have never complained or requested assistance until the experience in the fifth property. It was a newer duplex and halfway through our lease, they re-rented the other side to an individual who was up all night, over consecutive nights. We reported the antics of this person to D & G management, specifically 'Jill,' and it all fell on deaf ears. This person's antics included walking the roof of a three story building in the early hours of the morning, breaking his front window, having sex on a shared balcony during the night, finally ramming his vehicle into the back wall of his garage. They did nothing. We made a total of five Sheriff calls regarding the early morning noise and disruptions, showed them the reports and still they did nothing. Finally, the neighbor became violent towards us, the Sheriff showed up, and the next day Jill wouldn't even see me regarding the dire straits we were going through in their rental property. We finally moved out a month early because of the 'UNHABITABILITY' of the unit. I sent them a demand letter for all the months we were inconvenienced and threatened and they didn't even have the courtesy of responding. Throughout the years, the staff have been observed as being not friendly to their clients and potential clients. Both Michael the owner-broker and his daughter Jill, an associate, are both uncomfortable and impossible to deal with. I can't tell you how many front office receptionists they have gone through over the years but they don't seem to last in their family run business. If you're looking for rental properties, try the other local rental agencies or even the local real estate offices. They will be more than helpful in assisting you in getting a great rental property with courtesy and respect you deserve. read more

I'm both a client and past colleague of D&G Equity Management. Some of the best rental choices in West County can be found here. And, they're very good at quickly resolving issues . . . front door lock broke yesterday and they had in fixed within a few hours, which was great as I didn't want to sleep on my deck. Thanks to Jill DeProto and her very capable staff. read more

Worst people in the world. All they want is your money, they don't even keep their properties up to health standards. There was black mold growing in my boyfriend's apartment when he first moved in and he had to clean it because they wouldn't. And when it flooded this past winter, Jill told him to "surrender his keys until further notice" as if they wanted to evict him immediately without even looking into the issue. Absolutely no regard for humanity. Stay away from these people at all costs. read more

We were renters and saw a house that met our needs for rent on their list. As a property management & maintenance company, they should have inspected and made this property ready for rental. The home owner was not a local and depended on D&G to "manage" the property. After renting property we found nothing ready. The septic was backed up, the lights in the kitchen didn't work, the water heater needed repair, locks were not unlocking, window in kitchen fell out, sink faucet needed replacement. Additionally, we needed to entirely clean house as it was extremely dirty. Obviously the previous renter had spilled his urine bottle on the master bedroom floor, we still haven't completely gotten rid of the smell yet. We were assured by the homeowner that he paid to have someone clean house at the recommendation of D&G. The total cost for making the house liveable was nearly $1,500, of which the homeowner had to pay. The homeowner was righfully very unhappy with the way D&G "managed" this rental. Although we were not personally out money for these cost, since we will be reimbused for everything, we were very inconvienced since we had to arrange for, manage and live with these problems until fixed. read more