Beware! Of the 20% restocking fee. It's not on your receipt or told to you when you purchase expensive items that they recommend. You have to read through all there bulletins on the wall to see it. I went there for a Dolphin premiere vacuum. They did not carry it. A saleswoman recommended the Polaris Elite instead. I bought it unaware of their 20% restocking fee. I tried to return it the next day unopened and was then told about the fee. $1400 for a vacuum that is nothing like what I went originally went in there for. Unbelievable! I will sell it myself before giving them close to $300 to put it back on the shelf. read more

D & R Pool Sales - Read through the entire notice it before seeing 20% restocking fee for all returns. - Pool & Hot Tub Service Near Me - Toledo, Ohio

The good is... they usually have what you need and are knowledgeable. The bad is ... they will sometimes charge over 5x the price for parts. I don't mind you make a profit like double the price, but 5x the price is a bit extreme. read more

The absolute best pool store in the area! Their knowledge alone is better than some "fresh, young face" at some other location. You won't go wrong here! read more

Had serious chemical problem , pool was very cloudy and unusable for quite a while . Staff was extremely helpful and , as of today , crystal clear !! Thanks ! read more

Always great service. Explains in detail how our pool water is doing. Helped us 2 years ago and we have been coming to D&R ever since.

Have utilized this pool supply store for seven years since installing a wonderful salt water in-ground and have "tolerated" rudeness all these years as new "naive" pool owners. NO LONGER!! After last Sunday's rudeness by a 30ish male we are done. LESLIE's POOL SUPPLIES is serviced by lovely young and friendly individuals. Life is too short to tolerate rudeness any longer. So long D&R "Dreadful and Rude" read more

D & R Pool Sales - Pool & Hot Tub Service Near Me - Toledo, Ohio

For more than 25 years we have been going to D & R to get supplies and service for our pool and equipment. Chemicals, heater, chlorinator / brominator, masks and games for the kids and grandkids. Everything we need we have found here. Add that to the friendliness of Ron, Linda, and the staff you will not fin a better place to get honest and fair service. They make owning a pool easier. read more

I'm glad that I found this pool place! They're great about testing your water sample and helping you choose the right chemicals to use. If you take your cartridges in, they'll soak them for you. They also have pool people who can open/close your pool for cheaper than the other places I've tried. The person who opened my pool was also really helpful in helping us with our pool. Definitely worth going to if you own a pool! read more

I contacted them because they had great reviews and ratings. I was put on the schedule and told to text my address to Steve who does the installs. He never showed up or called on the day I was scheduled. I called back and Steve told me that he never got the text after I told him that i text him right after we spoke on the phone. I set another appointment, Steve came on time and never knocked or called just walks into my backyard. What if my wife was tanning or something? I didn't say anything about it but went out to speak to him. He told me that there was electrical that needed done and i said i would get it fixed but he couldn't do anything till its done which means it would be at least another 3 weeks. I was upset and said I'll find another company and told him i was upset that he never contacted me from the previous appointment. Then starts raising his voice pointing at me saying i never text and when i said i did he then starts shouting until i told him to get off my property. He laughs and keeps yelling oh ill leave. I call in to complain and they literally told me that i should find another place and i could keep venting if i wanted to but they weren't going to do a thing. I have the whole thing on camera and my neighbor was out who watched and heard the whole thing. I'm shocked by their dismissive attitude and by Steve all together. read more