A few days ago, I called Fischer with a question about my furnace thermostat. I wasn't sure if it…read morewas actually malfunctioning, but since the device is many years old, I wanted to make sure that what I observed was a genuine problem before scheduling an actual service call. Companies with less of a service ethic wouldn't have taken the time to have a product manager call me back to discuss the problem before insisting on scheduling a service call, but Matthew at Fischer called me back and addressed my concerns!! We are recent converts to Fischer, and truly appreciate the way this company treats their customers. No upselling or unnecessary charges, and they're just nice people!!! 10/10 would recommend!!

I had the pleasure of working with Seth, Mike and Jeremy to get a 3 zone Mitubishi minisplit…read moreinstalled in an apartment downtown. Out of the 3 bids that I received: - One company refused to install a 3 zone due to the complexity of the job. - Another quoted me double what Fischer did for a 3 zone, and recommended that I install a two zone instead, greatly reducing the work needing to be done. - Seth was able to design a good solution and give me a fair price. My install required cutting through a significant amount of drywall, which is something generally not handled by HVAC installers. I was worried about the question of how much it would cost to repair the damage. The drywallers I reached out to would only give me quotes after the work was finished. Seth once again beat expectations by reaching out to Fischer Restoration and managed to get me a quote in advance of the HVAC install being done. Finally it came to the install. Cutting sheetrock (especially ceilings) is messy business, but Fischer Restoration sealed everything off and left the place spotless when they were finally finished. Jeremy and Mike installed the Mitsubishi minisplit over the course of 4 days. Just like the drywallers, Jeremy and Mike left the place spotless at the end of each day. Naturally we ran into a few issues once the walls were cut open, but both were quick to solve problems and suggest alternate solutions. It was clear that these two take great pride in their work. I'm incredibly happy with the entire experience with dealing with Fischer, and I'd insist that you get them your business!

John was great. A rat chewed through some wires of our heat pump in the middle of the night so our…read morefamily woke up to a cold house. I called John and he was able to fit us in the same day. He wasn't exactly sure when he would stop by (just knew it was going to be in the afternoon) but was able to keep me updated via text to let me know once he was 30 minutes out. Once at our house, he fixed the wires, a blown fuse, and our heat came back on. I appreciate how friendly and thoughtful he was throughout the process. He was just here this afternoon, and I've already recommended him to two other people! Thank you, John. We'll definitely be using this business again.

John and crew provided exceptional service. They were recommended by a highly respected architect…read morefriend. They were able to replace our furnace with ducted Mitsubishi system. We live in older two story Seattle home with inadequate ducting. They have decades of experience and were able to problem solve and provide novel solutions that none of the other contractors offered. They were able to place ducted air handler in our attic and also were able to find ways to minimize the "track" on the exterior of the house. Communication was excellent and they were prompt, and very conscientious about dust capture and cleaning up every day at the end of the job. I also appreciated that they are a locally owned company and their pricing was better than the other highly recommended firms. 5 plus stars!

These folks are great. I've had a number of separate work projects with them, ranging from…read morereplacing my oil-based boiler with a gas-burning boiler, to servicing our hydronic radiators in a few different ways (replacements, fixes, removal). Planning on having them back later in the year to put back some radiators that are being removed in favor of a remodel. In my experience they've been very honest about how our system can best be served (including recommending solutions that are appreciably not the most expensive, based on our own priorities, which I appreciate), and have been flexible when work had to stop mid-way through a project due to unforeseen circumstances. When we found out that our exhaust wasn't exhausting, they were able to get a chimney person out the same day to get an assessment. I can't express how much I appreciate someone who knows when they've hit their technical limit and is willing to say "Let's bring someone else in". Can't express enough how grateful I am to have them around to help out. It's important to me that I have good people that do good work on a house I love dearly, and it's comforting to know my plumbing needs are able to be taken care of by people I trust. Keep up the good work y'all.

I used NW mechanical previously for some fix work and they were great…read more Recently I had some broken pipes , and asked them to give me a quote. Their trip charge is 200, because they were great before and I was ok with that. But this time, not only it took them 2 visits (including a missed one) and a long time to give me a quote, but they gave me a ridiculous estimate that made me think they don't want this job. This is ridiculous so I have to go to others. All my 3 other quotes ( from other well reviewed companies) were like 600-1000 to replace the broken runs, but they quoted me something like 5000. So 2 star for previous good work, but they disappoint me this time.

We had McFarland Heating install a new heat pump system for us and the experience was fantastic…read moredespite having had a number of supply chain/logistical issues (that were not their fault). This is a local family business, and the McFarland boys (John, Zach, Drew and Scott) replaced our ENTIRE system from the air handler and condenser to the electrical and refrigerant ducting. They were warm, genial, well mannered, and efficient.... but most importantly, extremely competent. They were also the only contractor I've ever had that didn't leave some amount of trash behind whether it be sections of electrical wires, hosing, or plastic wraps. It's as if they've never been here. Amazing. We chose them despite gotten a slightly lower quote from another installer who came highly recommended by our neighbor because McFarland Heating was willing to work with us on an very niche system replacement (my partner was particular about what he wants), while that didn't end up working out, the time we spent with them problem solving gave us a ton of confidence that they are dedicated to their work and we can trust them to do the job well. We are a household of engineers, and as far as we can tell, everything is installed to (or above) spec. I highly recommend McFarland Heating without reservation!

They diagnosed the humming sound as coming from outside the furnace, but was happy to help track…read moredown where it was in the electrical. And it was an easy fix. They also inspected the furnace. Definitely would hire them again. 10 out 10.

I don't like to negate the hard work that business people do. However, this negative review is…read moreabsolutely necessary. Last summer (2024), my general contractor hired After Hours (Brandon) to install a brand new heating system. My house had suffered a fire and the old system was being replaced. The new system included a furnace, heat pump, and all new duct work. They were also hired to install fans for the two bathrooms and for the kitchen vent. They did a poor job. It does not appear that they are aware of, or read up on, the municipal code prior to starting the project. There were code violations and poor workmanship: 1) Installed R4 flex ducting instead of R8. R8 is code. The code inspector noted this. 2) Adjoined two sections of flex duct with metal. Inspector called it out that flex duct should not be spliced. After Hours fixed this. 3) Did not insulate the heat register boots underneath the house. Instead, they only ran the ductwork up to the connection of the boot. They abandoned the job before this was found by the inspector. 4) Some of the duct runs were on the ground in the crawl space. 5) Did not level the heat pump and did not secure the heat pump pad to the ground. Inspector called it out that it needs to be secured. After Hours was already off the job and did not fix this. To their credit, they did move the location of the heat pump and related connections to a different location upon request. 6) Gave me a dented heat pump which they would not exchange. 7) The roof boot that they installed for the kitchen vent leaked rain. They did come out and tarp it the night that I informed them of it. We've had other companies come out to fix these mistakes. Other than this, I have a working heating system, bathroom fans, and kitchen vent.

Moved into a new house recently during the summer and finally decided it was time to install AC. I…read moredidn't know what I needed and Tim walked me through which system would best fit my needs and house size. The work was scheduled and completely very quickly. Tim was very professional, there has been no issues so far, and the price was the lowest out of the other three quotes I got from different companies. He also mentioned they do furnace maintenance and laundry vent cleaning which I'll definitely use in the future when I need it.

Michael did a great job of servicing our water heater, heater pump and gas furnace. He arrived 40…read moreminutes at the beginning of the arrival window. He was professional and friendly. And knowledgeable. I love Greenwood Heating!

Our heater stopped working. We have used Greenwood for servicing in the past so called them right…read moreaway. They gave us a whole day window, as this wasn't an already scheduled service. But Dustin was there by late morning. He was professional and friendly. He diagnosed the issue quickly. We do have to wait on a part, but hope to have it by end of week. They are reliable and competent.

I had a great experience with this company. Unlike other HVAC companies I've dealt with in the…read morerecent past, their communication was on point from start to finish. They provided a quick estimate for the replacement parts and gave me a clear timeline of when they would be available. Once the parts arrived, they actually prioritized my installation to get the heater running again. Robert was especially great to work with. He is knowledgeable and took the time to explain the issue and the repair process properly. Even after the job was done, they provided excellent post-installation support over the phone to answer a few follow-up questions I had. I will definitely work with them again!

Outstanding HVAC Experience With Product Air…read more My wife and I had to replace our entire HVAC system after a house fire. It was a complicated process due to new energy code requirements and the challenges of a full rebuild. As a homeowner, I felt overwhelmed and knew I had a steep learning curve if I wanted to make good decisions about both the system and the contractor. Thankfully, my realtor referred me to Product Air! Initial Consultation Because this was a rebuild, coordination among different trades was critical. From the very first meeting, I felt confident in Product Air. Randy and Eli took the time to explain every option and system choice in detail, helping me understand what would best suit our home. They also helped me visualize how the system would perform and be configured, showing real patience and clarity. Their bid stood out among the five I received for its fair pricing, value, attention to detail, and professionalism. Installation and Workmanship Product Air worked seamlessly alongside my other contractors, keeping things on track and reducing my stress. The installation team--Mikha and Oleh--did an outstanding job with the rough-in. They were personable, communicative, and respectful of my home and input. I especially appreciated that they built an exceptionally sturdy attic platform for the heat pump, which reassured me about the unit's security. Mikha even noticed a vent pipe another contractor had taped together--a potential fire hazard--and fixed it at no charge. That kind of care and safety really shows Product Air's culture: doing the right thing even when nobody's watching. Project Coordination and Customer Service Robert, who coordinated the project, was consistently responsive, answering every question and following through on every detail--including adjustments like the exterior drainage pipe. After the final inspection, only minor tweaks were needed, and the team addressed them promptly. During the trim-out, Denys and Oleh returned to complete the final setup and make sure everything looked great. They were professional, kind, and responsive to my questions. Denys recommended adding a circuit breaker to the exterior unit, which I agreed to, and Oleh double-checked that I was happy with how the vents were installed. Communication and Transparency Throughout the project, the office staff--Alisa and Taylar--were quick, polite, and organized with scheduling and billing. Every interaction with Product Air reflected professionalism and genuine pride in their work. The only small bump was not being informed in advance that installing the communication cable would require electrical work from my contractor. This added unexpected costs that weren't in the original bid. It would have helped to know that earlier, but once I brought it up, the team handled it transparently and kept communication clear for the rest of the project. Follow-Up and Final Thoughts After completion, Robert followed up with filter and maintenance guidance, which gave me confidence in caring for my new system. It runs beautifully, and I'm grateful to have heat again as winter approaches. Product Air's pricing was mid-range compared to other bids, but the value was unmatched--thanks to their honesty, workmanship, and trustworthy team. Aside from that one small communication gap, my experience with Product Air was excellent from start to finish. They exceeded my expectations in professionalism, quality, and follow-through. I highly recommend Product Air to anyone needing a new HVAC system--especially for complex projects. They stand by their promises, take pride in their work, and treat their customers with genuine care and respect. Don't hesitate to reach out to them!

I had a very disappointing experience with this company…read more I paid a deposit to schedule an installation, and while they initially set a date, the installer later reported he was injured. They then rescheduled and sent two other technicians, but shortly after, I was told they would not be available for another three weeks. Because I am preparing to sell my house and working on a tight timeline, I had no choice but to hire another contractor to complete the job. Despite multiple follow-ups and being told they would call me back regarding the refund, I have not received my deposit back and have not received any meaningful communication. I understand that unexpected issues can happen, but the lack of follow-through, delays, and failure to return the deposit for work that was never completed is very frustrating and unprofessional.

Luke and Hunter installed a new furnace, electronic air filter, and a UV light. All Heatings…read moreestimate was far better than 4 other companies. Luke and Hunter had the work done in under 4 hours and the inspector said the work was great. Highly recommend All Heating. Margie and Chuck